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Old 04-30-2014, 02:48 PM
Mcheng1021 Mcheng1021 is offline
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Default M&P Shield 9mm frame cracked

I bought a 9mm Shield last Thursday and yesterday I went and shot it for the first time. I went through the first 8 rd mag and it had problems. The mag kept falling out and a had a few FTE. Not thinking anything about it I put in the 7rd mag and same thing happened except half way through that mag the trigger wouldn't reset. I let the guy at the local gun range take a look and he said he thinks the trigger spring broke. So I decided to take it back to the shop where I bought and they said they would either fix it or send it to S&W for me. They called me today and told me that the frame was cracked and that It caused enough gap to not let the trigger reset. CRAZY!! I've done tons of research on this gun before I decided to make the purchase, and never heard of this happening. Luckily the shop traded me out into a new one and they are sending it back to be repaired. Has anyone else seen this or had this happen to them?

btw. I was shooting new ammo, federal 115g.
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Old 04-30-2014, 03:24 PM
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Not personally, but as a mechanical designer, it's not uncommon. Nothing is perfect, and Smith has excellent customer service
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Old 04-30-2014, 03:27 PM
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Originally Posted by dixie_boysles View Post
...it's not uncommon. Nothing is perfect, and Smith has excellent customer service
Sorry, but a cracked frame better be uncommon. This is the first I've heard of any of the M&P line with a cracked frame that wasn't caused by an over pressure round.

Mcheng1021,
Got any pics?
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Old 04-30-2014, 03:53 PM
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Sure is a shame that this happened...but the good thing is your LGS stepped up for you. You hear about so many these days that just tell you to deal with the manufacturer & distance themselves from the transaction.
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Old 04-30-2014, 04:00 PM
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I've seen a plastic S&W that arrived with a chunk broken out of the front of the frame's dustcover (according to the buyer, anyway, after he'd picked it up and taken it home). Never personally seen or heard of a NIB plastic S&W arriving with a cracked frame.

I have, on the other hand, learned (in an armorer class) of a cop using a plastic pistol (SW9940) for normal quals, and somehow managing to experience an ammo-related issue that cracked the frame without him supposedly even realizing a problem had occurred. The instructor connected to the event was reported as having been watching the shooter (some 1-on-1 time) and was able to confirm each trigger press resulted in a hole in the target, so it wasn't thought to have been an obstructed bore. The only reason the shooter eventually realized something was amiss was because the frame crack spread under recoil and started pinching the shooter's hand with each shot.

Moral of the story? No way to know without examining the gun and ammo, but ammo related events have caused occasional issues, eve if unrecognized at the time by the shooter ... and sometimes a manufacturing defect may slip out the front door of a gun company.

FWIW, since the M&P trigger bar assembly puts the trigger spring right under the locking block (concentration of recoil shock) and barrel feedramp (hot gases if an over-pressure event occurs and releases them through a failed case, ruptured primer, etc), the spring gets exposed to different forces that if were placed at the rear of the frame. (Which is why the fiber insert is used to dampen shock force, BTW).

On the other hand, if the frame spread from a crack in a manner that might exert too much force on the spring, in an unintended direction (spring shifting outside it's normal position during operation), maybe the coil at one end would break.

I have NO idea what happened with your gun, but guessing is inevitable among shooters, right?

Are they offering replacement under warranty, or did they say it was possibly caused by something other than the gun's manufacture (ammo)?
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Old 04-30-2014, 04:08 PM
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Default It probably......

If the frame wasn't separated from the factory, it probably let loose on the first shot. I'm glad they took it back square without you having to send it back.
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Old 04-30-2014, 04:29 PM
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Quote:
Originally Posted by Rastoff View Post
Sorry, but a cracked frame better be uncommon. This is the first I've heard of any of the M&P line with a cracked frame that wasn't caused by an over pressure round.

