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Old 07-14-2017, 01:24 PM
Nonuthin Nonuthin is offline
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Exclamation Rebate Online Update

Something New...

When you go to the Milano website, Milano Online Rebate Inquiry
to check on your rebate, there are now TWO WAYS to check for your info:

1. Enter your 5-digit zipcode AND your last name

or,

2. Enter your 10-digit phone number AND your 5-digit zipcode AND your last name.

If you have multiple rebates submitted at different times they might show up if you check both ways.

Last edited by Nonuthin; 07-14-2017 at 09:22 PM.
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Old 07-14-2017, 05:17 PM
Cloyce Cloyce is offline
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Sent mine on 5/20/17 still doe's not show up.
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Old 07-14-2017, 06:35 PM
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On 6/26/17 I submitted the online rebate form. So far, all the Milano site is reporting :
"There is no record of a claim with the information provided."

"Please verify that the phone number, zip code, and last name were entered correctly."

"The claim may not be available at this time, please call 866-963-7933 for additional assistance."

If you submitted yours more than a month earlier than me, and are not seeing anything, then I guess I'll be waiting a long time.
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Old 07-14-2017, 07:03 PM
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Rampo, I submitted mine about a month before you and mine just came up on the rebate site.
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Old 07-14-2017, 07:36 PM
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Sent mine 5/31 and does not show.
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Old 07-14-2017, 07:56 PM
.40FanBoy .40FanBoy is offline
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Default rebate status

I submitted mine initially on 6/23. Figured there may have been a hitch since there was no kind of confirmation email, so I resubmitted on 7/4. No email or status on Milano page. I'm kind of surprised truthfully. I've done the gear rebate packages with Springfield armory twice now and it was much different. Got a confirmation email immediately plus another one within a couple weeks saying it had been processed and that I would be receiving my items. I'm interested in purchasing another Smith that would qualify for the rebate, but as of now I'm kind of hesitant to and leaning more toward the Springfield package.

Last edited by .40FanBoy; 07-15-2017 at 05:51 PM.
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Old 07-14-2017, 08:34 PM
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I sure hope Milano isn't going to drop the ball on this..
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Old 07-14-2017, 08:45 PM
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Default Milano phone #

I called the listed phone number last week and a recording came on. Said you could leave your # and they would get back with you. I did not get a return call. When I called today, it said the voice mailbox was full.
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Old 07-14-2017, 09:16 PM
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S&W could have done better than this.
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Old 07-14-2017, 09:18 PM
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Everybody breathe. In. Out. In. Out. Give it a rest. The angst on this forum about the rebate is like my daughter when she was four waiting for Cinderella at Disney. It will be fine. Relax . . .
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Old 07-14-2017, 09:20 PM
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Quote:
Originally Posted by Danby View Post
I sure hope Milano isn't going to drop the ball on this..
Yeah, because clearly they're looking forward to the class action suit. Much cheaper than actually issuing the rebates . . .
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Old 07-14-2017, 09:45 PM
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Wouldn't it be nice if those who are NOT concerned about their rebates stopped ridiculing those who expect reasonable feedback, promptness and professionalism from Smith & Wesson in processing their rebate(s)?

We all know that rebates take awhile to process. But, this is a 75 dollar rebate, not a 75 cent rebate and being stuck in the "Milano Black Hole" of:
No feedback after you submit a rebate;
No answer on their hotline if you call to check on it;
No consistency in their processing and mailing time;
And, the apparent lack of Smith & Wesson top management concern;
seem to be valid reasons for some to be disappointed and annoyed with how things are being handled.
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Old 07-14-2017, 10:07 PM
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Quote:
Originally Posted by Nonuthin View Post
Wouldn't it be nice if those who are NOT concerned about their rebates stopped ridiculing those who expect reasonable feedback, promptness and professionalism from Smith & Wesson in processing their rebate(s)?
It probably would be, but y'all are talking about these rebates like you were expecting the Pope's golden undies, and those of us who have bought a qualifying pistol and are kinda lazily waiting on the check are laughing. You'll get it. Relax. . .
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Old 07-14-2017, 10:22 PM
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I've seen several people mention that they've submitted the same rebate more than once...myself included.
Milano created a lot of extra work for themselves when they setup such a crappy website with problems such as allowing you to "Submit" without the documentation attached (it shouldn't allow you to proceed until you have uploaded the documentation) and not providing a confirmatory email that it was received.
Just seems real second-rate for a company with the resources of S&W.
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Old 07-14-2017, 10:31 PM
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Funny, I forgot all about the rebate since I have been enjoying shooting my MP shield 45. I'll give them another two months then I'll look at this forum again.
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Old 07-14-2017, 10:41 PM
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What nobody seems willing to admit is that psycho ADHD purchasers not believing that their submission was accepted, resulting in multiple submissions, may have slowed the process down as Milano tried to figure out what was going on . . .

