Have you let someone else shoot it, using the same ammunition?
How often does it happen? (Does it happen within shooting 5 magazine loads, as the factory tech apparently tried?)
What ammunition are you using when it occurs?
Over-powered ammunition can sometimes cause early slide stop engagement.
How experienced of a handgun shooter are you?
How experienced are you with shooting smallish .45's?
Do you use a high/forward thumbs grip, or a revolver-like 'crush' grip?
Do you use a 'crossed thumbs' grip, where the tip of your support hand is pointing toward the slide? Or, do you have the knuckle of your shooting hand resting up underneath the slide stop lever?
While it's certainly possible for premature slide lock to be a mechanical gun problem, more often than not it's a shooter-induced problem, and even sometimes (to a much lesser extent) an ammunition problem.
Let them give it another try.
I only know one guy who presently owns a Shield 45, and he's been raving about it (another instructor and armorer). He's reported no problems with it, nor has any of the other instructors he's let try it.
Did you see this other thread?
Shield 45 issue
Since your Shield 45 is going back a second time, I'd not be surprised if they decide to just replace the locking block, or the locking block's slide stop spring (or both), to try and address your problem and concern. Let us know.