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  #1  
Old 11-02-2011, 09:12 PM
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Default Bank of America

Just got a call from BOA. Someone using my card. Tranaction only 5 minutes old. I'm in TX, crook is in CA. More than $400, in two transactions, at a Roseville, CA Safeway store. Validated my account ownership and card was immediately terminated.

Lots of folks complaining about the big banks and especially BOA. I'm saying these guys are GOOD.

Even though BOA has retracted the $5 per month service charge for debit cards, I would pay the fee for this kind of service.

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Old 11-02-2011, 09:24 PM
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The only CA company I've done business with in the last week is BOTACH. Beware.

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Old 11-02-2011, 09:30 PM
dave b dave b is offline
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The seller is on the hook. Unless he can go back to the buyer he is screwed. If he is smart he builds into the price a little fraud. We all pay in the end for these crooks.
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Old 11-02-2011, 10:33 PM
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How did you validate your ownership? There are scams that tell you that your card has been used and have you validate a piece of information the bad guys need to use your card. Hopefully, this one was not one of those.
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Old 11-02-2011, 10:38 PM
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I called the BOA customer service number. They validated the fraud, the cancelled card and the appropriate notes on my account from the fraud division.

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Old 11-02-2011, 10:55 PM
billdeserthills billdeserthills is offline
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Funny but it seems like these type crooks are never actually charged/caught... Say, am I the only one who finds this post praising B of A and the ad that I just saw on this forum for BofA an odd coincidence??

Oh wait, I get it now, I'm supposed to praise my favorite bank & tell all just how great they are--Right?

Last edited by billdeserthills; 11-02-2011 at 10:58 PM.
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Old 11-02-2011, 11:32 PM
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Billdesrthills,

I bet you've been "taken" by a UFO at least once. Maybe more than once.

No. Wait, I have to confess: I am the CEO of Bank of America.

Your intuition is amazing. I can't hide.

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West

Last edited by Out West; 11-02-2011 at 11:34 PM.
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Old 11-02-2011, 11:39 PM
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My daughter manages a Bank of America branch after working for another bank. From her view BOA has been doing everything they can to stay afloat after taking over enormous bad debt. Debt that had they not taken, our government would have like Fanny. They are also working hard to rebuild their customers and attract new ones. The words she uses to describe Dick Durbin and the way Washington is behaving toward BOA and banks in general can are not allowed on this forum.
And I'm proud of her.
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Old 11-02-2011, 11:56 PM
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Banks in general and BofA in particuar are a long way from being out of the woods in the ongoing financial fiasco. My BofA branch has a total staff of 10-12 in place of the two dozen different faces I saw there 10-15 years ago. Interest rates on time deposits are laughable, fees for ordinary savings accounts are astonishing -- you can actually lose money over time unless you are at least a five-digit depositor, in which case you should not be in a standard savings account -- and single service charges (cashier's checks, e.g,) are twice to three times what they were before the fiasco. Even my credit union, which got through the mortgage crisis in pretty good shape because of cautious management, has instituted higher fees in the last couple of years. I think it's just the wave of the future.

To the original point about fraud and identity theft, I have also had good feelings about Discover Card, which spotted attempted transactions on my card and blocked it until they could verify with me whether I wanted to make those purchases. When I said no, they killed my current card and sent me a new one within two days.
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