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Old 04-09-2012, 11:30 AM
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Buds Gun Shop really "Chaps" me, When is buying something really not? Buds Gun Shop really "Chaps" me, When is buying something really not? Buds Gun Shop really "Chaps" me, When is buying something really not? Buds Gun Shop really "Chaps" me, When is buying something really not? Buds Gun Shop really "Chaps" me, When is buying something really not?  
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Thumbs down Buds Gun Shop really "Chaps" me, When is buying something really not?

I have purchased a few firearms from them only because my LGS could not find one. Their prices are pretty good .

I guess now that they are so big and famous they can do what they want. They also have their own penny stock bidding site and auction

To take advantage of their "low" price you need to pay cash or MO. If you pay by check there is a week or more delay for the check to clear. That's fine as credit cards cost them money.

So I go to buy a used gun and click pay by check or MO. I was going to send a MO.

Seems their policy now is if you choose this option, they will not guarantee it's yours and anyone can buy it out from under you if they pay by credit card or one of their new VIP members (which costs $25 a year)

Kinda defeats the cash payment savings

So I send them a e mail to question this and get a automated response(you can not actually talk with anyone) So while waiting, of course the gun is SOLD.

There is a option of electronically entering your checking account routing number and check #, but I did not feel like doing this (suppose it's no different then sending a check other than it's going across the internet)

So BUDS can kiss my Chaps.
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Old 04-09-2012, 11:40 AM
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What's worse is trying to trade a gun to them, waiting on the trade guy to get back to you. 50% of the time the gun's gone by the time Gomer gets back to you, if his lazy butt gets back to you at all.

Not a BUDS fan either......

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Old 04-09-2012, 11:50 AM
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Questionable service isn't just the big boys either. One of my LGS's won't tell you a price over the phone. You have to come in person. I had visited over weekend and saw they had something I changed my mind and wanted but couldn't remember the exact price to withdraw cash. I called to ask if they still had it and what was the asking price. They said they had it but wouldn't tell me the price. Half way there, I turned around. I guess business is at an all time high so they could care less about the customer right now.
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Old 04-09-2012, 11:59 AM
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Bud's is starting to get into TOO MANY SIDELINES.
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Old 04-09-2012, 12:25 PM
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Buds Gun Shop really "Chaps" me, When is buying something really not? Buds Gun Shop really "Chaps" me, When is buying something really not? Buds Gun Shop really "Chaps" me, When is buying something really not? Buds Gun Shop really "Chaps" me, When is buying something really not? Buds Gun Shop really "Chaps" me, When is buying something really not?  
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I just got a reply back:

"Unfortunately the only way we have to reserve a gun is to receive payment first. We do have echeck available which will give you the cash price and reserve your gun for you. Echeck takes about 6 business days to clear once it clears your order will be shipped in 3-7 business days. If you want to pay with money order it will be processed as soon as we receive it via mail and your gun will be reserved for you."

Well BUDS, I was not "reserving" it I was trying to buy the damn thing.

What IF I did not have a checking account???

So in the 5 days it takes for you to get my MO and process it, anyone else can cut in line and purchase it via credit card, Buds account credit or e check???

I'm done.
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Old 04-09-2012, 01:20 PM
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Saw a video of some guy going tropo over Bud's sending him the wrong M629. Ummm.... the language isn't really suitable for S&W Forums. It would be funny if you didn't remember that this jackwagon owns firearms...
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Old 04-09-2012, 01:33 PM
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Dumb Question: Do Buds accept "PayPal"?
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Old 04-09-2012, 01:41 PM
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I don't think so Jimmyj, but Paypal has fees like a credit card so Buds would not give you the listed price. You would pay it plus 3% if they did.
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Old 04-09-2012, 01:57 PM
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Quote:
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Dumb Question: Do Buds accept "PayPal"?
PayPal is anti-gun. No gun purchases or sales through PayPal.
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Old 04-09-2012, 02:05 PM
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Buds Gun Shop really "Chaps" me, When is buying something really not? Buds Gun Shop really "Chaps" me, When is buying something really not? Buds Gun Shop really "Chaps" me, When is buying something really not? Buds Gun Shop really "Chaps" me, When is buying something really not? Buds Gun Shop really "Chaps" me, When is buying something really not?  
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Paypal is anti-gun and will close an account if you use it for purchasing guns. Their policy.
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Old 04-09-2012, 02:16 PM
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Quote:
Originally Posted by Fishslayer View Post
Saw a video of some guy going tropo over Bud's sending him the wrong M629. Ummm.... the language isn't really suitable for S&W Forums. It would be funny if you didn't remember that this jackwagon owns firearms...
And he would be why I check any guns before I sign for them. They may have done wrong by sending the wrong gun, but he did himself wrong by signing for it without even looking at it.
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Old 04-09-2012, 02:37 PM
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I think Moonman may have hit on the answer-Bud's is getting into too many different things and not doing very many of them very well.

