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S&W Revolvers: 1980 to the Present All NON-PINNED Barrels, the L-Frames, and the New Era Revolvers


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  #1  
Old 05-22-2020, 11:28 AM
triple-tap-FL triple-tap-FL is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Default HELP! Brand new 686+ 3" locked up - cylinder release sticking foward

Hello all,

Today, I purchased a 686+ 3" 3-5-7 revolver. None of the local shops in my area had one in stock for several months, and I finally received one that I tracked down.

However, when I went to the FFL to pickup the gun, the cylinder release button is sticking in the forward position and making the cylinder incredibly hard to open.

I also cannot cock the hammer or even pull the trigger for DA UNLESS I manually hold the cylinder release button to the rear-most position on the frame.

It almost feels as though the spring is in backwards on the cylinder release.

Is this possible? is this a common issue? The cylinder spins freely, and the ejector rod is tight and appears unbent.

I know that I can send to S&W, but I was hoping this is an easy fix that will allow me to shoot the gun over Memorial Day weekend.

Video of the issue: YouTube

Thanks in advance!!!

Last edited by triple-tap-FL; 05-22-2020 at 01:35 PM.
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Old 05-22-2020, 11:33 AM
hogblue hogblue is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Is it a used revolver. Check under the extractor for unburnt powder residue. If the extractor rod is tight, that is the next thing I would check.
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Old 05-22-2020, 11:38 AM
hogblue hogblue is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Also may be the center pin is not properly fitted being too long in length. 951 can correct me if I’m wrong. In that case it would need to be sent in for fitting.
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Old 05-22-2020, 11:45 AM
triple-tap-FL triple-tap-FL is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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It is a brand new revolver. Only test fired at the factory. The extractor rod and the 'star' are completely tight against the cylinder as they are supposed to be. The issue appears to be with the cylinder release and the pin in the frame that pushes on the ejector rod when you push the cylinder release forward.

The problem is that the cylinder release is being held in the forward position.
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Old 05-22-2020, 11:57 AM
triple-tap-FL triple-tap-FL is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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This video shows the issue:

Deleted to add Youtube link in original post.

Last edited by triple-tap-FL; 05-22-2020 at 01:35 PM.
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Old 05-22-2020, 11:58 AM
The_Truth The_Truth is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Odd. I had an issue similar to this on my old Model 51 and thought I had a serious issue until I started tinkering. Finally got the cylinder open and figured out that the ejector rod was loose. Tightened it up and it's smooth as butter now.
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Old 05-22-2020, 12:03 PM
triple-tap-FL triple-tap-FL is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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I have seen issues in the past with loose or bent ejector rods, but never something where the cylinder release springs forward and stays there, locking up the gun.

Last edited by triple-tap-FL; 05-22-2020 at 12:05 PM.
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Old 05-22-2020, 12:07 PM
The_Truth The_Truth is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Only reason I mentioned it is because that was my exact symptom as well.

I know this probably doesn't help you much.
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Old 05-22-2020, 12:33 PM
triple-tap-FL triple-tap-FL is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Understood, and I appreciate it. I think the real issue is that the spring in the cylinder release is holding it forward. If there is a way to fix that issue, the gun should function as intended... I am just trying to avoid a trip to S&W until after Memorial Day weekend.
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Old 05-22-2020, 12:41 PM
Protocall_Design Protocall_Design is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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If the cylinder isn't going ALL the way closed, it won't kick the cyl. release back. The center pin is what pushes it back when the cylinder closes. It seems like either the center pin is stuck forward or the cylinder isn't closing completely.
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Old 05-22-2020, 12:43 PM
snowman.45 snowman.45 is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Take a look at the front detent pin under the barrel. if it has sharp edges, it can hinder cylinder release by binding on the recess in the front of the ejector rod. I've had this happen a couple of times. To remedy it, I removed the pin and lightly polished the face of it. I also checked the ejector rod recess and lightly polished the sharp edge. I emphasize: LIGHTLY polish if it turns out not to be one of the other possibilities listed here. Also check the rear end of the center pin that locks into the cylinder lock/release hole in the blast shield/breach face. The shoulder on the rear of the center pin can be slightly polished as well.
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Last edited by snowman.45; 05-22-2020 at 08:28 PM.
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Old 05-22-2020, 12:56 PM
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Is the IL, LOCKED?????


Is the thumb release nut/screw loose?
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Old 05-22-2020, 12:56 PM
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Check to see if the center pin will plunge freely in and out of the extractor. It should be free to move in and out of the cylinder assy (extractor face), but is also under considerable spring pressure. The center pin or center pin spring may be damaged, or there could be old lubricant in there that has caused it to seize.
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Old 05-22-2020, 01:34 PM
triple-tap-FL triple-tap-FL is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Quote:
Originally Posted by armorer951 View Post
Check to see if the center pin will plunge freely in and out of the extractor. It should be free to move in and out of the cylinder assy (extractor face), but is also under considerable spring pressure. The center pin or center pin spring may be damaged, or there could be old lubricant in there that has caused it to seize.

