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I've only had 1 problem with Midway in 18 years. It was a recall on the motor of one of their tumblers. It was really no big deal. They notified me, paid shipping costs and even gave me a $20 dollar credit for the inconvenience. If only other companies were as great to deal with.
"It is better to die on your feet than to live on your knees!"
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| Posts: 985 | Location: South Texas | Registered: 05 November 2007 |    |
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been dealing with them for about 22 years, always have good experiences, i dig the monthly sales and birthday discount
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quote: Originally posted by arthur52: How many of you have dealt with Midway and for how long? I've used them for over 20 years and have never had a problem. How many companies give you a discount on your birthday?
My last birthday I checked their discount they gave me and low and behold my discount turned out to be the same as if I were not using the birthday discount. What a scam! Plus they refuse to ship in USPS Flate Rate boxes if requested. Why should I pay for extra shipping? Stopped using them years ago!
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Just got an email from Midway. Apparently I've never received a "birthday discount" because I haven't signed up for their "promotional emails". I don't know at this point if the "Birthday Discount" would be worth all the junk emails. BTW, I asked Midway specifically what was the "birthday discount" and they didn't respond. All I can assume is it must not be a big deal one way or the other.
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I like Midway and travel frequently between St. Louis and Kansas City so I pick up my orders. Their customer service has been great but I've stopped ordering anything that is not in stock. Their last back order took 6 weeks to fill. I'm 6 weeks in to my latest and they don't have any more idea now than 6 weeks ago when it will be filled. Every time I check they show that it will ship in 2 days. I know they can't control when their suppliers ship, but it's still aggravating. Jeff
“They that can give up essential liberty to obtain a little safety deserve neither liberty nor safety.” Benjamin Franklin "That's OK, I wasn't using my civil liberties anyway" "guard against the impostures of pretended patriotism." from George Washington's farewell address.
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| Posts: 160 | Location: St. Louis County, MO | Registered: 13 November 2007 |    |
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