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Old 05-23-2020, 04:17 PM
gebomartin gebomartin is offline
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What Do You Think of This "Seam" and "Buffing"? What Do You Think of This "Seam" and "Buffing"? What Do You Think of This "Seam" and "Buffing"? What Do You Think of This "Seam" and "Buffing"? What Do You Think of This "Seam" and "Buffing"?  
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Default What Do You Think of This "Seam" and "Buffing"?

I just got my very first Revolver yesterday. 686 Plus purchased new from local gun shop. Got it home and started cleaning it up. Was a little offput by the "scratches" all over the frame but today I see this crack below the screw under the cylinder. Is this ok? I am ignorant and need your advice.
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Old 05-23-2020, 04:20 PM
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That is the seam where the side plate fits the frame.

Here is a link to a exploded view of the revolver:

Smith & Wesson Model 686-1 Revolver Parts | Gun Parts Corp.

See how the side plate part 32, fits the frame part 25.
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Old 05-23-2020, 04:21 PM
gebomartin gebomartin is offline
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Yes sir. I know it is a seam but it looks like the coating over it is peeling off.
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Old 05-23-2020, 04:22 PM
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You made a good choice for a 1st revolver.
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Old 05-23-2020, 04:23 PM
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Take it back. Whoever sold it to you should be horsewhipped.
What do I tell them? I am assuming you aren't pulling my leg.
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Old 05-23-2020, 04:24 PM
gebomartin gebomartin is offline
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You made a good choice for a 1st revolver.
I agree. Do you think it is a keeper? Is there anything wrong with it? The finish or the "seam"?
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Old 05-23-2020, 04:24 PM
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Actually that's where the swedging of the plate to frame was a
little off. Not a thing to worry about IMHO. If It bugs you it's a thing. For me, not so much.
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Old 05-23-2020, 04:26 PM
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Maybe someone tried to pry the side plate off?

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Old 05-23-2020, 04:26 PM
gebomartin gebomartin is offline
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I guess I was expecting a little more for $759
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Old 05-23-2020, 04:26 PM
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I'm not seeing a crack either - just the normal sideplate seam others have mentioned. Maybe there is one, but I can't see it in these photos.

ETA: OK, that last closeup does show a little sloppiness at the very bottom of the seam for whatever reason, but I still don't think it's a crack and if it were my gun I'd just shoot it and enjoy.

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Old 05-23-2020, 04:27 PM
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You can't slide your nail over it without it hanging. The rear portion is raised up.
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Old 05-23-2020, 04:36 PM
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I think I'd be more concerned about the reason for the apparent gap between the frame and sideplate just under the cylinder. Or maybe the sideplate is sitting lower than the frame - it's hard to tell which from the photo. Either way, it appears to be a pretty bad misalignment.
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Old 05-23-2020, 04:39 PM
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My theory is someone got after it on a buffing wheel or some such.
They took it apart and did whatever they did to in in pieces (did the frame and side plate separate). When reassembled they no longer match up correctly.

Function shouldn't be affected by that alone. It has definitely been taken apart (look at screw heads) and it has definitely been buffed / polished or some such.
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Old 05-23-2020, 04:43 PM
gebomartin gebomartin is offline
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I should have asked, "Is this seam ok?"
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Old 05-23-2020, 04:47 PM
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Can I fix what appears to be overly aggressive buffing?
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Old 05-23-2020, 04:52 PM
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And this is a new gun purchased from a gun shop.
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Old 05-23-2020, 05:01 PM
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Is this a NEW gun? If yes, someone at the factory had trouble fitting the side plate the frame. The frame is bent upward at the pan handle of the plate, bottom of the frame window. Additionally, there's peening at the plate and frame where you last photo illustrates. At $759, I'd be pissed....
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Old 05-23-2020, 05:06 PM
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Originally Posted by gebomartin View Post
And this is a new gun purchased from a gun shop.
Oh! It never occurred to me that it could be a new gun. In that case, definitely take it back and get one that has been fitted properly. If the gun shop won't make it right then contact S&W.
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Old 05-23-2020, 05:08 PM
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Welcome, and sorry for your troubles. What I see appears to be a cosmetic defect in the sideplate fit. I presume the gun functions normally?

