|
|
|
03-07-2019, 09:52 PM
|
Member
|
|
|
Join Date: Nov 2017
Posts: 37
Likes: 3
Liked 37 Times in 14 Posts
|
|
Cracked Frame On Brand New J Frame Model 60
Well, this is a lesson that has me really annoyed. Hopefully everyone can learn from this as well as offer me some emotional support... sniff sniff... lol
I transferred a brand new Model 60 3” from a retailer online and picked it up today from my local FFL. I did my usual inspection before proceeding with the transfer. I’m a very meticulous person (usually) when it comes to this. Everything seemed to look good so I proceeded with the transfer. After getting home with a new firearm, the first thing I always do is clean it before heading to the range. Of course, this time around I missed what I call a “glaringly obvious giant humongous unsightly depressingly huge” crack in the frame. It’s just above the serial number below the barrel. I have no idea how I could have missed it at my FFL.
I immediately called S&W since it was too late to get any recourse from the online retailer. Their customer service was great and emailed me a prepaid return label and I sent it back to them today. I’m confident they’ll take care of me, but I’m hoping it won’t take too long. I’m expecting at least 4-6 weeks turnaround time and I feel like that’s what I get for not inspecting it more thoroughly.
Anyone with experience here think they’ll repair the crack or dump the frame and send a whole new gun? Any words of encouragement for my broken spirit would be great. I just feel so dumb for missing the crack. Words of advice to all, inspect transferred firearms with a fine tooth comb!
|
The Following 3 Users Like Post:
|
|
03-07-2019, 09:55 PM
|
|
Moderator
|
|
|
Join Date: Jun 2007
Posts: 26,880
Likes: 980
Liked 18,995 Times in 9,295 Posts
|
|
Yikes! The usual culprit for this is an overtorqued barrel. They will not try to repair it but will ship you a new gun. Sorry for your troubles.
__________________
Alan
SWCA LM 2023, SWHF 220
|
The Following 4 Users Like Post:
|
|
03-07-2019, 10:00 PM
|
Member
|
|
|
Join Date: Oct 2016
Location: MA
Posts: 264
Likes: 2,180
Liked 335 Times in 152 Posts
|
|
I feel your pain. New gun and it is bad. Hope they give you a whole new one.
|
The Following User Likes This Post:
|
|
03-07-2019, 10:03 PM
|
|
Member
|
|
|
Join Date: Mar 2014
Location: New Hampshire
Posts: 2,847
Likes: 8,671
Liked 3,497 Times in 1,342 Posts
|
|
That is a terrible crack. Im glad you caught it before shooting it. Im sure S&W will make you happy. Good luck. Right now Im going to check my 3" 60-3 just in case.
Jim
|
The Following User Likes This Post:
|
|
03-07-2019, 10:13 PM
|
Member
|
|
|
Join Date: May 2012
Posts: 464
Likes: 658
Liked 334 Times in 140 Posts
|
|
Wow! That sure is dirty for a brand new gun.
|
The Following 14 Users Like Post:
|
427mach1, Collects, deputy tom, Gregor, HamHands, JH1951, ladder13, mscook, oink, opaul, revolver_ph, stonebuster, The_Truth, vonn |
03-07-2019, 10:22 PM
|
|
US Veteran
|
|
|
Join Date: Mar 2003
Location: Rochelle, Illinois
Posts: 782
Likes: 927
Liked 1,465 Times in 509 Posts
|
|
Pretty grubby for a new firearm.... Good news is you will probably receive a new replacement..
