Made the mistake of ordering a brand new Performance Center 627

Harkrader · #**101** 06-18-2017, 07:10 PM

Yikes! I have a 627 PC "Bloodwork" and is has superb fit and finish, and shoots excellently.
Methinks your should go back with a complaint.

sniper007 · #**102** 06-18-2017, 09:19 PM

Quote:

Originally Posted by Dr. Marneaus

Well, called, explained, and have a shipping label.

Guy on the phone was completely nonchalant about it. "okay what did you say was wrong?"

Not so much as a "sorry about that" or an "oh that doesn't sound good" or any kind of empathy or anything, lol, just "okay, okay okay, address? okay, the label is being sent......okay bye" .....

Saying "sorry" or "that doesn't sound good" can be viewed by the courts as an admission of guilt, although they could acknowledge your distressed feelings. (Most often what I hear when someone screws up is: "sorry about that" which sounds more like "sorry, not sorry" to me.) It's all about liability and cost control and it looks like money isn't spent training people in the manufacturing process, nor the customer service area.

As to the gun in question, I would be unhappy even if it were not a Performance Center gun. Being a Performance Center gun actually makes it an insult. The name "Performance Center" and the prices charged would seem to indicate a higher level of quality, but apparently not to S&W.

The only S&W gun I've bought new was a M&P 40c (plastic fantastic). Put about 150 rounds through it and discovered while cleaning it that the internal frame was broken in two. Sent it to S&W and they replaced the frame. The paperwork I got when it was returned seemed to describe the repair of a totally different gun. SMH.

The only flaw in my four S&W Pinned and Recessed revolvers is that the S&W cartouche on my 19-2 looks like it was poorly stamped before the gun was blued. I didn't buy it new, it originally belonged to a LEO. I doubt he cared much. Neither do I, but if I was looking at a new gun with an imprint like that, I would expect a very serious discount. :-)

Sorry you had the lousy experience.

sniper007 · #**103** 06-18-2017, 09:23 PM

Quote:

Originally Posted by Dr. Marneaus

Dont you worry I'm an Internet ***** and well versed on forum posting. I currently have this exact thread on no less than 3 forums plus Facebook and will update when fixed

illegitimis non carborundum

patrickd · #**104** 06-18-2017, 09:46 PM

Quote:

Originally Posted by Invictus357

It would have been absolutely fantastic if you could have waited until the problems were fixed before you posted.

I've lost count how many times a poster on X forum whined how his new X is terrible. After weeks of updates on how X hasn't been made properly since 1962, he posts that his X is on the way back from the factory. He then says he will tell us all about how it went....tomorrow.

Around about this time the guy gets amnesia and forgets to tell the 100s following the thread how it went.

The point is NO purchaser of a new performance center firearm should have to wait for ANYTHING. As previously mentioned, Performance Center pistols and revolvers are supposed to be custom fitted special made firearms... No waiting at all for ANY fixes... I would've posted those pictures too. S&W needs this type of wake up call from consumers if anyone ever expects anything to improve with the quality. I say after shelling out a grand for a new gun from S&W he has a right to "whine" as you call it.

mazer · #**105** 06-19-2017, 10:16 AM

I don't know, I've had to send guns back before...I am certainly disappointed when I have to do that! Especially when it's brand new! But, I am MORE disappointed when I send a gun back and the company doesn't take care of the problem in the end! Took me sending my Ruger Alaskan back 3 times for them to finally fix the problem, but they did in the end. That was 2 years ago, still have the revolver and still wear it CCW from time to time when not carrying my S&W BAckpacier IV (which also needed a trip back to S&W to fix).
Yes it's annoying, but, in the end I have something I will enjoy for years to come! Now, if you want to talk about a manufacturing actually "destroying" your favorite gun??? Read up on what Remington/Freedom Arms did to my Marlins! Now THAT is a crime!
Oh, and I did purchase a new PC XVR in 460S&W and it is gorgeous! But, I can't see the crown due to the muzzle brake!!! So.....