You can certainly try discussing sending it back to the factory for a warranty repair with customer service; they may tell you it is not a mechanical issue or covered. Regrettably, it pays to inspect a potential purchase for such issues before buying.
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Old 05-23-2020, 05:20 PM
gebomartin gebomartin is offline
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Is this a NEW gun? If yes, someone at the factory had trouble fitting the side plate the frame. The frame is bent upward at the pan handle of the plate, bottom of the frame window. Additionally, there's peening at the plate and frame where you last photo illustrates. At $759, I'd be pissed....
My gun shop will treat me right. I am not a gun guy. I'm a preacher by trade. Can you help me understand what you are saying so I can go in on Mon/Tuesday and speak knowledgably?

I know that's a big question I am asking you.
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Old 05-23-2020, 05:22 PM
gebomartin gebomartin is offline
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Welcome, and sorry for your troubles. What I see appears to be a cosmetic defect in the sideplate fit. I presume the gun functions normally?

You can certainly try discussing sending it back to the factory for a warranty repair with customer service; they may tell you it is not a mechanical issue or covered. Regrettably, it pays to inspect a potential purchase for such issues before buying.
I just got it yesterday afternoon. It hasn't been shot. My gun shop owner is a super nice guy. I believe he will work with me.
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Old 05-23-2020, 05:30 PM
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Quote:
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My gun shop will treat me right. I am not a gun guy. I'm a preacher by trade. Can you help me understand what you are saying so I can go in on Mon/Tuesday and speak knowledgably?

I know that's a big question I am asking you.
Yes, the problem is really pretty simple to describe. The sideplate was not fitted properly at the factory and it never should have been shipped in that condition. Look at the very first photo you posted. Right in front of the hammer is where the upper part of the sideplate mates to the frame. You can barely see the seam and the sideplate fits flush to the frame. It should be like that everywhere, including the area under the cylinder and under that front-most screw, i.e., the area that you initially thought was a crack. In some of the earlier production S&Ws (back in the good old days, I guess) you had to really look to see the seam at all. That level of finish may no longer be with us, but what was sold to you is clearly not acceptable. The dealer should be willing to take the gun back from you, and S&W should be willing to take it back from him.
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Old 05-23-2020, 05:31 PM
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I think S&W is getting a little sloppy , the fit isn't perfect that's for sure .
I would test the trigger pull and shoot a box or two of ammo .
If it has a good trigger and accurate I would keep it .
If the issue ...eats at you ... complain loud and long to S&W , you paid for new gun and it should not come out the box with "cosmetic conditions ".
S&W needs to stop sending out things like this , you will return it , they will fix it but what a waste of time and confidence in what used to be a trusted company .
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Old 05-23-2020, 05:39 PM
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I found a S&W model 10 for sale near my folks winter place and had them pick it up for me.

My mom called me a little later in a panic saying there was a crack in the frame. It was the side plate.

First 686 I bought I paid I think $500 or $550 for. It had been bouncing around in a glove box for a few years. For a 2.5" dash 1 I couldn't pass on it.

Before and after pics. Less than 2 hours with some 800, and 1000 grit paper, and Mothers polish.





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Old 05-23-2020, 05:40 PM
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I would not shoot it before talking to the dealer. If that revolver is new you might be able to get S&W to replace it for you. If it is previously owned you might have to live with it.
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Old 05-23-2020, 06:01 PM
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New guns don't have a turn line on the cylinder. Did you get the box? You did pay for a new gun. I think if you took it to a gun show It would be hard to get $500. I would like to know the outcome. I hate for new people to get the shaft. Good luck.
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Old 05-24-2020, 07:29 AM
gebomartin gebomartin is offline
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I FB messaged the gun shop last night The owner of the gun shop messaged me back several times last night. He assured me they never touched the gun. They got it from Davidsonís (?) and he contacted his rep last night. The owner wants me to meet him Tuesday morning and says he will make it right.

I guess Davidsonís is a wholesaler?

If you guys can make any more comments to support me getting a replacement, please do. Iíll print them off and take them with me. Like pointing out what you see that is messed up.

