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S&W Revolvers: 1980 to the Present All NON-PINNED Barrels, the L-Frames, and the New Era Revolvers


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  #51  
Old 02-01-2021, 11:07 AM
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I'm not sure why people who have been waiting over six months without replies from the company don't call the Oklahoma Attorney General's office and report them for fraud. If enough of you do that, they'll either get shut down or will need to actually do the job they've been paid to do and produce the adapters.

By the way, when did the name change to "Tomahawk Grips"? Is this the old "change our name to stay ahead of the law" tactic?

Last edited by Borderboss; 02-01-2021 at 11:08 AM.
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  #52  
Old 02-01-2021, 01:15 PM
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It's astonishing anyone would even consider buying from this merchant.

smh
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  #53  
Old 02-01-2021, 01:21 PM
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I had to wait 13 months to get mine, never heard a word it just showed up one day. Poor manners and or business practices doesn’t constitute fraud. A little communication goes a long way.
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Old 02-01-2021, 01:27 PM
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Poor manners and or business practices doesn’t constitute fraud.
Yes, it actually does. Taking money for a product for sale and not delivering it is fraud. I'm confident that the reason they don't take credit cards for payment is because the credit card companies require that they not charge the card until the order is fulfilled.
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Old 02-01-2021, 01:47 PM
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I think some here on the forum might not ought to consider ordering anything that takes 7 months or more to receive.

- Same principle as not buying a lot of green bananas
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Old 02-01-2021, 01:54 PM
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Yes, it actually does. Taking money for a product for sale and not delivering it is fraud. I'm confident that the reason they don't take credit cards for payment is because the credit card companies require that they not charge the card until the order is fulfilled.
That’s absolutely true if the customer never receives it and you can prove intent to defraud - I haven’t heard of anyone not receiving their adapters, just long waits and no communication.
I waited 13 months, but I still received it.

Do you have specific knowledge of someone ordering from Tyler and them not delivering? At worst you would have a civil/small claims action. I am not happy with them and their ****** customer service and will never order from them again, but I wasn’t defrauded. Their website acknowledges their tardiness and willingness to refund payment if you’re not happy with the protracted wait.



“REFUND POLICY

AND PROCEDURE

_________________________________________________________________________



If YOU HAVE RECEIVED THE WRONG ITEM

1. Please notify us via TEXT MESSAGE 405-625-4992 that you are sending it back via USPS to the following address

2. TOMAHAWK GRIPS PO BOX 492, NEWALLA, OK 74857

3. Please do no alter or damage the item in anyway as this will void your refund.

__________________________________________________________________________________________________________

NOTE: ALL ORDERS ARE PRE-PAY, Hand Made and Artistically Crafted

IF ARE WAITING FOR A PRE-PAID ITEM AND NO LONGER WISH TO WAIT

REFUND POLICY: We honor all refund requests during the ordering process. However, the shipping and handling charge of $8.75 is NON-REFUNDABLE and is applied to the certified mail and processing of the refund request. The full refund of the part or parts will be refunded in full when a refund is requested during the ordering process only. Even if your part has not shipped, the S/H fee of $8.75 will not be refunded.



1. Please notify us via TEXT MESSAGE or through US mail to the following address: TOMAHAWK GRIPS PO BOX 492, NEWALLA, OK 74857. It is important, to be cordial, and non-threatening, we are only human beings on the other end of the phone, please remember this. 405-625-4992

2. Your refund will be sent to your original order address, via Certified Mail, in a US Postal Money Order or Bank Money Order.

3. Please allow 7-14 days to process refunds and shipping times.

ALL REFUND REQUESTS are honored

If you have further issues, please feel free to contact us again via text, phone, or US Mail.”

_______________________________________
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  #57  
Old 02-01-2021, 01:56 PM
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Taking money for a product for sale and not delivering it is fraud. I'm confident that the reason they don't take credit cards for payment is because the credit card companies require that they not charge the card until the order is fulfilled.
There are legal requirements for other forms of payment, as well.

FTC site

It certainly appears they are in violation of federal laws.

IANAL

Regardless, still can't fathom giving this merchant a penny.
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  #58  
Old 02-01-2021, 01:57 PM
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That’s absolutely true if the customer never receives it and you can prove intent to defraud - I haven’t heard of anyone not receiving their adapters, just long waits and no communication.
I waited 13 months, but I still received it.