Dr. Marneaus · #**106** 06-19-2017, 11:55 AM

So smith now has it. When is an appropriate time to touch base with them on what the plan is? Or do I just sit quietly and wait. I don't like being annoying but I know the squeaky wheel gets the grease.

L-2 · #**107** 06-19-2017, 12:08 PM

What I like to do in these situations is to go buy another gun. Meanwhile, let S&W do whatever they need to do and not rush anything as I'd like them to be very careful to correct their errors.

I suppose it'd be ok to call today just to get a contact name and get a feel for how many of these went out the door and why it happened. I suspect the tech support personnel are aware of your type of issues on that model by now.

My last/latest S&W warranty issue involved an internal pin breaking on a 442, resulting in a replacement of the firearm.

regalsc · #**108** 06-19-2017, 12:10 PM

I have sent guns back to S&W 4 times. Every time the gun was back in under 2 weeks. My experience to maybe give you some sort of timeline.

Muss Muggins · #**109** 06-19-2017, 12:43 PM

Quote:

Originally Posted by Dr. Marneaus

So smith now has it. When is an appropriate time to touch base with them on what the plan is? Or do I just sit quietly and wait. I don't like being annoying but I know the squeaky wheel gets the grease.

Last time I sent a gun back, I waited a week after Smith verified they had the gun, and then called, using the reference number they provided. The SN can also be used . . .

Dr. Marneaus · #**110** 06-19-2017, 02:03 PM

Great thanks all. I'll give it a bit and then touch base. Sounds like it shouldn't be too long

ScottN · #**111** 06-19-2017, 02:22 PM

I had to send a performance center handgun back last year. It was a semi-auto. It took 3 weeks from the day I mailed it to the day I received it back.

NJM15 · #**112** 06-19-2017, 02:37 PM

Quote:

Originally Posted by Dr. Marneaus

Thats how I feel right now. My dream revolver purchase was a mistake.

I scanned it at the gun shop when it arrived, checked for a canted barrel, looked everything over, and took possession. Got home, and then i noticed the following on my brand new, un touched 627 Performance Center, which is about a $1000 revolver.

1. Front sight canted. Barrel doesnt seem canted, just the sight, note that barrel and sight are misaligned, not barrel and frame. its CLEARLY adjusted to the left (from the factory) to make up for the rightward lean.

2. Grips fit like poo. This is the gap along the front of the nice fancy hand fit hand assembled handgun.

if i loosen the screw and squeeze the front together, heres the back.

they are nowhere even CLOSE to fitting the frame in the back.

3. the hammer is rough as hell, the edges are SHARP and if i cocked it in a hurry i guarantee the burr on the back would draw blood. looks like it was chromed and then never touched up, lots of "extra" material along the sides and rear, flashing is what i want to call it but not sure if thats the right term. its along both sides of the hammer.

4. minor imperfections in frame. these are finished over, so i assume they are from forging or casting or however the gun is made. not sure if its an issue, but i'd need to be reassured it doesnt represent any structural issues. note the L shaped imperfection and forward of that it looks like the frame was improperly milled.

5. here's the mother of them all. THE CROWN. look at that. Looks to me like the rifling was cut after the "counter bored" crown was forged or milled or cut or what. The lands in the rifling extend out past the crown, it was never touched up, theres a ridge around the whole crown, its rough and sharp.

Admittedly this was all my fault because i accepted the gun from my dealer, but seriously?!! what the hell! Am i being too picky here, am I being crazy? Are these all acceptable from a performance center $1000 hand gun? Neither my 66 no dash nor my 3" 65 have anything even close to this amount of rough finishing.

I guess they really dont make them like they used to. I'm super upset, i'm soured on what should be my dream revolver. I have an email int to smith but have a mind to call them in the AM. I'm going to have to send my brand new unfired $1000 performance center gun back to the factory to have it finished how it should have been from day one....