Thanks for your help.
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Old 05-24-2020, 07:44 AM
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You cant be serious about the side plate flaw..... this is a gag right.... I mean it started out as a Crack, then a flaw... then...nothing .... to me its nothing.
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Old 05-24-2020, 08:01 AM
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I just looked at my 686 plus and that side plate to frame fit isn't even close to how mine is. Actually by looking at your picture I would be very suspect of the frame as well. Hard to really tell in a picture but nothing on yours seems to fit right compared to mine.
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Old 05-24-2020, 09:24 AM
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if it bothers you, use a 3m fiber pad (by hand)to blend the mark. That is the seamon the plate, and it look ok to me.
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Old 05-24-2020, 09:33 AM
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Since it's a new gun, don't shoot it and don't take sandpaper, a file, a hammer or anything else to it. Take it back to your dealer and get an exchange for a different one. Inspect the new one for similar issues - I doubt you'll find any. Either the side plate wasn't fit properly at the factory (which I doubt - could have happened but unlikely) or someone, somewhere took it apart without knowing what they were doing.
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Old 05-24-2020, 09:45 AM
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How is the inside of the cylinder window? The top strap above the BC gap? The throat of the barrel? The recoil plate surface? Any evidence of more than the "3" rounds S&W used to proof the gun?

My first thoughts when I saw the Pic's were this was a used gun someone had used polishing pads on.
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Old 05-26-2020, 01:31 PM
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Well, I have an update. Met with the owner this morning. He was gone last week when my gun came in and when I came by. He reviewed the video tape and said his employee only checked serial number to make sure it matched.

He looked the revolver over and in 15 seconds, he apologized and said it was a pitiful excuse for workmanship. He texted his rep and I'll have a new 686 plus this Friday. He said he would personally inspect this next gun for me. He said it is obvious someone tried to work with the side plate. He also saw the grip had been removed. He said both S&W and Ruger QC had really gone down.

Just goes to show you, if you treat people right and with respect, they will respect you and treat you right. Thank all of you that encouraged me. It made a difference. I was one sick puppy Sunday and Monday.

Really, thank you guys for all your help. I took your responses to show the owner but he quickly said, "I don't need them."
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Old 05-26-2020, 01:48 PM
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What Do You Think of This "Seam" and "Buffing"? What Do You Think of This "Seam" and "Buffing"? What Do You Think of This "Seam" and "Buffing"? What Do You Think of This "Seam" and "Buffing"? What Do You Think of This "Seam" and "Buffing"?  
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Originally Posted by gebomartin View Post
Well, I have an update. Met with the owner this morning. He was gone last week when my gun came in and when I came by. He reviewed the video tape and said his employee only checked serial number to make sure it matched.

He looked the revolver over and in 15 seconds, he apologized and said it was a pitiful excuse for workmanship. He texted his rep and I'll have a new 686 plus this Friday. He said he would personally inspect this next gun for me. He said it is obvious someone tried to work with the side plate. He also saw the grip had been removed. He said both S&W and Ruger QC had really gone down.

Just goes to show you, if you treat people right and with respect, they will respect you and treat you right. Thank all of you that encouraged me. It made a difference. I was one sick puppy Sunday and Monday.

