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05-11-2017, 11:24 AM
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Did S&W send you a confirmation email for the rebate?
I submitted my rebate online last night and figured I'd get some form of a confirmation email.. but nothing.
What about you guys?
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05-11-2017, 12:21 PM
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No nothing sent though I believe at time of submission just an acknowledgement.
I called a few weeks later the number on the form for Customer Service and they were able to validate my submission was complete and in process and reminded me 8-10 weeks
Karl
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05-11-2017, 12:23 PM
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nope !!!
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__________________
M&P 9, Shield9.
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05-11-2017, 02:28 PM
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I'm week 6. Like being pregnant. Awaiting my little bundle of ammo cash.
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05-11-2017, 03:13 PM
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Nope, didn't get an email, just confirmation screen. I expect rebate is going to take some time to process just due to the volume.
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05-11-2017, 05:28 PM
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I don't understand how in this day and age they can't:
a) send an automated confirmation email for an online form submission.
b) process a rebate claim in less than two months.
Anyways....
Last edited by yep380; 05-13-2017 at 09:24 AM.
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05-11-2017, 06:42 PM
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No confirmation email, just a "submission received" page.
I'm not sure what good it does to print the page, as it gives no confirmation #.
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05-11-2017, 08:55 PM
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Member
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From S&W Customer Service:
Quote:
Reference number: XXXXXXXXXXXXXXXXX Please use this ticket number in any correspondence with us.
Subject: no subject
Dear XXX,
We would like to thank you for your e-mail and contacting Smith & Wesson / Thompson Center.
We don’t send out e-mail confirmations. At the end of the entry process, a screen will come up that says:
Thank You!
Your “Savings You Can Carry” rebate submission has been received. Please allow 8-10 weeks for fulfillment of valid rebate requests. Please print this screen for your records.
If you saw this screen, then your entry was successfully submitted.
Our Rebates are processed by Milanos Rebate Company. For inquires related to receipt or status of a submission. you contact them for further assistance at 866-963-7933.
There is a way to validate your entry online but due to how the process works, it can take a few weeks for your information to show up. You can use the link below to check your status.
Milano Online Rebate Inquiry
Thank You for choosing Smith & Wesson / Thompson Center products. Have a great day.
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05-11-2017, 09:05 PM
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I tried the Milano Onine Rebate Inquiry and it just says:
Quote:
There is no record of a claim with the information provided.
Please verify that the phone number, zip code, and last name were entered correctly.
The claim may not be available at this time, please call 866-963-7933 for additional assistance.
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I'm fine waiting but now I've got doubt in my mind that my rebate even went through. Anyone else care to put their info in and see if it says the same thing?
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05-11-2017, 09:40 PM
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Quote:
Originally Posted by seattlescape
I tried the Milano Onine Rebate Inquiry and it just says:
I'm fine waiting but now I've got doubt in my mind that my rebate even went through. Anyone else care to put their info in and see if it says the same thing?
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It said the same for me too, I submitted mine 4/22/17 so info may not be available yet.
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05-11-2017, 09:56 PM
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Has anybody actually received an rebate yet?
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05-11-2017, 10:09 PM
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Did S&W send you a confirmation email for the rebate?
Quote:
Originally Posted by Birdgun
Has anybody actually received an rebate yet?
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No one that I have heard.
Offer valid April 1 - June 30, 2017
The 1st was not quite 6 weeks ago and they are saying 8-10 weeks.
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05-11-2017, 10:21 PM
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Quote:
Originally Posted by seattlescape
I'm fine waiting but now I've got doubt in my mind that my rebate even went through. Anyone else care to put their info in and see if it says the same thing?
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I submitted my rebate claim on 4/11.
The Milano website did not show my claim on the morning of 5/2. I was concerned because S&W's online rebate form had been changed since my submission, adding fields for type of rebate and store information. I emailed S&W on 5/2 and received the answer quoted above later that day.
My rebate claim did not show up on the Milano website until 5/8.
Last edited by gc70; 05-11-2017 at 10:27 PM.
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05-12-2017, 09:58 AM
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I tried the Milano site. Nothing. I re-submitted the rebate information. Let S&W figure it out. They really should have set up an email confirmation. Now they are going to get hundreds or thousands of re-submissions.
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05-12-2017, 01:46 PM
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Quote:
Originally Posted by ScaryWoody
I tried the Milano site. Nothing. I re-submitted the rebate information. Let S&W figure it out. They really should have set up an email confirmation. Now they are going to get hundreds or thousands of re-submissions.
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Same deal. I believe I originally submitted my rebate on April 2nd and yet here on May 12th they seem to have no record of it. Because of that, I just resubmitted the form. It's been over a month which should be plenty of time for them to have a record of a digital form submission.
Funny story about this rebate situation, I went into my usual gun shop on April 1st to purchase a gun, felt the Shield calling my name since I wanted one a couple years ago, and April 2nd the shop gives me a call and says, "You probably already knew, but S&W does have a rebate going on for these."
Had no idea, actually. Very good timing for me to not buy one a day sooner than I did.
