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04-16-2018, 08:38 PM
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SWCA Member
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Join Date: Aug 2002
Location: Tulsa, Oklahoma
Posts: 1,068
Likes: 2,470
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High Five to RCBS
I bought a used Jr2 press at the Wannenmacher show in Tulsa a few days ago. It is a bit rough with a little rust here and there but very functional. The only problem was the handle wouldn’t stay up. I sent an email to their customer service department and received a response the next business day. They sent me some bent washers which corrected the problem. I just want to let folks know how well they treat their customers. Great service on an old 1973 press which is getting used now as a secondary press to my Rock Chucker.
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04-17-2018, 01:23 AM
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Join Date: Dec 2012
Location: N.E. OKLA.
Posts: 6,484
Likes: 5,882
Liked 9,328 Times in 3,495 Posts
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RCBS was very helpful when I called looking for parts for my primer arm too.
My old JR3 does all my sizing & priming duties.
.
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Waiting for the break of day
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04-17-2018, 08:52 AM
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Join Date: Feb 2008
Location: Florida
Posts: 22,079
Likes: 10,794
Liked 15,506 Times in 6,794 Posts
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RCBS is top rate for service.
Pretty soon someone will post how another company is better and RCBS copied them.
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Still Running Against the Wind
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04-17-2018, 09:48 AM
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Member
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Join Date: Nov 2013
Location: SW PA
Posts: 368
Likes: 257
Liked 466 Times in 206 Posts
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I have always found RCBS to to be tops when it comes to QA/QC, hence they do well. You very rarely, if ever, hear any unsatisfactory comments about them.
In LE we call that a "clue".
JPJ
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04-17-2018, 12:46 PM
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Member
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Join Date: Feb 2010
Location: Wyoming
Posts: 6,171
Likes: 6,390
Liked 7,080 Times in 3,002 Posts
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RCBS has great service. I have to get in touch with them myself for some small parts. Those washers are called wave washers. I happened to have some when I got an OLD Jr press.. Put 'em on and all was OK too. Gave the press to a friend to get started reloading..May have been a mistake..he has SO many questions now!! I have a friend who sells much reloading stuff on ebay and he gets lots of Lee products(older Lee Loaders) he needs parts for and he says they have really good service. The folks at Redding seem very helpful too...the very few times I have called them
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04-18-2018, 01:29 AM
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Member
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Join Date: Sep 2016
Location: North Texas
Posts: 804
Likes: 86
Liked 482 Times in 300 Posts
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Quote:
27 Man wrote:
I just want to let folks know how well they treat their customers.
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Noted.
That's why a lot of us look to RCBS first when we need equipment. Yeah, it may cost a little more to begin with, but that small difference pays for a lifetime of first-class support.
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04-18-2018, 10:03 AM
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US Veteran
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Join Date: Oct 2002
Location: Tennessee., USA
Posts: 749
Likes: 2
Liked 384 Times in 170 Posts
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I'm still loading on a Jr., that I bought in 1963. All original parts. Maybe 100,000 rounds.
It is my only single stage, and despite owning a Dillon, for handgun use, the Jr. is still my go to press.
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NRA Instructor
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04-20-2018, 04:06 PM
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Member
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Join Date: May 2016
Location: 30min SE Montreal
Posts: 2,026
Likes: 150
Liked 1,540 Times in 841 Posts
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I bought my Rockchucker in the mid 70s.Am still using it and waiting for something to break to try their service.If only they could build cars like that!
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05-03-2018, 02:55 PM
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Absent Comrade
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Join Date: Mar 2015
Location: Alabama
Posts: 4,091
Likes: 9,379
Liked 12,841 Times in 2,905 Posts
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RCBS helped me out on a couple of items in the last few years. They don't care if you are the original owner or not. Never charged me a dime.
Have a blessed day,
Leon
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05-05-2018, 11:19 PM
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Join Date: Jan 2004
Location: North Huntingdon Pa.
Posts: 4,530
Likes: 7,653
Liked 9,979 Times in 2,954 Posts
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I bought a used Little Dandy powder measure body only for cheap. No hopper, rotors or drop tubes. I called RCBS to order the parts and was told they’d ship them N/C. A fine company!
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