Now, not long ago, they were one of, if not THE, go-to place for used guns, especially police-type trade-in revolvers.

Now, however, even if you pay instantly, they wait several days before shipping. With new guns, we likely know the reason why-they ain't got it in stock and have to find/get it. If that's not the reason, see below.

But, with used guns, there's no reason for a delay of a week after the item that is in stock is paid for. No reason, no reason and did I mention there's no reason for a delay of several days in shipping after payment is completely made.

We are talking about shipping dates here, not receiving dates. So, after paying, 5-7 days go by before someone actually boxes, wraps and addresses the item and gets it mailed, UPS'd or....

So, I'd only do a Bud's deal if it was a used gun that I just really, really HAD to have and couldn't find elsewhere.

I hope they revert back to the way they operated 5 or so years ago.

Bob
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Old 04-09-2012, 03:00 PM
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Don't do business with them! I don't jump through hoops for anybody.
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Old 04-09-2012, 03:29 PM
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I don't do business with them either after checking reviews and feedback from online purchasers and local people also. Kinda turned me off when I read some of them.

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Old 04-09-2012, 03:35 PM
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Quote:
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I called to ask if they still had it and what was the asking price. They said they had it but wouldn't tell me the price. Half way there, I turned around. I guess business is at an all time high so they could care less about the customer right now.
What a bunch of morons.
Gun shops have their own mentality that the customer comes second. I wouldn't have turned around half-way there.....
I wouldn't have gone in the first place.

And I'd never go back to their shop.
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Old 04-09-2012, 03:44 PM
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I also will not deal with them. By comparison, I've bought 2(used) guns from Robertsons Trading Post this year. Both orders were shipped that same day and arrived at my dealers 48 hours later. Buds has no excuse for such poor service. The only way they'll improve is a lack of business.
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Old 04-09-2012, 05:15 PM
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Don't do business with them! I don't jump through hoops for anybody.
You are right. When I applied for the LEO discount they made me fax my creds multiple times because they kept losing it. When I went to make a purchase several months later they made me go thru it all over again? When I finally gave them my order, I paid with my credit card. After everything was done, I was told I was not given the discount since I had paid with plastic. This was after they had run it thru the system and had my money. I won't buy from them again. If they had explained this to me up front I could have used my debit card. What a bunch of clowns!
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Old 04-09-2012, 05:19 PM
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A debit card is the same as a credit card to them. They clearly list what payment types receive a discount.

Some people get upset because they don't understand online/phone purchases. Buds is in business to sell stuff, not hold it. Inventory is not in their hands, most of the time. They forward the order to THEIR distributor, who sends to your FFL. There is process time with this type of purchase.

Are they the "best"? Maybe not, but they sure do sell a LOT of guns.
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Old 04-09-2012, 05:30 PM
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I buy from Bud's. I have been since 1993 in their first shop. Nothing but good service from very good people [and remember, I'm the "liberal guy", usually in Key West Camo].

Their shop now is a few thousand square feet, all guns and accessories and a bunch of folks there to help. Also a store full of customers every time I am there. And the range is usually full or close to it.

With all that I never take over 20-30 minutes for a purchase, from the first "May I help you?" to "Thanks for coming in.". Longest time was when the 92 compact that I wanted had apparently grown legs over the weekend and they did a full store search for it. Never found it.

I would recommend calling their local number, getting to know one of their staff...that might make the system work better. That is how I deal with NYC photography stores like B&H. I'm nice to them, they look out for me.
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Old 04-09-2012, 06:07 PM
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Quote:
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I buy from Bud's. I have been since 1993 in their first shop. Nothing but good service from very good people [and remember, I'm the "liberal guy", usually in Key West Camo].

