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  #1  
Old 07-03-2017, 05:42 PM
hyena hyena is offline
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Default Keep a close eye out for your rebate check!

I know there's another thread on Shield rebates. Just wanted to advise everybody to watch their mail closely. My check came today in a small white envelope (the old fashion personal envelope size) that said MPS, Inc on the return address. I thought it was junk mail, opened it anyway, and was surprised to find the $75 postcard style rebate check inside. I submitted mine on April 8.
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Old 07-03-2017, 05:47 PM
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I got one of those Friday, cashed it today and I thought it was junk mail too, glad I opened it. Now if I can just get three more, go Smith & Wesson

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Old 07-03-2017, 06:49 PM
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I'm curious, did you submit your rebate online on the 8th or mail it back. I submitted mine on April 3rd and haven't heard Bo'peep.

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Old 07-03-2017, 08:40 PM
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Go here: Milano Online Rebate Inquiry and enter your info. Mine says "Shipped Date 06/29/2017". I'll be watching my mailbox.
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Old 07-03-2017, 08:48 PM
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I got mine today. Submitted 04/11/17.
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Old 07-03-2017, 10:00 PM
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Quote:
Originally Posted by richardbrentm View Post
I'm curious, did you submit your rebate online on the 8th or mail it back. I submitted mine on April 3rd and haven't heard Bo'peep.

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I submitted it on line on the 8th.
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Old 07-04-2017, 05:44 AM
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I submitted mine in 4/22. Shows up on their site but no check yet.
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Old 07-04-2017, 08:56 AM
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Anyone have a rough idea how long it takes for an online submission to show up on Milano's site?
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Old 07-04-2017, 09:02 AM
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Went to the Milano site. It shows mine was "shipped" June 29. Haven't checked yesterday's mail yet.
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Old 07-04-2017, 09:42 AM
kaveman kaveman is offline
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Quote:
Originally Posted by wanderson7262 View Post
Anyone have a rough idea how long it takes for an online submission to show up on Milano's site?
A lot longer than it took a couple of months ago. Submitted early to mid April and it showed on the Milano site in a week or two. I have two more submitted on May 22 that haven't shown up yet so that's at least six weeks to post.
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Old 07-04-2017, 10:19 AM
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I submitted on 4/5 and it showed entered on 4/14. Rebate showed shipped on 6/23 and I got it 7/3.
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Old 07-04-2017, 01:45 PM
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I submitted mine the 3rd week in april on line and it showed up yesterday. I still haven't persuaded the wife it was free money.
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Old 07-05-2017, 10:10 AM
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OK, weirder than I thought,....

I submitted my first Shield rebate electronically 4-8-17 and it posted to the site 4-14-17. Nothing has happened since.

I submitted my second one electronically 4-24-17 and it posted to the site 4-30-17. Nothing has happened since.

OK, it takes a little while. I knew that going in and I'm very familiar with waiting years for things to happen in the NFA world so no big deal. The only reason I'm paying any attention to these threads at all is because I wasn't sure how the non-serial numbered PSA 'invoices' were going to work, but it looks like they're going through now(my above submissions were with serial numbered Whittaker receipts).

My first two PSA sourced Shields just hit the Milano site today(they were not there on July 3rd or 4th,....I did check).

I submitted these two electronically 5-22-17 and they posted to the site 7-5-17,.......but they show 'entered' on 5-30-17. It took five weeks from the time Milano entered them for them to show on the website as entered. That's the weird part. Advise patience,....it all seems to be working. Just not quite like I would expect it to work. Next week I get to submit my last four rebates and should have the checks just in time for Christmas. Whether this Christmas or next I do not know nor do I care. If I get the rebates too soon I'll be forced to buy more Shields and I don't want to do that. Hopefully they'll hold up the checks until all the promos are over and I can buy food instead. Fortunately I can go a few months without eating and it won't hurt me.
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Old 07-05-2017, 07:03 PM
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Submitted 4/22, marked as valid rebate request received 4/29, says shipped status 6/29, nothing in hand yet.
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Old 07-05-2017, 08:19 PM
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Submitted 4/22, marked as valid rebate request received 4/29, says shipped status 6/29, nothing in hand yet.
I believe they are taking about (+/-) ten days from "Shipped" status to reach mailboxes.
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Old 07-05-2017, 09:48 PM
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I believe they are taking about (+/-) ten days from the om "Shipped" status to reach mailboxes.
Hopefully that'll put it at Saturday arrival, so I can get the mail before the wife gets her hands on it and asks "what's this for?". Ummmm... my Shield may or may not still be in hiding....

