Sent 40c in on1-17 to correct the slide locking back issue in my better half's 40c. Over 11 times in a hundred rounds a bit much so off it went.
They received the gun 1-20 and we received it Monday1-31.
I am impressed and the doubts of buying a S&W product are some what restored. (this is our first)
They replaced the slide catch spring and cleaned the gun.
We will test it today to see if they fixed the problem.
I think it is going to be okay, since they probably got the pistol to duplicate the problem.
Wish us luck because the wife really like this Gun and it is her first S&W and her first Gun selection on her own.