Smith & Wesson Forum

Go Back   Smith & Wesson Forum > >

Notices

Firearms & Knives - Other Brands Post Your Non-S&W Gun, Knife, and Blade Topics Here


Reply
 
Thread Tools Display Modes
  #1  
Old 06-01-2020, 03:29 PM
Forte Smitten Wesson's Avatar
Forte Smitten Wesson Forte Smitten Wesson is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Sep 2017
Posts: 1,543
Likes: 1,849
Liked 2,692 Times in 976 Posts
Thumbs down This will most-likely be the last time I ever order a firearm online...

I only have limited experience ordering firearms from online retailers, but I'm generally a "three strikes" kind of guy, and this will have been my third negative experience ordering firearms online. All of the orders I've placed were from different retailers who have a generally good reputation, but I'm going to withhold their names.

Now, before anyone makes any rash assumptions, this has nothing to do with shipping time. I'm well aware that shipment has been slowed down by COVID-19 and thus I was fully prepared to wait patiently for shipment/delivery to my FFL.

The problem is how the retailers I've dealt with have managed my orders. Problem number one is lack of communication. When I purchase something as expensive as a firearm, I expect to be kept up-to-date regarding the status of my order. I want step-by-step notifications, frequent updates, and in-depth information. (If Amazon.com can do it for cheap little things, then there's no reason why an online firearms retailer cannot.) Unfortunately, it appears that all online firearms retailers I've dealt with have a very hands-off approach to keeping customers notified, take their sweet time to update the status of the order, and generally only provide information after the fact.

Shipments are another problem, as they often don't provide very many options, and sometimes they only use USPS Priority Mail, which I've had nothing but trouble with. USPS Priority Mail is slow, provides poor tracking, and frankly doesn't pay any attention whatsoever to business hours when it comes to the recipient, they just deliver it whenever and if nobody is there when it arrives, then it gets stuck in limbo and either you have to reschedule the delivery (sans time of day, so they can easily deliver it outside of business hours all over again) or the FFL has to take time out of their day to go pick it up from the post office.
Frankly, USPS Priority Mail shouldn't even be used to ship firearms because they're just not reliable enough to be trusted with it, but the retailers don't care because they aren't the ones who have to deal with it when the USPS screws everything up by delivering outside of business hours.

Lastly, I dislike their hands off approach towards problem-solving. Sure, you can provide them with all the information, but if something goes wrong, then they're slow to inform you of it, and need you to hold their hand if not take the reigns when it happens. For example, the last retailer I dealt with needed additional information from my FFL to complete the order, and although I provided them with my FFL's contact info, they wanted me to contact my FFL to tell my FFL to contact them, without providing me with a phone number, Fax, or e-mail address to give my FFL. So I ended up having to e-mail the retailer, politely yet sternly reminding them that I'm paying them and that they should be making use of the contact info they had me fill out for my FFL, not complicating the matter by using me as a middle-man to relay a message to my FFL.

Currently, my latest firearms order is stuck in limbo at the Post Office because the USPS attempted to deliver the package at 8:40am despite the fact that there a big roadside sign outside my FFL which clearly lists that they don't open until 10:00am due to COVID-19. Of course, the mail man couldn't simply go about his business and swing back around later to deliver it, so instead he left a notice at my FFL, took it back to the Post Office, and now I either have to either reschedule a delivery or the FFL Dealer has to go retrieve it.
I'm going to wait until the end of the day, just in case my FFL decides to go pick it up, and if it isn't retrieved, then I'll reschedule a delivery for tomorrow. Problem is, the option to reschedule a delivery does not include what time of day to deliver it, meaning the mail man might just end up trying to deliver it outside of business hours all over again, so hopefully my FFL Dealer will retrieve it instead.

Regardless, I'm pretty sure that this is the last time I'll ever order a firearm online. It's just too darn stressful.
__________________
RIP .40 S&W (1990 - Present)
Reply With Quote
  #2  
Old 06-01-2020, 04:56 PM
emptypockets emptypockets is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Jun 2012
Location: Rapides Parish
Posts: 306
Likes: 979
Liked 1,231 Times in 233 Posts
Default

Sorry to hear about the negative experience. When buying a firearm online one must prepare for the possibility of having their heart broken or their *** chapped. Been there and survived. I hope when you do receive it you are satisfied. Hang in there....
Reply With Quote
The Following 2 Users Like Post:
  #3  
Old 06-01-2020, 05:55 PM
gonerydin gonerydin is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Dec 2015
Location: Iowa
Posts: 588
Likes: 320
Liked 678 Times in 307 Posts
Default

I suspect your ffl goes to the post office quite frequently. Ordering anything firearms related has been troublesome since the virus happened. They are all apparently swamped.


Sent from my iPhone using Tapatalk
Reply With Quote
The Following 5 Users Like Post:
  #4  
Old 06-01-2020, 06:40 PM
Andyd's Avatar
Andyd Andyd is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Nov 2003
Location: Texas
Posts: 1,205
Likes: 1,512
Liked 2,570 Times in 723 Posts
Default

Quote:
Originally Posted by Dirty Harry Callahan View Post
I only have limited experience ordering firearms from online retailers, but I'm generally a "three strikes" kind of guy, and this will have been my third negative experience ordering firearms online. All of the orders I've placed were from different retailers who have a generally good reputation, but I'm going to withhold their names.

Now, before anyone makes any rash assumptions, this has nothing to do with shipping time. I'm well aware that shipment has been slowed down by COVID-19 and thus I was fully prepared to wait patiently for shipment/delivery to my FFL.

The problem is how the retailers I've dealt with have managed my orders. Problem number one is lack of communication. When I purchase something as expensive as a firearm, I expect to be kept up-to-date regarding the status of my order. I want step-by-step notifications, frequent updates, and in-depth information. (If Amazon.com can do it for cheap little things, then there's no reason why an online firearms retailer cannot.) Unfortunately, it appears that all online firearms retailers I've dealt with have a very hands-off approach to keeping customers notified, take their sweet time to update the status of the order, and generally only provide information after the fact.

Shipments are another problem, as they often don't provide very many options, and sometimes they only use USPS Priority Mail, which I've had nothing but trouble with. USPS Priority Mail is slow, provides poor tracking, and frankly doesn't pay any attention whatsoever to business hours when it comes to the recipient, they just deliver it whenever and if nobody is there when it arrives, then it gets stuck in limbo and either you have to reschedule the delivery (sans time of day, so they can easily deliver it outside of business hours all over again) or the FFL has to take time out of their day to go pick it up from the post office.
Frankly, USPS Priority Mail shouldn't even be used to ship firearms because they're just not reliable enough to be trusted with it, but the retailers don't care because they aren't the ones who have to deal with it when the USPS screws everything up by delivering outside of business hours.