Their shop now is a few thousand square feet, all guns and accessories and a bunch of folks there to help. Also a store full of customers every time I am there. And the range is usually full or close to it.

With all that I never take over 20-30 minutes for a purchase, from the first "May I help you?" to "Thanks for coming in.". Longest time was when the 92 compact that I wanted had apparently grown legs over the weekend and they did a full store search for it. Never found it.

I would recommend calling their local number, getting to know one of their staff...that might make the system work better. That is how I deal with NYC photography stores like B&H. I'm nice to them, they look out for me.
They have an internet department and the in store people are instructed NOT to get involved in internet/phone sales, I tried. They may be great in person, but most of do not live in KY and don't get the benefit of in store personnel.
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Old 04-09-2012, 06:38 PM
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As Steve said, Robertson's Trading Post is great. They have been in business for many years, they ship fast and I don't recall any complaints on the various forums I frequent.

I thought they (Henry, IIRC) used to be a member here, several years ago, but maybe he was just on one of the cast bullet forums I like. Anyway, he was very knowledgeable about most things and Smiths in particular, especially, older (60s and earlier) S&W revolvers.

I'd go to them before the other business mentioned here.

Bob
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Old 04-09-2012, 06:41 PM
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As Steve said, Robertson's Trading Post is great. They have been in business for many years, they ship fast and I don't recall any complaints on the various forums I frequent.

I thought they (Henry, IIRC) used to be a member here, several years ago, but maybe he was just on one of the cast bullet forums I like. Anyway, he was very knowledgeable about most things and Smiths in particular, especially, older (60s and earlier) S&W revolvers.

I'd go to them before the other business mentioned here.

Bob

+3 on Robertson's.
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Old 04-09-2012, 06:56 PM
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I paid Bud's by electronic check, you know, the bank routing numbers, checking account numbers, etc. Got the cash price, Received email acknowledgement (and bank debit on online account) within minutes. No hassles. Very efficient and professional.
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Old 04-09-2012, 06:58 PM
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Make that a +4 for Robertson's
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Old 04-09-2012, 07:04 PM
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The great thing about a free market society is that if you don't like the way a business or vendor conducts business, you can always go someplace else.

For example, I don't do business with Best Buy. They made me mad 12 years ago and I've never been back and I tell everyone who will listen that their customer service is, well, lacking. Now I see that they are struggling financially and I'm pretty sure my boycot is the cause . . . that's my story and I'm sticking to it.
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Old 04-09-2012, 07:38 PM
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I guess its a case of cash is king. Doesn't make it fair but I'm guessing that they are doing this to make sure the gun is sold. With that being said, I got a gun from them and couldn't be happier. I did use my C.C since I hate to wait for anything and wanted the gun NOW instead of waiting for my E-Check to clear.
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Old 04-09-2012, 08:56 PM
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Quote:
Originally Posted by 35Rem View Post
A debit card is the same as a credit card to them. They clearly list what payment types receive a discount.

Some people get upset because they don't understand online/phone purchases. Buds is in business to sell stuff, not hold it. Inventory is not in their hands, most of the time. They forward the order to THEIR distributor, who sends to your FFL. There is process time with this type of purchase.

