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Old 12-02-2010, 10:59 AM
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Default Anybody know how to contact S&W Custom Shop?

Does anybody have a contact phone number or e-mail address for the S&W Custom Shop. I’d like to get in touch with them.

I wanted to know if they actually turned out a “production” (a Custom Shop “production” that is) version of the .44 Mag Model 629 with a 6.5” barrel. They apparently offer a 629 with the muzzle porting, detent latch, tune job, etc – but NOT in the 6.5” barrel. I was told they make a shorter barrel version, and a longer barrel version. I just wanted to talk to somebody there and see what they DO offer.

Thanks
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Old 12-02-2010, 11:39 AM
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The main number is 1-800-331-0852

8-8 EST
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Old 12-02-2010, 04:54 PM
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Thanks. I'll try that again. I called the main switchboard once already but the young lady who answered didn't really seem to know where to direct my call. I talked to two different people who were very pleasant, but didn't know for sure what the Custom Shop offered. Maybe it was the wrong time of the day.
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Old 12-02-2010, 05:01 PM
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Try 1-800-331-0852 x3216 this is the engraving dept extention.That should get you close to the custom shop.
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Old 12-02-2010, 08:38 PM
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The people who answer the phone at the regular number usually know almost nothing about the PC & what it's doing or has done.
The PC is really its own division in the company.
Denis
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Old 12-02-2010, 09:36 PM
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Try asking for the Performance Center. The Colt equivalent is the Custom Shop.
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Old 12-02-2010, 09:52 PM
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Thanks guys. I'll try that!
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