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05-12-2017, 02:42 PM
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"I re-submitted the rebate information. Let S&W figure it out."
That should help speed up and smooth the process for everyone.
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05-12-2017, 03:22 PM
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I purchased my Shield on 4/1 and submitted rebate on 4/1 online. Still nothing.
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05-12-2017, 04:31 PM
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Quote:
Originally Posted by Bullet Bob
"I re-submitted the rebate information. Let S&W figure it out."
That should help speed up and smooth the process for everyone.
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I followed the rules. They allow for no notification. I'm not going to NOT get my ammo money. It's all by serial number. It should be easy to eliminate duplicates. At least I know I'm in. Who programmed this anyway, the guys that did the Obama Care website?
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05-12-2017, 04:49 PM
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On a related topic, does anyone know what is required as far as the receipt when you submit for the rebate? I ordered my Shield online and only have a confirmation email with what I ordered and what I paid but no serial number. I also have a receipt from my local FFL that does show the serial number but it's just a small receipt for a transfer fee and background check.
Maybe I should just call S&W and ask?
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05-12-2017, 05:10 PM
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No Email. Just the confirmation page after submitting.
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05-12-2017, 06:22 PM
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I sent my rebate form in on April 5th, got the same response on the Milano website and called CS, I was told they did receive the form and rebates will take 8-10 weeks.
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05-12-2017, 09:23 PM
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Quote:
Originally Posted by yep380
I don't understand how in this day in age they can't:
a) send an automated confirmation email for an online form submission.
b) process a rebate claim in less than two months.
Anyways....
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That's because rebates are a sales tool and revenue generator. Companies offer them to boost sales and the count on a decent percentage of them to go unclaimed. Think about how many times you've sent in a rebate and had to call for an update or ask where it is only to receive promptly after that inquiry. They're counting on people to forget about it or lose the receipts necessary to claim it.
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05-12-2017, 09:42 PM
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Thanks for the reminder as I just did mine online using my phone.
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05-15-2017, 08:01 PM
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I purchased a Shield 9mm online from GrabaGun almost 2 weeks ago and took delivery & FFL transfer a few days later.
Questions:
1 - Looking at the online rebate application & filling it out is simple enough except the part where it says to include a pdf copy of the sales invoice. How do I do that?
2 - Is the transaction confirmation email I got from GrabaGun the document they want?
3 - If so, how do I get that to go in the "slot" on the online application?
I have printed off the purchase confirmation email and the application itself, along with the FFL's receipt. Will all that suffice if I just mail it in via the USPS?
Signed, computer illiterate old guy.
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05-15-2017, 08:56 PM
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Get your grandkid....
Have rebate page pulled up on computer.....
Throw receipt paperwork at them...
Tell them to make it happen...
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05-15-2017, 09:08 PM
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Quote:
Originally Posted by Armybrat
I purchased a Shield 9mm online from GrabaGun almost 2 weeks ago and took delivery & FFL transfer a few days later.
Questions:
1 - Looking at the online rebate application & filling it out is simple enough except the part where it says to include a pdf copy of the sales invoice. How do I do that?
2 - Is the transaction confirmation email I got from GrabaGun the document they want?
3 - If so, how do I get that to go in the "slot" on the online application?
I have printed off the purchase confirmation email and the application itself, along with the FFL's receipt. Will all that suffice if I just mail it in via the USPS?
Signed, computer illiterate old guy.
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I printed the purchase receipt email from Grab a gun and I photo copied the packing slip they shipped with the gun to my FFL bc that's what had the serial number on it and submitted it with both of them via mail.
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Semper Paratus
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05-19-2017, 08:38 AM
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Mine finally showed up on the Milano site.
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05-19-2017, 10:27 PM
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Interestingly, when I entered my phone number, zip code and last name on the Milano site form, it came up "no record". When I entered just my zip code and last name, the record came up.
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05-20-2017, 12:07 AM
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Nope. Which I think is lame.
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05-20-2017, 08:45 AM
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Quote:
Originally Posted by Welshman
Interestingly, when I entered my phone number, zip code and last name on the Milano site form, it came up "no record". When I entered just my zip code and last name, the record came up.
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Same here....very interesting. Also reflected -0- in the "amount" column.
Not worried
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05-20-2017, 08:55 AM
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Quote:
Originally Posted by Dad_Roman
Same here....very interesting. Also reflected -0- in the "amount" column.
Not worried
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I'm guessing ("hoping") that the zero just indicates nothing paid yet. My results show two previous rebates, from different companies, with dollar amounts, going back as far as 2010. They don't ring any bells with me.
Last edited by Welshman; 05-20-2017 at 08:58 AM.
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05-20-2017, 08:35 PM
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BANNED Scammer !! SCAMMER !! SCAMMER !! SCAMMER !! SCAMMER !! THIEF !! THIEF !! THIEF !! THIEF !! THIEF !! THIEF !! THIEF !! SCUMBAG !! SCUMBAG !! SCUMBAG !! SCUMBAG !! SCUMBAG !! DANGER !! DANGER !! DANGER !! DANGER !! DANGER !!