Are they the "best"? Maybe not, but they sure do sell a LOT of guns.
This is a "used gun" it is in their hands. By me (and they having all my info) putting in my shopping cart, and clicking the buy, that is a transaction/sale, Don't advertise a pay cash or money order if you are not going to honor it by selling the same (and only) item to someone else who pays by Buds Credit Card, Credit Card or E check. While they wait a few days to receive your MO or check.
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Old 04-09-2012, 08:57 PM
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Originally Posted by StatesRightist View Post
They have an internet department and the in store people are instructed NOT to get involved in internet/phone sales, I tried. They may be great in person, but most of do not live in KY and don't get the benefit of in store personnel.
That's a shame. I will have to bring that up later this week when I go kill paper.
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Old 04-09-2012, 09:03 PM
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I've purchased several new guns from Bud's and the delivery was o.k. But, when I purchased a used Smith & Wesson, it seemed like it took forever to get it shipped. I couldn't understand why somebody didn't just stick it in a box and ship it. I guess it isn't that simple?
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Old 04-09-2012, 09:16 PM
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Paypal is NOT anti-gun, this is just one of the internet myths that you run across constantly, just because some people failed to read the terms of use that specify what you can NOT buy with Paypal, and firearms and ammunition are two of the MANY things that will get you in trouble if you use it to purchase them. Paypal is based in California, and decided to limit their liability by limiting the usages that their service can be used for, to keep from being involved in any lawsuits that might arise from illegal use of firearms or ammunition purchased using their services. In the uber- litigious world of California, this just makes good business sense. Closing people's accounts because they violated the terms of use... well, what can I say other than READ THE TERMS OF SALE...or do like I did, get their business debit card. I use it quite frequently to purchase both firearms and ammo, since it's carried by a bank and not by Paypal itself. Everyone knows you should always read the fine print, right???

The co-founder of Paypal donated $1.7 MILLION dollars to Ron Pauls PAC fund earlier this year, doesn't sound much like an anti-gunner to me...
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Old 04-09-2012, 09:39 PM
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LGS here sold all the used AR 15's they had and so they raised the price by 100.00 on all the new AR 15's they have in stock. They are simply taking advantage of the situation.
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  #32  
Old 04-09-2012, 09:54 PM
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Well im Lucky in a way that I can just go to the showroom. However anymore you cant swing a dead cat around with out hitting someone. Then if you ask for lets say out the door price they just look at you like your retarded. And forget about a saturday. Local shops have been getting my business.
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  #33  
Old 04-09-2012, 09:58 PM
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I have to admit, I'm a Bud's "butt boy" and they always have decent prices.

I always pay with the E-Check option that takes the funds directly from my checking account and I get the 3% discount. If you don't have a checking account and can't cover the price, then it's a different story.

I live very rural and I am far away from big gun shops so dealing with Bud's is extremely easy for me.

I've purchased my last 5 firearms from them and have never had a problem except for shipping times. Once you sign up and give them your FFL info, it's a breeze.

However, I will say if you expect them to ship FAST and in my experience, that's a myth!!!

I always see where folks say Bud's shipped the next day or they received their guns in 3 days, I always balk at that. If that's true, good for them as it's never happened in my experience. It always takes at least a week before they ship.

However, they are reliable and always honor their prices when you lock it in and pay, they will keep you abreast of your order. I will continue to deal with them.
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Old 04-09-2012, 10:06 PM
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Quote:
Originally Posted by rebs081 View Post
LGS here sold all the used AR 15's they had and so they raised the price by 100.00 on all the new AR 15's they have in stock. They are simply taking advantage of the situation.
It is supply and demand, Capitalism, The American Way, etc.

Do you think maybe they might have to pay $100 more for ARs to restock?

You think they should continue selling at the lower price just out of the goodness of their heart?

If you had been real smart, you would have bought your AR six months ago. If I had been real smart, I would have bought 50 SKS carbines back in the middle 80s when my local guy was selling them for $59.95.
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  #35  
Old 04-09-2012, 10:13 PM
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Originally Posted by straightshooter1 View Post
As Steve said, Robertson's Trading Post is great. They have been in business for many years, they ship fast and I don't recall any complaints on the various forums I frequent.

I thought they (Henry, IIRC) used to be a member here, several years ago, but maybe he was just on one of the cast bullet forums I like. Anyway, he was very knowledgeable about most things and Smiths in particular, especially, older (60s and earlier) S&W revolvers.

I'd go to them before the other business mentioned here.

Bob
Just bought a gun from Robertson's and didn't have the greatest experience. I picked up a used revolver on Guns America and called the next day to settle up. I asked to purchase some grips to go with the gun, and was told no problem, they would be shipped in the same box. I went to pick up my gun from my FFL only to discover they shipped the wrong gun, and no grips were included. I contacted Robertson's the next morning and they eventually made things right. They covered the shipping costs back and they never charged my card for the grips, so I didn't make an issue about that. Plus I found the grips on another site for a cheaper price. One week after the first gun was shipped, I picked up the next one from my FFL.

