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09-09-2020, 06:22 PM
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Location: Central Florida
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Issue with a new 60-15...resolved?
Back in July, I was looking for advice on a jammed trigger. I believe other threads have described a similar problem. I sent my new revolver to Springfield for assessment and repair. Just got it back yesterday. S&W replaced the trigger, hammer, yoke and extractor. I went straight to the range and burned off 100 rounds of .38 special and everything works fine now. Unfortunately, I never did learn what the problem was, but I'm certainly glad it works now (fingers crossed).
Thanks for all he opinions and advice...
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09-09-2020, 07:21 PM
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This forum is a fountain of opinions! And advice. Some of it is great, much is good. All of it is free.
Kevin
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Unshared knowledge is wasted.
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09-09-2020, 08:45 PM
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While they always fix whatever I send in,
they will never tell you what the problem really was or why they replaced what they did.
I suppose that since they don't charge you, they don't have to tell you ****.
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09-09-2020, 09:08 PM
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Probably long ratchets. Was the trigger sticking or hanging up at the rear of the pull, or not returning forward?
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Ret. LE, FA Instr, S&W Armorer
Last edited by armorer951; 09-09-2020 at 09:16 PM.
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09-09-2020, 09:32 PM
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Quote:
Originally Posted by BillBond
While they always fix whatever I send in,
they will never tell you what the problem really was or why they replaced what they did.
I suppose that since they don't charge you, they don't have to tell you ****.
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I have found this to be true to the letter.
They will fix it for you, but never tell you a dang thing.
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09-09-2020, 10:55 PM
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I have a NIB unfired 60-14. (since leaving the factory May 2017)
Makes me wonder if it has any issues. 
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Kenny
Endeavor to persevere.
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09-09-2020, 11:26 PM
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No they won’t tell you. I don’t blame them either.
They don’t want to air their dirty laundry, nor admit any liability.
Glad you got it back in working order.
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09-10-2020, 12:23 AM
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Quote:
Originally Posted by Chukar60
No they won’t tell you. I don’t blame them either.
They don’t want to air their dirty laundry, nor admit any liability.
Glad you got it back in working order.
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Bingo Mr. Chukar, litigious inclined persons could work the company using company supplied information.
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03-13-2021, 09:11 AM
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So, the troublesome 60-15 is in Springfield for the third time. The trigger, extractor, yoke and hammer were replace on the first trip, the barrel was realigned on the second trip, and now I just received an email that the frame is being swapped because of a broken trigger rotator stud on the frame. This will mean the gun will get a new serial number. Nine months old with 600 rounds of .38 and 8 rounds of .357 through it.
Wow! Will it even be the same gun?
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