Hi:
I have a Model 642 that the clear finish is peeling off.
I contacted S&W Customer Service and was informed that the finish is under warranty for one year ?
I purchased this revolver 1.5-2 years ago new. The Rep told me that the serial number show it left the factory in 2010 so the warranty is void. I asked if weapons sit in the warehouses or shop selves longer than a year and he admitted "Yes". I received a return label to send the revolver back for evaluation. I reported that the revolver has been carried in a IWB holster and has been cleaned with non=acid cleaner/oil.
The clincher was the rep said that the S&W Revolver was for using/defense/shooting and not for looks ??
Jimmy