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  #1  
Old 01-09-2014, 04:17 PM
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gunblade gunblade is offline
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Default I wish Smith & wesson would change

...the music on their customer support center hold line. I've been trying to find out the status of a four month old parts order and that same tune is getting old. I'm starting to think it might another four months to get someone to pick up the phone.

Last edited by gunblade; 01-09-2014 at 04:22 PM.
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Old 01-09-2014, 05:00 PM
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Really? I find "Janie got a gun" perfect for their hold line.
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Old 01-09-2014, 06:38 PM
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I'm hearing some big band instrumental number. Arrowsmith would be better.
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Old 01-09-2014, 06:42 PM
Texas Star Texas Star is offline
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I'd prefer J.S. Bach or maybe Abba, among others. I hate the assumption that all gun enthusiasts like counttry music, and loud rock isn't suitable for the application.
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Old 01-09-2014, 06:45 PM
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Quote:
Originally Posted by Texas Star View Post
I'd prefer J.S. Bach or maybe Abba, among others. I hate the assumption that all gun enthusiasts like counttry music, and loud rock isn't suitable for the application.
don't know man ... megadeths sweating bullets kinda fits
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Old 01-09-2014, 06:46 PM
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Default Music on hold

Music on hold is designed to be as obnoxious as possible in order to discourage people calling from holding longer than customer service can ignore.


It could be worse. S&W could route their calls to customer support in Pakistan.

Last edited by rwsmith; 01-10-2014 at 06:01 AM.
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Old 01-09-2014, 07:10 PM
Hillbilly77 Hillbilly77 is offline
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As if the same sound loop wasn't bad enough, it's crackly and staticky sounding too.

Oh well, at least I've got my order coming.
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Old 01-09-2014, 07:14 PM
The Last Standing Knight The Last Standing Knight is offline
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Try reporting in and the dispatch "hold" music is the same stuff they play for a viewing in a funeral home. Such a nice way to start a day!
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