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Old 07-05-2017, 10:24 PM
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Quote:
Originally Posted by hyena View Post
I know there's another thread on Shield rebates. Just wanted to advise everybody to watch their mail closely. My check came today in a small white envelope (the old fashion personal envelope size) that said MPS, Inc on the return address. I thought it was junk mail, opened it anyway, and was surprised to find the $75 postcard style rebate check inside. I submitted mine on April 8.
Thanks for the heads up on plain envelope .
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Old 07-05-2017, 10:32 PM
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Crappy part is, you can't deposit with your phone app, you have to take to a bank teller. It's not a normal check and my bank app didn't recognize it. And I scan tons of checks with it.


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Old 07-05-2017, 10:54 PM
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Quote:
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I believe they are taking about (+/-) ten days from "Shipped" status to reach mailboxes.

Quote:
Originally Posted by TruckGun View Post
Hopefully that'll put it at Saturday arrival, so I can get the mail before the wife gets her hands on it and asks "what's this for?". Ummmm... my Shield may or may not still be in hiding....
Add an extra day or two because of the holiday.
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Old 07-06-2017, 12:16 AM
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Does the Milano site only show online rebate submissions? I mailed mine and it doesn't show up in the site.

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Old 07-06-2017, 03:24 PM
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Does the Milano site only show online rebate submissions? I mailed mine and it doesn't show up in the site.
Only enter your zip and last name.


Yep, keep an eye out...all 3 present and accounted for
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Old 07-06-2017, 03:50 PM
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[QUOTE=Druggist50;139656135]Does the Milano site only show online rebate submissions? I mailed mine and it doesn't show up in the site.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Yes the mailed ones do show up on the site.

I mailed mine in and it shows to have shipped on the 29th. I haven't received it yet but it appears their delivery time is around 10+ days.

It probably depends on when you mailed it in. Mine went in really early.
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Old 07-06-2017, 04:40 PM
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Entered = 4/14
Shipped = 6/23
Arrived = 7/6
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Old 07-06-2017, 04:59 PM
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It's not like my kids aren't going to eat, but 3 months for a measly $75 check is BS. I submitted mine on 4/22, and nothing is showing up as shipped. And 10 days to get it to you? Are they using the Pony Express?

And 3+ plus months for a rebate check, that frankly, they know a portion of those who bought one with the available rebate aren't even going to send in, is unacceptable. S&W's excuse of "we didn't anticipate such a high volume" is also BS. You offer a new gun for less than $300 after rebate and it's gonna spark the interest that they knew it would and would be happy to receive. They just didn't care.

Guys who bought an XD and are getting 4 free mags, a holster, and a mag pouch, are getting the stuff in their hands 3 weeks after they submit it.

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Old 07-06-2017, 05:34 PM
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Quote:
Originally Posted by hyena View Post
I know there's another thread on Shield rebates. Just wanted to advise everybody to watch their mail closely. My check came today in a small white envelope (the old fashion personal envelope size) that said MPS, Inc on the return address. I thought it was junk mail, opened it anyway, and was surprised to find the $75 postcard style rebate check inside. I submitted mine on April 8.
S&W really are behind. I called the rebate 866 number today to be told by some 3rd party company that they weren't taking messages and to "please hang up". Not a very warm and fuzzy feeling.
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Old 07-06-2017, 05:38 PM
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Last week, S&W formally announced that their inventory is bloated to the point it will take many more months (and likely plenty of rebates) to get it under control.