Mcheng1021,
Got any pics?
no sorry, I already picked up my new one earlier.
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Old 04-30-2014, 04:33 PM
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are they offering replacement under warranty, or did they say it was possibly caused by something other than the gun's manufacture (ammo)?
The dealer I bought the gun from just gave me a new one.
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Old 04-30-2014, 04:38 PM
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The dealer I bought the gun from just gave me a new one.
Nice. He'll probably get a new one back for his inventory under S&W's warranty (which would mean he won't have to be selling a Used gun). You just had to pay DROS fees and can start fresh, right?
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Old 04-30-2014, 04:51 PM
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I didn't have to pay for anything. They just ran the background check again and handed me a new gun
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Old 04-30-2014, 05:08 PM
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That's great customer service from your LGS. Glad it wired out for you.
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Old 04-30-2014, 05:50 PM
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That's a GREAT LGS, worth mentioning.
What area/State do you live in. Perhaps others in your area might throw him some business.
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Old 04-30-2014, 08:24 PM
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No. I've never heard of this happening before either.
Crazy. Shocking.
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Old 04-30-2014, 09:17 PM
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damn I really want to buy a shield to add to my Fullsize 40 but I keep hearing about this on this website.. Im not sure I can get my head past the posts... what should I do
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Old 04-30-2014, 09:24 PM
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Did you take a good look at the gun before shooting it? Notice any small cracks? Were you shooting reloads?
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Old 04-30-2014, 09:37 PM
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Quote:
Originally Posted by Roger S&W View Post
Did you take a good look at the gun before shooting it? Notice any small cracks? Were you shooting reloads?
The original post states he was shooting new ammo, federal 115g.
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Originally Posted by M&PmikeC View Post
damn I really want to buy a shield to add to my Fullsize 40 but I keep hearing about this on this website.. Im not sure I can get my head past the posts... what should I do
Two options:
1. Sit back and wait, to see if this is a fluke, or part of a 'bad run' that may be recalled.
2. Figure it IS a fluke and go ahead and buy one.

Of course, there's the age old words of Robert Heinlein...
"When in danger or in doubt, run in circles, scream and shout" (1973 book "Time Enough for Love")
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Old 04-30-2014, 09:48 PM
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Quote:
Originally Posted by Mcheng1021 View Post
I bought a 9mm Shield last Thursday and yesterday I went and shot it for the first time. I went through the first 8 rd mag and it had problems. The mag kept falling out and a had a few FTE. Not thinking anything about it I put in the 7rd mag and same thing happened except half way through that mag the trigger wouldn't reset. I let the guy at the local gun range take a look and he said he thinks the trigger spring broke. So I decided to take it back to the shop where I bought and they said they would either fix it or send it to S&W for me. They called me today and told me that the frame was cracked and that It caused enough gap to not let the trigger reset. CRAZY!! I've done tons of research on this gun before I decided to make the purchase, and never heard of this happening. Luckily the shop traded me out into a new one and they are sending it back to be repaired. Has anyone else seen this or had this happen to them?

btw. I was shooting new ammo, federal 115g.
What is the date of manufacture of your pistol? (look on the spent casing little envelope)
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Old 04-30-2014, 09:58 PM
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Meanwhile, the new Shields and M&P's our folks are buying are doing just fine ...

For every breakage or other problem I learn of as an armorer, so many other similar guns don't have those isolated problems.
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Old 04-30-2014, 10:05 PM
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I didn't have to pay for anything. They just ran the background check again and handed me a new gun
No 4473? Is that legal?
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Old 04-30-2014, 10:18 PM
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Quote:
Originally Posted by RobzGuns View Post
That's a GREAT LGS, worth mentioning.
What area/State do you live in. Perhaps others in your area might throw him some business.
Sharpshooters in Lubbock TX
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Old 04-30-2014, 10:19 PM
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Originally Posted by timn8er View Post
Sure is a shame that this happened...but the good thing is your LGS stepped up for you. You hear about so many these days that just tell you to deal with the manufacturer & distance themselves from the transaction.
That's the truth
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Old 04-30-2014, 10:20 PM
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Quote:
Originally Posted by Roger S&W View Post
Did you take a good look at the gun before shooting it? Notice any small cracks? Were you shooting reloads?
Yes I did. I removed the slide and inspected everything and I didn't notice any cracks but that doesn't mean it wasn't already there
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Old 04-30-2014, 10:21 PM
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No 4473? Is that legal?
I did have to fill out all the paperwork again and they did a background check.
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Old 04-30-2014, 10:23 PM
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Ah, I misunderstood.
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Old 04-30-2014, 11:00 PM
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Quote:
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Yes I did. I removed the slide and inspected everything and I didn't notice any cracks but that doesn't mean it wasn't already there
Do you have any pics of the crack? Will you post here please? If not, where on the frame is it located specifically?
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Old 04-30-2014, 11:36 PM
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Quote:
Originally Posted by M&PmikeC View Post
damn I really want to buy a shield to add to my Fullsize 40 but I keep hearing about this on this website.. Im not sure I can get my head past the posts... what should I do
If you want one, get one. If everyone that hasn't had a problem with their Shield posted about it, there wouldn't time or space for any other topics. I just read about 'em, and keep on shootin.
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Old 05-01-2014, 09:11 AM
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Anything manufactured of parts can fail especially when you put the stress of firing a bullet into the equation.