Do you have a specific knowledge of someone ordering from Tyler and them not delivering? At worst you would have a civil/small claims action. I am not happy with them and their ****** customer service and will never order from them again, but I wasn’t defrauded. Their website acknowledges their tardiness and willingness to refund payment if you’re not happy with the protracted wait.
From the link above they still appear to be violating the law and what is required of them.

To paraphrase they have a legally implied ship date of 30 days and are legally required to communicate delays and/or refund payment.

It does not appear intent, website acknowledgement nor willingness to refund alleviate then from these legal obligations.

Again, IANAL.

Last edited by gr7070; 02-01-2021 at 02:35 PM.
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  #59  
Old 02-01-2021, 02:04 PM
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How to file a complaint
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  #60  
Old 02-01-2021, 03:20 PM
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That’s absolutely true if the customer never receives it and you can prove intent to defraud - I haven’t heard of anyone not receiving their adapters, just long waits and no communication.
I waited 13 months, but I still received it.

Do you have a specific knowledge of someone ordering from Tyler and them not delivering? At worst you would have a civil/small claims action. I am not happy with them and their ****** customer service and will never order from them again, but I wasn’t defrauded. Their website acknowledges their tardiness and willingness to refund payment if you’re not happy with the protracted wait.
Feel free to search the forum, as there are many Tyler threads with many people who haven't received the products they ordered.

A reasonable person would conclude long before 13 months had passed that they had been defrauded of their money because they didn't receive the product and received no responses to outreach from the company.

Frankly, you're lucky your order showed up.
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  #61  
Old 02-01-2021, 03:30 PM
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From the link above they still appear to be violating the law and what is required of them.

To paraphrase they have a legally implied ship date of 30 days and are legally required to communicate delays and/or refund payment.

It does not appear intent, website acknowledgement nor willingness to refund alleviate then from these legal obligations.

Again, IANAL.
Per the FTC website at the link above, they're violating the federal "Mail, Internet or Telephone Order Merchandise Rule". The home page for Tyler Manufacturing clearly states the following:

Quote:
Our shipping times vary, depending on the volume of orders that come in at any particular time. We generally estimate a 2 to 3 week ship time, however, it is impossible to predict the volume of orders at any particular time. We generally say 2 to 3 weeks but shipping times can vary at anytime.
I challenge anyone to find someone on this board that received an order from Tyler within three weeks.

I'm wound up on this topic because I believe people should do what they say they're going to do, especially when they take money for it. I can't for the life of me understand why there are so many people on this forum that are willing to give Tyler's a pass on their horrible (and illegal) business practices. This isn't like it's old man Tyler still cranking them out in his garage. This is a whole new set of people that are involved, and even changed the name of the company to "Tomahawk Grips".
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  #62  
Old 02-01-2021, 03:44 PM
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I'm not one to discourage small business but geez, either make good on your promises or sell to a bigger manufacturer of scale that can get the job done faster for less money.

I can't imagine that these are hard to make once you've sorted out the molds.
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  #63  
Old 02-01-2021, 08:09 PM
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People are willing to order and wait because not everyone needs instant gratification. Tyler is still the ONLY company that makes the grip adapter from metal and for some, that is important.

Others are happy with a resin like product that ships quick, like offered by BK Grips. (I still haven’t ordered mine to try them!).

I still think that someone should try aluminum casting on a small scale before bashing an entrepreneur who is, slowly, filling a need.

Kevin
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  #64  
Old 02-01-2021, 11:59 PM
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Falling behind has been SOP for this company for many years. There are other options for similar products.
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  #65  
Old 02-02-2021, 12:32 AM
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People are willing to order and wait because not everyone needs instant gratification. Tyler is still the ONLY company that makes the grip adapter from metal and for some, that is important.

Others are happy with a resin like product that ships quick, like offered by BK Grips. (I still haven’t ordered mine to try them!).

I still think that someone should try aluminum casting on a small scale before bashing an entrepreneur who is, slowly, filling a need.

Kevin
I don't necessarily have a problem with the time it takes to get their product.

