Problems, is Smith & Wesson good with warranty stuff?

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May 28, 2011
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Trigger sear stopped catching about every 10-15 rounds or so and the hammer follows the bolt back into battery. No multi round bursts but the recipe is there so it needs to be taken care of asap.

I emailed S&W Monday night on what to do, just got home and checked email and still no response. Does it usually take a long time for them to get back to you or an I being ignored?
 
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They are slow responding to email. Call them tomorrow, or fill out the online form available at their website.
 
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