Smith & Wesson Forum

Go Back   Smith & Wesson Forum > Smith & Wesson Semi-Automatic Pistols > Smith & Wesson M&P Pistols
Forum Register Expert Commentary Members List


Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1  
Old 07-17-2012, 06:24 AM
Member
 
Join Date: Dec 2010
Posts: 21
Likes: 1
Liked 3 Times in 3 Posts
Default M&P SHIELD 0.40 CALIBER MAGAZINE DROP PROBLEM POLL

I called S&W about my magazine drop problem on the Shield 0.40 and the guy seemed clueless but after checking they will send me the replacement mag release part. Just curious how widespread the problem really is for this gun. Thought that I would take a poll on whether you have had a magazine drop problem on a factory new Shield 0.40?
Reply With Quote
  #2  
Old 07-17-2012, 06:48 AM
vigil617's Avatar
Member
 
Join Date: May 2012
Location: Fayetteville NC area
Posts: 2,311
Likes: 6,047
Liked 2,935 Times in 1,254 Posts
Default

None here.
__________________
-30-
Reply With Quote
  #3  
Old 07-17-2012, 08:31 AM
Member
 
Join Date: May 2012
Location: Winter Haven FL.
Posts: 88
Likes: 12
Liked 25 Times in 16 Posts
Default

Nothing wrong here.
__________________
Here's a present BOOM ha ha ha
Reply With Quote
  #4  
Old 07-17-2012, 08:45 AM
Ranger98's Avatar
Member
 
Join Date: Jul 2010
Location: Houston,Texas
Posts: 755
Likes: 83
Liked 177 Times in 105 Posts
Default

After reading the threads concerning this problem with the 40 cal. Shield,I went to the range yesterday and ran 100 rounds through mine using the extended magazine and had no problems.
For what it is worth,my Shield is prefixed with a "DXT" series serial number.
__________________
JR
Reply With Quote
  #5  
Old 07-17-2012, 09:01 AM
SavageSmoker's Avatar
Member
 
Join Date: Apr 2012
Location: Savage, MN
Posts: 222
Likes: 8
Liked 40 Times in 23 Posts
Default

500+ through my .40 with no issues. I am concerned that it is happening there is wide-spread topics on various forums and YouTube videos showing the problem. More concerning are the reports of people calling S&W and they saying there have only been a couple of issues. Surly thy are smart enough to turn on the google machine and do a quick search. I have no idea how many Shields have passes the production line so far, safe to say a lot! Maybe the limited number of reported occurrences is within their +\- margin of error? Even so, I would be a happy camper if the mag popped out every time I fired my new gun. Best of luck!
Reply With Quote
The Following User Likes This Post:
  #6  
Old 07-17-2012, 09:29 AM
ET. ET. is offline
Member
 
Join Date: Apr 2010
Location: Savannah
Posts: 188
Likes: 0
Liked 10 Times in 7 Posts
Default

No problem with mine either.
Reply With Quote
The Following User Likes This Post:
  #7  
Old 07-17-2012, 09:57 AM
Member
 
Join Date: Jul 2012
Posts: 5
Likes: 0
Liked 0 Times in 0 Posts
Default

cjwig,

got a .40 shield yesterday...your post made me go to my safe to check.

i can't get the short mag to hang up, but my hand causes the extended one to hang up by interfering with the (extended) floor-plate. for me, it's not a gun, but an ergonomics problem.

budman

ignorance is fixable...
Reply With Quote
  #8  
Old 07-17-2012, 10:05 AM
Member
 
Join Date: Aug 2007
Location: Oklahoma
Posts: 5,373
Likes: 561
Liked 1,103 Times in 593 Posts
Default

I see quite a few people (with various pistols) who insist on loading with the slide closed, and then get a magazine drop after firing. This is caused by not fully seating the magazine against the 1/2 round additional compression of the magazine spring, which can be verifed if the magazine does not drop when loaded from an open slide.

I believe both sides of the story: quite a few people are having trouble with magazine drops, but only a few guns have actual mechanical defects that need new parts.
__________________
NRA/ OK CHL Instructor
Reply With Quote
The Following 3 Users Like Post:
  #9  
Old 07-17-2012, 10:29 AM
Member
 
Join Date: Jul 2012
Posts: 5
Likes: 0
Liked 0 Times in 0 Posts
Default

guys,

sorry, i'm new to the shield/m&p arena. i thought the problem was with failure to eject, not the mag dropping out on its own.

thanks for the warning...
__________________
budman
ignorance is fixable
Reply With Quote
  #10  
Old 07-17-2012, 11:41 AM
Member
 