What I have an issue with is telling customers 2-3 weeks, immediately cashing checks or charging credit cards, then refusing to acknowledge any attempts at communication when when the customer attempts to get a status update.
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Old 02-02-2021, 01:30 AM
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... before bashing an entrepreneur who is, slowly, filling a need.

Kevin
It's not "bashing an entrepreneur" when they appear to be violating the law on many levels. That is far from bashing.

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People are willing to order and wait because not everyone needs instant gratification.
Kevin
To suggest that expecting delivery before 13 months is "need for instant gratification" is a gross mischaracterization.
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  #67  
Old 02-02-2021, 03:25 AM
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It is pretty simple. Pay list price and wait, or go to eBay and get one right away for their prices.
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Old 02-02-2021, 08:17 AM
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It is pretty simple. Pay list price and wait, or go to eBay and get one right away for their prices.

Larry
Exactly or better yet don't support a **** company like Tyler and support a good fellow forum member who makes in my opinion a better product (BK Grips) and ships fast. Mailed mine next day.

Eric

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Old 02-02-2021, 08:32 AM
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BK offers a great product (I have several), but doesn't offer grip adapters in aluminum. For that, there's only vintage, or Tyler.

Most folks on here have no problem waiting a year or more for custom grips, leather or gunsmithing... so we should be able to agree the problem is communication, and the website's "3 weeks" nonsense. If it clearly stated it usually takes 10-12 months, I think many here would be willing to wait.

FWIW, I did get an offer of a refund when I actually managed to make contact about 5 months into my order. I stuck with it and eventually received my grip adapters.
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Old 02-04-2021, 12:38 PM
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I can make grips adapters out of any metal I choose or you want. I can TiN coat or anodize them in any color available. I can add features (checkering, customized logos, etc.) with ease.

I am a big fan of Tyler T-Grips, but when I see an entity that continually underperforms, all I see is opportunity.

My only hold up is a little market research to ensure that the juice is worth the squeeze.

I have spent over a decade making implants for surgery, this is a cake walk compared to that.

So, are we all tied up with the nostalgia and traditionalism of using a Tyler T-Grip, or would we all welcome a new entry into the space and be willing to add them to our classic and new revolvers?

One thing I know for sure, if I do launch such an enterprise, inventory control and customer service will be on point.

Expectations will be exceeded, promises will be kept.

Any feedback would be appreciated.
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Old 02-04-2021, 12:43 PM
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I can make grips adapters out of any metal I choose or you want. I can TiN coat or anodize them in any color available. I can add features (checkering, customized logos, etc.) with ease.

I am a big fan of Tyler T-Grips, but when I see an entity that continually underperforms, all I see is opportunity.

My only hold up is a little market research to ensure that the juice is worth the squeeze.

I have spent over a decade making implants for surgery, this is a cake walk compared to that.

So, are we all tied up with the nostalgia and traditionalism of using a Tyler T-Grip, or would we all welcome a new entry into the space and be willing to add them to our classic and new revolvers?

One thing I know for sure, if I do launch such an enterprise, inventory control and customer service will be on point.

Expectations will be exceeded, promises will be kept.

Any feedback would be appreciated.
GO FOR IT!

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Old 02-04-2021, 02:06 PM
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Duly noted!
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  #73  
Old 02-04-2021, 02:13 PM
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Quote:
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I can make grips adapters out of any metal I choose or you want. I can TiN coat or anodize them in any color available. I can add features (checkering, customized logos, etc.) with ease.

I am a big fan of Tyler T-Grips, but when I see an entity that continually underperforms, all I see is opportunity.

My only hold up is a little market research to ensure that the juice is worth the squeeze.

I have spent over a decade making implants for surgery, this is a cake walk compared to that.

So, are we all tied up with the nostalgia and traditionalism of using a Tyler T-Grip, or would we all welcome a new entry into the space and be willing to add them to our classic and new revolvers?

One thing I know for sure, if I do launch such an enterprise, inventory control and customer service will be on point.

Expectations will be exceeded, promises will be kept.

Any feedback would be appreciated.

