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Old 03-19-2017, 08:31 PM
Groundhog34 Groundhog34 is offline
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I bought a new Shield custom shop 9mm yesterday. Today I took it out to fire a few rounds. The first round fired hit the target a coke bottle at 10 yards. However I had a major problem. The spent shell ejected but the slide locked back and I mean locked it is immovable. The slide release does nothing. I am an experienced shooter do not limp wrist I am left handed so do not ride the slide stop. I plan on calling S&W in the morning but any ideas?
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Old 03-19-2017, 08:38 PM
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Some people have that issue, it look like there is a spot on the barrel that catches on the slide. The best solution is to call S&W.
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Old 03-19-2017, 09:05 PM
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With such an immediate problem returning it to your dealer or to S&W directly makes sense. It is a warranty issue.

However, since you asked, it seems you may be willing to fix it yourself if it is simple and quick. Without knowing more, I'd guess you can.

The Search function on these boards sucks, making it hard to easily find similar threads that already cover almost every topic/problem.

From just within the past week on your same experience:
New 9mm M&P Shield - slide getting jammed back.

Shield slide sticking back

In short, there may be a lack of clearance between the sides of the barrel immediately in front the square chamber and the corresponding area in the front slide barrel hole when the slide is back contacting the breech.

Get it unstuck by covering a piece of wood with a couple of rags and while holding the gun vertically, barrel down, gently tapping the muzzle on the wood until the slide releases and comes forward.

Then remove the barrel from the slide. Remove a little material from each side of the barrel. Do not relieve the slide hole. Reassemble with a little grease. Rack your slide hard. If it doesn't stick, shoot it.

If the problem is not resolved, there is a different problem. Send it back. Your minor effort on the barrel area should not interfere with your warranty claim.

Last edited by CB3; 03-19-2017 at 09:49 PM.
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Old 03-23-2017, 07:35 PM
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I had that problem the first time I shot my shield. I was totally bummed and started doing research on here. I referenced the thread that Shield9mm mentioned, but also saw some who had success with a good, thorough cleaning.

I field stripped mine, and cleaned it within an inch of it's life. After I've taken it to the range 3 more times and put about 400 more rounds through it. No issues at all since.

I also found that certain types of ammo would cause some FTE's or jam ups...seems like the 124 gr or higher shoots like a dream but it's hit and miss with 115 target rounds.

Not sure if this helps at all, but that's been my experience.
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Old 03-23-2017, 09:43 PM
Groundhog34 Groundhog34 is offline
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I have sent it back to S&W. After researching on this and other sites it appears this is a common and ongoing problem. Shame on S&W for continuing to ship pistols with this issue. They know there is a problem but continue to compound it especially from the Performance Shop. It should be called the schlock shop.

Last edited by Groundhog34; 03-23-2017 at 09:47 PM.
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Old 03-24-2017, 11:21 PM
thomast thomast is offline
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New 9mm M&P Shield - slide getting jammed back.
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Old 04-05-2017, 08:50 PM
Groundhog34 Groundhog34 is offline
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Update yesterday 4/4/17 I called S&W I was told it would be 3 weeks before a gunsmith looked at my pistol. Horrible customer service especially from the performance shop. While I believe the shield to be a good gun with industry standard return rate I am very unhappy. A month without a new gun is unacceptable. It is obvious that my gun was never test fired before it left the factory. Class action suit?
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Old 04-05-2017, 11:08 PM
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I assume they told you 3 weeks which is probably normal turn around time. Your gun is not the only one they are repairing. More than likely it will be sooner. Also how do you know they didn't shoot the pistol. This issue doesn't occur ever time a round is fired. But be patient and I'm sure you will be happy in the end.
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Old 04-23-2017, 10:45 AM
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An update S&W has now had my pistol for 1 month. When I called last week I was told that it has not been looked at yet and to check back in 2 weeks. I am VERY unhappy. What can I do?
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Old 04-23-2017, 02:50 PM
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Default Shield Locked Slide

I purchased a 9mm Shield yesterday and today at the range the slide locked open 4 times with rounds still in the mag.

Quote:
Originally Posted by Shield9mm View Post
Some people have that issue, it look like there is a spot on the barrel that catches on the slide. The best solution is to call S&W.

This seems to be what is happening to my pistol, the barrel is wedging it's self in the slide. A solid tap on the rear of the slide will put it back into battery.

When I get home I will give it a good cleaning/inspection, hopefully this will rectify the problem.🤞

Last edited by 85V65Sabre; 04-23-2017 at 02:52 PM.
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Old 04-23-2017, 03:38 PM
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Quote:
Originally Posted by Groundhog34 View Post
An update S&W has now had my pistol for 1 month. When I called last week I was told that it has not been looked at yet and to check back in 2 weeks. I am VERY unhappy. What can I do?
Wait 2 weeks and check back.

FWIW, I feel your pain - I'm not poking fun. That sucks that you bought something new with those kind of issues and the manufacturer is taking so much time to fix it.

I know someone who had an issue with a Taurus (yeah, I know), and it took them A YEAR to get the gun back to them.
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Old 04-23-2017, 06:02 PM
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I just finished the cleaning/inspecting of my Shield, I did not see anything that looked out of the ordinary to me.

I reassembled the pistol BONE dry, then hand cycled the slide.
Twice it locked open out of maybe 50 cycles, when this happens the barrel is tight. I can NOT wiggle the barrel with the slide stuck open & I can't tell where it's bound up, smack the back of the slide with the palm of my hand and it goes forward.

I took it apart again, this time I reassembled DRIPPING WET with oil. Then hand cycled the slide 100 times without it locking back.
This maybe from not being able to slam the slide open with my aging hands.
I will hand cycle it a few times in the next week, and follow up with a trip to the range next weekend then report back with my results.

Last edited by 85V65Sabre; 04-23-2017 at 06:04 PM.
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