Quote:
Originally Posted by i1afli View Post
I've seen several people mention that they've submitted the same rebate more than once...myself included.
Milano created a lot of extra work for themselves when they setup such a crappy website with problems such as allowing you to "Submit" without the documentation attached (it shouldn't allow you to proceed until you have uploaded the documentation) and not providing a confirmatory email that it was received.
Just seems real second-rate for a company with the resources of S&W.
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Old 07-14-2017, 11:36 PM
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It's all by serial number. Maybe they should hire an NSA guy to smooth it out.
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Old 07-15-2017, 12:07 AM
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Someone said it another thread I think, and I agree...I paid a lower than usual price to begin with for a really great firearm. It has a rebate, and if I don't get the rebate money for whatever reason, it's not gonna kill me. It's not like I lost any money. But it would be nice.

That being said, I did get mine a couple weeks ago. Cool.

My stance is this, and some may not like it, but here goes:
If you spent $350, $400, or even $450 and are hoping and praying you get that $75 rebate because you really, really need that money - perhaps you shouldn't have spent that $350, $400 or $450 in the first place. Just sayin'.


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Old 07-15-2017, 12:49 PM
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I really don't see a reason for multiple submissions of the same serial number. That would be contrary to terms and conditions. After all, the confirmation came instantly, the next web page was "we have received... Print this screen for your records".
It is disappointing that they apparently won't speed this up so that 6/30 submissions are accepted by the 7/31 end date.
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Old 07-15-2017, 01:25 PM
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Milano says mine shipped 6/29 but I haven't received squat. Tempted to call them but I suppose I could wait another two weeks.
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Old 07-15-2017, 02:09 PM
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I didn't think it would be unreasonable to expect some kind of confirmation email. The "thank you" page is just that. There's no kind of confirmation or verification number, so no real documentation. Just seems rather primitive in todays world. And as far as needing or banking on the rebate, it's not about that for me. I paid $475 for my Shield .45, with night sights. Maybe I would have bought it either way. But I expect them to hold up there end of the deal. Kinda like your paycheck at the end of the week. Not based on necessity, but you expect it as it was agreed upon don't you? And as far as ADHD, what's the point in having an inquiry or status webpage if it's completely broke? That just leads one to wonder when it says "sorry, no record." Do you naysayers realize this thread wouldn't even be here if that page worked?
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Old 07-15-2017, 03:05 PM
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I don't think anyone said they weren't on their way?. It's simply a few opinions that's got the rest of you wound up. Because of a useless and worthless Milano page? What's the point in the page? It says "sorry no info," and the number listed is a waste of time dialing. Call it and then tell me what your opinion is. What's wrong with being curious about a status? I thought this forum would be a pretty cool place. Seems like just a bunch of trolling to me. Maybe this will get me booted. The bottom line is, if Smith & Wesson had their **** together with this rebate program, we'd all be on another thread. Maybe they should take some lessons from Springfield Armory.

Last edited by .40FanBoy; 07-15-2017 at 06:01 PM.
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Old 07-15-2017, 03:52 PM
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Quote:
Originally Posted by NE1955 View Post
Yes, this thread would still be here. Because some of you ninnies have nothing better to do or worry about. The rebates are coming. No one owes you a confirmation etc. Relax, don't worry. Or, is it just easier to opine on what S&W should have done? Well, start your own firearm company and o things your way.

How many threads on this rebate issue? Jesus H. Christ!

We really have become a nation of wusses.

Thanks
Rebate discussion aside, this is one of the least classy posts I have read on this forum, for several reasons.
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Old 07-15-2017, 10:09 PM
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I submitted my rebate about two weeks after it started and received my check about a week ago. It did say it takes 8/10 weeks.
I think S&W could of found someone to better handle the rebate but your check is probably coming.
The check is one of those perforated thick paper gizmo's that you tear apart. It's not very big and could be confused with junk mail.