If I had the opportunity to purchase metal adapters in black/blue and stainless, could pay with an online modern payment method, and knew they'd be here within a reasonable amount of time, I'd purchase about five or six right off of the bat. +1 for going for it!
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Old 02-04-2021, 02:36 PM
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Thanks for the input.
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Old 02-04-2021, 03:51 PM
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To No Quarter


I have been a member here for awhile, read the forum every day but rarely post. I've purchased Tyler T-grips since the late 1970s. If you should start casting and selling grip adapters, I'd buy from you. I bought a Ruger Speed Six over a year ago, have been using a Tyler T-Grip for the Colt D frame on it, the fit is kinda close but not exact. I've considered sending off a check to Tyler for a Ruger T-Grip, but I think that a 12-13 month wait with no real guarantee that you'll eventually get one is too risky
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Old 02-04-2021, 04:32 PM
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I have spent over a decade making implants for surgery, this is a cake walk compared to that.
Sounds promising, but remember these will not be "implants for surgery" so they can't cost a thousand dollars each. Having the price in line with the Tyler's would be great.
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Old 02-04-2021, 05:53 PM
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Competitive price is a requirement for my analysis of the opportunity. I would say though, that with current pricing, you are getting what you pay for... A nice product with terrible service and support and questionable successful delivery.

Poor availability and service could be caused by incompetence, or it could be a result of poor margins and bad cash flow management. It could be a a combination of all three I will be able to backwards engineer how to beat them once I get an idea of the most efficient way to make them.
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Old 02-04-2021, 05:59 PM
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Quote:
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Competitive price is a requirement for my analysis of the opportunity. I would say though, that with current pricing, you are getting what you pay for... A nice product with terrible service and support and questionable successful delivery.

Poor availability and service could be caused by incompetence, or it could be a result of poor margins and bad cash flow management. It could be a a combination of all three I will be able to backwards engineer how to beat them once I get an idea of the most efficient way to make them.
This is a very good point. I would rather buy a $50 product that shows up in a week instead of a $30 product that might show up in a year.
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Old 02-04-2021, 06:10 PM
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I'd LOVE to see a new adapter choice besides Tyler and the very good BK.
Just think how cool it would be if it incorporated the S&W logo! (I know, that's probably verboten, but I'd pay more )
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Old 02-04-2021, 06:53 PM
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Quote:
Originally Posted by No Quarter View Post
I can make grips adapters out of any metal I choose or you want. I can TiN coat or anodize them in any color available. I can add features (checkering, customized logos, etc.) with ease.

I am a big fan of Tyler T-Grips, but when I see an entity that continually underperforms, all I see is opportunity.

My only hold up is a little market research to ensure that the juice is worth the squeeze.

I have spent over a decade making implants for surgery, this is a cake walk compared to that.

So, are we all tied up with the nostalgia and traditionalism of using a Tyler T-Grip, or would we all welcome a new entry into the space and be willing to add them to our classic and new revolvers?

One thing I know for sure, if I do launch such an enterprise, inventory control and customer service will be on point.

Expectations will be exceeded, promises will be kept.

Any feedback would be appreciated.

I'm in - when can we start ordering?
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Old 02-04-2021, 08:48 PM
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Engineer is putting together a print and 3d model suitable for rapid prototyping. Concurrent with the prototyping, we'll be doing a manufacturing analysis to start working out material, machining, TiN or anodizing, and assembly costs.

That will allow me to figure out the rest of the story. Once I determine cost and anticipated retail price, I'll query interested customers to determine launch sizes and configurations. A pre-order campaign will be launched and, after a successful beta launch, a full blown assault on the market will take place. Obviously, I will do so here. I will look and see what rules I need to adhere to on this forum so I don't take advantage of the free platform. I want to do this the right way.

I will keep everyone up to date via a new post after I get the information I need to either launch or abort this idea.
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Old 02-04-2021, 09:18 PM
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Engineer is putting together a print and 3d model suitable for rapid prototyping. Concurrent with the prototyping, we'll be doing a manufacturing analysis to start working out material, machining, TiN or anodizing, and assembly costs.

That will allow me to figure out the rest of the story. Once I determine cost and anticipated retail price, I'll query interested customers to determine launch sizes and configurations. A pre-order campaign will be launched and, after a successful beta launch, a full blown assault on the market will take place. Obviously, I will do so here. I will look and see what rules I need to adhere to on this forum so I don't take advantage of the free platform. I want to do this the right way.