I agree, nobody in my family will go hungry but I would have expected a $75 rebate on a firearm to be managed at least as professionally as $10 on a few boxes of ammo.

They've apparently used a third party (Milano) to manage the entire process. I wonder whether they're satisfied with Milano's performance.

I registered a couple purchases on their site more than 5 weeks ago and a couple more a month ago. In this day and age, what justification can there be for failing to acknowledge receipt of my submission (nothing in the mail, nothing on Milano's website, nothing by email.)?

I'm a S&W fanboy (inherited one classic and have bought 7 new ones in the last 6 months) but this is just ridiculous IMHO.
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Old 07-06-2017, 06:05 PM
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Actually, I just checked my printed submission. I submitted it on 4/14 online. Milano shows it in the system on 4/22. So 12 weeks since I submitted it online and not even showing shipped yet. Then, when they do ship it, I can another 10 days. So when all is said and done, I'm guessing 14-16 weeks to get my rebate.

And they want me to buy ANOTHER M&P for the rebate? No thanks. Service sucks on this rebate.

And no telling how many buyers never even send it in. Which I'm sure they're counting on.
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Old 07-06-2017, 06:25 PM
Druggist50 Druggist50 is offline
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I mailed mine in toward the end of May, not sure of the date exactly. Milano does not have it posted as of today. Should I resend everything? I bought it from PSA, so I didn't have a true receipt; is that what's holding me up?

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Old 07-06-2017, 06:33 PM
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Not sure what to tell you. I submitted two on their site late in May and had righteous invoices from Brownells. They also don't show online yet.
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Old 07-06-2017, 06:41 PM
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Quote:
Originally Posted by Druggist50 View Post
I mailed mine in toward the end of May, not sure of the date exactly. Milano does not have it posted as of today. Should I resend everything? I bought it from PSA, so I didn't have a true receipt; is that what's holding me up?
PSA order emails work fine.
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Old 07-06-2017, 06:44 PM
Druggist50 Druggist50 is offline
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PSA order emails work fine.
Good to know, maybe it's because I did mine so late compared to others.

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Old 07-06-2017, 08:21 PM
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Originally Posted by kbm6893 View Post
Guys who bought an XD and are getting 4 free mags, a holster, and a mag pouch, are getting the stuff in their hands 3 weeks after they submit it.
Not everyone - all of mine have taken ~5 to 7 weeks. Still faster than S&W though.
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Old 07-06-2017, 09:05 PM
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I check the Milano Rebate inquiry and it says Shipped Date : 06/23/2017. Does that mean they mailed it on 6/23? Just wondering as I haven't received it yet. I open all mail.
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Old 07-07-2017, 08:10 AM
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Not everyone - all of mine have taken ~5 to 7 weeks. Still faster than S&W though.

From where?


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Old 07-07-2017, 08:13 AM
eahicks eahicks is offline
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I check the Milano Rebate inquiry and it says Shipped Date : 06/23/2017. Does that mean they mailed it on 6/23? Just wondering as I haven't received it yet. I open all mail.



I bet it's in your mailbox today. Mine shipped 6/19, got it 7/3. Seems to take 2 weeks to arrive.


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Old 07-07-2017, 11:13 PM
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Entered = 4/14
Shipped = 6/23
Arrived = 7/6


Same here shipped 6/23 but as of today haven't received yet. Hopefully it comes tomorrow.
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Old 07-07-2017, 11:16 PM
darb77 darb77 is offline
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I check the Milano Rebate inquiry and it says Shipped Date : 06/23/2017. Does that mean they mailed it on 6/23? Just wondering as I haven't received it yet. I open all mail.


Same here......should be here any day.
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Old 07-09-2017, 10:54 AM
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Still not even showing mine as shipped. I submitted it on 4/14, they have it on their website as 4/22, and still nothing. There was another post on here about an email S&W sent apologizing for the delay. Said any submissions in the month of April will be processed by July 7. Here it is, July 9, and nothing. Then even when they do mark it as shipped, I can expect to wait 10 more days.

