Is there something going on at Smith?

I have been trying to get hold of CS for just about a week now.

Emails, voice mail, and holding the line for as much as a half an hour at a time.

Insight?

Bob

Email Kelly Rathman at the following address. She is great and will usually reply promptly. She is one of the best at S&W customer service.

[email protected]

My gunsmith has been having the same problem for several weeks. I called a friend who used to work there and still does some contract work for them. He didn't know what is going on but did say they shut down in August for vacations and/or they might be doing inventory. Not the way I'd run my business.

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I like Ike.

+1 on the shutdown.

They came back to work at the beginning of last week.

Bob

same here...i need a couple of keys have not been able to get through

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SWCA#2208
KK4EMO

i called them yesterday at 1-800-331-0852 waited about 15 minutes and my question was answered. maybe i was just lucky!