Lastly, I dislike their hands off approach towards problem-solving. Sure, you can provide them with all the information, but if something goes wrong, then they're slow to inform you of it, and need you to hold their hand if not take the reigns when it happens. For example, the last retailer I dealt with needed additional information from my FFL to complete the order, and although I provided them with my FFL's contact info, they wanted me to contact my FFL to tell my FFL to contact them, without providing me with a phone number, Fax, or e-mail address to give my FFL. So I ended up having to e-mail the retailer, politely yet sternly reminding them that I'm paying them and that they should be making use of the contact info they had me fill out for my FFL, not complicating the matter by using me as a middle-man to relay a message to my FFL.

Currently, my latest firearms order is stuck in limbo at the Post Office because the USPS attempted to deliver the package at 8:40am despite the fact that there a big roadside sign outside my FFL which clearly lists that they don't open until 10:00am due to COVID-19. Of course, the mail man couldn't simply go about his business and swing back around later to deliver it, so instead he left a notice at my FFL, took it back to the Post Office, and now I either have to either reschedule a delivery or the FFL Dealer has to go retrieve it.
I'm going to wait until the end of the day, just in case my FFL decides to go pick it up, and if it isn't retrieved, then I'll reschedule a delivery for tomorrow. Problem is, the option to reschedule a delivery does not include what time of day to deliver it, meaning the mail man might just end up trying to deliver it outside of business hours all over again, so hopefully my FFL Dealer will retrieve it instead.

Regardless, I'm pretty sure that this is the last time I'll ever order a firearm online. It's just too darn stressful.

Are you feeling better now?
Reply With Quote
The Following 7 Users Like Post:
  #5  
Old 06-01-2020, 06:41 PM
LVSteve's Avatar
LVSteve LVSteve is offline
Member
 
Join Date: Feb 2005
Location: Lost Wages, NV
Posts: 12,156
Likes: 12,425
Liked 14,733 Times in 5,720 Posts
Default

Quote:
Originally Posted by Dirty Harry Callahan View Post
Now, before anyone makes any rash assumptions, this has nothing to do with shipping time. I'm well aware that shipment has been slowed down by COVID-19 and thus I was fully prepared to wait patiently for shipment/delivery to my FFL.
Yep, doing that myself right now.


Quote:
Originally Posted by Dirty Harry Callahan View Post

The problem is how the retailers I've dealt with have managed my orders. Problem number one is lack of communication. When I purchase something as expensive as a firearm, I expect to be kept up-to-date regarding the status of my order. I want step-by-step notifications, frequent updates, and in-depth information. (If Amazon.com can do it for cheap little things, then there's no reason why an online firearms retailer cannot.) Unfortunately, it appears that all online firearms retailers I've dealt with have a very hands-off approach to keeping customers notified, take their sweet time to update the status of the order, and generally only provide information after the fact.
Well, Amazon is Amazon and most everybody else online isn't. Remember that a lot of "online retailers" are actually small businesses only online for survival in the face of the onslaught of Gunbroker, Armslist Proxibid etc. I would agree that one particular, apparently large, online retailer has a poor reputation for communication and slow delivery. Maybe not having staff to do those things is why they have such low prices.

Quote:
Originally Posted by Dirty Harry Callahan View Post

Shipments are another problem, as they often don't provide very many options, and sometimes they only use USPS Priority Mail, which I've had nothing but trouble with. USPS Priority Mail is slow, provides poor tracking, and frankly doesn't pay any attention whatsoever to business hours when it comes to the recipient, they just deliver it whenever and if nobody is there when it arrives, then it gets stuck in limbo and either you have to reschedule the delivery (sans time of day, so they can easily deliver it outside of business hours all over again) or the FFL has to take time out of their day to go pick it up from the post office.
Frankly, USPS Priority Mail shouldn't even be used to ship firearms because they're just not reliable enough to be trusted with it, but the retailers don't care because they aren't the ones who have to deal with it when the USPS screws everything up by delivering outside of business hours.
USPS for delivery isn't going away. It's the cheapest method, and people like cheap. As for giving you choice, then they would need a contract with UPS and Fedex.

Quote:
Originally Posted by Dirty Harry Callahan View Post

Lastly, I dislike their hands off approach towards problem-solving. Sure, you can provide them with all the information, but if something goes wrong, then they're slow to inform you of it, and need you to hold their hand if not take the reigns when it happens. For example, the last retailer I dealt with needed additional information from my FFL to complete the order, and although I provided them with my FFL's contact info, they wanted me to contact my FFL to tell my FFL to contact them, without providing me with a phone number, Fax, or e-mail address to give my FFL. So I ended up having to e-mail the retailer, politely yet sternly reminding them that I'm paying them and that they should be making use of the contact info they had me fill out for my FFL, not complicating the matter by using me as a middle-man to relay a message to my FFL.
That's unacceptable. It's up to the seller to follow through on deliveries.

Quote:
Originally Posted by Dirty Harry Callahan View Post

Currently, my latest firearms order is stuck in limbo at the Post Office because the USPS attempted to deliver the package at 8:40am despite the fact that there a big roadside sign outside my FFL which clearly lists that they don't open until 10:00am due to COVID-19. Of course, the mail man couldn't simply go about his business and swing back around later to deliver it, so instead he left a notice at my FFL, took it back to the Post Office, and now I either have to either reschedule a delivery or the FFL Dealer has to go retrieve it.
I'm going to wait until the end of the day, just in case my FFL decides to go pick it up, and if it isn't retrieved, then I'll reschedule a delivery for tomorrow. Problem is, the option to reschedule a delivery does not include what time of day to deliver it, meaning the mail man might just end up trying to deliver it outside of business hours all over again, so hopefully my FFL Dealer will retrieve it instead.
That can also happen with UPS and Fedex. You may guess how I know.

Quote:
Originally Posted by Dirty Harry Callahan View Post

Regardless, I'm pretty sure that this is the last time I'll ever order a firearm online. It's just too darn stressful.
I get where you are coming from, but that isn't really an option here. Being at the far end of most supply lines we get it stuck to us on special orders and the like. The inventory of used guns is also pitifully small, so most collector pieces have to come via the Web.

Enjoy your gun when it finally arrives.
__________________
Release the Kraken

Last edited by LVSteve; 06-01-2020 at 08:43 PM.
Reply With Quote
The Following 2 Users Like Post:
  #6  
Old 06-01-2020, 07:08 PM
Hair Trigger's Avatar
Hair Trigger Hair Trigger is offline
US Veteran
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Feb 2016
Location: western NC
Posts: 177
Likes: 96
Liked 373 Times in 105 Posts
Default

Quote:
Originally Posted by emptypockets View Post
When buying a firearm online one must prepare for the possibility of having their heart broken or their *** chapped. Been there and survived. I hope when you do receive it you are satisfied. Hang in there....
Two reasons I've been very hesitant about buying guns online, and so far, haven't done it.

