I have a recent purchase M28 that spits lead. It's drawn blood on my left cheek. Not good.
I think it's a timing issue and would like opinions on sending it in to S&W for repair.

Good idea or not?
Or better to take it locally. Only one Smith near me.
It was bought used btw

Smith & Wesson will correct the problem cheaper (most likely) than a private GS, and they will check everything out.

That's what I was thinking. Refresh my memory... I can still send it direct to S&W, bypassing a FFL since it's a factory repair, correct?

(800) 331-0852 just tell them what you have and the problem, no need to tell them owner history.

They will ask your info and email you a label.

Call. S&W customer service and arrange to send your 28 in. They will send you a Fex EX label to print out and attach to your package along with packaging instructions.

I had a 625 with the same problem. The forcing cone was cut with a noticeable angle. Really terrible. Setting the barrel back two turns and recutting the forcing cone produced an extremely well mannered and accurate revolver.

Thank you bigggbbruce, label is on the way!

It's back at home in Mass. now.
I asked them to fix the main complaint and advise of anything else they find that needs attention.
I also asked that they replace any buggered up screws they may find.
I'm hoping to get a very shootable Model 28 whenever they're done.