Could be a number of things, the IL, ejector rod loose, etc. Take of grips and loosen mainspring taking tension off the hammer and see if that will work. If that does not work and you are comfortable taking off sideplate, you can remove rebound slide to release tension. If you cant get it figured out, call S&W and get a pick up tag to send it back. They will fix and return in a matter of days.
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