Anyone else having problems or issues with Homestead Parts? I ordered parts for my Winchester 1892 two weeks back, the order went through according to the credit card, they were supposed to send me an email with a tracking number, never got one, never got the part. I have emailed them several times, called and left messages on their voicemail, never a call back, nothing. They have no FB page to speak of. It wasn't a huge amount of money, but still, not happy that I can't get though, most say they are a pretty good place but, I can't even get a simple answer from them.

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Vaya con Dios

Well, after two phonecalls and five emails, I finally got someone today. Apparently they just shipped out the part today after they didn't know where it was and lost it. The woman I spoke to today had to be walked through what I had ordered and when and that it had been two weeks just since I ordered it by credit card (which was billed the day after I ordered it). Not sure exactly if I would ever order from them again since the communication process seems to be almost non-existent and I wonder if I hadn't pestered them that if they still hadn't sent it. I was told I should get an email with a tracking number, not holding out a lot of hope here, I just really hope to get the part soon so I don't have to re-order it from somewhere else.

And so the drama continues, here it is, two days after I posted the above, and checked the tracking number that they provided. Seems all they did was create a shipping label, the Post Office in Tucson is still waiting for the package to actually get there.
Needless to say I won't buy from this outfit again. I have in the past but this is crazy. I have tried contacting them again, but as usual, now I can't get anything from them.

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Vaya con Dios

Well, I hope this ordeal is over, the credit card company cancelled the charge, apparently after I contacted them and explained what was going on, they called Homestead, and whatever the owner said to them prompted the CC company to cancel the charge immediately and not in the seven days that the rep said it would.
Today I get back from going out to find a voicemail message from the company, the first time someone from there has really reached out to me. The owner made some smart remark about my voicemail and then called me a dumb (slang for donkey) and then hung up. To me it says a lot about your company, wouldn't do business with them again, ever.

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Vaya con Dios

I used to buy parts from them for restoration. Never had problems but haven't done any biz with them in a few yrs now since I slowed down.

If that's their new business model, I will take mine elsewhere as little as it is now.
Thanks for the update.

..I've noticed that much of their inventory is Out of Stock of late. Never used to be like that at all.
Too bad,,they used to be a good source.
I won't recommend them anymore as one.