Join Date: Jun 2012
Posts: 18
Likes: 0
Liked 3 Times in 2 Posts
Default

My 40 shield is fine. Never has dropped the mag in 400+ rounds
Reply With Quote
The Following 2 Users Like Post:
  #11  
Old 07-17-2012, 12:04 PM
Member
 
Join Date: Feb 2010
Posts: 587
Likes: 95
Liked 363 Times in 171 Posts
Default

No problems here. 150+ rounds.
Reply With Quote
The Following User Likes This Post:
  #12  
Old 07-17-2012, 12:26 PM
Member
 
Join Date: May 2012
Posts: 29
Likes: 1
Liked 9 Times in 6 Posts
Default

200 rounds through mine and no problems, but it doesn't take much movement of the release button to drop the mag. Maybe a longer mag catch mechanism could be the answer. Something that will go deeper into the notch in the mag.
Reply With Quote
The Following 2 Users Like Post:
  #13  
Old 07-17-2012, 01:59 PM
Member
 
Join Date: Jul 2012
Location: Portland, OR area
Posts: 24
Likes: 0
Liked 3 Times in 3 Posts
Default

YES!
Mine occurred more often after about 100-150 rounds through. I always load with the slide open, I adjusted my grip to make sure I wasn't hitting the release and I also shot one-handed. Now I get the mag-drop on every single shot with the extended clip now. Mostly with full mag and +1. Exactly as on the YouTube vid. Didn't at first.

Called S&W and they are actually shipping my gun back rather than send the part. The Cust. Serv. person (Jeff) said he only heard about it one other time. I called back twice and got the same person on the phone, so don't think they have a huge staff. Perhaps I am wrong, but in either case I find it hard to believe that S&W doesn't know about this issue.

Great to read that others are not having the same issue. Gives me more confidence in the weapon, but I gotta say the problem really gave me some serious doubt. Simply can't/won't use the weapon as-is.
__________________
G19, Shield40, BG380
Reply With Quote
The Following User Likes This Post:
  #14  
Old 07-17-2012, 02:37 PM
insomniac's Avatar
Member
 
Join Date: Jan 2011
Location: FL
Posts: 142
Likes: 4
Liked 32 Times in 19 Posts
Default

no prob here after a couple of months and several hundred rounds.
__________________
NRA life member
Reply With Quote
The Following User Likes This Post:
  #15  
Old 07-17-2012, 08:33 PM
Member
 
Join Date: Jul 2012
Location: Springville, IN
Posts: 11
Likes: 0
Liked 0 Times in 0 Posts
Default

Mine dropped the magazines loading with slide open or closed. Sent it in for repair today.
Reply With Quote
  #16  
Old 07-17-2012, 10:39 PM
Member
 
Join Date: Jul 2012
Posts: 2
Likes: 1
Liked 0 Times in 0 Posts
Default

Picked up my .40 cal a few weeks ago and started having the same problem. It is NOT an issue with seating the magazine or hitting the mag release by accident. I called S&W and they sent me a new mag release which I installed but have yet to shoot and test. They seemed to be aware of the problem when they told me they would send me a new release. I have my doubts as the new release appears identical to the old one. I'm hoping they left a little more material on the release catch and I just can't see it with the naked eye. I would assume all they would need to do is re-engineer the release catch to be slightler longer where it contacts the mag. With my slide off and mag in the frame I can push the mag over to the left and make it so the smallest amount of pressure on the release will drop the mag. My guess would be the recoil of the .40 round is causing the frame to flex just enough to allow the mag to pop off the release catch.
Reply With Quote
  #17  
Old 07-17-2012, 10:55 PM
Gauger's Avatar
Member
 
Join Date: Oct 2011
Location: Ohio
Posts: 87
Likes: 3
Liked 15 Times in 10 Posts
Default

Yes
The short mag has ran with no problems ran around 200 rounds. The extended mag really started failing after a 100 rounds. Yesterday the magazine ejected after every round for the first three rounds and I got several stove pipes. The mag release is loose. It wiggles front to back and drops a loaded mag wiggleing the release without pushing it in. Called smith and they want me to send it infor repair.

