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10-11-2017, 09:54 AM
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US Veteran
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Rant - Midway Shipping
I live about 90 miles east of Midway USA. I placed an order on 10/6 and it's taking 8 days to get here - maybe because it was sent to Kansas City first (really). I could have walked there and back quicker. I can get an order from almost any vendor - anyplace in the country faster than that.
They are using some weird method with UPS and USPS. The order was reloading hardware, no powder, loaded ammo, primers, etc. Just steel.
Before I retired in drove by Midway 2-3 times a month and would pick my orders up. I may start that again.
Or start getting my supplies from Amazon.
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10-11-2017, 09:59 AM
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I dislike the UPS/USPS Sure Post - I generally pay another couple dollars and get UPS or Fed Ex ground.
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10-11-2017, 10:14 AM
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US Veteran
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I think I'll start.
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10-11-2017, 10:15 AM
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Timing is everything when dealing with "business days". You placed your order on a Friday before a three-day holiday weekend, so Midway probably didn't start processing it until the following Tuesday. Add 4 "business" day "Economy" shipping once the shipper gets their hands on it, and you've got Monday 10/16.
If your "lucky", you'll see it Friday the 13th.
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10-11-2017, 10:39 AM
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Try what I do. I had the same problem, so I always order a bag of shotgun wads, (in addition to whatever I'm ordering), which makes the package larger and eligible for UPS all the way shipping, and I usually get them in just 2 days. The wads are very light and doesn't do much to the shipping cost.
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H Richard
SWCA1967 SWHF244
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10-11-2017, 10:50 AM
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Here's what I do when I order things. I go about my life until it shows up That's it! The mail still has to travel the designated routes the driver picking up your order isn't going to be making the delivery. He's not going to drive straight to your house because it's 90min away. It all gets collected at a sorting facility then routed by zip codes regardless of where you live.
Amazon has free 3 week delivery if you don't have prime. I order sometimes and all I do is go about my life like every other day. When it comes it comes!
Sent from my XT1650 using Tapatalk
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ChattanoogaPhil, ContinentalOp, Erich, GUNMIKE, hittman77, JayFramer, JH1951, keith44spl, ladder13, LVSteve, Roundtuit, Rule3, Rustyt1953, Triggernosis, URIT, V1 Rotate, Watchdog, Whitwabit |
10-11-2017, 11:16 AM
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I had ordered a set of Lee 300aac Blackout Dies from Midway and it only took a week before I got them,Following them with the tracking number was interesting as they seem to have traveled more than needed but that is on ups not Midway.
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10-11-2017, 11:26 AM
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We stopped using economy service as it goes to the pickup zipcode office, then to regional sorting, then to central sorting, then airport, then destination central soting, then destination regional sorting, then to your post office, and finally to your home.
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10-11-2017, 11:28 AM
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Lately it seems any order I make that is gun/ shooting related takes way longer than it used to. But a lot of them are the seller not shipping right away. May not in stock? But they should let customer know in that case.
Placed an order with Primary Arms for a customer on 10/3, still not shipped.
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10-11-2017, 11:29 AM
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I believe that sometimes UPS screws Midway on their shipping times, tried to complain to UPS and got someone who barely spoke english.
Last edited by s&wchad; 10-19-2017 at 08:56 AM.
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10-11-2017, 11:34 AM
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Midway, Cabelas, Academy, Graf's, Brownell's have always had my order to me within a few days (for in-stock stuff obviously), and usually a day earlier - even the UPS-USPS marriage. Amazon is even better.
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10-11-2017, 11:47 AM
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They sent my last order thru UPS and then handed off to USPS. Trouble is the last stop in the UPS process it sat 6 days at at their facility 30 miles from my house. When USPS got it they needed 2 days to take it the last 3/4 of a mile. Last time I've ordered from smiling Larry. I blocked all his e-mails and mute him when on TV. Nitro Express shipping.
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10-11-2017, 12:01 PM
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US Veteran Absent Comrade
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They're a bit slow because it takes time to crush plastic parts & boxes & throw it in a box with loose rounds & bullets and a few pieces of wadded up paper.
