After multiple follow up emails to Crimson Trace without even the courtesy of a reply I called to ask about the free batteries that I still had not received.

They have a record of my request and said that due to changes in how they can now ship batteries they are totally overwhelmed and behind in shipping. When I asked about the lack of email reply they said they don't have enough customer service people to respond.

I mentioned that they were being slammed on this forum as a scam, and the rep had nothing to say. He did tell me it would be at least another 2 months until they could ship the batteries.

My final comment to them was that if this is how they support their marketing programs, it gives me reason to doubt how they handle product development and customer service in general.

If a company cannot follow through on their own marketing, it seems to me that perhaps they should own up to it....and maybe come up with a different marketing plan? Just my opinion, ymmv...