A picture is supposed to be worth a thousand words, but nothing is as good as a hands-on examination. When you're shopping for something worth what a collectible firearm costs, you want to know without a doubt that the one you're looking at online meets your criteria. When you get it and it isn't like you were led to believe, then you're either stuck with it, or have to fight a war to get satisfaction. Plus the business of shipping it to you and it takes an inordinate amount of time because either nobody on the sending end is concerned with good service, or the shipper themselves don't seem to care when they get it to you; and then there's the possibility it will get diverted and you'll never see what you paid good money for.

I won't even go into what I think is happening with online gun sales. It's becoming the same way the collector car business is, artificially elevating prices to the point that the product (guns or cars) are markedly overpriced and only the wealthy can afford them.
__________________
NC Concealed Carry Instructor
Reply With Quote
The Following User Likes This Post:
  #7  
Old 06-01-2020, 08:14 PM
Forte Smitten Wesson's Avatar
Forte Smitten Wesson Forte Smitten Wesson is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Sep 2017
Posts: 1,543
Likes: 1,849
Liked 2,692 Times in 976 Posts
Default

Well, my FFL didn't pick it up at the Post Office, so I rescheduled a delivery for tomorrow, and under the additional instructions section I specified that the package must be delivered during business hours.
__________________
RIP .40 S&W (1990 - Present)
Reply With Quote
  #8  
Old 06-01-2020, 09:33 PM
sparkyvega's Avatar
sparkyvega sparkyvega is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Apr 2018
Location: Texas
Posts: 85
Likes: 239
Liked 72 Times in 37 Posts
Default

I've had good experiences ordering online, but there are definitely risks of doing so, even with reputable websites. Shipping and communication issues, and the disadvantage of not seeing the goods before the purchase. After three strikes, I'd probably give up as well.

BTW, I like your signature line.

Quote:
Originally Posted by Dirty Harry Callahan View Post
Well, my FFL didn't pick it up at the Post Office, so I rescheduled a delivery for tomorrow, and under the additional instructions section I specified that the package must be delivered during business hours.
__________________
Μολὼν λαβέ
NRA Life Member
Reply With Quote
  #9  
Old 06-01-2020, 09:48 PM
ColbyBruce ColbyBruce is offline
Member
 
Join Date: Nov 2007
Location: Atlanta, GA
Posts: 6,542
Likes: 1,890
Liked 8,290 Times in 2,706 Posts
Default

Quote:
Originally Posted by Dirty Harry Callahan View Post
Well, my FFL didn't pick it up at the Post Office, so I rescheduled a delivery for tomorrow, and under the additional instructions section I specified that the package must be delivered during business hours.

Surely you realize the mail carrier on that route may not pass that location but once a day? If that is the case, he or she is unable to deviate from the route to re-attempt a delivery.
Reply With Quote
The Following 4 Users Like Post:
  #10  
Old 06-01-2020, 09:53 PM
Forte Smitten Wesson's Avatar
Forte Smitten Wesson Forte Smitten Wesson is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Sep 2017
Posts: 1,543
Likes: 1,849
Liked 2,692 Times in 976 Posts
Default

Based on the location of the post office and the FFL, I find that unlikely.
__________________
RIP .40 S&W (1990 - Present)
Reply With Quote
  #11  
Old 06-01-2020, 11:21 PM
adwjc adwjc is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Oct 2005
Location: Upstate NY
Posts: 895
Likes: 7,884
Liked 840 Times in 388 Posts
Default

Harry, time out.

Take a chill pill and let your FFL handle it.

My FFL has standing instructions at his Post Office for them to hold ALL packages for him, he picks up on his way to the shop daily.

No muss, no fuss; he calls me when he has the package in his hands, then I head over to the shop and get it, done.
__________________
Tony
Reply With Quote
The Following User Likes This Post:
  #12  
Old 06-01-2020, 11:42 PM
Forte Smitten Wesson's Avatar
Forte Smitten Wesson Forte Smitten Wesson is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Sep 2017
Posts: 1,543
Likes: 1,849
Liked 2,692 Times in 976 Posts
Default

That's all well and good, but my package has been at the Post Office since 05/29, and my FFL hasn't retrieved it yet.

Besides, what difference does it make? If he decides to go in and pick it up himself, then great, but he hasn't done so yet, ergo I chose to finally reschedule a delivery because I'm not counting on him to go pick it up. Either way, rescheduling won't impede his ability to go in and pick it up, especially if USPS once again attempts to deliver it outside of business hours, in which case it will most likely be right there waiting for him.
__________________
RIP .40 S&W (1990 - Present)
Reply With Quote
  #13  
Old 06-01-2020, 11:49 PM
usmc2427765's Avatar
usmc2427765 usmc2427765 is online now
US Veteran
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Mar 2015
Location: texas
Posts: 1,115
Likes: 5,857
Liked 3,589 Times in 792 Posts
Default

Everyone is struggling now, however when there is a firearm floating around out there, I would be concerned.
Reply With Quote
  #14  
Old 06-02-2020, 12:25 AM
Oracle's Avatar
Oracle Oracle is online now
US Veteran
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: May 2018
Location: Selah, Washington
Posts: 202
Likes: 683
Liked 268 Times in 109 Posts
Default

I have ordered several from the vendor Hickok45 uses with no problems whatsoever.

I have also ordered through a website whose webpage lists vast amounts of items for sale from a vast amount of vendors, kind of like &Bay. I did a purchase of an item which is rarely found with a very favorable price. That particular vendor immediately advised me they had the order, were short staffed and would get the order out as soon as they could. The vendor sent email advising each step. The order took a little longer but how could I complain with the excellent service.
Reply With Quote
The Following User Likes This Post:
  #15  
Old 06-02-2020, 01:59 AM
Absalom's Avatar
Absalom Absalom is online now
SWCA Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Jan 2014
Location: Oregon
Posts: 10,016
Likes: 6,878
Liked 18,776 Times in 6,166 Posts
Default

Quote:
Originally Posted by Dirty Harry Callahan View Post
That's all well and good, but my package has been at the Post Office since 05/29, and my FFL hasn't retrieved it yet.