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10-11-2017, 12:02 PM
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Bought a few things from Midway,no complaints.
Bought a lot off ebay,a lot of returns but mostly everything gets here quickly
Amazon has been delivering a lot of my stuff on Sundays.
Ordered a folding golf umbrella last Saturday and it arrived the next day,Sunday.
Amazon member since 1999.
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NEVER GIVE UP YOUR GUN
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10-11-2017, 12:35 PM
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Quote:
Originally Posted by Jeff423
Before I retired in drove by Midway 2-3 times a month and would pick my orders up. I may start that again.
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Sooo, let's consider the economics of driving there. Do you own own a truck or a car? Let's say you are a a truck owner and it gets 20 mpg on a clean highway run. Looking at the map, I see the outer areas of St Louis must be negotiated. That makes your 20 mpg more like 18. Is it worth 10 gallon of gas at $2.50/gallon plus 180 miles of wear and tear on your vehicle plus about four hours of your life just to get your stuff a bit quicker? You are looking at $50-75 a month in gas alone based on your trip frequency. Is it worth it to you?
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Release the Kraken
Last edited by LVSteve; 10-11-2017 at 08:35 PM.
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10-11-2017, 12:35 PM
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I have always had great luck using Midway to purchase items and getting them here on a timely manner . I will continue to shop midway . Those complaints will not affect my decision . I've been a customer for a good many years and will remain so .
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10-11-2017, 12:47 PM
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Quote:
Originally Posted by Jeff423
I live about 90 miles east of Midway USA. I placed an order on 10/6 and it's taking 8 days to get here - maybe because it was sent to Kansas City first (really). I could have walked there and back quicker. I can get an order from almost any vendor - anyplace in the country faster than that.
They are using some weird method with UPS and USPS. The order was reloading hardware, no powder, loaded ammo, primers, etc. Just steel.
Before I retired in drove by Midway 2-3 times a month and would pick my orders up. I may start that again.
Or start getting my supplies from Amazon.
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While I sympathize with your shipping problem, I wish I was only 90 miles away from Midway. Then again, maybe I'm better off financially because I don't.
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So many S&W's, so few funds!!
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10-11-2017, 12:47 PM
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Quote:
Originally Posted by Arik
I go about my life until it shows up!
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^^^^^^^^^^
Bumper-sticker.
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Music/Sports/Beer fan
Last edited by Rustyt1953; 10-11-2017 at 01:21 PM.
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10-11-2017, 12:56 PM
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Quote:
Originally Posted by Fishslayer
They're a bit slow because it takes time to crush plastic parts & boxes & throw it in a box with loose rounds & bullets and a few pieces of wadded up paper.
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I'm generally pretty happy with Midway USA, but I had to LOL when I read this by Fishslayer. I think we've all been there, if we do enough orders.
Honestly, I am pretty delighted with the state of mail-order delivery these days - especially since I live kind of away from just about everything. I try to follow Arik's advice for the most part, and - for the most part - it works out. I do sympathize with the OP, though: it must be particularly frustrating that they're so close.
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10-11-2017, 01:07 PM
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Banned
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Quote:
Originally Posted by Arik
Here's what I do when I order things. I go about my life until it shows up. That's it!
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10-11-2017, 01:10 PM
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I placed an order with Midway the evening of 10/4/17 and chose free UPS Mail Innovations shipping, with an estimated delivery date of today, 10/11/17. I felt that was acceptable. The order shipped 10/5 and was delivered to my home by the USPS yesterday, 10/10/17. There were other shipping methods available, but I chose not to pay addition for them.
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10-11-2017, 01:14 PM
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We have been lucky....
Our deliveries with any service have arrived at their destinations or received by us in good time.
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"He was kinda funny lookin'"
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10-11-2017, 01:14 PM
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US Veteran Absent Comrade
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Quote:
Originally Posted by Erich
I'm generally pretty happy with Midway USA, but I had to LOL when I read this by Fishslayer. I think we've all been there, if we do enough orders.
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Midway is consistent enough with their shoddy packaging that they're a punchline on a couple other forums I frequent. To their credit they usually make things good if there's a serious problem.