I have been lucky I guess on my 6 Smiths, a few little problems that were easily corrected. You would think S&W would more closely inspect every weapon before it is shipped including pre firing at least 10 rounds. I have a Ruger 100 XP and just looking at the quality shows me that Smith is not what they used to be. Fit and finish is better , clearances , etc. not saying which one is better I like both
Good luck on what ever course you take

Rolling · #**113** 06-19-2017, 05:08 PM

It's a damn shame. That's what it is.

iPac · #**114** 06-19-2017, 05:27 PM

Quote:

Originally Posted by bigggbbruce

Yes it's bad...

Reputable online dealers tell you inspect closely "before" accepting the gun.

I rip it apart before I sign for it. I let the paper the LGS is shoving at me sit on the counter.

If you are to embarrassed to properly inspect your investment that is on you. Sorry they told you to inspect.

I call this "excitement blindness".

It happens when somebody gets a new gun. They are usually super excited to get it and finally own it. However, that usually ends with finding a bunch of flaws weeks later when it's too late to do anything about it.

Good thing S&W has the lifetime warranty, but that is simply because of the numbers game mentioned. It is cheaper to produce this quality and only correct the small % that gets sent back.

This applies to any gun. Don't let excitement blindness get you. Do a full on inspection before signing. I got a canted barrel pawned off on me while still a novice due to excitement blindness, and that was the first and last time. Since then I have studied and learned a lot about revolvers, even smithing them. I don't purchase a gun anymore without a gunsmith assessment of it.

Dr. Marneaus · #**115** 06-23-2017, 05:55 PM

Well It got to them on Monday and today I called just to ask what the procedure was. Guy told me I just wait and it should be 4 weeks door to door and they will explain what they did to get it back to factory condition.

Again...oh so super helpful

haywood · #**116** 06-23-2017, 06:08 PM

Quote:

Originally Posted by Dr. Marneaus

Well It got to them on Monday and today I called just to ask what the procedure was. Guy told me 4 weeks door to door and they will explain what they did to get it back to factory condition.

Again...oh so super helpful

I hope they take care of you. Good luck.

Mr.Harry · #**117** 06-23-2017, 07:23 PM

I dunno. It makes me wary reading all these threads. But it has not been my experience. Not that I am deeply experienced in muting smith and Wesson revolvers. I know only these few things - all of the biggest/(best?) firearm manufacturers are having quality control problems. Autos to revolvers. Rifle to pistol.
Some have better return and service policies/warranties than others.
Buying guns on-line is not the way to go to 'grab-a-gun' and thence 'save-a-buck'. I buy (have bought) nearly ALL my various firearms from a truly BIG, incredibly well-stocked. Independent, awesome LGS in Kittery ME. I'm quite sure many if. It every state has a store like this. I believe that flawed guns never even hit their damned display cases, and when I say "display cases" I mean it - a smith revo one, next to a ruger revo one, next to something else. I'm just talking the NEW revolvers. Each stocked with up to or more than 60 different models. I believe THEY do the qc and bounce anything suspect back before they do so much as put it on their shelf for eyeballing. Is it included in the price of admission? Absolutely. The guns don't go at 'bargain' prices. But guess what? They don't have damaged goods on the shelf. That's worth the extra fifty or even hundo to me.
Maybe people need to reconsider their choice of purveyor over brand? Just an idea.

44Powers · #**118** 07-02-2017, 11:47 PM

Quote:

Originally Posted by Dr. Marneaus

Well It got to them on Monday and today I called just to ask what the procedure was. Guy told me I just wait and it should be 4 weeks door to door and they will explain what they did to get it back to factory condition.

