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Old 01-30-2020, 08:49 AM
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Default Dillon parts

Where is the best priced place to buy Dillon parts? I’m trying to put my RL550 back to use after a 30 years hiatus and misplaced some parts.
Some of the factory prices seem high to me. Anywhere?
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Old 01-30-2020, 09:14 AM
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Dillon. Their no bs warranty cover some missing parts, even if you misplaced them. I dropped the set/loch screw that holds the shell plate in place. It’s somewhere in the garage and I’ll find it one of these years. A call to Dillon and it was in the mail, no issue at all. Make your list and call them. Can’t hurt.
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Old 01-30-2020, 09:19 AM
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When in doubt, try e-Bay. Actually, most of the factory prices for Dillon parts are pretty reasonable. BTW, which (and how many) parts are missing from your 550? I have the remnants of a 550 after an upgrade to a 650, but when I counted up the cost for all The missing parts that had been transferred, it wasn’t economical to rebuild... a good used 550 would have been cheaper.

MAJOR CORRECTION: I inherited this press and the accompanying mess when Dad passed away... he started with a 450 And upgraded to a 550, but since the main difference between the 450 after full upgrades and the 550 is the frame with changeable heads, the old 450 frame would need the same parts as though it were a 550. Confused yet? So was I! Again, a lot depends on which and how many parts are missing... I’m right on the fence between trying to track down the parts I need to complete the 450 and just find a more-or-less complete 550; but that’s because of the number of parts I would need.

Froggie

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Old 01-30-2020, 09:26 AM
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To make it really easy, use the parts list / parts number that is in your Owner's Manual. Or go to the Dillon website, and down load the Manual to your computer (uses Adobe PDF file free software) and you will be an expert. I have received 20+ pieces and ordered 2 small parts kits (about $10 each) since 1983. The small parts kit was the only thing I've paid for.

Over the years, I added auto prime, auto powder, and auto eject to my original Dillon 450. I also bought a new upgraded powder measure, when the original D 450 measure cracked it's main casting. The failed powder measure was replaced for free. The purchased powder measure went on my used Dillon 550.

Dillon costs a little more, but the service, tech support, and replacement warranty are priceless.
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Old 01-30-2020, 09:26 AM
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hi folks,
i would contact dillon, i sent back a press, the body only, and they rebulit it, FREE. they have a no BS warranty. they are a great(BEST) company. contact them, i'm sure they will take care of you.....dan
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Old 01-30-2020, 09:32 AM
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I tried the factory route before. I dropped the powder measure and broke the reservoir. I called the factory and their rep asked how I broke it which I told him, honestly. No problem, $20 plus shipping IIRC.
Going by the factory price list I’m looking at about $100 in parts.
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Old 01-30-2020, 09:45 AM
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eBay is about the only place I've seen them besides the factory.
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Old 01-30-2020, 10:24 AM
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Green Frog.
So far I can’t find the spent primer cup, bin bracket for completed cartridges, primer tubes, both magazine and pick up, and the replacement powder reservoir and lid. I bought this in 87-88(?) but never really warmed up to it. Then I met my wife and had other things on my mind . Got married, moved, and the press was in the basement for 30+ years in a box. Now I’ve just moved again and being I am nearing retirement, I’ve decided to start loading again and give the Dillon another try. Maybe I’ll like it better this time. Some factory parts seem priced OK but the primer tubes are like $12 ea. plus shipping, spent primer cup around $10+, bin bracket $11. I don’t know what the powder reservoir costs now. I still the the replacement in the box. Somewhere! It doesn’t take long to come to $100.
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Old 01-30-2020, 03:28 PM
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I had Dillon send me a replacement powder reservoir and discharge chute for my old 450 and they did it free of charge. The reservoir is the same as what they presently use with their modern powder measure, but will work with the old style base that came with the original powder measure system. But if I were you, I would go ahead and spend the money for the pugraded priming system as it will have the tubes you need and is automated and smoother than the original priming system I find. I also upgraded to the present powder measure system they sell which is also automated and I find it much better than the original, which for me had problems with some powders.
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Old 02-05-2020, 06:15 PM
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I don’t know how everyone gets free parts. I just got off the phone and was quoted about $77 plus freight for what I need to replace my parts.
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Old 02-05-2020, 06:53 PM
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The free parts I received were replacements for broken stuff. The clear acrylic tubular container on my original powder measure cracked and the chute/hanger assembly for where the loaded rounds drop out to the catch box had also cracked. I've also had a few small springs break and they replaced those too.
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Old 02-05-2020, 07:18 PM
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I bought 2 Square Deal B’s thirty years ago. Eventually sold one to my brother (wish I had it back now) and got out of shooting until a couple of years ago. Now I’m shooting a lot again and put my Square Deal back in service. A few parts had broken and Dillon replaced each without any questions. My original electronic scale started becoming erratic and they replaced it too. They even sent an upgrade kit for my powder measure free of charge. The only parts I’ve had to pay fore were a set of brass buttons that keep my 38 super cartridges in the shell holder. I lost them somewhere over the years.
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Old 02-05-2020, 07:53 PM
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I have taken photos of things that broke or worn out and emailed with good results. I have even worn out a couple of powder slides. I keep a lot of spare parts on hand and likely more than one because I average 30 hours per week in my man cave. I even have a spare for the spare. I started reloading in the 80s and bought a 550 and added to it when I had some spare change.
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Old 02-05-2020, 08:02 PM
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I inadvertently ran a bullet into the charging station on my 550, ruining the powder throw linkage. Dillon replaced the broken parts free of charge. I told them it was my fault and I wanted to pay for the parts but they wouldn't hear of it. Lost or missing parts, just contact them.
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Old 02-05-2020, 08:45 PM
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I told them it was my fault and I wanted to pay for the parts but they wouldn't hear of it. Lost or missing parts, just contact them.
That’s what I’m saying. I called years ago saying I needed a new reservoir, that I told them I dropped and broke. They charged me. Called to see what they’d do for me on the parts I lost, and I was quoted around $77. What am I doing wrong?
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Old 02-05-2020, 10:12 PM
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Acorn, I bought a SDB in the late '80s, then upgraded to a 550B in the early '90s. I used my Dillon on a weekly basis into the winter of '06. In the spring of '07 when I would have resumed reloading, I was in an accident that left me disabled. In 2017 I was able to resume reloading pistol ammo, and discovered a number of missing and damaged parts. Some damage was discovered over 3 years of use, damaged parts that provided more of an inconvenience than signalling that stuff was damaged. Once I identified the parts and the part numbers, I called Dillon. On each call I explained my dilemma. I think that I have made 4 or 5 parts calls, and each call resulted in the replacement of the missing or damaged parts, free of charge. Once I identified that the she'll plate sprocket was bent, Dillon not only sent out a replacement sprocket, they sent out a shellplate alignment tool, again free of charge. Each time I called attempting to get replacement parts with debit card in hand, the customer service representative would refuse to take the card information.
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Old 02-06-2020, 03:33 PM
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Quote:
Originally Posted by ACORN View Post
That’s what I’m saying. I called years ago saying I needed a new reservoir, that I told them I dropped and broke. They charged me. Called to see what they’d do for me on the parts I lost, and I was quoted around $77. What am I doing wrong?
Sounds like Dillon is turning into S&W with the Customer Service "lottery"!

Depends on who you get on the phone if you win or lose.

Then again, so many people on this Forum claim that S&W also sends them free stuff , but I always have to pay.

John
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