Last edited by pigbike; 07-15-2017 at 10:32 PM.
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Old 07-16-2017, 07:23 AM
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Mine was submitted the first week of April. It says there is no record of it. I forgot about it until now. This is very poor, less than sub-par service. I won't be buying another Smith & Wesson product again.

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Old 07-16-2017, 07:54 AM
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Smile S&W Rebate

I mailed rebate paperwork April 15 2017 I received my rebate check on July 14 2017 My information never showed up on Milano site
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Old 07-16-2017, 05:12 PM
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Quote:
Originally Posted by mnarcher View Post
Mine was submitted the first week of April. It says there is no record of it. I forgot about it until now. This is very poor, less than sub-par service. I won't be buying another Smith & Wesson product again.

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Make sure you're entering ONLY your zip code and last name. I don't recall being asked for a phone number or dealer name when filling out the form and giving too much information will only get you a message saying there is no record.
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Old 07-16-2017, 10:01 PM
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Mind was submitted in early May and when I checked on the site it said valid rebate request received.
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Old 07-16-2017, 11:37 PM
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Rebate Name Company Rebate Entry Date Total Rebate Amount
S&W - SAVINGS YOU CAN CARRY SMITH & WESSON, INC. 05/28/2017 $75.00
S&W - SAVINGS YOU CAN CARRY SMITH & WESSON, INC. 06/02/2017 $75.00

Finely both are showing up on line
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Old 07-17-2017, 07:42 AM
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Quote:
Originally Posted by ShadowT View Post
Milano says mine shipped 6/29 but I haven't received squat. Tempted to call them but I suppose I could wait another two weeks.
Same here.

Can someone who has received their rebate check post a picture of what it looks like so I can show my wife & kids what to look for? I'd hate to see them throw it out with the rest of the junk mail.
Thanks!
WFR
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Old 07-17-2017, 10:20 AM
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Quote:
Originally Posted by ShadowT View Post
Milano says mine shipped 6/29 but I haven't received squat. Tempted to call them but I suppose I could wait another two weeks.
Two weeks is a long time even for the USPS. I just checked mine again and it now says received May 7 and shipped July 14. It will be interesting to see when it finally arrives.
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Old 07-17-2017, 11:35 AM
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Mine finally showed up on the Milano site. I wasn't worried about the rebate as I purchased an excellent gun, Shield 45, for a good price. However, the rebate is nice to buy more ammo.

Company Name : SMITH & WESSON, INC.
Status : Valid Submission Received
Shipped Date :
Offer Code

Offer Item Name Rebate Amount Quantity
01 $75.00 - M&P SHIELD PISTOL $75.00 1
02 $50.00 - M&P BODYGUARD 380 PISTOL $50.00 0
03 $25.00 - S&W SD/SDVE PISTOL REBATE $25.00 0
Amount Total : $75.00

Last edited by John Reid; 07-17-2017 at 01:03 PM.
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Old 07-17-2017, 01:53 PM
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Thumbs up Rebate

I sent one in for my 45 on June 13 and one for my 9mm on June 27th. S&W sent me an email for the first one on June 22 verifying receipt of my rebate form. I have not received an email for the 9mm. Nothing shows up on the Milano site yet. I decided to call to verify before the 31st deadline.
I chatted with S&W online and they told me I had to call Milano so I called them. They told me the rebates were not in their system to just wait. I asked them what am I supposed to do if I cannot verify before the 31st? She said call S&W as they go to them for verification before Milano gets them. SO I call S&W and explain it to them and the nice lady said to call Milano
I told her I already did that and she said she would call. She comes back and verifies both rebates are in the system So I guess I am good to go
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Old 07-21-2017, 02:39 PM
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Quote:
Originally Posted by WFR View Post
Same here.

Can someone who has received their rebate check post a picture of what it looks like so I can show my wife & kids what to look for? I'd hate to see them throw it out with the rest of the junk mail.
Thanks!
WFR
Cashed mine today (sorry no pics) but envelopes return address was from Milano Promotional Services Cinnamon New Jersey. Hope this helps.

BTW check is weird format and will not mobile deposit, go to your bank to cash or deposit.