Besides, what difference does it make? If he decides to go in and pick it up himself, then great, but he hasn't done so yet, ergo ....
I may be missing something obvious, but it doesn’t sound like you’re communicating with your FFL. I can’t find any mention of you calling them and asking them to pick the gun up, or how they want to deal with a USPS delivery that comes by before they open.
Reply With Quote
The Following 5 Users Like Post:
  #16  
Old 06-02-2020, 05:46 AM
Neversink n Klapperthal's Avatar
Neversink n Klapperthal Neversink n Klapperthal is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Sep 2019
Location: Pennsylvania
Posts: 292
Likes: 670
Liked 464 Times in 166 Posts
Default

literally all my guns are bought online. Never had a problem
Reply With Quote
The Following 2 Users Like Post:
  #17  
Old 06-02-2020, 05:58 AM
msauter msauter is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Jul 2009
Location: Northern Virginia
Posts: 113
Likes: 37
Liked 297 Times in 67 Posts
Default

Your problem seems to be the FFL. If they are going to accept transfers they have an obligation to be available to receive them, or go pick them up on a timely basis.

I am surprised you were able to reschedule the delivery, since you are neither the shipper or the recipient of the package.
Reply With Quote
The Following 3 Users Like Post:
  #18  
Old 06-02-2020, 09:08 AM
Forte Smitten Wesson's Avatar
Forte Smitten Wesson Forte Smitten Wesson is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Sep 2017
Posts: 1,543
Likes: 1,849
Liked 2,692 Times in 976 Posts
Default

Quote:
Originally Posted by Absalom View Post
I may be missing something obvious, but it doesn’t sound like you’re communicating with your FFL. I can’t find any mention of you calling them and asking them to pick the gun up, or how they want to deal with a USPS delivery that comes by before they open.
I was communicating with them, but they've become increasingly difficult to get a hold of since they're only open about 4-6 hours a day and typically during odd hours. Last time I called it took me 5 tries to get through because their phone was busy.

If the package isn't delivered during store hours today, then I'll try calling them tomorrow about it.

Quote:
Originally Posted by msauter View Post
Your problem seems to be the FFL. If they are going to accept transfers they have an obligation to be available to receive them, or go pick them up on a timely basis.

I am surprised you were able to reschedule the delivery, since you are neither the shipper or the recipient of the package.
Perhaps, but I'm not going to hold it against them when they're a small mom & pop sort of gunshop with few employees, plus it's a tiny little shop not much larger than a garage, so with social distancing they can't have many customers inside at once, so they're busy.

I stick with them because they're friendly people with good prices on their firearms who typically handle things very smoothly. This is the first time that I've had any trouble, and given the circumstances as well as the fact that I really can't blame them for USPS delivering the package outside of business hours, I'm not about to hold this one negative experience against them.
__________________
RIP .40 S&W (1990 - Present)
Reply With Quote
The Following User Likes This Post:
  #19  
Old 06-02-2020, 09:30 AM
THEmodelof1989 THEmodelof1989 is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Dec 2016
Location: Texas
Posts: 469
Likes: 558
Liked 875 Times in 271 Posts
Default

Quote:
Originally Posted by Dirty Harry Callahan View Post
Perhaps, but I'm not going to hold it against them when they're a small mom & pop sort of gunshop with few employees, plus it's a tiny little shop not much larger than a garage, so with social distancing they can't have many customers inside at once, so they're busy.

I stick with them because they're friendly people with good prices on their firearms who typically handle things very smoothly. This is the first time that I've had any trouble, and given the circumstances as well as the fact that I really can't blame them for USPS delivering the package outside of business hours, I'm not about to hold this one negative experience against them.
Sounds like you're ready to forgive the FFL which is obviously to blame for not picking it up at the post office like they should have (I mean, that is why the postman left a note for the FFL, the ball is in his court now, and by not picking up your firearm, the FFL is clearly neglecting their duties), but you're wanting to blame USPS when they seem to have done there job to the T...? Weird. Obviously you understand that your precious FFL is short handed, but you don't want to give the same slack to USPS? Some more weirdness in my book. You say your FFL handles things smoothly, but this is definitely not smooth; quite the opposite.

And why cut a business a break because they are a mom and pop store? We are all in the same boat. I like to apply Darwinism to businesses: if you are good at what you do then you'll grow and flourish. If you do your job poorly you're going to have to find another. That's beautiful capitalism at work! That's America baby!
__________________
Ban this man,
'89

Last edited by THEmodelof1989; 06-02-2020 at 09:31 AM.
Reply With Quote
The Following 3 Users Like Post:
  #20  
Old 06-02-2020, 09:45 AM
bobandmikako bobandmikako is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: May 2011
Location: Mobile, Alabama
Posts: 81
Likes: 0
Liked 37 Times in 18 Posts
Default

I've used two FFLs who are in the gun business part-time and have full-time jobs the rest of the time. I know one is a police officer, but the other also seems to work different shifts. Anyway, I've been notified by the automated tracking that nobody was there for delivery (both USPS and Fedex) but the FFLs made arrangements for redelivery and/or pick up. I don't recall ever having delivery of the gun delayed for more than a day. I do buy most of my guns by ordering through one of our local FFLs, but sometimes good deals at big online retailers are hard to pass up or they have something in stock that is hard to find.
Reply With Quote
The Following User Likes This Post:
  #21  
Old 06-02-2020, 09:59 AM
GuyMontag GuyMontag is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: May 2020
Location: Upstate NY
Posts: 9
Likes: 8
Liked 10 Times in 5 Posts
Default

Having bought lots of guns online over the past decade, and like others believe this is an FFL related issue. If had to buy guns based on local availability, my choices would be highly limited. Thankful that my FFL is on it, and gets things done expeditiously.
Reply With Quote
The Following User Likes This Post:
  #22  
Old 06-02-2020, 10:22 AM
Borderboss Borderboss is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Aug 2018
Location: Chicagoland
Posts: 585
Likes: 332
Liked 925 Times in 329 Posts
Default

I agree 100% with the shipping through USPS. I always insist that the seller ship via UPS express. I'm willing to pay the cost. if the seller won't, then I don't place the order. Life is too short to have additional aggravations because of the idiots at USPS.
__________________
John
Reply With Quote
  #23  
Old 06-02-2020, 10:49 AM
StephenWhoDat's Avatar
StephenWhoDat StephenWhoDat is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Feb 2017
Location: Southeast Louisiana
Posts: 305
Likes: 1,162
Liked 439 Times in 164 Posts
Default

I purchase probably a dozen or so firearms from online vendors each year, and have never had a problem at all. But, my FFL is great and provides a level of customer service that many FFLs refuse to provide. So perhaps there have been issues and he just resolved them without me ever knowing. I'm sorry to hear you have not had such good luck. I will agree with on the fact that the USPS is garbage in most cases, but as far as delivering my firearms, they have been decent. Slow, but decent.
__________________
S.D.M.F.-God Bless Our Troops!
Reply With Quote
  #24  
Old 06-02-2020, 11:04 AM
Absalom's Avatar
Absalom Absalom is online now
SWCA Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Jan 2014
Location: Oregon
Posts: 10,016
Likes: 6,878
Liked 18,776 Times in 6,166 Posts
Default

In summary, the law requires that online purchases go through an FFL, and you have to work with what you’ve got. No reason to make it a rant against online buying in general.