I've never heard of a frame cracking and I'm on a number of forums... not to worry though ***** happens..

For the OP I can put money on it won`t happen to him again..
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Old 05-01-2014, 10:22 AM
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Anything manufactured of parts can fail especially when you put the stress of firing a bullet into the equation.

I've never heard of a frame cracking and I'm on a number of forums... not to worry though ***** happens..

For the OP I can put money on it won`t happen to him again..
I'm going to shoot the new one after work today so I'll post if anything else happens
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Old 05-01-2014, 12:02 PM
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Quote:
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I'm going to shoot the new one after work today so I'll post if anything else happens
Good luck and keep us updated.
And good thing you got off the crack.
It's bad for your health.
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Old 05-01-2014, 08:44 PM
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I shot about 100 rounds through my new shield today and it went great!!! I'm very happy with it now and can't wait to shoot some more.. I definitely need to get the pinkie extension for the 7 rd mag. I just don't feel like I can get a good grip on it.
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Old 05-01-2014, 09:35 PM
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I shot about 100 rounds through my new shield today and it went great!!! I'm very happy with it now and can't wait to shoot some more.. I definitely need to get the pinkie extension for the 7 rd mag. I just don't feel like I can get a good grip on it.
Congrats! I recommend the Pearce Grips brand. Excellent. Feels and looks like it should come stock with the Shield.
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Old 05-01-2014, 10:20 PM
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A cracked frame in any M&P is unusual -- I haven't seen a posting on one before this. Odds are that it was manufactured incorrectly rather than it was a design flaw, since so many seem to be functioning well.

I don't think anyone should swear off buying Shields or any other M&P based on this one report. And the S&W customer service is very good, so should something similar happen to any S&W pistol, the owner will not suffer any financial loss.
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Old 11-20-2014, 03:46 AM
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Angry I didn't get this lucky

I fired my shield for the 1st time and i didn't even get though the 1st clip and it failure to ejected ripped the side of the shell out and logged in the barrel and blew out the clip. This happened 3 time's though the next 30 rounds. So I contacted Smith and Wesson they said send it in. They said it went though there what ever and it wasn't a defect in manufacturing and your out of luck. Next I emailed them they said Joe will issue a new gun for you. Next he said the same thing but now he said the frame was cracked. They also said they won't honer there warranty. Bs is now I'm stuck with a 400 dollar paper weight.

Plus to top it off they included a place where i could buy one for 339. Like i would ever buy one more if the first one didn't even last 30 rounds.

Btw i was shooting new ammo and it wasn't plus p stuff
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Old 11-20-2014, 08:07 AM
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I fired my shield for the 1st time and i didn't even get though the 1st clip and it failure to ejected ripped the side of the shell out and logged in the barrel and blew out the clip. This happened 3 time's though the next 30 rounds. So I contacted Smith and Wesson they said send it in. They said it went though there what ever and it wasn't a defect in manufacturing and your out of luck. Next I emailed them they said Joe will issue a new gun for you. Next he said the same thing but now he said the frame was cracked. They also said they won't honer there warranty. Bs is now I'm stuck with a 400 dollar paper weight.

Plus to top it off they included a place where i could buy one for 339. Like i would ever buy one more if the first one didn't even last 30 rounds.

Btw i was shooting new ammo and it wasn't plus p stuff
Hmmm, something doesn't add up there.
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Old 11-20-2014, 08:28 AM
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Originally Posted by Turbo003 View Post
I fired my shield for the 1st time and i didn't even get though the 1st clip and it failure to ejected ripped the side of the shell out and logged in the barrel and blew out the clip. This happened 3 time's though the next 30 rounds. So I contacted Smith and Wesson they said send it in. They said it went though there what ever and it wasn't a defect in manufacturing and your out of luck. Next I emailed them they said Joe will issue a new gun for you. Next he said the same thing but now he said the frame was cracked. They also said they won't honer there warranty. Bs is now I'm stuck with a 400 dollar paper weight.