WR
__________________
God, Country, Family
|
The Following 3 Users Like Post:
|
|
03-07-2019, 10:23 PM
|
Member
|
|
|
Join Date: Nov 2017
Posts: 37
Likes: 3
Liked 37 Times in 14 Posts
|
|
Quote:
Originally Posted by S&WOkie
Wow! That sure is dirty for a brand new gun.
|
The cylinder only had signs of being fired from two of the chambers so I’m pretty sure it was only test fired and then sent out. I guess some manufacturers don’t clean them much after test firing.
|
The Following User Likes This Post:
|
|
03-07-2019, 10:25 PM
|
Member
|
|
|
Join Date: Nov 2017
Posts: 37
Likes: 3
Liked 37 Times in 14 Posts
|
|
Quote:
Originally Posted by murphydog
Yikes! The usual culprit for this is an overtorqued barrel. They will not try to repair it but will ship you a new gun. Sorry for your troubles.
|
This is what customer service also said (probably over torqued). I wonder how common it is...?
Thanks everyone. Your replies definitely help me feel better!
Last edited by 337vegasstrong; 03-07-2019 at 10:26 PM.
|
The Following User Likes This Post:
|
|
03-07-2019, 10:38 PM
|
SWCA Member
|
|
|
Join Date: Jul 2005
Location: Indiana
Posts: 11,943
Likes: 10,121
Liked 10,113 Times in 4,790 Posts
|
|
If that’s the worst gun buying boo-boo you ever make, you’re in good shape. The replacement will come in soon enough and if your new 3-inch Model 60 is like mine, you’ll love it. Advanced congratulations on your new revolver.
|
The Following User Likes This Post:
|
|
03-07-2019, 11:31 PM
|
Member
|
|
|
Join Date: Nov 2017
Posts: 37
Likes: 3
Liked 37 Times in 14 Posts
|
|
Quote:
Originally Posted by M29since14
If that’s the worst gun buying boo-boo you ever make, you’re in good shape. The replacement will come in soon enough and if your new 3-inch Model 60 is like mine, you’ll love it. Advanced congratulations on your new revolver.
|
I will surely try my best to keep my boo-boos to a minimum! Thanks
|
The Following User Likes This Post:
|
|
03-07-2019, 11:37 PM
|
|
Member
|
|
|
Join Date: May 2012
Location: Evansville, Indiana USA
Posts: 6,220
Likes: 483
Liked 11,381 Times in 3,519 Posts
|
|
Wow....I can't imagine. I guess this sort of verifies my suspicions that thorough, hands-on final inspections are a thing of the past.
__________________
Ret. LE, FA Instr, S&W Armorer
Last edited by armorer951; 03-07-2019 at 11:40 PM.
|
The Following 5 Users Like Post:
|
|
03-07-2019, 11:40 PM
|
|
SWCA Member
|
|
|
Join Date: Feb 2005
Location: Cocoa Beach, Florida
Posts: 10,580
Likes: 3,066
Liked 22,564 Times in 5,845 Posts
|
|
That is the common place for a frame to crack, It has been going on for 60+ years
It is EXtremely uncommon for a steel frame to crack in that location
98% of the frames that crack are the Aluminum Alloy frames or the Scandium Alloy frames
For a company that has delivered about 6 million firearms in the last 5 years of record keeping (reports are usually 2 years behind) we really do not hear about a lot of cracked frames.
|
The Following 5 Users Like Post:
|
|
03-08-2019, 02:02 AM
|
Member
|
|
|
Join Date: Nov 2017
Posts: 37
Likes: 3
Liked 37 Times in 14 Posts
|
|
Quote:
Originally Posted by armorer951
Wow....I can't imagine. I guess this sort of verifies my suspicions that thorough, hands-on final inspections are a thing of the past.
|
I’m hoping that this is an extremely isolated incident. Honestly, I was more upset with myself for not seeing it before accepting the transfer than I was at the quality control. But if it is an isolated case, how S&W handles “making it right” will be just as, if not more important than quality control.
|
The Following 2 Users Like Post:
|
|
03-08-2019, 09:04 AM
|
Member
|
|
|
Join Date: Apr 2007
Location: Virginia
Posts: 8,761
Likes: 19,486
Liked 11,854 Times in 5,384 Posts
|
|
Wow! That' not even a hairline crack, but a pretty impressive crack. How did that leave the mother ship?