Never shopped online at Bud's but have been to their retail store a couple of times. It is usually PACKED, and often hard to get up to the counter to see the guns. The sales staff has always been friendly though. I guess they are getting so big the online customer service is lacking.
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  #36  
Old 04-09-2012, 10:30 PM
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Saw a video of some guy going tropo over Bud's sending him the wrong M629. Ummm.... the language isn't really suitable for S&W Forums. It would be funny if you didn't remember that this jackwagon owns firearms...
I think I know the one you mean. The guy is freaking out because they sent him a 629 instead of (?) an N frame. He's throwing the gun around like a two year old throwing a tantrum.

As far as Bud's goes, I purchased a couple of guns from them and have been happy. On the other hand, I'm kind of put off by the VIP thing -- pay an extra $25 bucks to have first crack at a gun. I think instead they should give priority to people who have purchased in the past -- you know, a customer loyalty thing. I also understand they sent out some kind of propaganda trying to fuel the whole panic buy/shortage deal. Not sure I'll use them again.
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  #37  
Old 04-10-2012, 06:33 AM
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The last year or so their ideas of marketing and sales seems to have changed (online sales). Maybe a family member has graduated from college and wants to show the family "How to really sell in today's marketplace."
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  #38  
Old 04-10-2012, 07:11 AM
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Quote:
Originally Posted by redlevel View Post
It is supply and demand, Capitalism, The American Way, etc.

Do you think maybe they might have to pay $100 more for ARs to restock?

You think they should continue selling at the lower price just out of the goodness of their heart?

If you had been real smart, you would have bought your AR six months ago. If I had been real smart, I would have bought 50 SKS carbines back in the middle 80s when my local guy was selling them for $59.95.
No I am talking about the guns they already had in stock, its only common sense that if they get an increase in their cost on restocking it get passed along. A friend of mine works there told me about the price increases on the guns that they already had in stock.
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  #39  
Old 04-10-2012, 08:12 AM
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Quote:
Originally Posted by rebs081 View Post
No I am talking about the guns they already had in stock, its only common sense that if they get an increase in their cost on restocking it get passed along. A friend of mine works there told me about the price increases on the guns that they already had in stock.
I'm talking about the guns already in stock, too.
Once again, supply and demand . . . . the guns will bring $XXX plus $100. Why should you expect them to sell them to you for $100 less than someone else is willing to pay? Suppose someone dumped a million AR 15s on the market, creating an increased supply? The store would either have to sell items already in stock at a loss, or at cost, or just sit on them. I bet you would not be willing to pay $100 more for their suddenly hard-stock items out of the goodness of your heart, would you? You would buy where you could buy cheapest. If they can get $100 more, then more power to them. Again, it is Capitalism.

I don't understand why people can't understand basic concepts of free-market enterprise.
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  #40  
Old 04-10-2012, 09:33 AM
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Received another reply from these geniuses.

Well guys it was a USED gun

"We are sorry you feel this way if a gun is out of stock you can add it to wishlist to notify you if and when it comes back in stock."

Buds Team,


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  #41  
Old 04-10-2012, 10:09 AM
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Originally Posted by rebs081 View Post
LGS here sold all the used AR 15's they had and so they raised the price by 100.00 on all the new AR 15's they have in stock. They are simply taking advantage of the situation.

Just before the '94 gun ban went into effect,one LGS had AKs for $350. The day the ban went into effect,the same guns were $850! Supply and demand at work.
f.t.
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  #42  
Old 04-10-2012, 10:30 AM
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Quote:
Originally Posted by 35Rem View Post
A debit card is the same as a credit card to them. They clearly list what payment types receive a discount.

Some people get upset because they don't understand online/phone purchases. Buds is in business to sell stuff, not hold it. Inventory is not in their hands, most of the time. They forward the order to THEIR distributor, who sends to your FFL. There is process time with this type of purchase.