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10-11-2017, 01:20 PM
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Absent Comrade
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I live 90 miles from Atlanta, and I wouldn't drive there again unless it was a life or death situation. Gotta be the worst traffic in the US. I will gladly wait a couple of days extra rather than go through that. My experience with Midway is pretty good, I admire a man that has worked hard and is enjoying the benefits of success.
Have a blessed day,
Leon
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10-11-2017, 01:33 PM
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I wrote this thread a long time ago, 5/23/2012
The Ultimate Lounge Catch All Thread
One of the sections reads:
"USPS, UPS and FED EX are all incompetent delivery services. The only way to deliver something is get in your car or on your horse and do it yourself."
Also, back then Midway was bashed daily for their shipping Prices.
Seems nothing has changed in 5 years,
Drive over and pick it up .
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10-11-2017, 02:35 PM
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Never ordered anything from Midway where they didn't give me the option of selecting a variety of shipping methods. I often select UPS/USPS shipping method because it's the cheapest.
My experience has generally been that the UPS/USPS shipping method works perfect until UPS hands it off to USPS. At that point it often falls into a black hole with no movement for any number of days or sometimes the tracking blows up with arrived-departed in and out of the same place for days. Once I watched my package go from Chattanooga to Nashville and back Chattanooga. It continued this loop every day for over a week until I gave em a ring. They blamed it on a zip code. If I hadn't called I wonder if it would still be looping two years later?
It can be entertaining to gripe and poke fun at USPS' dreadful package system (mail system is outstanding), but I'm the guy who clicks the shipping method button... so really don't have any room to gripe.
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10-11-2017, 02:44 PM
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I checked the mileage etc and their shipping charges were $10.00 less than my gas cost would have been. So I shouldn't complain about that (but I will).
A couple of weeks ago I ordered some .22 ammo from them along with some other stuff and I got it in 2 days but a number of .22 rounds were loose in the box when it arrived.
Ultimately it was my choice of shipping method - not theirs.
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10-11-2017, 03:38 PM
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Nothing Midway has that I need today, tomorrow or next week.
CVS.....maybe
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10-11-2017, 03:50 PM
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I always buy from my local gun shop never had an issue with an order never over 3 days to get item and free shipping
And the money stays in our local area
Last edited by lonestar outlaw; 10-11-2017 at 03:55 PM.
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10-11-2017, 06:09 PM
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US Veteran Absent Comrade
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Quote:
Originally Posted by Jeff423
Or start getting my supplies from Amazon.
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Well, not necessarily...
I ordered a bottle of Zyrtec from Amazon. I am a Prime member, but the two day Prime shipping wasn't available to my PO Box. I contacted customer service, and they said they didn't ship to post office boxes or use USPS for Prime two day delivery. So, I asked specifically if they were going to use UPS, and they said yes. So I give them my street address. (The reason I wanted to be sure is that we have our mail forwarded from our current street address to a PO Box, as we are getting ready to move.) So I placed the order.
On the promised delivery day, I got an e-mail saying that the package was delayed because the customer had requested alternate delivery and the final delivery method was (drum roll, please) USPS! I called Amazon, and complained, and they said that they had just recently entered into a contract with the post office to be their final delivery agent when possible. The apologized for misinforming me, and gave me a $10 credit.
Enter the post office, and their comedy of errors...now, on the delivery day, the package was actually at the post office where we live. The system marked it for forwarding to my PO box, which should have taken place within the post office, you would think, right? Wrong. The post office sent the package to Midland (which is about 90 miles away from where I live) to have a forwarding label applied to the package. Now, I am not exaggerating one bit...the package bounced around for the next TEN days, between Midland, Dallas, Denver CO, and back and forth several times to each location. I am not kidding one bit...it took 10 days for the package to finally be delivered to my PO Box!
I talked repeatedly to the local PO supervisor, and he apologized, but said that sometimes the system failed. Ya think? I guess my frustration with the post office is evident, and this is by no means an isolated incident. We have had repeated failures for them to deliver our mail per the forwarding order, or to deliver it to someone else, or to deliver it to our current street address despite the forwarding order. I expressed concern about that, because once we move, we won't be checking the mail box at our street address...and the supervisor said that once we move, the carrier would know that and not deliver mail there any more. I asked him if that's the case, why can't he stop delivering it now, since he won't know if we've moved or not, since I already have a forwarding order in place. He couldn't answer that question.