Again...oh so super helpful

Man, I feel for ya... I had a 2.5" 627 PC a few years ago that was out of time out of the box... it had to go back twice before it was completely right... 7 weeks later I had such a bad taste in my mouth I ended up selling it...and using the funds to fund a no lock 5" one that appeared locally a week later...hope things work out for ya man...

exfedagent · #**119** 07-03-2017, 12:55 AM

You are right to be upset. About 1999 or 2000 I got a Performance Center blue K frame .357 revolver that I bought online from Lew Horton (I think). It was about $1000. It came without a FIRING PIN. I returned it to the factory and they put one in. (Duh!) The quality of workmanship was good but it didn't group as well as a CS-1 that I had to sell in 1998. I ended up selling the PC gun. I was more disappointed in how it grouped (or didn't group) than it escaping the factory without a FIRING PIN....Good luck!

cal50 · #**120** 07-04-2017, 07:15 PM

Looks like Ray Charles and Stevie Wonder are working QC.....

You would assume a PC gun would be a cut above production level fit and finish and the 627 you displayed should fail a standard QC inspection.

Thankfully my 627 PC was damn near perfect out of the box many years back.

Its amazing that all of the old 4 or 5 screw S&W revolvers and even most others were well made and fitted up to the 1980's then manufacturing changed and was hit and miss. With modern technology and CNC & MIM processes it eliminated a lot of hand fitting and sadly is appears S&W has forgotten how to build a top notch revolver at times.

ver2cal · #**121** 07-04-2017, 07:32 PM

Well I just bought a brand new 627 and wasn't able to inspect it. The dealer agreed to exchange it if I didn't like the one that arrives from their warehouse. Fingers crossed!

Kingspoke · #**122** 07-04-2017, 11:16 PM

I sent my 627-5 Pro, back to S&W because the cylinder stop was galling the cylinder notches. I just got the gun back last friday, a month from when I sent it in.

The work sheet indicates they "fixed the carry up, replaced the hand, refinished the cylinder, and test fired". It appears thus far that the gun is slightly smoother and is not galling the cylinder notches as previously.

I also requested a "Master Revolver Action Package", on my accompanying letter, which was totally ignored. However, since they took care of the warranty work, I'm very satisfied with the job they did. I might be better off taking it to a gunsmith or doing it myself at some point, in any case.

My 627 was pretty much flawless in terms of quality of finish, balance, and beautiful overall appearance (except the IL). I consider the galling a minor issue, that has been addressed.

I hope you have a favorable outcome as well, OP!

ameridaddy · #**123** 07-05-2017, 12:00 AM

Quote:

Originally Posted by Kingspoke

I sent my 627-5 Pro, ....
I also requested a "Master Revolver Action Package", on my accompanying letter, which was totally ignored. .... I might be better off taking it to a gunsmith or doing it myself at some point, in any case.
...

Based on my experience with a "Master Revolver Action Package" two years ago on my 25-5, I'd say take your gun to a pistol smith.
My hammer and trigger appeared to have been just shoved into a buffing wheel to the point of removing the case coloring, no evidence of stoning, resulting in terrible single action trigger creep, the over travel stop was a roll pin drilled into the back of the trigger, then sawed off with a Dremel cutoff disk at an angle and not deburred, the frame internal machining marks were not touched, the hammer/trigger pins were not polished, the cylinder loading chamfers were rough, and the side plate was boogered by a screw driver.
Workmanship aside, it seemed strange to me they put a non-adjustable over travel stop on the back of the trigger that will mar the bluing on the frame, when an N-frame already has a simple pin in the rebound slide for an internal stop that would be easy to make into a custom length to adjust trigger over travel.
Send it to a pistol smith.

riverrat38 · #**124** 07-05-2017, 12:51 AM

Quote:

Originally Posted by ameridaddy

Based on my experience with a "Master Revolver Action Package" two years ago on my 25-5, I'd say take your gun to a pistol smith.
My hammer and trigger appeared to have been just shoved into a buffing wheel to the point of removing the case coloring, no evidence of stoning, resulting in terrible single action trigger creep, the over travel stop was a roll pin drilled into the back of the trigger, then sawed off with a Dremel cutoff disk at an angle and not deburred, the frame internal machining marks were not touched, the hammer/trigger pins were not polished, the cylinder loading chamfers were rough, and the side plate was boogered by a screw driver.
Workmanship aside, it seemed strange to me they put a non-adjustable over travel stop on the back of the trigger that will mar the bluing on the frame, when an N-frame already has a simple pin in the rebound slide for an internal stop that would be easy to make into a custom length to adjust trigger over travel.
Send it to a pistol smith.

Sounds like "Bubba" got a job at S&W's PC shop.
How unfortunate!

Best,
Rick

Dr. Marneaus · #**125** 07-05-2017, 03:59 PM

Well been over 2 weeks and no news...which I guess is good news? The wait continues

PALADIN85020 · #**126** 07-05-2017, 04:16 PM

In order to appease the moderators, I will make

NO COMMENT.

John

Bobbysixkiller · #**127** 07-05-2017, 04:35 PM

Quote:

Originally Posted by Dr. Marneaus

Well been over 2 weeks and no news...which I guess is good news? The wait continues

I was just told that they are in a 3 to 5 weeks turnaround right now for warranty repairs. Had my 69 there since the 12th June

gman51 · #**128** 07-05-2017, 04:39 PM

Just for being curious I got my 627-5 Pro out of the safe to compare to your PC model. Thank goodness mine doesn't have any of the flaws of your PC.
I changed out the stock black rubber grips but that was all I changed out on mine. I adjusted the hammer tension spring and the trigger pull is so sweet now.

The one thing I really think S&W could have done was polish the SS instead of the dull blasted look. I think for what this gun costs that S&W could have at least made it a polished finish and put good looking grips on it. Other than that I really like the gun.

Sorry to say but IMO the Ruger GP100 Match Champion is a much better looking gun and it doesn't cost as much as the S&W either.

dwever · #**129** 07-05-2017, 05:00 PM

The point I will make below in no way mitigates the aggravation and disappointment a bad sample inflicts on the person it happens to. Dr. Marneaus' situation is nothing short of appalling, and I wish a great outcome to the OP.

At the same time I am reminded that it is mostly the bad experiences that find their way on to these forums. And those bad experiences help us all learn. While there appears to be real QC issues at the PC, those issues may not represent the extreme comments represented at points on this thread and other threads like it. My own personal experience, anecdotal like anyone else's, would suggest the majority of PC weapons are delivered without issue and with good if not heavy action.

Since 2007 I have bought eight Performance Center .357 Mag's and one .44 Mag. Four have been PC 627's, one with the 5" barrel and three 2.625" barrel UDR's, each one being absolutely fine at delivery, three of which went on to TK Custom for various levels of modification, two for competition (one pictured). I have also taken delivery of the following PC revolvers without issue: 629 Stealth Hunter, 586 L-Comp, 686+ (2.5" Barrel), TRR8, M&P R8. I have never had to send any purchased revolver back to S&W for any warranty issue.

My good luck certainly doesn't help the OP, and it is not intended to rub salt in what is a real wound, only to say while the OP's weapon was dreadful at delivery, hopefully it is atypical.

Best of luck towards a full resolution Dr. Marneaus.

Kiwi cop · #**130** 07-05-2017, 05:31 PM

My first thought was how well did the dealer check the gun on arrival?

The dealer I make many of my purchases through once called me to say the gun I had ordered had arrived but he was sending it back for replacement due to some fairly minor, but annoying, issues. I had to wait another week but got a beautiful gun when I picked it up.

Another time a different dealer offered me an upgraded model he had on his shelf when the distributor reneged on delivery times twice over a month long period. While I appreciated the offer his efforts in making something beyond his control lead me to wait a bit longer, and he too gets repeat business from me.