Video of the center pin / cylinder release issue. I did the best I could with a phone and one hand.

YouTube

I added to the link to the original post as well.

Last edited by triple-tap-FL; 05-22-2020 at 01:52 PM.
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Old 05-22-2020, 01:58 PM
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That looks correct. It should be spring-loaded forward.
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Old 05-22-2020, 02:00 PM
triple-tap-FL triple-tap-FL is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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If it were meant to be spring loaded forward, it would be constantly preventing the ejector from seating in the center-pin hole. In a Colt, yes. But I don't believe this is the case for a S&W.

Also, the gun only functions (trigger cocked, rotate cylinder, DA) if I am manually holding the cylinder release to the REAR of the gun.

Last edited by triple-tap-FL; 05-22-2020 at 02:01 PM.
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Old 05-22-2020, 02:02 PM
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It's spring-loaded forward, the center pin pushes it backwards. The center pin pushes harder, so with the cylinder closed all should be to the back.
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Old 05-22-2020, 02:04 PM
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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You can't cock any S&W revolver with the cylinder open unless you hold the cylinder release back. The cylinder release is spring loaded forward. It is pushed back by the cylinder pin when the cylinder closes.

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Old 05-22-2020, 02:13 PM
triple-tap-FL triple-tap-FL is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Gotcha. Thank you elm_creek_smith.


So the center pin needs to be pushed further back... which means an issue with the ejector rod being too short?

It guess I will need to compare a WORKING 686 with mine to see how far out that little nub on the center of the extractor star sticks out.

Thanks for pointing me in the right direction.

Last edited by triple-tap-FL; 05-22-2020 at 02:16 PM.
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Old 05-22-2020, 02:15 PM
triple-tap-FL triple-tap-FL is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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It does not function at all with the cylinder closed unless I hold the cylinder release back to the rear of the frame.

I think the issue is that the nub in the middle of the star may have been damages / tip broke off, and this is locking up the gun.
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Old 05-22-2020, 02:18 PM
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With the cylinder open, the center pin should stick out the back, and you should be able to push it in, and have it spring back. Does it do this?
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Old 05-22-2020, 06:23 PM
38SPL HV 38SPL HV is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Send it back...donít sweat not being able to shoot it over the long weekend theyíll be many more times soon to use it...patience young man.

S&W has excellent customer service but I would emphasize in a polite and professional manner your disappointment over S&Wís shoddy workmanship if there is truly a problem.

Iíve been a proud owner of S&W revolvers for 40+ years...the darn smoothest double actions ever made!

Last edited by 38SPL HV; 05-22-2020 at 06:24 PM.
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Old 05-22-2020, 06:42 PM
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Quote:
Originally Posted by 38SPL HV View Post
Send it back...donít sweat not being able to shoot it over the long weekend theyíll be many more times soon to use it...patience young man.

S&W has excellent customer service but I would emphasize in a polite and professional manner your disappointment over S&Wís shoddy workmanship if there is truly a problem.

Iíve been a proud owner of S&W revolvers for 40+ years...the darn smoothest double actions ever made!
I too have owned and trusted my life to S&W revolvers while on the job. Send it in, be patient and it will come back right.
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Old 05-22-2020, 09:03 PM
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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I donít see anything wrong on the video. When you close the cylinder release latch will be pushed back by ejector rod allowing you to cock the hammer, which apparently you can do when you pull release latch back simulating closed cylinder.


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Old 05-22-2020, 09:26 PM
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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triple-tap-FL, I made a quick video of a similar vintage S&W so you can see what a "working" one looks like, and in the video I point out a couple additional items you could check.

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Old 05-22-2020, 11:38 PM
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Quote:
Originally Posted by triple-tap-FL View Post

Also, the gun only functions (trigger cocked, rotate cylinder, DA) if I am manually holding the cylinder release to the REAR of the gun.
I have the same gun. Like other S&Ws, that is what it should do.
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Old 05-23-2020, 01:41 AM
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Quote:
Originally Posted by elm_creek_smith View Post
You can't cock any S&W revolver with the cylinder open unless you hold the cylinder release back. The cylinder release is spring loaded forward. It is pushed back by the cylinder pin when the cylinder closes.

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That's why I was kinda confused.
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Old 05-23-2020, 07:22 AM
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Quote:
Originally Posted by Rule3 View Post
Is the IL, LOCKED?????


Is the thumb release nut/screw loose?
I was wondering if it was locked too...
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Old 05-23-2020, 07:35 AM
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Also, check the lug under the barrel. Use the tip of a small screw driver. Is it springing in and out? Does thumb piece and bolt move back and forth smoothly with thumb pressure with cylinder open. It should. The center pin in ejector rod tube should stick out the back about 1/8" when open and when pressed flush to the center of ratchet the front of it should be long enough to be just past flush with the tube.