It's a government operation, boys...
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10-11-2017, 07:42 PM
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I've learned a couple of things from Midway, and Amazon: 1) don't try to mess with their shipping - accept whatever pops up and let it roll...it'll get there on time. If you try to "expedite" it, it's liable to travel to Cambodia before it gets to you.
2) They are both FAST! I once ordered some moly paste for my motorcycle. I had some smeared on my shirt within a half hour of submitting the order.
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10-11-2017, 07:47 PM
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Quote:
Originally Posted by GKC
Well, not necessarily...
I ordered a bottle of Zyrtec from Amazon. I am a Prime member, but the two day Prime shipping wasn't available to my PO Box. I contacted customer service, and they said they didn't ship to post office boxes or use USPS for Prime two day delivery. So, I asked specifically if they were going to use UPS, and they said yes. So I give them my street address. (The reason I wanted to be sure is that we have our mail forwarded from our current street address to a PO Box, as we are getting ready to move.) So I placed the order.
On the promised delivery day, I got an e-mail saying that the package was delayed because the customer had requested alternate delivery and the final delivery method was (drum roll, please) USPS! I called Amazon, and complained, and they said that they had just recently entered into a contract with the post office to be their final delivery agent when possible. The apologized for misinforming me, and gave me a $10 credit.
Enter the post office, and their comedy of errors...now, on the delivery day, the package was actually at the post office where we live. The system marked it for forwarding to my PO box, which should have taken place within the post office, you would think, right? Wrong. The post office sent the package to Midland (which is about 90 miles away from where I live) to have a forwarding label applied to the package. Now, I am not exaggerating one bit...the package bounced around for the next TEN days, between Midland, Dallas, Denver CO, and back and forth several times to each location. I am not kidding one bit...it took 10 days for the package to finally be delivered to my PO Box!
I talked repeatedly to the local PO supervisor, and he apologized, but said that sometimes the system failed. Ya think? I guess my frustration with the post office is evident, and this is by no means an isolated incident. We have had repeated failures for them to deliver our mail per the forwarding order, or to deliver it to someone else, or to deliver it to our current street address despite the forwarding order. I expressed concern about that, because once we move, we won't be checking the mail box at our street address...and the supervisor said that once we move, the carrier would know that and not deliver mail there any more. I asked him if that's the case, why can't he stop delivering it now, since he won't know if we've moved or not, since I already have a forwarding order in place. He couldn't answer that question.
It's a government operation, boys...
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Now I'm not trying to make light of your situation or anything BUUUT......10 days!!! I know it was at your PO and got sent to 90 miles away and then to a different state.... several times. However, can you do me a favor? Can you drive a letter to me from your address to Philadelphia PA? I'll even meet you in Philadelphia which is anywhere between 10 - 50 miles from me. I'll pay you....$0.42 cents. If you bring a box I'll pay you $15. Would you do that?
It's a government operation, boys!!!!
Sent from my XT1650 using Tapatalk
Last edited by Arik; 10-11-2017 at 07:48 PM.
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10-11-2017, 09:18 PM
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I'm still waiting on delivery for my world's smallest violin...
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10-11-2017, 09:53 PM
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US Veteran Absent Comrade
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Quote:
Originally Posted by Arik
Can you drive a letter to me from your address to Philadelphia PA? I'll even meet you in Philadelphia which is anywhere between 10 - 50 miles from me. I'll pay you....$0.42 cents. If you bring a box I'll pay you $15. Would you do that?
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No, I won't...obviously it would cost me far more to do that as an individual, than it costs the post office due to economies of scale. Nor am I complaining about the cost...actually, when you consider the service provided (WHEN IT WORKS) it really is a bargain.
What I am complaining about is the insanity of the system...who in their right mind designs a system wherein a letter or a package is sent 90 miles away ROUTINELY just to have a forwarding label put on it, and then sent 90 miles back to the same office it came from. That's when the system works...in my case, it went many times 90 miles, and many days being handled (or mishandled) in the process. Why couldn't they just apply a little logic, and put the forwarding stamp on it right there in the local post office, and walk across the room and stick it in my PO Box, which is also in the (SAME) local post office?