I have bought an estimated 50 to 60 guns online over the last 10-15 years. My area has just been very poor in opportunity for the older ones I was looking for.

My transfer FFL is a personal friend who has no store front at all, works semi-retired in law enforcement, emergency services, and as a gun dealer. He is often out of town, works odd hours, and it has sometimes taken a week for us to complete a transfer if his wife had to take delivery or the gun sat at the PO a few days until he could pick it up. We talk a lot via text and phone when I have a gun on the way.

Meh. I have enough guns, and I get excited about other things in life.
Reply With Quote
The Following User Likes This Post:
  #25  
Old 06-02-2020, 11:07 AM
Patrick L Patrick L is offline
Member
This will most-likely be the last time I ever order a firearm online...  
Join Date: Jul 2004
Location: Upstate NY
Posts: 631
Likes: 7
Liked 1,190 Times in 290 Posts
Default

I'm sorry you have had difficulties, but it seems that it is more the people you are dealing with than the process itself.

Personally, I've only done it twice, and been happy both times, but I will admit it was like 15+ years ago. I'm sure things have changed a bit.
Reply With Quote
  #26  
Old 06-02-2020, 12:22 PM
Chino74's Avatar
Chino74 Chino74 is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Aug 2012
Location: Battle Born
Posts: 281
Likes: 182
Liked 355 Times in 164 Posts
Default

Multiple on line purchases, one frustrating experience where in the seller shipped to a similar sounding FFL / different address & ended up in sitting in a shop in the Midwest instead of my own state...that took about 2 weeks to get figured out, I ended up making phone calls etc. the seller did pay for the FFL to FFL shipping once the problem was corrected.
Reply With Quote
  #27  
Old 06-02-2020, 12:30 PM
Boxer9's Avatar
Boxer9 Boxer9 is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: May 2020
Posts: 65
Likes: 49
Liked 97 Times in 33 Posts
Default

Sounds like a dealer problem, not a shipper or carrier problem to me.
You said you've had issues three times, but you insist on using the same dealer.

If the dealer accepts transfers, and they have adjusted their hours of operation, then its up to them to make arrangements for delivery, or they can use those adjusted hours they made to open later to go get your parcel.
If they don't accept transfers right now then they should have stated that when (I assume) you called to make sure everything was normal before ordering. They are getting paid for the transfer right? Then that requires them to do their part.

Ive never had a problem with any carrier. I've only had one issue with an out of the way FFL that worked from home and he had it delivered next day.

As for internet sale companies/dustributors. They don't have time to babysit every order. They update you when your order status changes. You get a conformation of purchase usually within 24 hours, usually right away. Then when they pull your order they tell you ins in preshipment or shipment and when a label is created. Then its up to you to follow tracking information. Is its normal business days then usually the carrier will pick up the shipment by end of day or following day. Then it has to be "accepted" which generally means scanned in, either by the pickup carrier by scanning the manifest, or by scanners as the truck is unloaded at the main shipping facility for the area. That can take 24 hours before the package is departed/in transit. If its not the weekend it generally takes about two business days assuming theres no natural disasters/covid BS/riots/etc. I've never had one take but three business days (not including weekends or holidays).

Its easy to get in a hurry. These distributors ARENT Amazon. They get **** ton of orders and have to very carefully provess each one, because they aren't shipping you boxer shorts or Sunny Delight, they are shipping guns and ammo that can get them fines, loss of license, or jailtime.
Personally I'm thankful for their services. Its not perfect, they do overlook something sometimes like sending an email on time. But I have never called and asked about my order when they weren't able to reassure me what is going on.

Try a different FFL and see if your experience is better. Or buy locally and hope they can get it from distributors or give you a fair price.
__________________
ΜΟΛΩΝ ΛΑΒΕ
Reply With Quote
The Following 3 Users Like Post:
  #28  
Old 06-02-2020, 01:24 PM
Chief Wiggums Chief Wiggums is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: May 2017
Location: Columbus Ohio
Posts: 475
Likes: 349
Liked 779 Times in 305 Posts
Default

I'll name , names
Discount Guns for Sale - Buds Gun Shop

Ive purchase several firearms from these guys.
Not 1 single bellyache on my behalf...I love these guys....
Great order tracking system
great pricing (they will price match)

OP - I empathize ...... our $$ are hard to come by these days and when we spend them , we want a hassle free / smooth experince
Reply With Quote
The Following 5 Users Like Post:
  #29  
Old 06-02-2020, 01:49 PM
Forte Smitten Wesson's Avatar
Forte Smitten Wesson Forte Smitten Wesson is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Sep 2017
Posts: 1,543
Likes: 1,849
Liked 2,692 Times in 976 Posts
Default

It's funny, you can tell when folks walk into a thread with preconceptions because they always go making a lot of assumptions and filling in the blanks with baseless conjecture.

Needless to say, I have not provided, nor will I be providing all of the details regarding everything that is going on behind the scenes for a number of reasons including but not limited to privacy, not to mention observation of the forums rules as well as simply not wanting to throw dirt on an online retailer or retailers over a single bad experience which has taken place during a global pandemic and thus isn't necessarily representative of what kind of service one might expect under ordinary circumstances.
Unfortunately, folks who are accustomed to knee-jerk reactions and running their mouths on a whim cannot read between the lines so I have to explain things which I would expect go without saying. For example, that this entire thread was made with the intent of venting my own personal frustrations with an experience.

That being said, congratulations to everyone in this thread who didn't impulsively jump down my throat, second-guessing me at every turn that I wasn't already doing my due diligence on the matter, as well as making baseless assumptions in regards to my FFL just because I haven't painstakingly transcribed every phone conversation I've had with them on the subject. Sincerely, it's folks such as you who display such virtues as common sense, empathy, and understanding which enable me to continue posting on these forums in spite of the few who make infuriating ignorant, condescending replies to practically everything I post and nonsensically rush to the defense of online retailers whom I haven't even named in the first place. God bless you.
__________________
RIP .40 S&W (1990 - Present)
Reply With Quote
The Following User Likes This Post:
  #30  
Old 06-02-2020, 02:09 PM
boykinlp's Avatar
boykinlp boykinlp is online now
SWCA Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Apr 2008
Location: South Carolina
Posts: 4,974
Likes: 6,079
Liked 5,639 Times in 1,780 Posts
Default

The last gun I bought online could have turned out bad. I won it on Gunbroker. The seller can't make it easy. While Gunbroker has an easy checkout system, he doesn't use it. I had to jump through a few extra hoops, but knew it ahead of time. One hoop was that my FFL had to fax his license to the seller. He did that and also said that the gun needed to be sent "signature required". He was told I would pay the extra shipping costs.