Are they the "best"? Maybe not, but they sure do sell a LOT of guns.
I did my deal with them on the phone for a new gun. They did not explain that I was losing my discount for using my credit card untill after the process was done. I don't think using a debit card costs them anything because as I understand it, I am the one paying a fee to the bank.
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  #43  
Old 04-10-2012, 10:42 AM
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If you pay by card then they have to pay extra for the processing fee involved with the card. Credit or debit, they have to pay a fee for that processing. Banks don't do squat for free these days.
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  #44  
Old 04-10-2012, 11:04 AM
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Originally Posted by Mr Pokeyman View Post
I did my deal with them on the phone for a new gun. They did not explain that I was losing my discount for using my credit card untill after the process was done. I don't think using a debit card costs them anything because as I understand it, I am the one paying a fee to the bank.
Unless you are in a merchant's store to swipe your debit card and enter your pin number, the merchant has to process the card as a normal credit card and pay the associated fees.
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  #45  
Old 04-10-2012, 11:22 AM
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Originally Posted by Rule3 View Post
Received another reply from these geniuses.

Well guys it was a USED gun

"We are sorry you feel this way if a gun is out of stock you can add it to wishlist to notify you if and when it comes back in stock."

Buds Team,

I guess I don't get it. If you choose to pay by check and understand it has to clear before they actually have the bux, why would they, as business people, wait around for a 'maybe the check will come' when another buyer is ready to transfer cash right now? You know you're honest but they have no way of knowing whether or not you'll do what you say you'll do. Not everyone would be as honest as you are and there's no reason they should be obligated to risk financial exposure as a general practice to find out. Excellent way to lose money.

It's the same buying and selling on the forum. It's not a sale until you have the money. The only difference is how long the seller is willing to wait for the buyer to make good.

What am I missing?
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  #46  
Old 04-10-2012, 11:29 AM
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So you are selling something on the forum, I say I'll take it. MO is on it's way.

Your friend comes over 2 days later says hey, I like that, here is the cash. You send me a PM, too bad, so sad I sold it to someone else.

I have purchased from them before and this was not their policy

If I recall, they had a credit card as a "insurance policy"
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  #47  
Old 04-10-2012, 11:36 AM
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So you are selling something on the forum, I say I'll take it. MO is on it's way.

Your friend comes over 2 days later says hey, I like that, here is the cash. You send me a PM, too bad, so sad I sold it to someone else.

I have purchased from them before and this was not their policy

If I recall, they had a credit card as a "insurance policy"

I'm with you on that part. If you hit the buy button and selected your method of payment then they should have just labeled it as sold.
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Old 04-10-2012, 02:15 PM
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I bought a gun a year or two ago from them and was happy with the product, price, and the service. The problem I had was at the same time someone hacked their system and got a lot of peoples cc #'s, including mine, and I had some fraudulent charges show up on my card. Luckily my cc company didn't charge me for any of the fraudulent charges, but I was really not impressed with how Bud's handled it. They didn't do anything on communicating this to their customers other than a post on their forums, and as far as I know did nothing for anybody who was victimized. I may be totally wrong on being put off by it, but I am.
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Old 04-10-2012, 02:47 PM
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I use a very tiny LGS that is owned by the son of the original owner. It's really very small. Maybe 200 sq ft. When I go in, there is almost always someone there just hanging out talking. I sometimes spend half hour to an hour there just talking about guns, the state of gun control or the local weather. I have purchased a couple of new guns from their limited inventory (you can only fit so much in a building that small). They usually don't have what I want. So I ask them to see what it will cost and when I can get it. So far the longest I have had to wait is 4 days. Usually 1 or 2. I bought a SW 500 from them around the 1st of Jan for $100 less than I could find anywhere! It was delivered the next day! Their prices are very competitive with Buds, Cheaper T. D. By the time you do shipping and FFl fees they are usually cheaper. Occasionally they are $5-$10 higher. I buy from them anyways. I like the idea of a local company that knows my name, what kind of guns I like and who my wife is and the name of my dogs. I have purchased a used Model 10 from Bud's but I don't plan to buy anything else. I don't like the cash only price vs CC when they won't hold that specific gun until they get your $. So I will stick to Gun shows, buying from forum members and using my LGS for new guns and FFL transfers. I would rather pay an extra 1-2-% for a gun for great customer service. And so far I have made out better anyway.
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  #50  
Old 04-10-2012, 04:40 PM
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I am pretty much the same. Been going to the same LGS for ever. I very rarely buy any were else. In this case it was a very hard to find or come by item down here.

Oh well, I will survive and look at all the money I saved.
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