I will keep everyone up to date via a new post after I get the information I need to either launch or abort this idea.

Concurrent with this effort, a steel solution to the S&W 3rd generation grip, easily duplicated on today’s 3D technology, would be well received by many.


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Old 02-04-2021, 09:24 PM
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Obviously, I will do so here. I will look and see what rules I need to adhere to on this forum so I don't take advantage of the free platform. I want to do this the right way.
This actually is not a free platform, Lee Jarrett has spent a ton of time, money and effort getting up and keeping it going. Nothing stops any member here from contributing and such contributions are appreciated.

I genuinely hope you are successful in your endeavor and wish you well.
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Old 02-04-2021, 09:42 PM
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No Quarter

I'd be in for one... maybe two.
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Old 02-04-2021, 10:09 PM
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I did not mean to intimate that this site does not cost the owners money to operate. I have been involved with similar platforms in other industries and the time, money and effort can be substantial.

I meant that if I needed to register as a vendor and pay a fee, I would abide by any rules. If it is on the "honor system" I will happily make a contribution and purchase advertising on here should I launch this thing.
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Old 02-04-2021, 11:18 PM
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No Quarter,

I still need a couple of grip adapters. Count me in.

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Old 02-05-2021, 06:19 AM
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I have a sw 15 2 inch barrel that was customized and have a set of eagle Stag grips The Tyler T would’ve been perfect order never received over six months ago wrote it off call BK grips came in days. It’s a hard in plastic I shot the gun and works well I was surprised it was plastic but I said the same thing years ago in Glock came out now I own several polymer guns Lol
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Old 02-05-2021, 09:31 AM
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No Quarter,

Count me in,I think it would be productive for you.While the BK is an excellent product I would prefer a metal grip.I think other prospective buyers would too. If you have the knowledge may not be a bad idea to put it to work, you won't know where it will go until you try.
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Old 02-05-2021, 10:04 AM
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I've been quite satisfied with BK's over the last several years as I'm sure many of the others here have been, but I could probably have my arm twisted to buy one in metal, just for the grins and giggles of it if nothing else. <lol> I don't even have a gun for it now that I think of it. Everything I own has target stocks, with a couple pair waiting for guns.

So? I wouldn't be the first time I bought something I needed a gun for.
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Old 02-05-2021, 10:54 AM
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Thanks for the continued replies everyone. The numbers will lead the way!
I have a BK adapter as well. Personally, I did not care for the plastic. It is just an aesthetics thing though. Functionally, they do what they are supposed to do.
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Old 02-05-2021, 08:53 PM
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No Quarter put me down for a square butt k frame, aluminum, for my model 65. I have a black BK on my round butt 3-inch 64, it's great, but it made me have to get a pair of Altamont panels with quite a bit of black coloring so it "matched".

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Old 02-05-2021, 10:33 PM
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Polished K round please! Pre-pandemic when going to a restaurant was a normal thing I never waited more than an hour-never found a place worth the wait and yes I've eaten in many countries around the world with fine restaurants.

I never waited a very long time for a new vehicle, on the rare times I bought new (that includes motorcycles). Lately I've had no issue waiting 4 days for a gun to be delivered or my background check (that's supposed to be "instant") to be completed.

About the only things I've waited long for are my sons and then later my grandchildren to be born. I did wait 3 months for a holster once and 6 for a custom built 1911-that was a long time ago.

Hell, I might not even wake up tomorrow so yeah, wait time does matter to me.

To heck with Tyler as much as I want a polished one for my 3" round 64.
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Old 02-05-2021, 10:45 PM
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Yeah I’m glad that he’s still doing his best to fill orders. I might get a bit peeved if my order was behind this long, but as you all said, he’s a small shop with his family. He can’t churn out thousands of them per day. I can also really respect that he is refusing to speed things up at the detriment to the quality he puts into them with his own hands.
You also gotta put tge Kung Flu situation in the mix too. Hard telling how long he’s had to wait for materials to come in stock and be delivered.

I love my T-Grips. They make these revolvers really look classy.