My dealer's regular hours has been that he is closed on Wednesday's. The seller mailed the gun USPS. Of course, it arrived on Wednesday, which shouldn't have been a problem. But, the knucklehead seller sent it without the "signature required" option like the FFL asked for. Sorry for the name calling.

My dealer called me on Thursday and told me my gun was ready for pickup. When I got there, I asked how things went. He told me that when he got there that morning, my package was sitting on the ground, outside his door, and had been there since the day before. It started pouring down rain about an hour after he opened. His business is a stand alone building that sits on a very busy 4 lane divided highway. He called the seller to voice his displeasure and was curtly told that selling guns was just a sideline, and that he can't be expected to remember everything. The seller also stressed that everything did turn out fine. After hearing the story, I was glad to get my gun. BTW, my dealer wasn't even going to bring it up, but since I asked, he told me the story. He says he sees it all.
Larry
__________________
SWCA #3198-Each one, teach one
Reply With Quote
The Following 3 Users Like Post:
  #31  
Old 06-02-2020, 02:33 PM
Boxer9's Avatar
Boxer9 Boxer9 is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: May 2020
Posts: 65
Likes: 49
Liked 97 Times in 33 Posts
Default

Quote:
Originally Posted by Dirty Harry Callahan View Post
It's funny, you can tell when folks walk into a thread with preconceptions because they always go making a lot of assumptions and filling in the blanks with baseless conjecture.

Needless to say, I have not provided, nor will I be providing all of the details regarding everything that is going on behind the scenes for a number of reasons including but not limited to privacy, not to mention observation of the forums rules as well as simply not wanting to throw dirt on an online retailer or retailers over a single bad experience which has taken place during a global pandemic and thus isn't necessarily representative of what kind of service one might expect under ordinary circumstances.
Unfortunately, folks who are accustomed to knee-jerk reactions and running their mouths on a whim cannot read between the lines so I have to explain things which I would expect go without saying. For example, that this entire thread was made with the intent of venting my own personal frustrations with an experience.

That being said, congratulations to everyone in this thread who didn't impulsively jump down my throat, second-guessing me at every turn that I wasn't already doing my due diligence on the matter, as well as making baseless assumptions in regards to my FFL just because I haven't painstakingly transcribed every phone conversation I've had with them on the subject. Sincerely, it's folks such as you who display such virtues as common sense, empathy, and understanding which enable me to continue posting on these forums in spite of the few who make infuriating ignorant, condescending replies to practically everything I post and nonsensically rush to the defense of online retailers whom I haven't even named in the first place. God bless you.
Are you "crybabying"? I wasn't "walk into a thread with preconceptions because they always go making a lot of assumptions and filling in the blanks with baseless conjecture."

I was having conversation and telling you my experience, and what I thought might help. Did you just want people to agree and nod?
__________________
ΜΟΛΩΝ ΛΑΒΕ
Reply With Quote
The Following User Likes This Post:
  #32  
Old 06-02-2020, 03:44 PM
Chief Wiggums Chief Wiggums is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: May 2017
Location: Columbus Ohio
Posts: 475
Likes: 349
Liked 779 Times in 305 Posts
Default

Quote:
Originally Posted by Dirty Harry Callahan View Post

That being said, congratulations to everyone in this thread who didn't impulsively jump down my throat, second-guessing me at ....... making baseless assumptions ...... in spite of the few who make infuriating ignorant, condescending replies ..... God bless you.
woa ther' partner...
I replied w my own experience(s) and read all other replies..
Not for 1 second.....did I read anything that was judgmental or aggressive...
Reply With Quote
The Following 3 Users Like Post:
  #33  
Old 06-02-2020, 03:52 PM
ColbyBruce ColbyBruce is offline
Member
 
Join Date: Nov 2007
Location: Atlanta, GA
Posts: 6,542
Likes: 1,890
Liked 8,290 Times in 2,706 Posts
Default

Quote:
Originally Posted by Dirty Harry Callahan View Post
Based on the location of the post office and the FFL, I find that unlikely.

FYI, not every route is one large loop. “Dead heading” is when a portion of a route is in one area and the remaining portion may be several miles away; thus the return trip to the office is not the same path driven to begin the route. If the regular delivery schedule doesn’t coincide with the business operating hours then the business should get a PO Box or Drawer; or a Caller Service.
Reply With Quote
The Following User Likes This Post:
  #34  
Old 06-02-2020, 04:36 PM
Forte Smitten Wesson's Avatar
Forte Smitten Wesson Forte Smitten Wesson is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Sep 2017
Posts: 1,543
Likes: 1,849
Liked 2,692 Times in 976 Posts
Default

So I just received notification from USPS that they had attempted to deliver the package but couldn't reach the delivery location (no further information was provided) so they'll try again tomorrow.

Despite my initial frustration with USPS, I must say that I appreciate them keeping me informed of the situation. Hopefully they'll be able to deliver it successfully tomorrow.

Sorry for being short-tempered, I'm just all worked up over all the drama going on IRL right now, not to mention the way that folks are responding to it, so that coupled with all that I'm going through regarding the delivery has me seriously bent out of shape. I'm going to try to take it easy for awhile, mellow out a bit.
Also, I noticed that some folks whom I wasn't even referring to took my comments personally. I genuinely appreciate anyone who has been legitimately trying to provide me with helpful advice or explanations of what might be going on.
__________________
RIP .40 S&W (1990 - Present)

Last edited by Forte Smitten Wesson; 06-02-2020 at 04:45 PM.
Reply With Quote
The Following User Likes This Post:
  #35  
Old 06-02-2020, 05:52 PM
Goldstar225 Goldstar225 is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Oct 2005
Location: Cabot, AR
Posts: 1,041
Likes: 1,034
Liked 1,540 Times in 505 Posts
Default

I think you're absolutely right. You should stop doing purchases from online dealers and place all your orders with your preferred storefront dealer.
Reply With Quote
The Following 2 Users Like Post:
  #36  
Old 06-02-2020, 08:14 PM
Erocksmash's Avatar
Erocksmash Erocksmash is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Mar 2017
Location: SW Florida
Posts: 875
Likes: 1,525
Liked 1,046 Times in 379 Posts
Default

I absolutely deal with this every time I get a firearm in, USPS is nothing but a headache... my FFL is a one man show and I have a great reputation with him and he send me security footage of the time stamp said firearm was "undeliverable" at the time,and guess what? Nobody in sight.... They are a joke with no integrity and don't give a flying F about your property...