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Join Date: Nov 2015
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I entered mine on 5/2/17 on the website (used a pdf of the Gunbuyer.com invoice) and STILL nothing on the milano website. Using all info, or just last name and zip.... *sigh,
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05-20-2017, 08:38 PM
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everybody needs to relax . . .
__________________
Wisdom comes thru fear . . .
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05-20-2017, 09:16 PM
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Quote:
Originally Posted by Muss Muggins
everybody needs to relax . . .
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Yea..."patience grasshoppa"
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05-21-2017, 09:50 AM
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Quote:
Originally Posted by yep380
I don't understand how in this day and age they can't:
a) send an automated confirmation email for an online form submission.
b) process a rebate claim in less than two months.
Anyways....
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Don't you know? Slow rebates are the American Way!!! Also, by 8-10 weeks some folks will have forgotten, so if they don't get a rebate, "no harm no foul." Not to say S&W would intentionally miss someone, but with this many rebates due, a few are bound to get missed.......
__________________
CERAKOTE Svcs.
Class 01 FFL
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05-21-2017, 10:01 AM
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Unbelievable ... every time S&W does a rebate program, these threads come up with all the Woe is me comments about not getting confirmation, taking too long, there gonna forget about me, etc, etc... bla, bla, bla .... yet everyone gets their money in the end.. chill out and go enjoy your Shield at the range...
__________________
Jack C
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05-21-2017, 10:04 AM
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8-10 weeks. Don't even start looking for it until the middle of June.
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05-21-2017, 10:08 AM
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Quote:
Originally Posted by turbo38gn
chill out and go enjoy your Shield at the range...
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I can't afford any ammo until I get my $75.
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05-21-2017, 11:39 AM
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Not sure what the Milano website is. I submitted mine at smith-wesson.com/rebates. Seemed to work.
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05-21-2017, 01:44 PM
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Quote:
Originally Posted by blackdeuce
Not sure what the Milano website is. I submitted mine at smith-wesson.com/rebates. Seemed to work.
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Milano is the site that supposedly shows the actual status of the rebate - not where it is actually submitted (i.e. the site you listed).
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05-21-2017, 06:53 PM
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Just checked the web link. Had to try 4-5 different combinations. Finally entered Zip, Last name & Store. Left out phone number before I finally got an answer saying they had my rebate registration.
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05-21-2017, 07:00 PM
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^^Thanks for the tip. I left of the phone and dealer name and it found it. So just put in zip code and last name.
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05-21-2017, 07:31 PM
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Sent mine in via the USPS snailmail on the 17th.
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05-21-2017, 08:04 PM
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I submitted mine online (uploaded scanned copy of my receipt) and got a confirmation page, but no email. The way I look at it, honestly, in 8-10 weeks I will probably have forgotten about it already anyways, so not really a loss if they "forget about it" as well. If everything went/goes well, then it will be a nice surprise when the check comes in the mail.
I wonder how many people really do just pay the rebate no attention and never even attempt to get it...
__________________
S&W M&P 15 Sport II
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05-21-2017, 08:10 PM
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Quote:
Originally Posted by SCAR333
I submitted mine online (uploaded scanned copy of my receipt) and got a confirmation page, but no email. The way I look at it, honestly, in 8-10 weeks I will probably have forgotten about it already anyways, so not really a loss if they "forget about it" as well. If everything went/goes well, then it will be a nice surprise when the check comes in the mail.
I wonder how many people really do just pay the rebate no attention and never even attempt to get it...
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For $75., only an idiot.
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05-21-2017, 08:39 PM
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Quote:
Originally Posted by Welshman
For $75., only an idiot.
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....or 225.
I filed....and Im certainly watching
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05-21-2017, 09:14 PM
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Quote:
Originally Posted by Dad_Roman
....or 225.
I filed....and Im certainly watching
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$275 here
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05-21-2017, 09:20 PM
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I put in my last name and zip code on the Milano site and it shows my rebate info as valid submission received and the rebate amount with the date I entered things.
__________________
Really? U saw it in Wikipedia?
Last edited by smokindog; 05-21-2017 at 09:34 PM.
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05-21-2017, 11:47 PM
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Quote:
Originally Posted by Welshman
Interestingly, when I entered my phone number, zip code and last name on the Milano site form, it came up "no record". When I entered just my zip code and last name, the record came up.
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Thank you very, very much for this. I did the same, sometimes less information has a better result, and sure enough, there it is!
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05-22-2017, 12:01 AM
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Quote:
Originally Posted by SCAR333
I wonder how many people really do just pay the rebate no attention and never even attempt to get it...
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What rebate?
.
.
.
.
.
.
.
Yeah, for $75, I just forget about it and, like you said, get a surprise when it happens.
I used to watch my stock portfolio everyday. It'll make you crazy! Now I just don't think about my stocks unless some bad news is happening for one of them, then I'll consider selling a new batches (for cost-basis purposes). MY stress level and blood pressure are much better this way.
Last edited by InsideWaist; 05-22-2017 at 12:04 AM.
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