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07-21-2018, 03:24 PM
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Case
I got two Case knifes for Christmas last year. A navey blue med copperlock and a muskrat. I have been carrying copper lock this week . (Strong side rear pocket) .I noticed last night while putting all my edc stuff on dresser. The red Case Logo is missing. Hmm not in pocket either. So I am going to send to mothership. Its not the same with out the logo in my book. And its not a ten dollar knife either. Its not abused or damaged. Looks like logo just dropped out of scales. Any have any stories about shipping back?. The blade as I mentioned in letter is in same condition as when Santa brought it lol
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Last edited by wingriderz; 07-21-2018 at 05:54 PM.
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07-21-2018, 04:58 PM
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The Case emblem used is part of the overall character of their knives. They need to make it right. Maybe if you call them, they can mail you a replacement. A drop of Super Glue and you're all fixed up. It's a shame to even have to spend postage money on what is basically a new knife. Others here have commented on quality issues on new Case knives. I for one take note of the issues. My two Case's are not for EDC, they are carried when I'm wearing a suit, and that is not all that often. The last time one was in my pocket was May 5th, my nephew's wedding.
Last edited by kwselke; 07-22-2018 at 07:35 PM.
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07-21-2018, 06:02 PM
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I will give um call before I ship. Thanks for advice will let you know. I have fairly new to case line up about year and half for me. Peanut, small stockman, muskrat, med copper lock. I have a few others on wish list. Tribal lock is one for sure.
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07-22-2018, 05:13 PM
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Good luck I really hope Case take care of it for you.I love Case xx knives.
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07-22-2018, 07:38 PM
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I have heard that they will ship you a shield for free if you give them some information from your knife. That way, they will know what shield too send you. Over all their years, they have probably only used 1000 different ones.  
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07-22-2018, 08:23 PM
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Case
I've lost 2 over the last couple of years. From what I can tell it's only a friction fit. I sent them an email, they responded needing the knife number. In a couple of day the shields arrived by mail with instructions to affix with a drop of epoxy. No charge for the replacements.
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07-22-2018, 09:12 PM
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I hope that it works out for you with the logo, Case knives are nice heirlooms.
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07-23-2018, 02:27 PM
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Yes I called today e mail info or send end either way
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07-23-2018, 05:49 PM
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UP DATE: I found the case logo sheild in one of my pants pocket.I called them back and they said super glue or epoxy will work.
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