I have to wait a week as I am out of town until Friday.
Reply With Quote
  #18  
Old 07-17-2012, 11:45 PM
Member
 
Join Date: Jul 2012
Posts: 2
Likes: 1
Liked 0 Times in 0 Posts
Default

Well gentlemen hate to chime in with more bad news but..... After reading this forum again I decided I would venture out and test this new mag release that S&W sent me. Same problem from round one. Being LEO I called and left a message for their west coast LEO rep so hopefuly I will have an answer in the next day or two. Being an avid collector of firearms I have plenty to use in the mean time and I know S&W will take care of the problem in the long run. Just frustrating :-<
Reply With Quote
  #19  
Old 07-18-2012, 07:07 AM
US Veteran
 
Join Date: Jul 2012
Location: Central FL
Posts: 17
Likes: 0
Liked 2 Times in 1 Post
Default

I'm wondering if the dropped magazine problem isn't with the mag or mag release but the extension collar that is on the 7rd mag. It's plastic or rubber and could be molded out of specs pretty easy and could be keeping the mag from seating properly. Maybe trimming a hair of the top would cure the problem. Just wondering.
Reply With Quote
  #20  
Old 07-18-2012, 08:40 AM
Member
 
Join Date: Jul 2012
Location: Texas
Posts: 8
Likes: 0
Liked 0 Times in 0 Posts
Default Having problem with extended mag

I'm having the problem with the extended mag, especially if I insert a full mag with a loaded round in the chamber. Have not had the problem with the short mag but both seem to fit rather loosely. I emailed S&W two days ago but haven't heard yet. I kind of suspect it will be better to wait a bit till they have a better solution to the problem. As a defensive weapon, I would like to be able to carry that extra round.
Reply With Quote
  #21  
Old 07-18-2012, 09:40 AM
insomniac's Avatar
Member
 
Join Date: Jan 2011
Location: FL
Posts: 142
Likes: 4
Liked 32 Times in 19 Posts
Default

Quote:
Originally Posted by Crimecrusher View Post
Picked up my .40 cal a few weeks ago and started having the same problem. It is NOT an issue with seating the magazine or hitting the mag release by accident. I called S&W and they sent me a new mag release which I installed but have yet to shoot and test. They seemed to be aware of the problem when they told me they would send me a new release. I have my doubts as the new release appears identical to the old one. I'm hoping they left a little more material on the release catch and I just can't see it with the naked eye. I would assume all they would need to do is re-engineer the release catch to be slightler longer where it contacts the mag. With my slide off and mag in the frame I can push the mag over to the left and make it so the smallest amount of pressure on the release will drop the mag. My guess would be the recoil of the .40 round is causing the frame to flex just enough to allow the mag to pop off the release catch.
if you need more contact between the mag catch and the mag, it's much easier to change the mag then to change the mag catch.

use a 1/8" punch, insert from the opposite side and push out the top edge of the cut in the magazine that contacts the mag catch.
__________________
NRA life member
Reply With Quote
The Following User Likes This Post:
  #22  
Old 07-18-2012, 10:59 AM
Member
 
Join Date: May 2012
Posts: 29
Likes: 1
Liked 9 Times in 6 Posts
Default

Quote:
Originally Posted by insomniac View Post
if you need more contact between the mag catch and the mag, it's much easier to change the mag then to change the mag catch.

use a 1/8" punch, insert from the opposite side and push out the top edge of the cut in the magazine that contacts the mag catch.
If I ever have the problem this is IMHO the solution until S&W redesigns the catch.
Reply With Quote
  #23  
Old 07-18-2012, 02:57 PM
Member
 
Join Date: May 2012
Location: Tennessee
Posts: 47
Likes: 0
Liked 9 Times in 7 Posts
Default

I don't believe the problem is really in the pistol. I believe it is in the magazine. The magazine has way to much play in it, vertically and simply poor fit. The outside dimensions of the magazines are simply undersized by too much relative to the size of the magazine well. To truly fix this problem, I believe S&W will have to replace the magazines. With properly fitted magazines this problem will go away. One thought would be to add a polymer outer skin to the mag similar to what Glock has done. This would tighten things up a bit and allow tight fit without binding.
__________________
To be forgiven, I must forgive
Reply With Quote
  #24  
Old 07-18-2012, 05:01 PM
Member
 
Join Date: Jul 2012
Posts: 10
Likes: 0
Liked 0 Times in 0 Posts
Default

The problem is with the mag dropping out on its own when firing...


Quote:
Originally Posted by budman461 View Post
guys,

sorry, i'm new to the shield/m&p arena. i thought the problem was with failure to eject, not the mag dropping out on its own.

thanks for the warning...
Reply With Quote
  #25  
Old 07-18-2012, 10:46 PM
Member
 
Join Date: Dec 2010
Posts: 21
Likes: 1
Liked 3 Times in 3 Posts
Default

So far, this poll is indicating about 1 out of 3 Shield 0.40's have this magazine drop problem - much higher than I was expecting. I will update this again in a few days. Thanks for the response.
Reply With Quote
The Following User Likes This Post:
  #26  
Old 07-19-2012, 12:36 AM
Knightrider03m's Avatar
Member
 
Join Date: Dec 2008
Location: Michigan
Posts: 1,105
Likes: 19
Liked 102 Times in 55 Posts
Default

Did smith and wesson say anything about this?
__________________
Don't look, reload and shoot!
Reply With Quote
  #27  
Old 07-19-2012, 08:39 AM
Edmo's Avatar
US Veteran
 
Join Date: Jul 2009
Location: Arkansas
Posts: 711
Likes: 230
Liked 488 Times in 217 Posts
Default

Quote:
Originally Posted by Dave Nowlin View Post
...One thought would be to add a polymer outer skin to the mag similar to what Glock has done. This would tighten things up a bit and allow tight fit without binding.
Copy GLOCK in how they make their pistols??!! How dare you say that on a S&W forum!!