Mr.Harry · #**131** 07-05-2017, 06:14 PM

Quote:

Originally Posted by Kiwi cop

My first thought was how well did the dealer check the gun on arrival?

The dealer I make many of my purchases through once called me to say the gun I had ordered had arrived but he was sending it back for replacement due to some fairly minor, but annoying, issues. I had to wait another week but got a beautiful gun when I picked it up.

Another time a different dealer offered me an upgraded model he had on his shelf when the distributor reneged on delivery times twice over a month long period. While I appreciated the offer his efforts in making something beyond his control lead me to wait a bit longer, and he too gets repeat business from me.

Quality purveyor trumps all. Has been my experience as well. Amen.

kas9412 · #**132** 07-05-2017, 07:56 PM

Hang in there, OP. Not a Performance Center revolver, but I sent in my 686 Talo Edition (from three years back - another story) in mid May and just received it back about a week ago. It was gone a total of 6 weeks, minus one day, including shipping. Didn't hear from them the whole time they had it.

Mine was in for accuracy issues, including a lopsided chamfer on the crown. They replaced the barrel, citing bad rifling and a bad crown. Anyway, I'll shoot it on Friday and see how it does. I actually think they worked on the trigger a bit too, because it feels a bit smoother and lighter than it did before I sent it in, more like my PC 686. They also cleaned the burn marks off the front of the cylinder. So if it shoots, I will be very happy. I'm betting that S&W did me right!

harrydog · #**133** 07-05-2017, 08:13 PM

Quote:

Originally Posted by Dr. Marneaus

Well It got to them on Monday and today I called just to ask what the procedure was. Guy told me I just wait and it should be 4 weeks door to door and they will explain what they did to get it back to factory condition.

I just got mine back on June 27 which was just over 3 weeks after I shipped it back. The crown now looks like it should have in the first place.
As a long shot I had also asked them to smooth up the trigger when I sent the gun back. The paperwork they sent back with the gun didn't indicate what was done so I doubt they did anything with the trigger. I think it feels a little better now but it might just be my imagination.
At any rate, at least the crown is fixed and I'm happy with the gun now. Hopefully you will be also.

Bobbysixkiller · #**134** 07-05-2017, 09:17 PM

They have always treated me good and repaired exactly as I would hope. Like anything made by man it can have flaws. We pay for the warranty when we buy the gun. Even if it takes longer than expected or shouldn't need work done at all. We are all human. When it comes down to it we should be glad they even make revolvers anymore as the black plastic has all but consumed the market.

Dragon 1 · #**135** 07-05-2017, 10:37 PM

EAGLE SECRET SERVICE GRIPS NEVER HAD MUCH LUCK WITH THEM. I SHOULD HAVE GIVEN UP AFTER 3 SETS. AHRENDS MUCH BETTER BUT THAT WHAT COMES ON GUN. SORRY YOU GOT A LEMON I HAD THIS WITH S&W ON A 340 PD GUN WAS OVER 800. SMITH SHOULD DO THE RIGHT THING BUT THAT'S NO EXCUSE FOR QUALITY CONTROL. THAT GUN SHOULD HAVE NEVER LEFT THE FACTORY LIKE THAT. THAT GUN IS BIG MONEY FOR THIS TO GO OUT DEALER SHOULD HAVE NOT LET THAT GO INTO ONE OF HIS CASES. I KNOW I HAVE A GUN SHOP LOG IT IN CALL AND LOG IT OUT WHEN THEY SEND CALL TAG. BRING IT BACK TO DEALER LET HIM DEAL WITH SMITH

Groo01 · #**136** 07-06-2017, 02:27 PM

Groo here
I am to the point that ANY gun that I buy is just a starting point.
It is the raw material you start with to make a good gun.
By the time the sights , action , and grip are correct the gun is different.
AND my smith knows what I like and makes any problems right,
RIGHT NOW...........