|
The Following User Likes This Post:
|
|
03-08-2019, 09:13 AM
|
|
Member
|
|
|
Join Date: Dec 2002
Location: glen mills pa. USA
Posts: 775
Likes: 915
Liked 575 Times in 236 Posts
|
|
I should be surprised at this but unfortunately I’m not. How in the hell could S+W let that gun leave the factory like that. The person who does the final inspection should be fired!
|
The Following User Likes This Post:
|
|
03-08-2019, 09:18 AM
|
Member
|
|
|
Join Date: Jul 2005
Location: NC
Posts: 30,787
Likes: 57,921
Liked 53,033 Times in 16,539 Posts
|
|
The Earth is still spinning. Return the gun and get a new one, simple.
They replaced mine and paid the transfer fee.
__________________
Sure you did
Last edited by ladder13; 03-08-2019 at 09:23 AM.
|
The Following 8 Users Like Post:
|
|
03-08-2019, 11:54 AM
|
Member
|
|
|
Join Date: Nov 2017
Posts: 37
Likes: 3
Liked 37 Times in 14 Posts
|
|
Quote:
Originally Posted by ladder13
The Earth is still spinning. Return the gun and get a new one, simple.
They replaced mine and paid the transfer fee.
|
Looks like an alloy frame, correct? Was yours cracked from the factory like mine?
|
03-08-2019, 12:12 PM
|
Member
|
|
|
Join Date: Jul 2005
Location: NC
Posts: 30,787
Likes: 57,921
Liked 53,033 Times in 16,539 Posts
|
|
Quote:
Originally Posted by 337vegasstrong
Looks like an alloy frame, correct? Was yours cracked from the factory like mine?
|
Alloy, yes.
I bought it used from a well respected forum member who said he never noticed it, so who knows.
In any event, I received as you will, a new frame at minimum and likely a whole new gun.
This issue has gone on for decades with Model 12’s, 38’s. I’m sure the crack is harder to see on blue guns.
S&W will pay your transfer fee. You’ll need a new serial number and FFL involvement.
__________________
Sure you did
|
03-08-2019, 12:28 PM
|
|
Member
|
|
|
Join Date: Dec 2008
Location: Colorado
Posts: 4,774
Likes: 17,025
Liked 39,804 Times in 7,848 Posts
|
|
...that's not a crack...
...that's a CRACK !!! ...
__________________
A Country Boy Can Survive
|
The Following 4 Users Like Post:
|
|
03-08-2019, 12:54 PM
|
Member
|
|
|
Join Date: Apr 2003
Location: Rochester, NH USA
Posts: 4,006
Likes: 1,629
Liked 4,916 Times in 1,705 Posts
|
|
Was that a 60-10 or a 60-15?
I have seen many, too many, cracked aluminum framed guns but never a steel frame. I've owned a 42 which cracked, a 38 which cracked and had a 642 that I sold before it cracked...and I why I now own a Ruger LCR...no cracks....
Bob
|
The Following User Likes This Post:
|
|
03-08-2019, 01:14 PM
|
Member
|
|
|
Join Date: Nov 2017
Posts: 37
Likes: 3
Liked 37 Times in 14 Posts
|
|
Quote:
Originally Posted by SuperMan
Was that a 60-10 or a 60-15?
I have seen many, too many, cracked aluminum framed guns but never a steel frame. I've owned a 42 which cracked, a 38 which cracked and had a 642 that I sold before it cracked...and I why I now own a Ruger LCR...no cracks....
Bob
|
It was a new 60-15 fired only at the factory with a production date of January 2019
|
The Following User Likes This Post:
|
|
03-08-2019, 02:05 PM
|
Member
|
|
|
Join Date: Apr 2010
Location: N. Virginia
Posts: 219
Likes: 134
Liked 115 Times in 72 Posts
|
|
No repair would be acceptable new frame is in your future
|
03-08-2019, 02:40 PM
|
|
Member
|
|
|
Join Date: Apr 2011
Location: Where this month?