Sorry, I had to beat some die-hard S&W fan to the punch. OBTW, I agree with you about a mag design change (clips for those who cringe at the word).

I just wish S&W had also copied the "no safety" part too.

Edmo
__________________
TRUTH: Don't delete my posts!
Reply With Quote
  #28  
Old 07-19-2012, 10:05 AM
Garnet's Avatar
Member
 
Join Date: Jun 2012
Location: Hartford, CT
Posts: 17
Likes: 2
Liked 6 Times in 2 Posts
Default

Yes, both mags. Extended mag worse. It went to S&W and they replaced the mag catch. Only 60 rounds since return, all 60 okay but won't trust it until I get a few hundred more without issue.
Reply With Quote
  #29  
Old 07-19-2012, 10:21 AM
Member
 
Join Date: May 2012
Location: Tennessee
Posts: 47
Likes: 0
Liked 9 Times in 7 Posts
Default

Actually I haven't experienced mag drop. I was simply pointing out that the mags fit poorly. I doubt seriously that 1 in 3 have problems. I spoke with Joe at S&W CS yesterday and suggested to him it might be partially if not fully caused by poor mag fit. He listened but I came away feeling like he simply wanted to get me off the phone.
__________________
To be forgiven, I must forgive
Reply With Quote
The Following User Likes This Post:
  #30  
Old 07-19-2012, 11:28 PM
FHF FHF is offline
Member
 
Join Date: Apr 2012
Location: Missouri
Posts: 27
Likes: 3
Liked 3 Times in 2 Posts
Default

I haven't had any problems to date....
__________________
M&P 45,.40,.40c,.40Shld,BG380
Reply With Quote
  #31  
Old 07-21-2012, 04:44 PM
Member
 
Join Date: Jun 2011
Location: SE Tennessee
Posts: 61
Likes: 0
Liked 9 Times in 3 Posts
Default

I purchased a 9mm M&P Shield and my buddy purchased a 40 cal M&P Shield. I have no problems with my magazine, but with my buddy's 40 cal the extended magazine dropped after every shot or every other shot. His 40 cal short magazine did not have this problem, never dropped.

One other oddity was that I shoot my 9mm about 8" low with windage OK. I shoot my buddy's 40 cal 1" low with windage OK. Not sure what's going on.

Today is Saturday and my buddy intends to call S&W Customer Service regarding the dropping magazine on Monday. Is the magazine or the magazine release?
Reply With Quote
  #32  
Old 07-21-2012, 08:19 PM
Member
 
Join Date: Jun 2012
Location: Ozarks
Posts: 5
Likes: 1
Liked 0 Times in 0 Posts
Default

CJ, I've attached my response that's in another Shield 40 thread. There is a definite problem with these firearms. If you own one and all you're doing is punching paper with it then it's dependability is not a factor. If you're carrying one off duty or concealed and your life or someone else's may depend on it's operation, please rethink your decision anout carrying it. The fact that mine experienced an out of battery detonation was bad enough but to send the gun to Smith and have it returned with exactly the same problem has destroyed any confidence I had in the gun as an off duty. ..................

Original post.
I ordered my Shield 40 in May and received it mid June. I shot a box of Speer Lawman ammo through it and experienced 2 mag drops. Thought it to be an ammo or grip problem so I taped an foam ear plug just above the release as a land mark and switched to regular duty ammo. Shot another 15 rounds with no issues.
I took the Shield to my semi-annual LEO quals so that I could carry it off duty. I had 2 feed malfuntions due to the mag dropping approx a quater inch out of lock and 45 rounds into the course of fire I had an out of battery detonation. It blew the mag completely out of gun and form fitted the case to the feed ramp and the rear half of the chamber. The case head hit my ballistic glasses just above my right eye , creasing the lens and gouging the frame. My trigger finger is still sore. I sent the gun back to S&W.
Two weeks later I recieved a call stating they were replacing the lower but sending me back my original slide. Wouldn't give me an explanation as to why. Lawyer BS I imagine. Received the gun a week later. Second shot out of the box, mag dropped 1/4", round stove piped and I went to cussing. If they can't repair a gun that I'm trusting the public's and my life to then that gun shouldn't have been returned to service. Needless to say this is my last S&W and I'll be returning my Shield and my new 1911 for a refund.
Reply With Quote
  #33  
Old 07-21-2012, 08:27 PM
djdig's Avatar
Member
 