Dr. Marneaus · #**137** 07-12-2017, 03:00 PM

It was delivered over 3 weeks ago to then so I called for a status update. The response was 'looks like they replaced the grips, fixed the barrel, and fixed the frame. They should be wrapped up with it shortly and then will send it out to be returned to you'

So, of the above is true, and they didn't even touch the hammer, in okay with it. Hopefully fixing the barrel included straightening the front sight.

So, here's to hoping!

686-380 · #**138** 07-12-2017, 03:17 PM

Quote:

Originally Posted by JHB51

The only way to force S&W to improve there quality is stop buying there product. As long we purchase there guns and send them back it will not improve. This is a numbers game it is cheaper to fix the few that are sent back than to improve the process. How many people don't even notice the poor workmanship compared to the few that complain on this and other forums. We will have to do without for a wile till they get the message but in the long run every body wins. I spent 45 years in manufacturing and I can tell you the know how is there. This is a numbers game and the only way to too put a stop to it is look over the gun at the store and if you don't like what you see walk away after you tell the shop owner why. I for one won't buy a gun if I cant cycle the action and test the trigger with snap caps if they won't remove the trigger lock because of store policy I walk out. I don't buy a car without driving it nor will buy a gun without dry firing it. I for one won't play the send a new gun back to do what they were paid to do when they built it game.

The OP is doing everyone a service by sharing his misfortune.

Hopefully the bad chatter on the "Interwebz" that S&W receives, will get back to them.

I am still learning about firearms and trying to share my experiences through forums and YouTube. One of the main reasons why I discovered this forum was when my 686-6 locked up with one particular brand/type of ammunition. I sent a nastigram to the mothership and they made it right.

I have to admit, I was impressed with Ruger's proactive recall for the Mark IVs. Perhaps S&W could take a lesson from this.

Rock185 · #**139** 07-12-2017, 06:23 PM

Dr. M, Sure like to hear your thoughts after you get your revolver back and have the opportunity to evaluate the repairs. I've been a S&W fan for probably longer than many on this forum have been alive. Still, I'm not enough of a fanboy to minimize or trivialize what your photos show.

That level of quality would not be acceptable to me even on the cheapest revolver S&W makes, much less a PC gun. I've owned several of the earlier PC semi-autos. Had to send a couple back, but overall their build quality, reliability, accuracy,etc. was just excellent, comparable to the SIG P210, etc. in quality IMHO.

Some pretty knowledgeable people have commented that the PC is not what it once was, and now just adds "features" rather than producing superior quality. Since the PC's main emphasis now seems to be plastic pistols with creative designs machined into the slides, I tend to agree that the PC is not what it once was. Didn't see this coming, and now wish I'd kept all my earlier PC pistols, and glad I kept the 2 or 3 I still have.

BTW, had one of the S&W Pro .357s a few years ago. At 25 yds. it patterned like a shotgun, a really bad shotgun, rather than producing anything identifiable as a group. I checked timing, bore, frame barrel alignment, sights,etc. All looked excellent. Yep, discovered the terrible muzzle crown. They must have let the shop mascot, had to have been a monkey of some sort, use the Dremal on my gun. S&W recrowned it and all was well. Good luck with yours.

Dr. Marneaus · #**140** 07-12-2017, 07:27 PM

Thanks. We shall see hopefully next week.this just kinda sucks. I had the gun for Jess than 24hrs and didn't even get to shoot it and I'm already kind of soured on the whole thing

chief38 · #**141** 07-12-2017, 07:53 PM

If this is a Performance Center Gun, I won't even dare to think how it would have been shipped if it were a run of the mill production gun.

DISGRACEFUL! I only wish the S&W Board Members and Company Officers actually monitored this and other websites for pictures of what they are shipping.

American1776 · #**142** 07-13-2017, 08:24 AM

There are new S&W revolvers I'd like to buy, but I won't order online or have my LGS order without being able to check over the gun myself. So, I don't buy new S&W's unless I happen across one in a store and it checks out well.