Posts: 3,604
Likes: 264
Liked 4,215 Times in 1,714 Posts
|
|
Quote:
Originally Posted by M29since14
If that’s the worst gun buying boo-boo you ever make, you’re in good shape.
|
How much worse can it get..
Try that error on an high dollar obsolete collectable..
|
The Following User Likes This Post:
|
|
03-08-2019, 03:17 PM
|
|
US Veteran
|
|
|
Join Date: Aug 2006
Location: West Central IL
Posts: 22,795
Likes: 18,509
Liked 22,391 Times in 8,268 Posts
|
|
You will get a new revolver. It is possible that they may have to ship it to your FFL and you have to fill out another new 4473 on a new gun, since it would have different S/N. On the odd chance they do rebuild (use all the innards and barrel & cylinder of current gun) they may be able to stamp the same S/N on the replaced gun.
__________________
H Richard
SWCA1967 SWHF244
|
The Following User Likes This Post:
|
|
03-08-2019, 04:39 PM
|
Member
|
|
|
Join Date: Nov 2017
Posts: 37
Likes: 3
Liked 37 Times in 14 Posts
|
|
Quote:
Originally Posted by bigggbbruce
How much worse can it get..
Try that error on an high dollar obsolete collectable..
|
I would like to think that if a high dollar obsolete collectable were involved, I would’ve had a much keener eye during inspection. Considering this was a brand new (current production and very non obsolete) model, I think my faith that it would be free of a cracked frame was pretty high. I hope I’m not alone in my thinking.
|
The Following User Likes This Post:
|
|
03-08-2019, 05:01 PM
|
|
Member
|
|
|
Join Date: Jan 2017
Location: Whiskey Hill Ma.
Posts: 2,811
Likes: 16,218
Liked 9,121 Times in 1,980 Posts
|
|
I had a 1917 crack in the exact same spot. It doesn't just happen to alloy/SS frames.
Last edited by Breakaway500; 03-08-2019 at 05:02 PM.
|
03-08-2019, 06:04 PM
|
|
Member
|
|
|
Join Date: Dec 2011
Location: Florida
Posts: 1,333
Likes: 464
Liked 1,602 Times in 538 Posts
|
|
I had a 617 with a frame crack. I sent it in and had a new gun in 15 days.
|
The Following 6 Users Like Post:
|
|
03-08-2019, 06:23 PM
|
Member
|
|
|
Join Date: Jun 2015
Location: SE Wisconsin
Posts: 2,066
Likes: 3,650
Liked 2,227 Times in 945 Posts
|
|
I'm thinking they're going to take care of you well. A bummer but teaching you delayed gratification. LOL.
|
03-08-2019, 06:24 PM
|
Member
|
|
|
Join Date: Dec 2003
Location: HOUSTON, TEXAS
Posts: 10,169
Likes: 7,169
Liked 14,352 Times in 5,403 Posts
|
|
Bad things happen to good people. High quality does not mean perfect. Let us know how it is made good for you. Sorry that you had to mess with it.
|
The Following User Likes This Post:
|
|
03-08-2019, 07:25 PM
|
Member
|
|
|
Join Date: Apr 2010
Posts: 963
Likes: 1,079
Liked 1,174 Times in 612 Posts
|
|
Just another example of S&W's poor quality control (and other manufacturers as well). Pride in workmanship is a thing of the past.
|
The Following 4 Users Like Post:
|
|
03-09-2019, 02:03 PM
|
Member
|
|
|
Join Date: Nov 2002
Location: Mesa, Arizona
Posts: 2,556
Likes: 882
Liked 1,719 Times in 549 Posts
|
|
I am saddened by the number of people making excuses for Smith's nearly lacking QC. Current policy seems to be ship them out as fast as you can, fix quality control later with a shipping label.