Join Date: Jul 2012
Location: Thibodaux, Louisiana
Posts: 66
Likes: 6
Liked 11 Times in 8 Posts
Default

As someone stated before it was probably a bad run of some of the .40's. I own both guns and have fired both of them 500+ rounds through their paces, whether it be target practice or fast paced ammo dumping. I mean if "everyone" had this problem I would jump on the bandwagon, but S&W seems to know about it and has a fix, frustrating I know, but this is what happens when everyone jumps to brand new cutting edge equipment. There is always the possibility of a "human" beta test.
Reply With Quote
  #34  
Old 07-23-2012, 12:43 PM
Member
 
Join Date: Apr 2012
Posts: 45
Likes: 9
Liked 3 Times in 3 Posts
Default

I'm also having the mag drop problem with the extended mag in my .40 Shield. It happens about every other round on average, although sometimes it will happen for several consecutive rounds. I went to the range for the first time with this weapon on Sunday, and shot about 300 rounds through it. I field stripped it and lubed it before the range trip. It got so exasperating using the 7 round mag that I probably shot over 250 rounds through the 6 round one. I also had the range officer, a person whom I consider very knowledgeable about firearms in general, to try it to make sure I wasn't crazy. He experienced the same mag dropping problem with the 7 rounder. I had this happen with the 6 round mag perhaps 3 or 4 times out of the 250 or rounds fired through the smaller mag.
Reply With Quote
  #35  
Old 07-23-2012, 08:55 PM
Member
 
Join Date: Dec 2010
Posts: 21
Likes: 1
Liked 3 Times in 3 Posts
Default

Going through the poll numbers so far, folks are reporting that approximately one of two Shield 0.40's are having the magazine drop problem.
Reply With Quote
  #36  
Old 07-24-2012, 10:01 PM
Member
 
Join Date: Jul 2012
Location: Texas
Posts: 8
Likes: 0
Liked 0 Times in 0 Posts
Default

I have the problem. Contacted S&W and they said they would send a replacement magazine catch. When it came, it was obviously not a proper fit and worked no better. When I contacted them again, they apologized and said they had sent the wrong part. They had me return the gun. They said they were still working on a proper replacement magazine catch and told me it would be a while before it was finally produced. They estimated it would be about four weeks before I received the gun back. They are now very aware of the problem and seem convinced it is the magazine catch. I agree since my magazines were never fully seated.
Reply With Quote
  #37  
Old 07-26-2012, 01:01 AM
Member
 
Join Date: Jul 2012
Location: Everett, WA
Posts: 2
Likes: 0
Liked 1 Time in 1 Post
Default Drops Consistently

Took mine to the range the day I bought it. Fired well until round 48. After that it dropped with nearly every round. As others have said, I tried to adjust my grip and evaluated whether it was me or the pistol. Even one-handed with my thumb partially off the grip the magazine dropped. Sent it back to Smith yesterday, as that is what they recommended. Looking forward to hear how other members' repairs went. Maybe we'll need to start a thread dedicated to members who have had their Shields returned after "repair".
Reply With Quote
The Following User Likes This Post:
  #38  
Old 07-26-2012, 07:21 AM
Mule88's Avatar
Member
 
Join Date: Jul 2004
Location: Vandalia, Ohio
Posts: 1,624
Likes: 142
Liked 120 Times in 75 Posts
Default

My 40 is currently at Smith for this problem. The 9 Sheild no problems however so far.
Reply With Quote
  #39  
Old 07-26-2012, 10:27 AM
konertjm's Avatar
Member
 
Join Date: Mar 2012
Location: St. Louis MO.
Posts: 57
Likes: 1
Liked 8 Times in 8 Posts
Default

Thought I would add my $.02.
I purchased my Shield .40 in June, serial # DXP2nnn.
Since then I have put almost 300 rounds through it.

Not a single drop.

Here is what I have noticed; the 6 round mag is very loose. I can wiggle it around when it is inserted with the slide open. I have pushed down on the mag with the slide open, even though it is still loose, it did not fall out.

The 7 round mag is much tighter, and has very little play. Again, I was not able to get it to drop by manually manipulating. And, it as well as the 6 round have never dropped in almost 300 rounds.

