I have received my first order of three letters from SWHF.
I am a lifelong shooting enthusiast but newish to S&W collecting.
(And the Forum)
I have noticed in my letters some details that are different from my revolver but I know to be original.
I also noticed a couple of typos, nothing big deal and certainly able to live with if needed, but still present.
I want to be as polite as possible because those folks do such good work for us and are so dedicated.
I also know that a feature or detail could simply be something incorrectly entered in the original record or something unrecorded but added before shipping such as a custom or Performance Shop feature.
So, to the question...
Is there an acceptable and polite way to open a dialog with them to correct and maybe reissue a letter?