This is the third time this has happened.
Gunbot.net indicated Cabela's had some 9 mm ammo at a decent price. I go to their website and am able to "put the ammo in my cart". Go to checkout and a note states that since I live in Illinois, I must place the order by phone through their gun dept. Now, I should note that the first time I tried placing an order, they required a copy of my FOID and IL driver's license. So, I emailed that to them and they let me know that that info is now on record with them and I wouldn't have to re-submit it (good for a year as I recall).
So, today when I see ammo available @ Cabela's, I call the #800 and get the "please hold music" for several minutes. The sales rep finally comes on and takes my order (five box limit) and I'm getting excited thinking I'll finally score some ammo. Then...she says she is sending my order over to the "gun dept" for completion. (It's my understanding from previous discussions w/Cabela's reps that only the gun dept. has access to the FOID records.) The clerk there looks at the order and then says he's sorry, but the ammo has already sold out.
I asked if there was a supervisor I could talk with and the clerk said he would forward on my complaint. Right!
All I'm wanting is an equal chance to score some ammo. By the time I'm done jumping through the hoops with Cabela's , it is always sold out. I've had no problems ordering through PSA or Ammunition Depot. Just go online, place the order, email a copy of my FOID and all is good.
Sorry for the rant...just needed to vent.