This is my first M&P, and one of things that surprised me was the visual low quality of the mags. They almost appeared to be galvanized steel rather than stainless.

My XD mags shine like new penny, and my M22a mags look like quality stainless. The Shield mags do not.

So what is the possibility that it is a mag problem and not a pistol problem.

Has anyone with the mag drop problem tried mags from a buddy that does not have the drop problem?
Reply With Quote
  #40  
Old 07-26-2012, 06:21 PM
TMAXXII's Avatar
US Veteran
 
Join Date: Jul 2012
Location: Louisiana
Posts: 88
Likes: 38
Liked 25 Times in 17 Posts
Default

Quote:
Originally Posted by konertjm View Post
Thought I would add my $.02.
I purchased my Shield .40 in June, serial # DXP2nnn.
Since then I have put almost 300 rounds through it.

Not a single drop.

Here is what I have noticed; the 6 round mag is very loose. I can wiggle it around when it is inserted with the slide open. I have pushed down on the mag with the slide open, even though it is still loose, it did not fall out.

The 7 round mag is much tighter, and has very little play. Again, I was not able to get it to drop by manually manipulating. And, it as well as the 6 round have never dropped in almost 300 rounds.

This is my first M&P, and one of things that surprised me was the visual low quality of the mags. They almost appeared to be galvanized steel rather than stainless.

My XD mags shine like new penny, and my M22a mags look like quality stainless. The Shield mags do not.

So what is the possibility that it is a mag problem and not a pistol problem.

Has anyone with the mag drop problem tried mags from a buddy that does not have the drop problem?
I know I am a new member to the S&W forum, but not new to handguns, however I recently purchased M&P Shield .40. I have not made it to range yet, I was just happy to find one, so I bought it. You mentioning your Serial Number was a excellent idea. Mine is DXV6xxx. Maybe if the rest of the members of this thread did the same thing, we could see if there some similarity. Maybe a certain series of Serial numbers have this problem and maybe why others aren't. I had heard such great things about this gun, it hard to believe S&W would not come forward with a recall. I guess I'll just keep carrying my PPS and Glock 27 until the count is in. I also need my a.. to the range.

Last edited by TMAXXII; 07-26-2012 at 07:04 PM.
Reply With Quote
  #41  
Old 07-26-2012, 08:26 PM
Member
 
Join Date: Sep 2006
Location: NC
Posts: 36
Likes: 2
Liked 1 Time in 1 Post
Default

No problems with mine, but only 101 rounds through it.
Reply With Quote
  #42  
Old 07-26-2012, 09:53 PM
Member
 
Join Date: Dec 2010
Posts: 21
Likes: 1
Liked 3 Times in 3 Posts
Default

After talking with Dave from S&W about my magazine drop problem and agreeing to send me the magazine release, I decided to call back after waiting two weeks since the part was not received. I got Miguel and he said that the S&W new policy was that the firearm had to be sent to them for repair and apologized for the misunderstanding with a slightly arrogant tone. This is very poor customer service. S&W should have called me if the policy changed after my call since I would have been waiting for the part indefinitely. I am really miffed and S&W is at the bottom of my list for future gun purchases. I will likely return the gun for refund tomorrow. This manufacturing defect in approximately 50% of their Shield 0.40 guns based upon this poll is totally inexcusable. S&W - shame on your quality and customer service.
Reply With Quote
  #43  
Old 07-26-2012, 10:45 PM
TMAXXII's Avatar
US Veteran
 
Join Date: Jul 2012
Location: Louisiana
Posts: 88
Likes: 38
Liked 25 Times in 17 Posts
Default

Quote:
Originally Posted by CJWig View Post
After talking with Dave from S&W about my magazine drop problem and agreeing to send me the magazine release, I decided to call back after waiting two weeks since the part was not received. I got Miguel and he said that the S&W new policy was that the firearm had to be sent to them for repair and apologized for the misunderstanding with a slightly arrogant tone. This is very poor customer service. S&W should have called me if the policy changed after my call since I would have been waiting for the part indefinitely. I am really miffed and S&W is at the bottom of my list for future gun purchases. I will likely return the gun for refund tomorrow. This manufacturing defect in approximately 50% of their Shield 0.40 guns based upon this poll is totally inexcusable. S&W - shame on your quality and customer service.
Call me stupid but where to return the gun for a refund? In Louisana all sales are final.
Reply With Quote
  #44  
Old 07-26-2012, 11:04 PM
Gauger's Avatar
Member
 
Join Date: Oct 2011
Location: Ohio
Posts: 87
Likes: 3
Liked 15 Times in 10 Posts
Default