Plus to top it off they included a place where i could buy one for 339. Like i would ever buy one more if the first one didn't even last 30 rounds.

Btw i was shooting new ammo and it wasn't plus p stuff
Welcome to the forum.

Sorry you had a bad experience. A few questions to clarify?

What type of shield was it (9 or 40)?

Specifically, what kind of ammunition did you use?

Could you just confirm this statement:

"... it failure to ejected ripped the side of the shell out and logged in the barrel and blew out the clip. This happened 3 time's though the next 30 rounds."

...so you are saying that over the first 30 rounds, ever fired from the gun, that a round was lodged in the barrel and the magazine was forcibly ejected from the pistol? Three times?

If S&W gave you a written response to your warranty claim, what specifically did they say?
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  #36  
Old 11-20-2014, 08:38 AM
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Hey... check out the screen name!!! It's classic! Yet, very unique..
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  #37  
Old 11-20-2014, 11:44 AM
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Quote:
Originally Posted by Llando88 View Post
Welcome to the forum.

Sorry you had a bad experience. A few questions to clarify?

What type of shield was it (9 or 40)?

Specifically, what kind of ammunition did you use?

Could you just confirm this statement:

"... it failure to ejected ripped the side of the shell out and logged in the barrel and blew out the clip. This happened 3 time's though the next 30 rounds."

...so you are saying that over the first 30 rounds, ever fired from the gun, that a round was lodged in the barrel and the magazine was forcibly ejected from the pistol? Three times?

If S&W gave you a written response to your warranty claim, what specifically did they say?
It was a 9mm , 2 it was the Case that got stuck in the barrel. the bullet went though just fine and yes it blew the magazine out every time the round fte. Witch happened 3 times in the 1st 30 rounds and the same rounds I was firing though a model 3915 my old gun.

the letter was as follows

After review of the weapon they have determined the damage to the weapon was not for defects in materials or workmanship. We do not recommend firing this pistol as it is not in a safe condition to shoot.

Then they offer to sell me one for 339. Like i'd ever buy a smith again,.

From what i heard later it had a crack in the frame.

Not only that my wife's Body guard was throwing brass over the top of the gun and in front of it. Witch worries me too. I don't think i want to keep that one either.
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  #38  
Old 11-20-2014, 12:02 PM
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Default M&P Shield 9mm frame cracked

And the ammunition? Specifically?

Also, was this pistol bought new (I.e. You were the first to fire it, ever) or used?
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Last edited by Llando88; 11-20-2014 at 12:05 PM.
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  #39  
Old 11-20-2014, 01:21 PM
hoc9sw hoc9sw is offline
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Blowing out the magazine, that could be saying multiple things.

- The shooter, for some reason, is accidentally hitting the mag release while firing.
- The round is not going fully into the chamber, and when fired, the blowback from not being seated is blasting out the magazine. That could include having a case split.
- The mag release is defective / badly mounted / the mag is not seating properly - and falls out because of the recoil.

All that said, if a round cannot be extracted, and has to be knocked out, I certainly would not try to fire it again until I understood the problem.

A split case, if it is factory ammo, is a "first round stops use of that box" event.
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  #40  
Old 11-26-2014, 03:03 PM
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Default M&P Shield 9mm frame cracked

Quote:
Originally Posted by Turbo003 View Post
It was a 9mm , 2 it was the Case that got stuck in the barrel. the bullet went though just fine and yes it blew the magazine out every time the round fte. Witch happened 3 times in the 1st 30 rounds and the same rounds I was firing though a model 3915 my old gun.



the letter was as follows



After review of the weapon they have determined the damage to the weapon was not for defects in materials or workmanship. We do not recommend firing this pistol as it is not in a safe condition to shoot.



Then they offer to sell me one for 339. Like i'd ever buy a smith again,.



From what i heard later it had a crack in the frame.



Not only that my wife's Body guard was throwing brass over the top of the gun and in front of it. Witch worries me too. I don't think i want to keep that one either.


Any chance we can find out 1) what anmo you were using and 2) Was the gun new or used?
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