Thread: S&W repair shipping/receiving
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Old 05-28-2009, 04:42 AM
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novalty novalty is offline
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I recently just went through repairs with S&W for my 5906, was experiencing a lot of Failure-to-Fires. I called up and they sent me a letter and prepaid UPS 2nd Day Air label. Packaged my gun and called the UPS number listed on the letter from S&W. Also wrote a small note to explain the problem. UPS picked up package from my home on 5/14, and it arrived at S&W on 5/15. They shipped my package back to me on 5/26 and it arrived yesterday to my house. So 7 business days from the date it arrived at S&W to when it arrived at my home--not counting the holiday.