I understand your troubles...

Never have a problem with UPS or FEDEX...

As for the FFL you or I deal with... I conduct my with integrity and in a Respectful Business like fashion... so I expect the same in return.... if I don't get it in return I seek it out. I use the famous Roadhouse movie saying from Swazys character Dalton, "Be nice until its time to be not nice"... interpersonal skills I could say... ill find a phone number or an email and call and send and call and send, I have even Google mapped address before and called neighboring businesses before....

In dealing with guns and money both are very valuable so I agree with you sir COMMUNICATEION IS IMPORTANT.
__________________
Just one more!
Reply With Quote
The Following User Likes This Post:
  #37  
Old 06-02-2020, 08:45 PM
Forte Smitten Wesson's Avatar
Forte Smitten Wesson Forte Smitten Wesson is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Sep 2017
Posts: 1,543
Likes: 1,849
Liked 2,692 Times in 976 Posts
Default

Quote:
Originally Posted by Goldstar225 View Post
I think you're absolutely right. You should stop doing purchases from online dealers and place all your orders with your preferred storefront dealer.
At the very least, I won't be ordering anymore firearms online until after COVID-19 and only if there's an option to have it shipped via UPS or Fed-Ex.
Also, I would be more likely to roll the dice with a new online retailer than return to one of the ones I've recently dealt with.
__________________
RIP .40 S&W (1990 - Present)
Reply With Quote
  #38  
Old 06-02-2020, 09:03 PM
Toddlars1 Toddlars1 is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Feb 2019
Location: Arizona
Posts: 78
Likes: 166
Liked 89 Times in 42 Posts
Default

Quote:
Originally Posted by Dirty Harry Callahan View Post
At the very least, I won't be ordering anymore firearms online until after COVID-19 and only if there's an option to have it shipped via UPS or Fed-Ex.
Also, I would be more likely to roll the dice with a new online retailer than return to one of the ones I've recently dealt with.
Or maybe look for another FFL....the USPS person isn't stopping twice at the same location, worked there, not happening.

Last edited by Toddlars1; 06-02-2020 at 09:07 PM.
Reply With Quote
The Following 2 Users Like Post:
  #39  
Old 06-02-2020, 09:07 PM
Golphin's Avatar
Golphin Golphin is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Oct 2014
Location: Micanopy Florida
Posts: 377
Likes: 1,267
Liked 431 Times in 183 Posts
Default

That is to bad. I have bought a few and never had a problem. My FFL gets the delivery to their door and does it the way it should be done. The name of the place Lawful defense Guns and Transfers so they should know how it is done. Of course the seller has to do their job as well so I guess I have been lucky.
Reply With Quote
  #40  
Old 06-02-2020, 09:56 PM
Forte Smitten Wesson's Avatar
Forte Smitten Wesson Forte Smitten Wesson is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Sep 2017
Posts: 1,543
Likes: 1,849
Liked 2,692 Times in 976 Posts
Default

Quote:
Originally Posted by Toddlars1 View Post
Or maybe look for another FFL....the USPS person isn't stopping twice at the same location, worked there, not happening.
Um, the USPS already have attempted to ship it to my FFL twice and have informed me that they'll be trying again tomorrow.

Evidently things have changed since you worked there.
__________________
RIP .40 S&W (1990 - Present)
Reply With Quote
  #41  
Old 06-03-2020, 09:15 AM
stonebuster stonebuster is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Mar 2017
Location: Northeast
Posts: 251
Likes: 391
Liked 460 Times in 146 Posts
Default

Does your "mom and pop" gun store have limited hours and days of operation? I've made only one online firearm purchase(during pandemic) through Gunbroker. I decided to use a local FFL whose documentation was on file with GB rather than the small shops in my town with limited days and hours. I notified the FFL and the seller only to have the FFL close due to Covid a few days later. I chose another registered w/ GB FFL and notified the seller of the change. Everything else went smoothly including good communication with seller and FFL. I only bought online because the revolver I bought was a 40 year old model I was very unlikely to find locally. I understand your frustration and the virus has complicated everything lately. Good luck and I hope your firearm meets your expectations.

Last edited by stonebuster; 06-03-2020 at 09:19 AM.
Reply With Quote
  #42  
Old 06-03-2020, 03:18 PM
boykinlp's Avatar
boykinlp boykinlp is online now
SWCA Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Apr 2008
Location: South Carolina
Posts: 4,974
Likes: 6,079
Liked 5,639 Times in 1,780 Posts
Default

Quote:
Originally Posted by Dirty Harry Callahan View Post
Um, the USPS already have attempted to ship it to my FFL twice and have informed me that they'll be trying again tomorrow.

Evidently things have changed since you worked there.
I can't speak for Toddlars1, but I interpreted his post to mean twice in the same day.
Larry
__________________
SWCA #3198-Each one, teach one
Reply With Quote
The Following 2 Users Like Post:
  #43  
Old 06-03-2020, 03:54 PM
Forte Smitten Wesson's Avatar
Forte Smitten Wesson Forte Smitten Wesson is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Sep 2017
Posts: 1,543
Likes: 1,849
Liked 2,692 Times in 976 Posts
Default

I just recently got home with my gun.

My order shipped and arrived at my FFL this morning, so I went out and got it.

Glad that's over with, now I can relax.
__________________
RIP .40 S&W (1990 - Present)
Reply With Quote
The Following User Likes This Post:
  #44  
Old 06-03-2020, 06:32 PM
LVSteve's Avatar
LVSteve LVSteve is offline
Member
 
Join Date: Feb 2005
Location: Lost Wages, NV
Posts: 12,156
Likes: 12,425
Liked 14,733 Times in 5,720 Posts
Default

Quote:
Originally Posted by Dirty Harry Callahan View Post
I just recently got home with my gun.

My order shipped and arrived at my FFL this morning, so I went out and got it.

Glad that's over with, now I can relax.
Site must have a problem because the pictures aren't loading.
__________________
Release the Kraken
Reply With Quote
  #45  
Old 06-03-2020, 06:57 PM
Forte Smitten Wesson's Avatar
Forte Smitten Wesson Forte Smitten Wesson is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Sep 2017
Posts: 1,543
Likes: 1,849
Liked 2,692 Times in 976 Posts
Default

I'll be posting it on the "What's your latest purchase?" thread once I've gotten it all cleaned up.