Quote:
Originally Posted by cflshield View Post
I'm wondering if the dropped magazine problem isn't with the mag or mag release but the extension collar that is on the 7rd mag. It's plastic or rubber and could be molded out of specs pretty easy and could be keeping the mag from seating properly. Maybe trimming a hair of the top would cure the problem. Just wondering.
I had same though so I removed the rubber boot adn still had mag drops.
Reply With Quote
  #45  
Old 07-26-2012, 11:57 PM
FHF FHF is offline
Member
 
Join Date: Apr 2012
Location: Missouri
Posts: 27
Likes: 3
Liked 3 Times in 2 Posts
Default

mine has not dropped any to date.
__________________
M&P 45,.40,.40c,.40Shld,BG380
Reply With Quote
  #46  
Old 07-27-2012, 10:08 PM
Member
 
Join Date: Dec 2010
Posts: 21
Likes: 1
Liked 3 Times in 3 Posts
Default

I buy most of my guns from one dealer so he works it out with the gun supplier if returned. I returned a jamomatic Diamondback DB9 to my dealer earlier this year.

The interesting part of the story is that S&W called me back today to tell me that they are sending me the part after all - changing positions. Erratic folks at S&W.
Reply With Quote
  #47  
Old 07-29-2012, 01:26 PM
US Veteran
 
Join Date: Jul 2012
Posts: 130
Likes: 16
Liked 18 Times in 11 Posts
Default

Quote:
Originally Posted by TMAXXII View Post
I know I am a new member to the S&W forum, but not new to handguns, however I recently purchased M&P Shield .40. I have not made it to range yet, I was just happy to find one, so I bought it. You mentioning your Serial Number was a excellent idea. Mine is DXV6xxx. Maybe if the rest of the members of this thread did the same thing, we could see if there some similarity. Maybe a certain series of Serial numbers have this problem and maybe why others aren't. I had heard such great things about this gun, it hard to believe S&W would not come forward with a recall. I guess I'll just keep carrying my PPS and Glock 27 until the count is in. I also need my a.. to the range.
My serial number is also DXV6xxx hmmm same problem here.
Reply With Quote
  #48  
Old 07-29-2012, 01:29 PM
US Veteran
 
Join Date: Jul 2012
Posts: 130
Likes: 16
Liked 18 Times in 11 Posts
Default

Took my .40 shield to the range saturday, shooting with the 7 round mag, and going though 4 reloads, the 7 round mag would drop after firing once. This was repeated by 2 other people and it did the same thing. Also did it shooting one handed. Dismayed and disgruntled. I will never ever buy a brand new hyped up gun again ever in my life. I hope S&W fixes my gun. /sigh back to the glock 23 for carry.
Reply With Quote
  #49  
Old 07-29-2012, 03:17 PM
Member
 
Join Date: Apr 2012
Posts: 45
Likes: 9
Liked 3 Times in 3 Posts
Default

SN: DXX0xxx. I assume mine was manufactured after the DXVxxxx ones mentioned above. My 7 rounder drops on average every two rounds. Two or three drops only with about 250 rounds through the 6 round mag.

Last edited by BobFr; 07-29-2012 at 03:22 PM.
Reply With Quote
The Following User Likes This Post:
  #50  
Old 07-29-2012, 03:39 PM
Member
 
Join Date: Jan 2006
Location: Virginia Beach, VA
Posts: 43
Likes: 0
Liked 1 Time in 1 Post
Default

No problems with mine. DXT3xxx serial number.