I'm sure I'm not the only one avoiding doing business with S&W based on these considerations...

Kingspoke · #**143** 07-13-2017, 11:21 PM

Quote:

Originally Posted by ameridaddy

Based on my experience with a "Master Revolver Action Package" two years ago on my 25-5, I'd say take your gun to a pistol smith.
My hammer and trigger appeared to have been just shoved into a buffing wheel to the point of removing the case coloring, no evidence of stoning, resulting in terrible single action trigger creep, the over travel stop was a roll pin drilled into the back of the trigger, then sawed off with a Dremel cutoff disk at an angle and not deburred, the frame internal machining marks were not touched, the hammer/trigger pins were not polished, the cylinder loading chamfers were rough, and the side plate was boogered by a screw driver.
Workmanship aside, it seemed strange to me they put a non-adjustable over travel stop on the back of the trigger that will mar the bluing on the frame, when an N-frame already has a simple pin in the rebound slide for an internal stop that would be easy to make into a custom length to adjust trigger over travel.
Send it to a pistol smith.

Looks like I dodged a bullet! Thanks for the input!

boykinlp · #**144** 07-14-2017, 09:26 AM

Hopefully all turns out well!

iPac · #**145** 07-14-2017, 11:47 AM

Quote:

Originally Posted by Mr.Harry

Quality purveyor trumps all. Has been my experience as well. Amen.

I would rather study, learn, and educate myself in order to be proficient with firearms and buy quality examples. When you possess advanced knowledge and skill yourself, that makes the hobby so much more enjoyable and gives you the advantage.

Relying on others and paying premiums for their "expertise" in having quality guns is something I just don't do.

Spokes · #**146** 07-14-2017, 12:03 PM

Now that we are talking PC revolvers from S&W and I don't mean to hijack this thread. I have a PC 41 magnum that I have not looked at for years.
Came in the aluminum carrying case that I do not have anymore. Does not say PC anywhere on my gun. Very strange or did they not put that on their early models.

Dr. Marneaus · #**147** 07-18-2017, 12:53 AM

Well no word from smith since Thursday even though It was supposedly done. I was told 'it'll be ready in a few days then they take a few days to ship then it takes a few days to get to you'

So I was at cabelas today and they had a 627PC in the case. I asked to see it.

The hammer was not ****** like mine

No marks in the frame.

The grips fit nearly as horribly as mine. Seems a regular occurrence.

The front sight was pushed to the left like mine but it did not appear canted. Weird. The sales guy agreed with me.

The crown still looked like it was cut by a blind man.

I guess that's just the way she goes these days. A sad sign of the times. I don't know if I'm even gonna want this thing when it comes back. Hopefully shooting it turns me around.

You know what had great fit and finish and felt good in the hand and had a fantastic trigger? That new kimber j frame sized thing that holds 6 pills instead of 5.

Spokes · #**148** 07-18-2017, 07:23 AM

Hopefully yours will come back perfect... You will be very happy and shoot thousands of rounds through it..
I saw a movie last night with Clint Eastwood he had the exact revolver and seemed to be very happy with his..

tiggen · #**149** 07-18-2017, 01:30 PM

Btw, I just called customer service about my 627 which I sent in in 6/15. The very pleasant young man very pleasantly told me that the gun is being worked on, but he also very pleasantly told me that the factory shuts down for the last week of July and first week of August. He then very pleasantly told me that mid August was the earliest I could hope for.

Meanwhile, the Lobo holster I ordered on 6/7 shipped yesterday. Not sure what I'm gonna do with it.

Dr. Marneaus · #**150** 07-18-2017, 11:09 PM

Speak of the devil and he shall appear.

I got a tracking email from FedEx today.

Now I just need to take Thursday off or see if my wife can work from home to complete this pain in the arse, and hopefully I will have a satisfactory revolver.