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  #1  
Old 08-17-2017, 12:28 AM
GregW24 GregW24 is offline
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Default M&P Shield return for warranty work
Anyone lately who has sent their Shield M&P weapon back for work on the slide, barrel, feed ramp, recoil spring or a host of other issues I am seeing with this weapon have any ideas about turn around time or what you've experienced?

Just sent mine in last week.

Thank you.
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Old 08-17-2017, 12:46 AM
Frank121 Frank121 is offline
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My 9mm Shield was back in six weeks after having the slide release replaced. Worked great after that.
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Old 08-17-2017, 06:19 AM
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Last time I sent my Compact 22 in for repairs it took a tad over 5 weeks. This time when I talked to the CS guy. He said it would take at least 6 weeks do to the summer shut down at the time. He said all they had still working was staff to take calls and accept shipments.
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Old 08-17-2017, 10:14 AM
striker56 striker56 is offline
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6 weeks, includes 3 days it sat in shipping after I got email it was ready.
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Old 08-17-2017, 11:50 AM
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My 2.0 FDE 5 inch is currently at 6+ weeks and still waiting M&P Shield return for warranty work


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Old 08-17-2017, 12:25 PM
dickbell888 dickbell888 is offline
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Default Received acknowledgment today
My just purchased on 8/3/17 M&P 9 Shield was sent on the 8th and received by them 8/11. Received an acknowledgment via email today of its receipt and an RMA number. Don't know how long it will take to repair rear sight that was way off center.
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Old 08-17-2017, 05:33 PM
FredBart FredBart is online now
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Default Six weeks for me, too.
It took six weeks for me earlier this year. Fed Ex prepaid each way. It might seem like a long time for a person with only one handgun.
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Old 08-17-2017, 06:25 PM
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Quote:
Originally Posted by dickbell888 View Post
My just purchased on 8/3/17 M&P 9 Shield was sent on the 8th and received by them 8/11. Received an acknowledgment via email today of its receipt and an RMA number. Don't know how long it will take to repair rear sight that was way off center.

Why didn't you just drift it yourself? Remove the set screw and drive it over with a brass punch. Hope you're not waiting 6+ weeks for that M&P Shield return for warranty work


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Old 08-18-2017, 09:16 AM
flyboydanmke flyboydanmke is offline
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Was told 4 to 6 weeks. Sent mine in because the front dovetail seemed to big.. Won't hold an Ameriglo front sight. (same size as stock). The stock had a lot of residue on it so SW probably had to glue it in to cover their tracks. Not happy about the time frame.
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Old 08-18-2017, 11:44 AM
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Quote:
Originally Posted by Capt. Bob View Post
Last time I sent my Compact 22 in for repairs...
Can't compare the 22 models with the rest. They're not made by S&W and have a different warranty process.

Quote:
Originally Posted by dickbell888 View Post
...rear sight that was way off center.
Did you shoot the gun or just send it in because you thought the sight was off? You do realize that the sight doesn't need to be in the exact center for the gun to shoot true, right?
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  #11  
Old 08-20-2017, 07:41 AM
Dad_Roman Dad_Roman is offline
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Quote:
Originally Posted by Rastoff View Post
Can't compare the 22 models with the rest. They're not made by S&W and have a different warranty process.
Didnt know that. Who makes em?

EDIT: ahh I see, Walther makes the FS.

Excerpt from Guns&Ammo

Quote:
Originally Posted by G&A
Second, the M&P 22 Compact is entirely American made at the factory in Springfield, Massachusetts. The regular M&P 22 is made in Germany by Walther. Third, and very important, S&W has placed new emphasis on the M&P line of products, stressing its commitment to engineering and manufacturing this series to higher professional standards. That means that you and I get better-performing, more reliable products. The M&P22 Compact is included in this new directive, and S&W’s efforts were not wasted on this pistol.
Last edited by Dad_Roman; 08-20-2017 at 07:48 AM.
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  #12  
Old 08-20-2017, 09:26 AM
rifmon rifmon is offline
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Quote:
Originally Posted by moonpup View Post
Why didn't you just drift it yourself? Remove the set screw and drive it over with a brass punch. Hope you're not waiting 6+ weeks for that M&P Shield return for warranty work


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I sent my Shield in a month and a half ago for my front sight off center. I finally called the other day to inquire and the person told me that the day it came in, S&W was on a two week shut down with a skeleton crew! HAHA.... my luck!

So regarding, why not drift it myself... I tried. Mine was not the rear but the front as I mentioned. But when I brought it to my FFL the owner of the shop bent two of his brass punches trying. He did to want to try a steel punch for fear of marring the slide.

My sample functioned flawlessly except for printing 1 or 2 inches left of POI. The guy on the phone confirmed it would have that left POI and said it was too bad they did not spend an extra few seconds making sure the front sight was centered.

The way I see it, this is one of the better designed guns and probably one of the highly mass produced gun these days. The price of that is some QC issues. Really looking forward to getting it back!
Last edited by rifmon; 08-20-2017 at 09:28 AM.
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  #13  
Old 08-23-2017, 11:11 PM
slowgun45 slowgun45 is offline
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my shield .40 failed to return to battery ,sent it in about 6-7 weeks came back like new ,I had 300 + rds when problem came up ,may trade it off for a .45 shield
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