Two folks have had trouble with a DXV and one with a DXX. If people with the trouble could list their S/N prefix, maybe we could get a better idea of a trend.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
Smith & Wesson M&P Pistols Thread, M&P SHIELD 0.40 CALIBER MAGAZINE DROP PROBLEM POLL in Smith & Wesson Semi-Automatic Pistols; I called S&W about my magazine drop problem on the Shield 0.40 and the guy seemed clueless but after checking ...
LinkBacks (?)
LinkBack to this Thread: http://smith-wessonforum.com/smith-wesson-m-p-pistols/259218-m-p-shield-0-40-caliber-magazine-drop-problem-poll.html
Posted By For Type Date
Thread M&P SHIELD 0.40 CALIBER MAGAZINE DROP PROBLEM POLL | S-W Forum | Page 59 | BoardReader This thread Refback 10-13-2013 11:22 PM
Shield 40--Dropping Mags Under Recoil? - AR15.Com Archive This thread Refback 08-10-2013 12:40 AM
Shield 9mm or .40? - Page 2 This thread Refback 07-26-2013 02:06 AM
Shield 40--Dropping Mags Under Recoil? - AR15.Com Archive This thread Refback 03-28-2013 10:43 AM
M&P SHIELD 0.40 CALIBER MAGAZINE DROP PROBLEM POLL This thread Refback 02-23-2013 05:11 PM
Thread M&P SHIELD 0.40 CALIBER MAGAZINE DROP PROBLEM POLL | S-W Forum | Page 56 | BoardReader This thread Refback 01-22-2013 12:53 AM
Thread M&P SHIELD 0.40 CALIBER MAGAZINE DROP PROBLEM POLL | S-W Forum | Page 57 | BoardReader This thread Refback 01-01-2013 02:09 PM
Walther PPS .40 opinions or recommendations for similar gun - Page 2 This thread Refback 12-13-2012 10:57 AM
Thread M&P SHIELD 0.40 CALIBER MAGAZINE DROP PROBLEM POLL | S-W Forum | Page 55 | BoardReader This thread Refback 12-02-2012 10:10 PM
Thread M&P SHIELD 0.40 CALIBER MAGAZINE DROP PROBLEM POLL | S-W Forum | Page 51 | BoardReader This thread Refback 11-29-2012 03:19 PM
My first problem with the M&P Shield This thread Refback 11-27-2012 04:31 PM
Thread M&P SHIELD 0.40 CALIBER MAGAZINE DROP PROBLEM POLL | S-W Forum | Page 15 | BoardReader This thread Refback 11-27-2012 09:41 AM
Thread M&P SHIELD 0.40 CALIBER MAGAZINE DROP PROBLEM POLL | S-W Forum | Page 10 | BoardReader This thread Refback 11-14-2012 07:45 PM
Thread M&P SHIELD 0.40 CALIBER MAGAZINE DROP PROBLEM POLL | S-W Forum | Page 4 | BoardReader This thread Refback 10-25-2012 12:25 PM
?????? ?????????. S&W Shield 9mm &bull; ?????????? ?????? This thread Refback 10-19-2012 05:51 PM
Thread M&P SHIELD 0.40 CALIBER MAGAZINE DROP PROBLEM POLL | S-W Forum | Page 14 | BoardReader This thread Refback 10-18-2012 03:38 AM
M&P .40 Shield warning - Trapperman.com Forums This thread Refback 10-14-2012 07:06 PM
Thread M&P SHIELD 0.40 CALIBER MAGAZINE DROP PROBLEM POLL | S-W Forum | Page 13 | BoardReader This thread Refback 10-05-2012 08:49 PM
Thread M&P SHIELD 0.40 CALIBER MAGAZINE DROP PROBLEM POLL | S-W Forum | Page 12 | BoardReader This thread Refback 09-22-2012 11:54 PM
Thread M&P SHIELD 0.40 CALIBER MAGAZINE DROP PROBLEM POLL | S-W Forum | Page 11 | BoardReader This thread Refback 09-22-2012 11:32 AM
Smith & Wesson Forum This thread Refback 09-09-2012 11:02 PM
Thread M&P SHIELD 0.40 CALIBER MAGAZINE DROP PROBLEM POLL | S-W Forum | BoardReader This thread Refback 09-05-2012 04:43 PM
Shield 40--Dropping Mags Under Recoil? - AR15.Com Mobile This thread Refback 08-30-2012 10:56 AM
Shield 40--Dropping Mags Under Recoil? - Page 1 - AR15.COM This thread Refback 07-28-2012 08:47 PM
Shield 40--Dropping Mags Under Recoil? - AR15.COM This thread Refback 07-28-2012 05:43 PM
Compact 40's - Page 2 - KTOG - Kel Tec Owners Group Forum This thread Refback 07-27-2012 10:06 PM

Similar Threads
Thread Thread Starter Forum Replies Last Post
45 Caliber Shield?? flyandscuba Smith & Wesson M&P Pistols 36 08-24-2012 07:33 PM
Poll: Loading the last round in the magazine. StuperDan Smith & Wesson Semi-Auto Pistols 44 08-14-2012 01:36 AM
Shield magazine catch problem on 40 Gauger Smith & Wesson M&P Pistols 5 08-03-2012 04:50 PM
.40 Caliber Shield in stock at Grabagun.com! tjkober Smith & Wesson M&P Pistols 9 06-18-2012 12:33 PM
Slide Drop upon Magazine Change Rob1109 Smith & Wesson Semi-Auto Pistols 7 09-30-2010 08:00 PM

Powered by vBadvanced CMPS v3.2.3
smith-wessonforum.com tested by Norton Internet Security smith-wessonforum.com tested by McAfee Internet Security

All times are GMT -4. The time now is 09:56 PM.


S-W Forum, LLC 2000-2015
Smith-WessonForum.com is not affiliated with Smith & Wesson Holding Corporation (NASDAQ Global Select: SWHC)