Submitted rebate 4/29/17 check arrived yesterday 7/20/17

Last edited by sfdualsport; 07-21-2017 at 02:45 PM.
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Old 07-21-2017, 02:49 PM
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Rebate send mine by mail April 6 got check June 29 .Being from ma spent check on apex trigger set
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Old 07-21-2017, 04:10 PM
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Quote:
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BTW check is weird format and will not mobile deposit, go to your bank to cash or deposit.

Mine went through, using the phone !!


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Old 07-21-2017, 06:03 PM
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Mine showed today for the first time. I sent it in May 31. No ship date but I'm on there now. Yippee.
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Old 07-24-2017, 07:25 AM
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I'm still waiting for the one I sent off on 6/6/17 to show up on Milano, kind of making me nervous.
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Old 07-24-2017, 01:27 PM
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Same as a couple others in this thread, mine shows shipped on 6/29. Over 3 weeks later it hasn't arrived. I'm beginning to wonder if their 6/29 batch of checks even made it to the post office.

I submitted on 4/12.
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Old 07-24-2017, 01:32 PM
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Quote:
Originally Posted by flyingbrass View Post
Same as a couple others in this thread, mine shows shipped on 6/29. Over 3 weeks later it hasn't arrived. I'm beginning to wonder if their 6/29 batch of checks even made it to the post office.

I submitted on 4/12.
Mine says shipped on 6/29 too. I submitted on 4/29. No check yet, unless I missed it and threw it away. I'm not concerned about it, I'll spend it when I get it. It's future income at the moment, always a good thing. Have fun and shoot safe.

UPDATE : Check arrived today. 5 days short of 3 months, not that bad IMHO. Shoot straight.

Last edited by bwana6; 07-24-2017 at 07:47 PM. Reason: new information
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Old 07-24-2017, 02:54 PM
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I was April 23 and June 29. I GOT IT TODAY!!!!!!!!!!
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Old 07-24-2017, 04:33 PM
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Quote:
Originally Posted by flyingbrass View Post
Same as a couple others in this thread, mine shows shipped on 6/29. Over 3 weeks later it hasn't arrived. I'm beginning to wonder if their 6/29 batch of checks even made it to the post office.

I submitted on 4/12.
Mine shows the 6/29 date also and I haven't received it yet.

I called Mr. Milano but, he was out golfing. He said Mrs. Milano was the one working on the rebates and she's just about caught up and not to worry

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Old 07-24-2017, 08:13 PM
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Mine shows the 6/29 date also and I haven't received it yet.

I called Mr. Milano but, he was out golfing. He said Mrs. Milano was the one working on the rebates and she's just about caught up and not to worry

Don't give up hope. My rebate was accepted 4/23, supposedly shipped on 6/29 and was finally delivered today, 7/24.
This whole process gives a new definition to the phrase "the check is in the mail"
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Old 07-24-2017, 10:22 PM
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Mine showed shipped June 29th. It came in the mail today.
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Old 07-25-2017, 12:00 AM
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Mine shows shipped 7/14 and I submitted it 5/8
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Old 07-25-2017, 03:57 PM
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has anyone's submitted in early June showed up on the Milano site yet? I submitted on on 6/7/17 and it STILL isn't on the Milano sight... only 6 more days left for me to resubmit if it wasn't
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Old 07-25-2017, 04:20 PM
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I've still got late May submissions that haven't shown up.
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Old 07-25-2017, 04:28 PM
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Quote:
Originally Posted by mnarcher View Post
Mine was submitted the first week of April. It says there is no record of it. I forgot about it until now. This is very poor, less than sub-par service. I won't be buying another Smith & Wesson product again.

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How does the pistol shoot?
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Old 07-25-2017, 06:33 PM
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How does the pistol shoot?


Generally if a rebate doesn't appear or get processed, it's because the sender failed to produce correct information. I've had ONE rebate my entire life that I did not receive that was entirely my fault. I entered the incorrect purchase date and since there was no match, they kicked it (this was for some memory Sticks I bought years ago from Fry's). Didn't stop me from buying memory, or shopping at Fry's.
If they didn't get it, you messed up.


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Old 07-25-2017, 06:50 PM
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does anyone know the milano customer service phone #? I'm going to give them a call to see what's up with my 6/7/2017 submission. my first one from may showed up in 4-5 weeks, this is getting a bit ridiculous
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