S&W dropped the ball on this one. I'm not depending on the check to live, but what's owed to me is owed to me, and they really screwed this one up.
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  #39  
Old 07-09-2017, 10:57 AM
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Nothing here either 7/8/17.
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  #40  
Old 07-09-2017, 07:13 PM
darb77 darb77 is offline
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Nothing here either 7/8/17.


Same here and mine was shipped Jun 23. This is absurd. Maybe they are using carrier pigeons?
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  #41  
Old 07-09-2017, 08:25 PM
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Gentlemen...Gentlemen.... Be patience... S&W owes you the rebate and you will get it.. If anyone is so upset about their rebate check, I will gladly give you what you paid for your Shield...
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  #42  
Old 07-09-2017, 08:36 PM
ScaryWoody ScaryWoody is offline
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I'm thankful I got mine. At .045 cents postage it went on the slow truck. Plus, my mail carrier, I think, is dyslexic. But, it finally arrived.
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  #43  
Old 07-10-2017, 04:13 PM
kaveman kaveman is offline
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You guys would have a rough time in the NFA world where a typical transfer takes ten months to process. I once had a STen tube take six years to transfer,....but that was largely due to a shifty dealer. One that I know was entirely a paperwork delay was a gun coming back to me from a gunsmith buddy on a form5. That one took two full years just to get approval to send my own gun back.

Or you could have gotten in on the ground floor of the Shrike beltfed AR upper. That one was somewhere around 8-10yrs from deposit to delivery,......and then it sat for six years in the box before I got around to opening it. Some of you guys have no patience.
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  #44  
Old 07-13-2017, 03:51 PM
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S&W needs to terminate that "promotions'/rebate company" of theirs ...

I received a "personal" email from the president of S&W Firearms about 2 weeks ago apologizing to recipients for "unacceptable delays" with rebates, blah, blah, blah and PROMISING rebates by July 7th for those submitted in April (my Bodyguard rebate submission was).

NADA. Nothing. Zero. Zilch.

The Bodyguard is still in hiding from the wife, and I'm still on mailbox sentry duty for the rebate check before she asks "why"!

"Where's the Beef ('rebate')?" Mr. CEO?
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  #45  
Old 07-13-2017, 03:57 PM
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Because I have plenty of time on my hands, I've been concerned that my first check was lost. Their site shows it "shipped" on 6/29 and still nothing. So, I broke down and called Milano. Seems the "shipped" date is actually the date the check was printed (supposedly). The kind woman explained they had about 25,000 checks to go out and they are stuffed and stamped by hand. She said a bunch go out each day and not to worry for another couple weeks.

I'm guessing it was Milano that wasn't prepared for the volume of the claims, not S&W.

25,000 checks processed by hand? In 2017?
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  #46  
Old 07-13-2017, 03:59 PM
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Quote:
Originally Posted by Dave270 View Post
Gentlemen...Gentlemen.... Be patience... S&W owes you the rebate and you will get it.. If anyone is so upset about their rebate check, I will gladly give you what you paid for your Shield...
I paid $320 for a 9mm WTS. Still new in the box.
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  #47  
Old 07-15-2017, 07:48 PM
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CAJUNLAWYER CAJUNLAWYER is offline
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Filed mine on line 6-20-17; got both checks today 7-15-17 with a note apologizing for the delay.
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  #48  
Old 07-25-2017, 01:08 AM
richardbrentm richardbrentm is offline
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I submitted my rebate online April 10th, just arrived today, July 25th!!! Nice work S&W! Actually, I bought a Shield 9MM for just at $300, with the rebate, so I'm still a happy camper as I love shooting my shield. I just hope S&W learned their lesson and that I get my rebate package for buying a M&P 2/0 doesn't take forever to arrive.

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  #49  
Old 07-25-2017, 08:11 AM
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Quote:
Originally Posted by CAJUNLAWYER View Post
Filed mine on line 6-20-17; got both checks today 7-15-17 with a note apologizing for the delay.


Wait what? That can't be right. You got it in 3 weeks when everyone else took 3 months??


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