And you're right, I'm old and grumpy.
Dave
__________________
RSVN '69-'71
PCSD (Ret)
|
The Following 6 Users Like Post:
|
|
03-09-2019, 02:30 PM
|
SWCA Member
|
|
|
Join Date: Jul 2005
Location: Indiana
Posts: 11,943
Likes: 10,121
Liked 10,113 Times in 4,790 Posts
|
|
Quote:
Originally Posted by bigggbbruce
How much worse can it ?...
|
You might be surprised.
The truth is, this gun might have been fine when it left S&W. Since none of us saw it before it went out the door, obviously we don't know.
|
The Following User Likes This Post:
|
|
03-09-2019, 02:49 PM
|
SWCA Member
|
|
|
Join Date: May 2015
Location: Old Dominion
Posts: 1,146
Likes: 2,665
Liked 1,471 Times in 607 Posts
|
|
That's so odd for a supposedly brand new gun. The dirtiness only adds to how odd it is. I guess anything can happen, it just doesn't make much sense. Also doesn't make sense that there is a possibility it was cracked like that in the old owner's possession but he never noticed. At least you'll be made right, but that's pretty egregious all around.
__________________
SWCA 3563
10mm aficionado
|
03-09-2019, 04:01 PM
|
Member
|
|
|
Join Date: Nov 2017
Posts: 37
Likes: 3
Liked 37 Times in 14 Posts
|
|
Quote:
Originally Posted by M29since14
You might be surprised.
The truth is, this gun might have been fine when it left S&W. Since none of us saw it before it went out the door, obviously we don't know.
|
You’re absolutely right. This is something that has bugged me ever since I sent the gun back. One horrible scenario I have playing in my head is... what if the gun was fine leaving the factory and someone at the online retailer has been shooting the heck out of it and it cracked during this time? I doubt this scenario because the cylinder’s dirtiness didn’t seem to match the frame with burn rings only around two chambers. This would also make the retailer a very low piece of doo doo. But another reason I doubt this is because the “born on date” on the box was only January of 2019. Overall I try to think of people (especially FFLs) as honest people unless there’s blatant evidence. So I’m extremely hesitant to go down the route of the FFL I bought it from as having any knowledge of the crack.
In any case, a cracked frame no matter when it happened is still a major problem. At this point, I’d rather not speculate since I can’t confirm when it happened.
|
03-09-2019, 04:39 PM
|
|
Member
|
|
|
Join Date: Aug 2010
Location: massachusetts
Posts: 736
Likes: 2,823
Liked 518 Times in 278 Posts
|
|
My 642 cracked exactly like that in exact same spot. I guess thats a weak spot in the S&W design ?Got me brand new one in return. This was about 5 years ago.
__________________
S&W BG380, S&W 915 9mm
|
The Following User Likes This Post:
|
|
03-09-2019, 04:56 PM
|
|
Moderator
|
|
|
Join Date: Jun 2007
Posts: 26,880
Likes: 980
Liked 18,995 Times in 9,295 Posts
|
|
Quote:
Originally Posted by 337vegasstrong
This is something that has bugged me ever since I sent the gun back. One horrible scenario I have playing in my head is... what if the gun was fine leaving the factory and someone at the online retailer has been shooting the heck out of it and it cracked during this time? I doubt this scenario because the cylinder’s dirtiness didn’t seem to match the frame with burn rings only around two chambers. This would also make the retailer a very low piece of doo doo. But another reason I doubt this is because the “born on date” on the box was only January of 2019. Overall I try to think of people (especially FFLs) as honest people unless there’s blatant evidence. So I’m extremely hesitant to go down the route of the FFL I bought it from as having any knowledge of the crack.