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10-11-2017, 11:09 PM
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well I have bought 3 on line new scopes this summer from midway, got there free shipping and they were great as far as I am concerned, I ordered the last one from my smart phone one evening at about 7 pm, my phone ding with an email stating it had shipped before 8:30 it was here the following day
but then I do live in south central ky, everything UPS comes to Louisville
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10-12-2017, 08:20 AM
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Sound like a bunch of old cranky Women.
Has anyone actually looked at the efficiency rate of the USPS??
Look it up compared to UPS Fed Ex
They deliver BILLIONS of pieces of mail(packages) They pretty much go to every single address in the USA 6 days a week. The rates are reasonable . If you do not care for the service than pay for Fed EX next day or overnight.
So everyday folks receive their mail but the one or two packages that get mis routed (but eventually get there) are some big deal and need to be whined about.
Get over it.
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Still Running Against the Wind
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10-12-2017, 10:51 AM
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I'm out on the rural route.........U.S. mail runs by here most days.
I receive my Midway orders in less than 5 business days most times.
Sometimes those deliveries lay on my bench unopened for longer than the delivery time.
.
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10-12-2017, 10:56 AM
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Quote:
Originally Posted by Rule3
Has anyone actually looked at the efficiency rate of the USPS??
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I've looked at this.
The word 'efficiency' didn't come to mind.
http://www.gao.gov/assets/680/674728.pdf
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10-12-2017, 11:07 AM
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I pretty much agree with Rule3 - it's my humble opinion that the US Mail is far superior these days than they were when I was a kid. I attribute the improvement to competition (FedEx and UPS), as well as a culture change in the agency. Like Phil, I do wonder about whether they'll be able to continue in this vein . . . but then I also wonder whether I'll ever collect Social Security.
I certainly understand my opinion is not the only one on this matter.
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10-12-2017, 12:44 PM
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Quote:
Originally Posted by ChattanoogaPhil
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Efficient in as far as getting your mail or packages. If you want to discuss financial, then look at the entire US Federal Government.
They can only do what they can with the funds allowed
Perhaps take Billions from FEMA which does nothing and spends so much money doing it.
Perhaps get rid of all the JUNK mail that the USPS has to deal with. Does UPS and FedEx deliver that trash 6 days a week.
So do carry on and keep posting about the one package that got sidetracked and forget all the stuff that is actually delivered on time.
Kinda like saying Midway sucks, because a package was damaged or lost, nothing about the sheer volume of inventory and shipping that goes right 99.9% of the time. How many forum members have actually been inside a huge "enterprise" and really seen what it takes to operate??
Of course everyone in any other job or industry is always 100% perfect. Having worked for State Government we could only do what we could with the limited budget we had, But there again all we did was take breaks and lean on a pen or keyboard.
United States Postal Service - Wikipedia
Stamps.com BlogStudy Shows USPS Beats UPS, FedEx on Delivery Times and Cost - Stamps.com Blog
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Still Running Against the Wind
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10-12-2017, 01:16 PM
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USPS financials simply aren't sustainable. Congress needs to allow rate increases that reflect actual costs instead of the current illusionary rates. Or... Congress will eventually have to make USPS pension obligations a line item in the budget at the tax payers expense.
Of course we all know that USPS has suffered tremendous volume loss due to digital mail alternatives. But there is another shoe fixin' to drop. USPS package business is heavily reliant on their biggest customers-- Amazon, FedEx and UPS tendering about 2b packages per year. USPS warned earlier this year that growth in their package operation could be in jeopardy as these customers become less reliant on USPS. As e-commerce continues to grow, FedEx and UPS package densities are reaching levels where it's becoming cost effective to handle delivery themselves instead of handing off to USPS. Amazon is marching forward to build their own shipping system.
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10-12-2017, 01:52 PM
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OK, lets look at it this way. The original post was a rant about Midway Shipping (there have been many similar ones)
A product was ordered on a Friday and essentially took one week (8 days) to be delivered. Regardless of how close the buyer is to the company, is that such a terrible thing??
