Smith & Wesson Forum

Go Back   Smith & Wesson Forum > >

Notices

S&W Revolvers: 1980 to the Present All NON-PINNED Barrels, the L-Frames, and the New Era Revolvers


Reply
 
Thread Tools Display Modes
  #1  
Old 08-26-2009, 04:31 PM
i8mtm i8mtm is offline
Member
 
Join Date: Dec 2006
Posts: 58
Likes: 0
Liked 4 Times in 2 Posts
Question Anyone send in a "de-locked" revolver to Smith for warranty work?

The only internal lock revolvers I own are models that S&W never made without locks (scandium lightweights).

I don't trust the lock and choose to remove the flag before I carry the guns.

I do save the flag so that I could re-install it if I sell the gun, but I am curious.......

Has anyone sent in a "de-locked" S&W revolver for warranty work? Did they refuse to work on the gun claiming the warranty was void? Or did they do the needed repair and also install a new flag or lock?

Just trying to get an idea of what their position is in case I ever need to send in a gun.

Thanks!

i8mtm
Reply With Quote
  #2  
Old 08-26-2009, 04:48 PM
pred pred is offline
Member
 
Join Date: Nov 2007
Location: S.E.PA.
Posts: 1,904
Likes: 0
Liked 42 Times in 24 Posts
Default

Just tell em you bought it that way,,,,
They will "fix" it for you and then you will more spare parts.
Peter
__________________
Need 1/2 moon Chiefs special
Reply With Quote
  #3  
Old 08-27-2009, 12:15 AM
TLE TLE is offline
Member
 
Join Date: Jan 2007
Posts: 71
Likes: 0
Liked 12 Times in 9 Posts
Default

I would not tell them that you bought it that way. For one reason, it's lying, and as I recently found out when the barrel snapped off of my model 66, there is NO warranty on a used gun so if you say you bought it that way it means that you bought it used and as such has no warranty.
Reply With Quote
  #4  
Old 08-27-2009, 12:37 PM
danbrew danbrew is offline
Banned
 
Join Date: Mar 2009
Posts: 36
Likes: 0
Liked 1 Time in 1 Post
Default

So what did S&W say when the barrel snapped off your Model 66? Tough? Or we'll fix it as x price, or we'll fix it for free?
Reply With Quote
  #5  
Old 08-27-2009, 03:00 PM
David Sinko David Sinko is offline
Member
 
Join Date: Feb 2007
Posts: 2,043
Likes: 0
Liked 292 Times in 182 Posts
Default

I expect that they would either refuse to work on it or re-install the lock and then charge you for it. I do not own any new S&W revolvers but if I did, I would never send it back to S&W for any kind of work. I would prefer to pay to have a competent gunsmith do it right the first time. Pinnacle Custom can fix just about any problem, including broken hammer and trigger studs. The only problem I've ever seen that he could (would?) NOT fix was a yoke stem separation, and that happens so infrequently that most shooters don't even know what it is.

Dave Sinko
Reply With Quote
  #6  
Old 08-27-2009, 05:45 PM
pred pred is offline
Member
 
Join Date: Nov 2007
Location: S.E.PA.
Posts: 1,904
Likes: 0
Liked 42 Times in 24 Posts
Default

I bought a Mountain gun used in 44mag, And I ground down the Nub to delete the lock function, Well before I went to sell it I called Smith and Wesson about ordering the part, So the gun could be fixed,
They simply asked if the the lock worked, I said NO, They said, I will get a shipping tag in the mail and they will repair it and send it back.
Peter
__________________
Need 1/2 moon Chiefs special
Reply With Quote
  #7  
Old 08-27-2009, 05:54 PM
VM VM is offline
SWCA Member
Anyone send in a "de-locked" revolver to Smith for warranty work? Anyone send in a "de-locked" revolver to Smith for warranty work? Anyone send in a "de-locked" revolver to Smith for warranty work? Anyone send in a "de-locked" revolver to Smith for warranty work? Anyone send in a "de-locked" revolver to Smith for warranty work?  
Join Date: Aug 2006
Location: War Eagle!
Posts: 6,580
Likes: 1,711
Liked 3,198 Times in 1,162 Posts
Default

Quote:
Originally Posted by pred View Post
I bought a Mountain gun used in 44mag, And I ground down the Nub to delete the lock function, Well before I went to sell it I called Smith and Wesson about ordering the part, So the gun could be fixed,
They simply asked if the the lock worked, I said NO, They said, I will get a shipping tag in the mail and they will repair it and send it back.
Peter
This is something that has indeed happened in the past?
They corrected the gun and took care of shipping both ways?
Reply With Quote
  #8  
Old 08-27-2009, 05:59 PM
pred pred is offline
Member
 
