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Old 06-08-2012, 09:23 PM
kmcgill kmcgill is offline
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After 2 weeks I sent my new 45fs to S&W for multiple FTF. Just curious as to what others have experienced for turn around times. Also, if anyone else experienced this problem and how it was resolved from the factory.
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Old 06-08-2012, 09:36 PM
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I had a barrel problem with my new Shield....it was gone exactly 3 1/2 weeks, and they replaced the barrel.
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Old 06-08-2012, 10:11 PM
Dohmein Dohmein is offline
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2 days shy of one month when they had my 9c for a sight issue (it was sitting way left) - they replaced the sights and sent me a few mags for my trouble. This was in early March.
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Old 06-08-2012, 10:38 PM
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Quote:
Originally Posted by Dohmein View Post
they replaced the sights and sent me a few mags for my trouble. This was in early March.
My wife sent her LCP back to Ruger a few years ago, they fixed her gun and sent her a hat. I didn't get a hat, mags or anything...........just my luck.
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Old 06-08-2012, 10:43 PM
tgmorris99 tgmorris99 is offline
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My Shield repair (replaced slide) was 3.5 weeks door to door.
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Old 06-08-2012, 10:55 PM
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Sent my Model 60 in for a wobbly yoke on May 25, just got it back today, two weeks later. Fixed and fine and satisfied.
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Old 06-09-2012, 10:03 AM
kmcgill kmcgill is offline
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Will I get an email prior to them sending it back to me so I know when to expect it and what they did?
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Old 06-09-2012, 10:13 AM
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One month for reblue.
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Old 06-09-2012, 10:20 AM
tgmorris99 tgmorris99 is offline
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Quote:
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Will I get an email prior to them sending it back to me so I know when to expect it and what they did?
You'll get a FedEx shipping notice. The explanation of what they did will be in the return box.
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Old 06-09-2012, 12:22 PM
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Thanks everyone
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Old 06-09-2012, 12:37 PM
Dixiejack Dixiejack is offline
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I sent my 586 in for a recall repair via Fedex with a S&W mailing label they sent me overnight. A week later I got a card from S&W saying that my gun would be shipped back to me in 3-4 weeks. Two days later I had a Fedex notice that said they had a package requiring my signature. I called Fedex and made arrangements to go pick up my mysterious package. It was my Model 586 shipped back from S&W, repaired.
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Old 06-09-2012, 12:40 PM
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I sent my 45FS back twice, the first for a rolled pin working its way out at 800 rds and the second time for a 5000+ round checkup. Both times turn around was something like a week and a half. Both times the pistol came back and a I am satisfied. I carried Glocks for years and after becoming an armor, fixed and maintained them myself. The first issue was caught early and never led to a malfunction. The second, the recoil spring seemed to be getting tired, as can be an issue with all pistols at that approximate round count.
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Old 06-09-2012, 09:40 PM
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I have a 39-2 that I sent in for ejecting issues...they've had it for five weeks, and no word other than "it's up in the repair section" when I asked on May 29th...
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