Let this be a lesson to us all. When we order something that’s from a one man shop and he won’t quote a delivery time or schedule and doesn’t answer the phone or emails...we need to step back and take a deep breath and allow these artisans to complete your order the way you want it and expect it to be.
Good to hear you can finally enjoy them.
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Old 02-06-2021, 12:41 AM
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Let this be a lesson to us all. When we order something that’s from a one man shop and he won’t quote a delivery time or schedule and doesn’t answer the phone or emails...we need to step back and take a deep breath and allow these artisans to complete your order the way you want it and expect it to be.
Good to hear you can finally enjoy them.
There is a shipping time of 3-4 weeks listed on the site, which appears to be pulled out of thin air given the year long wait that most that actually receive their order seem to go through. Basic communication isn't much to ask for in the internet age, especially when the checks get cashed as quickly as they get sent. Not to mention there's no reason why these should have to be made-to-order. The frame sizes are standardized and batch manufacturing for popular SKUs makes sense.

I'm glad they're (apparently) still making them, and the quality certainly seems to be as expected, but there's no excuse to run a business like this in this millennium IMO.

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Old 02-07-2021, 01:17 AM
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.

I love my T-Grips. They make these revolvers really look classy. When we order something that’s from a one man shop and he won’t quote a delivery time or schedule and doesn’t answer the phone or emails...we need to step back and take a deep breath and allow these artisans to complete your order the way you want it and expect it to be.
Good to hear you can finally enjoy them.
I understood the wait times involved and set a reminder every month or so to check on the order. Got mine in 2 months. Granted this grip was not as in demand as the Smiths but worth the wait.
He could presumably jack the price to $60, which would cut orders by 2/3 and you could get the grips in 1-2 months. They are worth the wait.

The t grip didnt align perfectly with the altamonts but I liked the look. And still comfortable.

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Old 02-11-2021, 05:08 PM
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When I purchased my new to me, 12-2 snubby revolver, I had to settle with the conventional K frame magna grips (that were on the revolver) that have a gap at the top of the grip due to the narrower 12-2 grip frame compared to a standard K frame.

I have been unable to find any grip maker that addresses this issue with the exception of Spegal. I have been on his list for a little over a year and am happily waiting my turn. As best I can at least. ;-)

So, because of what I learned on this forum, I chose to purchase from BK grips because I wanted a stop gap so to speak until I can get my preferred grip set up. I had no interest in waiting a year for a T grip adaptor to arrive. I had my BKs in a week or two from ordering. I will still get the Spegals when I can, but until then, the BKs will suffice. That gap pinches a little under recoil.
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Old 02-11-2021, 05:20 PM
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A40F7191-83F7-48EE-B1F9-95CDF9D079F8.jpgI like BKs.
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Old 02-19-2021, 08:07 PM
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Quote:
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I can make grips adapters out of any metal I choose or you want. I can TiN coat or anodize them in any color available. I can add features (checkering, customized logos, etc.) with ease.



I am a big fan of Tyler T-Grips, but when I see an entity that continually underperforms, all I see is opportunity.



My only hold up is a little market research to ensure that the juice is worth the squeeze.



I have spent over a decade making implants for surgery, this is a cake walk compared to that.



So, are we all tied up with the nostalgia and traditionalism of using a Tyler T-Grip, or would we all welcome a new entry into the space and be willing to add them to our classic and new revolvers?



One thing I know for sure, if I do launch such an enterprise, inventory control and customer service will be on point.



Expectations will be exceeded, promises will be kept.



Any feedback would be appreciated.
I'm in, I don't even care about the wait, so long as you respond if I call/text/email, in a reasonable time frame.

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Old 02-19-2021, 08:27 PM
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I challenge anyone to find someone on this board that received an order from Tyler within three weeks.
I ordered a set a few years ago, knowing all about the trials and tribulations. I got the order in a couple of months. It was Summer and I had a lot on my plate at the time, so the wait wasn't an issue.

I liked it so much I ordered 2 more sets. Those I DID get within 3 weeks. Boy, I was surprised. I have no more need, so I never ordered a third time.

Another poster recently questioned whether anyone on the board placed an order and NEVER got it. So far, nobody has replied to that post.

Yeah, its all really bad, but y'all knows whats what so nobody really should complain. Surely someone on the board must live close to him. maybe they should stop in and see him....
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Old 02-20-2021, 10:13 AM
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I know the owners of Tyler T. I will talk to them and see if I can get a reasonable response.

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