Join Date: Nov 2007
Location: S.E.PA.
Posts: 1,904
Likes: 0
Liked 42 Times in 24 Posts
Default

Quote:
Originally Posted by VM View Post
This is something that has indeed happened in the past?
They corrected the gun and took care of shipping both ways?
Yup!
I bought the gun about 2 years ago,,, Found a 629-2 in 3" around X-mas, and went to sell the Mountain gun in Jan or Feb of this year, Wanted the lock to function first...
They said ?FLAG? part with nob was a fitted part, And had the shipping slip in about 1 week.
Granted I didnt volunteer the info that I ground it down, And they didnt ask,,, If they did, I would have told them I did it...
ANyway, From now on, I will just remove the part for later use if I decide to sell,
I only have 1 with lock now, A 340SC, And most likely wont be buting any more lock guns.
Peter
__________________
Need 1/2 moon Chiefs special
Reply With Quote
  #9  
Old 08-27-2009, 06:50 PM
TLE TLE is offline
Member
 
Join Date: Jan 2007
Posts: 71
Likes: 0
Liked 12 Times in 9 Posts
Default

Quote:
Originally Posted by danbrew View Post
So what did S&W say when the barrel snapped off your Model 66? Tough? Or we'll fix it as x price, or we'll fix it for free?
The conversation started with a line of questioning to see how they could deny service.
Question 1: Were you shooting reloads?
Question 2: Are you the original owner, did you buy the gun used?

After question 2 was answered honestly that I was not the original purchaser I was told that there was no warranty for used guns. They said I could send in in at my expense and purchase the parts and labor.

I said, "so what your telling me is that Smith won't do squat for me on the defect". The answer was "as I said, no warranty on used guns".

So I fixed it myself. The NC DOC had the same problem with some of their guns. It's caused from over tightening the barrel.
Reply With Quote
  #10  
Old 08-27-2009, 09:12 PM
cowboydave cowboydave is offline
Member
Anyone send in a "de-locked" revolver to Smith for warranty work? Anyone send in a "de-locked" revolver to Smith for warranty work? Anyone send in a "de-locked" revolver to Smith for warranty work? Anyone send in a "de-locked" revolver to Smith for warranty work? Anyone send in a "de-locked" revolver to Smith for warranty work?  
Join Date: Jun 2006
Location: Central Texas
Posts: 205
Likes: 20
Liked 6 Times in 5 Posts
Default

My used 340sc was under warranty. I do not know how many people owned it before me. It had a cracked frame and S&W replaced the frame free of charge and they paid shipping both ways. I still own it as it is my carry gun.
Dave
Reply With Quote
  #11  
Old 08-27-2009, 10:40 PM
dd698 dd698 is offline
US Veteran
 
Join Date: Mar 2008
Location: Michigan
Posts: 116
Likes: 0
Liked 0 Times in 0 Posts
Smile

Smith paid shipping on my 625-8 even though I bought it slightly used. The gun lock needed work as it caused the thing to lock up. I did however send in the product registration as it never had been sent in by the original owner. I had earlier sent the gun in for action enhancement.The locks may be horse manure,but Smith has been very good to me.
Reply With Quote
Reply

Tags
629, gunsmith, lock, model 625, model 66, mountain gun, scandium, smith and wesson

Thread Tools
Display Modes

Posting Rules
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Why send in Smith "Product Registration" Card? davemercer S&W Revolvers: 1980 to the Present 19 03-04-2017 08:32 AM
Anybody Ever Send in a Revolver "Just Because"? kbm6893 S&W-Smithing 11 01-07-2017 08:30 AM
Why send a Smith revolver to Karl Sokol? Hawgleg44 S&W Revolvers: 1980 to the Present 30 04-15-2015 06:14 PM
As new Mod. 586 - no dash, no "M" stamp. Should I send it in for the "improvement?" phnx S&W Revolvers: 1980 to the Present 32 02-12-2014 09:49 AM
Jerry Miculek "De-Locked" his competition revolver!!! Steve_NEPhila S&W Revolvers: 1980 to the Present 53 07-27-2010 02:10 AM

Powered by vBadvanced CMPS v3.2.3
smith-wessonforum.com tested by Norton Internet Security smith-wessonforum.com tested by McAfee Internet Security

All times are GMT -4. The time now is 11:28 AM.


Search Engine Optimisation provided by DragonByte SEO v2.0.42 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Smith-WessonForum.com is not affiliated with Smith & Wesson Holding Corporation (NASDAQ Global Select: SWHC)