Not like it is life or death and need some Medication or something.
As with anything is is easy to rant and complain but where are the solutions? The USPS has a lot of ideas but they are hampered by legislation, Typical of a Govt Bureaucracy.
So what happens with a rate increase?? OMG!! then everyone will be complaining about that!
Maybe if the Federal Govt could balance a budget and eliminate the trillions in waste then things would be ideal but we all know that isn't likely to happen!
On a side note:
No worries though, if you like your Health Plan you can keep it, if you like your Doctors you can keep them how has that worked out?
"May the odds be forever in you favor"
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Still Running Against the Wind
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10-12-2017, 02:48 PM
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Quote:
Originally Posted by Rule3
As with anything is is easy to rant and complain but where are the solutions?
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My solution would be consistent with my general take on everything else. Get government out of it. End USPS government protected monopoly and tax exempt status.
I know some shudder to think of it, believing that letter delivery is just too important to leave in the hands of the free market. But somehow the free market manages to handle lots of high volume important things, including gasoline and food for 300 million Americans every day.
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10-13-2017, 07:05 AM
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Have used Midway for a long time. Got spoilt by their fast shipping and occasional complaint resolution. Like the op said, the change to combined ups to usps has significantly increased the shipping time, and usps tracking outright sucks.
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10-13-2017, 06:48 PM
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I just placed an order with Midway USA and found they clearly spelled out shipping options and delivery time frames. The price on the knife I ordered is exceptional and I can live with the estimated delivery dates for the hybrid shipping option. I still remember placing pre-Internet orders from their monthly flyer via 800 number or Fax. There was no tracking via the internet in those days. The afternoon, I got a very good deal on something I wanted and have nothing to rant at this time.
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10-18-2017, 01:48 PM
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Just a follow-up on the Midway order I placed the afternoon of Friday the 13th October using free UPS Mail Innovations hybrid delivery. It was delivered today Wednesday October 18th, at lunchtime.
If the low cost delivery does not work for you, you should factor that into your purchase decision.
I need to quit buying knives, but it was such a good deal.
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10-18-2017, 08:31 PM
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US Veteran Absent Comrade
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Quote:
Originally Posted by Rule3
Perhaps get rid of all the JUNK mail that the USPS has to deal with.
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The USPS will never go under and they will never stop delivering junk mail for one reason.
It's how the critters get their fliers to us every election cycle.
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10-19-2017, 08:39 AM
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I just made a purchase from another site this week, $7.99 shipping on all firearms... Received gun in less than 20 hours. Texas to Virginia. I don't understand why companies wait to process orders. It only creates more overhead. Process the order asap, get the order of the to-do list.
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10-19-2017, 09:28 AM
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Quote:
Originally Posted by Craver
I just made a purchase from another site this week, $7.99 shipping on all firearms... Received gun in less than 20 hours. Texas to Virginia. I don't understand why companies wait to process orders. It only creates more overhead. Process the order asap, get the order of the to-do list.
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Sounds like you're talking about Grabagun.
I've bought a few firearms and other things. Sometimes ships right away. Other times a week or more. Ordered a rifle stock for my Remington 700 "In Stock". Didn't ship in a few days so I gave em a ring. They said it wasn't actually in their inventory but they list things in stock that suppliers have in warehouses. So.... it is what it is. Grabagun often has the lowest delivered price I can find.
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10-19-2017, 10:46 AM
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I am the OP. I labelled the post a "Rant" because I was annoyed and I also figured that "Rant" implied a certain amount of irrationality.
To set the record straight:
* Midway did not lie.
*I had other faster and more expensive options that I did not choose.
*It was a discretionary purchase for a hobby.
But I'm still amazed at the logistics of sending a package 100 miles the other direction and then putting it in storage for a few days before delivery.
I'm a big fan of the USPS and use them every time I can. I also like UPS but this strange combination/hybrid is terrible.
FWIW: The items would have fit in a small flat rate box. That cost is less than Midway charged me for the economy shipping. But I do realize that Midway has more expenses involved in shipping than just the postage cost.
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