In any case, a cracked frame no matter when it happened is still a major problem. At this point, I’d rather not speculate since I can’t confirm when it happened.
|
With the evidence of two dirty spots on the cylinder face (fitting the factory test protocol of testing every other charge hole), I think the seller is unlikely to have been the cause of the crack by extensive firing. It's not exactly the latest tacticool 33 round plastic wonder that they would just have to try out.
__________________
Alan
SWCA LM 2023, SWHF 220
|
03-09-2019, 04:59 PM
|
|
Member
|
|
|
Join Date: Apr 2009
Posts: 6,315
Likes: 13,115
Liked 12,802 Times in 4,228 Posts
|
|
Quote:
Originally Posted by murphydog
It's not exactly the latest tacticool 33 round plastic wonder that they would just have to try out.
|
On the other hand, they could've said, "What is this thing...? How does it work? I've never tried one of these old-fashioned...what's it called? Re-vol-ver...?"
|
The Following User Likes This Post:
|
|
03-09-2019, 06:37 PM
|
Member
|
|
|
Join Date: Nov 2017
Posts: 37
Likes: 3
Liked 37 Times in 14 Posts
|
|
Quote:
Originally Posted by ContinentalOp
On the other hand, they could've said, "What is this thing...? How does it work? I've never tried one of these old-fashioned...what's it called? Re-vol-ver...?"
|
That’s hilarious!
|
03-10-2019, 12:54 AM
|
|
Member
|
|
|
Join Date: Apr 2009
Location: Colorado
Posts: 175
Likes: 734
Liked 140 Times in 81 Posts
|
|
I am surprised, that dirty with that crack!! I am surprised.
|
03-10-2019, 08:49 AM
|
Member
|
|
|
Join Date: Jan 2012
Posts: 175
Likes: 47
Liked 269 Times in 110 Posts
|
|
Quote:
Originally Posted by Dave T
I am saddened by the number of people making excuses for Smith's nearly lacking QC. Current policy seems to be ship them out as fast as you can, fix quality control later with a shipping label.
And you're right, I'm old and grumpy.
Dave
|
S&W will take care of the issue.
I’m sure folks have forgiven you a few mistakes.
I know I have made a few.
|
The Following User Likes This Post:
|
|
03-10-2019, 11:24 AM
|
Member
|
|
|
Join Date: Mar 2017
Location: Northeast
Posts: 345
Likes: 1,248
Liked 600 Times in 199 Posts
|
|
That's not one of the usual things I'd be inspecting carefully in a new revolver(but will now) so don't be too hard on yourself. Keep us posted on how Smith takes care of you. Hopefully the seller wasn't testing his hand loads with it.
|
The Following User Likes This Post:
|
|
03-10-2019, 12:51 PM
|
|
Member
|
|
|
Join Date: Jun 2014
Location: N/O Tampa Bay
Posts: 439
Likes: 280
Liked 1,272 Times in 259 Posts
|
|
S&W Service is Terrific they will Replace your M60 with a good one. Yes Smith's QC should have Detected the Obvious Defect, but I think that the Online Retailer should have also inspected the Firearm before shipping it out. It would have been quite easier for him to exchange it with his Wholesale Distributer, and send you a Perfect gun
|
03-10-2019, 12:59 PM
|
Member
|
|
|
Join Date: Nov 2017
Posts: 37
Likes: 3
Liked 37 Times in 14 Posts
|
|
Many thanks to everyone for your replies and different perspectives. Stay tuned in to this thread. I will surely update you all as to how everything progresses.
|
03-10-2019, 03:41 PM
|
Member
|
|
|
Join Date: Aug 2002
Location: Walworth,NY USA
Posts: 18
Likes: 0
Liked 9 Times in 7 Posts
|
|
Replacement Revolver
They will send you a new revolver. It is easier for them to do this.
They have not had available "blank" serial numbered frame for years.
They got audited by the ATF many years ago and penalized. No serial # leads to an untraceable firearm. As soon as a receiver/frame is completed in a firearm build-able form, it must be serial numbered. It is stored in that format wither it is assembled or not. Everything has to be traceable today.