Really, thank you guys for all your help. I took your responses to show the owner but he quickly said, "I don't need them."
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Glad things worked out for you! Your dealer sounds to be a keeper.
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  #35  
Old 05-26-2020, 02:30 PM
oink oink is offline
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I just saw this thread. I'm glad it worked out for you. I was kinda shocked at the posters telling you there was nothing wrong with it. It was clearly flawed and defective from the factory, unless someone messed with it after it left the factory. I'd never buy a gun looking like that, new or used.
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  #36  
Old 05-26-2020, 02:58 PM
FlyFish FlyFish is offline
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What Do You Think of This "Seam" and "Buffing"? What Do You Think of This "Seam" and "Buffing"? What Do You Think of This "Seam" and "Buffing"? What Do You Think of This "Seam" and "Buffing"? What Do You Think of This "Seam" and "Buffing"?  
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Thanks for coming back on to let us know how things worked out, and I'm very pleased you were able to get the problem taken care of. Now, please come back one more time and post some photos of your new 686 when you get it!
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  #37  
Old 05-26-2020, 10:22 PM
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Chukar60 Chukar60 is offline
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What Do You Think of This "Seam" and "Buffing"? What Do You Think of This "Seam" and "Buffing"? What Do You Think of This "Seam" and "Buffing"? What Do You Think of This "Seam" and "Buffing"? What Do You Think of This "Seam" and "Buffing"?  
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From my view that gun is in no way new. Too many scratches and as one poster mentioned the turn line is too heavy. I have seen several brand new guns with very very light turn lines. The gun will be cycled and test fired before it leaves the factory. That will leave a line albeit a very slight one.
My biggest concern is where the side plate is directly below the frame under the cylinder. The side plate looks straight and the frame looks to be warped upward.
Also when you enlarge the second picture you can see the forward side plate screw is buggered. Somebody, not the factory, has been inside the gun and that would explain the bulge where the plate meets the frame. Inexperienced replacement of the plate..
Donít do anything with that gun until you get this resolved. The only resolution that I would accept is another gun that is actually new.

Last edited by Chukar60; 05-26-2020 at 10:29 PM. Reason: Spelling & addl content
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  #38  
Old 05-26-2020, 10:37 PM
GerSan69 GerSan69 is offline
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Well Rev, that's about the best possible outcome. Congratulations! I hope this experience won't sour you on S&W, and I hope the guys' hospitality here on the forum brings you back!
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  #39  
Old 05-26-2020, 10:56 PM
kaaskop49 kaaskop49 is offline
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Quote:
Originally Posted by Chukar60 View Post
From my view that gun is in no way new. Too many scratches and as one poster mentioned the turn line is too heavy. I have seen several brand new guns with very very light turn lines. The gun will be cycled and test fired before it leaves the factory. That will leave a line albeit a very slight one.
My biggest concern is where the side plate is directly below the frame under the cylinder. The side plate looks straight and the frame looks to be warped upward.
Also when you enlarge the second picture you can see the forward side plate screw is buggered. Somebody, not the factory, has been inside the gun and that would explain the bulge where the plate meets the frame. Inexperienced replacement of the plate..
^^^what he said. Boy, you have some eye! That frame area warped upward is disgraceful! Anybody see the HBO series "Westworld"? This gun looks like an example of what the repair techs in that show refer to as "sampling the merch," i.e. playing with the hosts. I know a fellow who does this: shooting unfired new guns, cleaning them and selling them at shows as new.

Last year, I bought a 627PC snub from the pro shop at my club. It had been in and out of the safe to the display case daily for most of a year. Not a mark on it. It CAN be done; it just requires being ethical. Some folks simply cannot.

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  #40  
Old 05-26-2020, 11:21 PM
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g-dad g-dad is offline
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Glad it worked out for you. I like the unfluted cylinder. I might need one too!!
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  #41  
Old 05-31-2020, 03:46 PM
gebomartin gebomartin is offline
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WELL, I got me a new 686 Plus yesterday. All is well. Did take 3 hours for background check to go through. This one shop had 126 background checks yesterday.

I was treated right even though I was ignorant! WOO HOO!
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  #42  
Old 05-31-2020, 05:50 PM
JayFramer JayFramer is offline
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Quote:
Originally Posted by gebomartin View Post
Well, I have an update. Met with the owner this morning. He was gone last week when my gun came in and when I came by. He reviewed the video tape and said his employee only checked serial number to make sure it matched.

He looked the revolver over and in 15 seconds, he apologized and said it was a pitiful excuse for workmanship. He texted his rep and I'll have a new 686 plus this Friday. He said he would personally inspect this next gun for me. He said it is obvious someone tried to work with the side plate. He also saw the grip had been removed. He said both S&W and Ruger QC had really gone down.

Just goes to show you, if you treat people right and with respect, they will respect you and treat you right. Thank all of you that encouraged me. It made a difference. I was one sick puppy Sunday and Monday.

Really, thank you guys for all your help. I took your responses to show the owner but he quickly said, "I don't need them."
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Fit and finish on S&W revolvers has plummeted.

Now, they donít even bother to fit the cranes properly and many have huge gaps.
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