I would disassemble the gun bolt, its slot, spring and plunger and check its for smoothness if it does notwork smoothly with cylinder open.

I would remove ejector rod and check it, the springs and the spring collar.

You can damage your revolver doing these incorrectly. Either get a gunsmith to do it or study up. They are not really had to do, d but, you must do it right.

Last edited by steelslaver; 05-23-2020 at 07:40 AM.
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Old 05-23-2020, 11:09 AM
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Looking at the video, the nose of the bolt appears to be extending slightly beyond the frame when it is in the forward position instead of being flush with the frame. This would push the cylinder center pin too far forward resulting in the nose of the bolt rubbing on the back of the extractor star causing difficulty opening the cylinder. Just my opinion.
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Old 05-23-2020, 11:36 AM
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Quote:
Originally Posted by triple-tap-FL View Post
Hello all,

Today, I purchased a 686+ 3" 3-5-7 revolver. None of the local shops in my area had one in stock for several months, and I finally received one that I tracked down.

However, when I went to the FFL to pickup the gun, the cylinder release button is sticking in the forward position and making the cylinder incredibly hard to open.

I also cannot cock the hammer or even pull the trigger for DA UNLESS I manually hold the cylinder release button to the rear-most position on the frame.
First, you still bought the gun even though you knew it was not working correctly..

New gun... send it in.. bolt issue...
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Old 05-23-2020, 11:52 AM
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lrrifleman lrrifleman is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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OP, your YouTube video shows proper function. However, you are not showing enough.

If you can show a picture of the backside of the cylinder so that we can see the nub of the extractor that pushes the cylinder release to unlock the action, that would be helpful.

Also, if you could show a picture from the top looking down over the rear sight with the cylinder closed would be helpful. I have a sneaking suspicion that the crane extension is bent and it aligns the cylinder either too far to the left or right so the nub doesn't engage the hole in the recoil shield.

My guess is that either a misaligned crane was installed at the factory and wasn't caught during a QC inspection, or the revolver was subjected to a significant amount of wrist-flicking that bent the crane.

If it is a crane issue, your revolver will have to return to the factory.
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  #33  
Old 05-23-2020, 12:26 PM
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bigggbbruce bigggbbruce is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Quote:
Originally Posted by lrrifleman View Post
I have a sneaking suspicion that the crane extension is bent and it aligns the cylinder either too far to the left or right so the nub doesn't engage the hole in the recoil shield.

My guess is that either a misaligned crane was installed at the factory and wasn't caught during a QC inspection, or the revolver was subjected to a significant amount of wrist-flicking that bent the crane.

If it is a crane issue, your revolver will have to return to the factory.

I think you're on to something.
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  #34  
Old 05-23-2020, 01:39 PM
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andyo5 andyo5 is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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I'm wondering how this gun would have been factory tested with live ammo prior to shipment. I doubt it was.
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  #35  
Old 05-23-2020, 02:07 PM
walter o walter o is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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This might be a troll .no response to the answersto his problems and all post (9)on this subject
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  #36  
Old 05-27-2020, 05:00 PM
triple-tap-FL triple-tap-FL is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Quote:
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This might be a troll .no response to the answersto his problems and all post (9)on this subject
Thanks for your contribution there, buddy. couldn't possibly be that I headed out of town for the holiday weekend and had limited internet.
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  #37  
Old 05-27-2020, 05:06 PM
triple-tap-FL triple-tap-FL is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Thanks to those with helpful comments (essentially everyone except 'walter o').

I was able to confirm that the center pin was sheered off. There was barely anything pushing the cylinder release back into the frame - This is why the gun would lock up when the cylinder was closed. My video only showed the rear of the cylinder, or I am sure one of you would have quickly pointed out the lack of a 'nub' on the end of the center pin.

Its on its way back to S&W, as I couldn't get them to just send me a new center pin... Oh well. At least I was able to shoot the gun this weekend. Amazing piece of art! I absolutely love the 3" barrel and how the gun balances.

Ammo choices were limited, but the Hornandy 125 gr. American Gunner rounds were producing some amazing groups at 15 and 25 yards. The 158 gr. range ammo was plenty accurate as well, but I am glad the 'cheap' hornandy defensive ammo performed so well.

Thank again all. Will post update when the gun gets back from the factory...

Last edited by triple-tap-FL; 05-27-2020 at 05:52 PM.
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  #38  
Old 05-27-2020, 08:23 PM
iouri iouri is offline
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HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward HELP! Brand new 686+ 3" locked up - cylinder release sticking foward  
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Quote:
Originally Posted by triple-tap-FL View Post
T
Its on its way back to S&W, as I couldn't get them to just send me a new center pin...
In my experience S&W will never send a part even the simplest ones. My understanding is they don't want to take chances when they send a part, user installs it, firearm goes through explosive disassembly and they are held liable.
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