Like anything else,there are exceptions,if your receiver was in current production,they could use your current serial number on a new receiver/frame. Not worth the extra cost, time, and headache for them.
They still have to have proof of destruction of your old receiver/frame to free up that particular serial number.
|
The Following User Likes This Post:
|
|
03-10-2019, 04:01 PM
|
Member
|
|
|
Join Date: Nov 2017
Posts: 37
Likes: 3
Liked 37 Times in 14 Posts
|
|
Quote:
Originally Posted by Sigma40sw
They will send you a new revolver. It is easier for them to do this.
They have not had available "blank" serial numbered frame for years.
They got audited by the ATF many years ago and penalized. No serial # leads to an untraceable firearm. As soon as a receiver/frame is completed in a firearm build-able form, it must be serial numbered. It is stored in that format wither it is assembled or not. Everything has to be traceable today.
Like anything else,there are exceptions,if your receiver was in current production,they could use your current serial number on a new receiver/frame. Not worth the extra cost, time, and headache for them.
They still have to have proof of destruction of your old receiver/frame to free up that particular serial number.
|
Interesting info. Thanks
|
03-10-2019, 04:50 PM
|
Member
|
|
|
Join Date: Jun 2014
Posts: 2,349
Likes: 5,455
Liked 2,773 Times in 1,260 Posts
|
|
Hey, don't feel bad, the QA pro missed it so how can you be expected to find it?
__________________
Just Say No - To Social Media
|
03-10-2019, 05:09 PM
|
Member
|
|
|
Join Date: Jun 2015
Location: SE Wisconsin
Posts: 2,066
Likes: 3,650
Liked 2,227 Times in 945 Posts
|
|
It does look dirtier than the new ones I'm used to looking at. FWIW. I have no clue what that means. But it strikes me as a bit odd. Unless my LGS wipes there's down good before putting out. And they're all like that when leaving the factory. Not to be like a conspiracy theorist or something but something looks off about that frame. Maybe it's just the lighting.
Just something to ponder....
Last edited by ABPOS; 03-10-2019 at 05:10 PM.
|
03-10-2019, 05:42 PM
|
Member
|
|
|
Join Date: Jul 2005
Location: NC
Posts: 30,787
Likes: 57,921
Liked 53,033 Times in 16,539 Posts
|
|
Quote:
Originally Posted by Dave T
I am saddened by the number of people making excuses for Smith's nearly lacking QC. Current policy seems to be ship them out as fast as you can, fix quality control later with a shipping label.
And you're right, I'm old and grumpy.
Dave
|
I don’t see excuse making. I see people not willing to be bothered by minor things in life. Gee, “ my gun broke” or “I have cancer”....take your pick.
I have a gun back at the factory for an issue for a couple weeks now, have not and will not call for status. When it gets here it gets here.
I’m grumpy too.
__________________
Sure you did
|
The Following 2 Users Like Post:
|
|
03-10-2019, 07:44 PM
|
SWCA Member
|
|
|
Join Date: Aug 2002
Location: Tulsa, Oklahoma
Posts: 1,068
Likes: 2,470
Liked 735 Times in 395 Posts
|
|
I had a model 38 no dash that did the same thing as yours—right in the boss area of the frame. S&W was great and I received a new 638-3 about three weeks later. My barrel was not of the pinned variety so I suspect it was over torqued. Never heard of it happening on a stainless steel gun, just the alloy variety. I now own exactly one Smith with a lock.
|
03-10-2019, 08:35 PM
|
|
Member
|
|
|
Join Date: Feb 2005
Location: On da Bayou Teche
Posts: 18,456
Likes: 18,544
Liked 58,865 Times in 9,669 Posts
|
|
It really doesn't look like anything that a little JB Weld can't fix
__________________
Forum consigliere
|
The Following 4 Users Like Post:
|
|
|
|
Posting Rules
|
|
|
|
|