The whole reason why I purchased a firearm online to begin with is because it was a military surplus firearm that I couldn't order directly through my FFL. It's a Romanian Tokarev TTC.
They ship the things packed with cosmoline and unfortunately the magazine is rusted around the baseplate, so she's going to need a deep cleaning before she's ready for her closeup!

I also bought a Plain Jane Glock 17 Gen 5 while I was there, but I probably won't bother photographing it because it's just an ordinary G17.
Oh, and I almost forgot, they must have had someone go in early so that someone would be there to accept my package because it was delivered hours before the shop opened for business. If that wasn't enough, because I bought the G17 while I was there they gave me a $15 discount on the Transfer Fee. That's one of the reasons why I keep going there, they treat me right.
__________________
RIP .40 S&W (1990 - Present)
Reply With Quote
The Following User Likes This Post:
  #46  
Old 06-03-2020, 06:57 PM
Toddlars1 Toddlars1 is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Feb 2019
Location: Arizona
Posts: 78
Likes: 166
Liked 89 Times in 42 Posts
Default

Quote:
Originally Posted by Dirty Harry Callahan View Post
Um, the USPS already have attempted to ship it to my FFL twice and have informed me that they'll be trying again tomorrow.

Evidently things have changed since you worked there.
Yeah I meant in the same day.......unless your FFL gives a generous gift in his Xmas card, he won't stop twice in the same day usually due to time constraints
Reply With Quote
  #47  
Old 06-03-2020, 07:34 PM
4506517's Avatar
4506517 4506517 is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Nov 2010
Location: The Old North State
Posts: 2,060
Likes: 2,578
Liked 2,850 Times in 962 Posts
Default

Interesting.

Purchased two on Sunday. Both due to arrive at FFL by Friday.

Both purchased from the auction site.

My dealers FFL is listed on the site.

Literally ....... 6 clicks they were on the way.

And got emailed the tracking numbers.

Not sure why so many here have so many problems ordering online.

There cant be that many sellers that are so inept
__________________
Un-Reconstructed Southerner
Reply With Quote
The Following User Likes This Post:
  #48  
Old 06-06-2020, 01:59 AM
dr. mordo's Avatar
dr. mordo dr. mordo is offline
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Jul 2017
Location: Miami, FL
Posts: 1,540
Likes: 4,423
Liked 2,649 Times in 923 Posts
Default

I've bought a bunch of guns online.

My Beretta 92FS was shipped, not delivered, and then lost. My FFL and the seller (a very reputable gunstore I have bought from multiple times) contacted the USPS Post Office responsible and got no response at all (if you are familiar with Miami-Dade, this is no surprise, it is undoubtedly run by a bunch of Cubans who speak no english). The seller contacted the ATF and told me it was the first time he had to do that after decades in business.

A little over a month later, it showed up back at the seller, and he called to ask me what I wanted to do, then resent it.

It shoots great.

That experience is far less unnerving than paypalling $900 to some dude I haven't met selling a gun on a forum. I check to see folks have a history on a forum before I buy, and so far I have not had a bad experience. But it still gets to me. My last purchase was a Super Grade Winchester Model 70 on another forum, and I admit I was relieved when my FFL called.

The way I look at it, it's a gamble to buy online, so I never spend money I can't afford to lose. So far, I have not lost money unless you count buying something I shouldn't have.
Reply With Quote
The Following User Likes This Post:
  #49  
Old 06-06-2020, 07:31 AM
OLDSTER's Avatar
OLDSTER OLDSTER is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Aug 2012
Location: North Dakota
Posts: 7,830
Likes: 9,331
Liked 7,157 Times in 2,096 Posts
Default

Nearly 5 years ago, I got into a real peeing match with a seller on Gun Broker. The GB admin. sided with that crook, and, of course, I couldn't let it go. So long story short I was banned from GB ( up to that point in time, I was an A+ buyer of over 25 guns.). Best outcome I could have hoped for. No more buying on line for me.
__________________
John
Reply With Quote
The Following 2 Users Like Post:
  #50  
Old 06-06-2020, 09:26 AM
Forte Smitten Wesson's Avatar
Forte Smitten Wesson Forte Smitten Wesson is online now
Member
This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online... This will most-likely be the last time I ever order a firearm online...  
Join Date: Sep 2017
Posts: 1,543
Likes: 1,849
Liked 2,692 Times in 976 Posts
Default

Yeah, I'm almost certainly done at this point unless something really special comes along again like my S&W 4006TSW CHP.

The Romanian Tokarev TTC that I received was of a lower grade than the description lead me to believe. According to the description on the website, it had been factory refurbished prior to being imported, but my example most certainly wasn't "refurbished" by any definition of the term. It appears to have been reblued at some point, but not prior to being imported because said bluing is worn thin in contact points due to holster wear, the barrel was dirty when I broke it down for cleaning, the grips are worn, and the magazine that it came with was rusty around the baseplate.

Granted that it's a MilSurp so I wasn't expecting it to be in anything resembling pristine condition, nor would I want it to be since a bit of wear is part of the mystique of old police/military firearms to me, but I'm still displeased that the condition of the firearm listed on the website wasn't accurate. Another website was selling them for the same price in "very good to excellent condition" and even posted a YouTube video showing off some random examples from the shipment that they had received, which fit the description perfectly.

I could complain to the retailer about it, but they're sold out now so they couldn't ship me a replacement, I doubt that they'd do that even if they weren't out of stock, and even if they did I wouldn't want to have to cope with the stress of USPS attempting to deliver it outside of business hours and playing phone tag with my FFL about it again.
Besides, it's still obviously in useable condition and most certainly has its share of character, so I can live with it, but this whole experience has soured me on ordering firearms online, so from now on I'm only going to do so for something really special and I won't be ordering from the same retailer again. I'll either go back to the retailer whom I ordered my 4006 CHP from or try someone new.
__________________
RIP .40 S&W (1990 - Present)
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
online mail order BigBill The Lounge 12 12-24-2014 08:01 PM
Considering buying a firearm online Hotshot10 The Lounge 26 04-23-2013 06:05 PM
Guess I will order my IWB online Steely Dan Concealed Carry & Self Defense 17 01-14-2013 08:30 PM
Online order question Yankees31 Ammo 2 07-12-2010 04:27 AM

Powered by vBadvanced CMPS v3.2.3
smith-wessonforum.com tested by Norton Internet Security smith-wessonforum.com tested by McAfee Internet Security

All times are GMT -4. The time now is 11:32 PM.


Search Engine Optimisation provided by DragonByte SEO v2.0.42 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Smith-WessonForum.com is not affiliated with Smith & Wesson Holding Corporation (NASDAQ Global Select: SWHC)