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  #1  
Old 09-22-2017, 09:55 AM
Hhenry Hhenry is offline
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Default Has Anyone Received Their Ammo & Mag Loader??

I have had 2 of these ammo and loader "rebates" in the mix since June. Nothing yet. Anyone here actually received their goods yet?

Thanks!
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Old 09-22-2017, 10:13 AM
focus2 focus2 is offline
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They auth. mine July 28 and I haven't received anything yet......
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Old 09-22-2017, 10:41 AM
m60 m60 is offline
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I just mailed mine in today. Tried to do it online, but was told my serial # was not in their database. Sent a customer service request and was told "we are having trouble with our database."
Wonder if the would have trouble if the BATF was asking?
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Old 09-22-2017, 11:05 AM
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Previously reported:
Quote:
The second rebate program (July-September purchases) never showed up on the Milano website. I submitted the rebate online on July 14 and received the box of rebate goodies on September 1.
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Old 09-22-2017, 11:33 AM
akdude akdude is offline
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Question

My 1st submitted Aug. 17 just showed up on Milano site about 4 days ago, but my 2nd submitted on Aug. 26 has not yet shown up on Milano site yet!
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Old 09-22-2017, 11:36 AM
Shield9mm Shield9mm is offline
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Default Has Anyone Received Their Ammo & Mag Loader??

Got mine at the beg of the month, took about two months, not bad considering I waited almost 4 months for the rebate check.


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  #7  
Old 09-22-2017, 03:14 PM
richardbrentm richardbrentm is offline
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Quote:
Originally Posted by Hhenry View Post
I have had 2 of these ammo and loader "rebates" in the mix since June. Nothing yet. Anyone here actually received their goods yet?

Thanks!
Yes, it took 2 months from submission!

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  #8  
Old 09-22-2017, 03:17 PM
richardbrentm richardbrentm is offline
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Quote:
Originally Posted by m60 View Post
I just mailed mine in today. Tried to do it online, but was told my serial # was not in their database. Sent a customer service request and was told "we are having trouble with our database."
Wonder if the would have trouble if the BATF was asking?
I got the same error message about my serial number not in the system. Cost me $4.50 to mail in the info with certified mail(to prove they receive my submission). Last S&W I'm going to buy.

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  #9  
Old 09-22-2017, 03:33 PM
Shield9mm Shield9mm is offline
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Quote:
Originally Posted by richardbrentm View Post
I got the same error message about my serial number not in the system. Cost me $4.50 to mail in the info with certified mail(to prove they receive my submission). Last S&W I'm going to buy.

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are you complaining for $4.50 ? how much are you getting in return ? I got two box of ammo, two mags and a mag loader that’s over $100.00 I was so happy with the deal that I bought two guns.


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  #10  
Old 09-22-2017, 03:47 PM
theextreme24 theextreme24 is offline
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I put an M&P 45 on layaway in late June, before I knew about this rebate. I picked it up today. You think they will honor the rebate for me? Can't hurt to try right?
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  #11  
Old 09-22-2017, 03:56 PM
BigDog48 BigDog48 is offline
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Quote:
Originally Posted by theextreme24 View Post
I put an M&P 45 on layaway in late June, before I knew about this rebate. I picked it up today. You think they will honor the rebate for me? Can't hurt to try right?
You need a receipt with the serial # and your name and the date sold. I assume since you paid and got the receipt (I hope) today, they'd honor it.
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  #12  
Old 09-22-2017, 04:14 PM
theextreme24 theextreme24 is offline
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Quote:
Originally Posted by BigDog48 View Post
You need a receipt with the serial # and your name and the date sold. I assume since you paid and got the receipt (I hope) today, they'd honor it.
It was from an online retailer and I made the minimum initial down payment back in June and paid the rest of it last week. The packing slip/invoice I got with it today luckily has Wednesday's date on it, and it doesn't say that I put it on layaway in June. It's no different from the online invoice/receipt. So I'll just scan the packing slip and send that in.
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  #13  
Old 10-02-2017, 08:47 PM
AbnMP13 AbnMP13 is offline
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Mailed mine in second week of July and haven't received anything.


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  #14  
Old 10-02-2017, 09:12 PM
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OMG!!!! Just checked and I'm FINALLY showing up in Milano's system.
ENTRY DATE : Jul 20, 2017
Company Name : SMITH & WESSON, INC.
Status : Valid Submission Received
Shipped Date :

Offer Code
S&W SUMMER SAVINGS AMMO 52553 NCS RS

Now lets see how long it takes to ship it!!!
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  #15  
Old 10-02-2017, 10:24 PM
parsenault parsenault is offline
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Default Rebates

Don't understand why S&W has such a problem with rebates!! I go into Staples and process a rebate request online and receive an email that night saying my rebate is in the works. Process S&W rebate on 9/4 still nothing in the system. Call number provided, press 1 to leave message, mailbox full!! Ridiculous for a company this size.
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Old 10-02-2017, 11:38 PM
golfmanfl golfmanfl is offline
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Exactly! I put in for a stupid mini-basketball in conjunction with and oil rebate and got an email next day saying it was being processed. Crazy stuff.
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Old 10-03-2017, 01:15 AM
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Sorry to hijack the thread, but can anyone tell me how to work this darn loader? I tried loading a 17 rd. MP magazine and the bullet wants to go in sideways......??????
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  #18  
Old 10-03-2017, 01:20 AM
ThrowinRocks ThrowinRocks is offline
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Does anyones authorization look like this?
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Old 10-03-2017, 10:05 AM
akdude akdude is offline
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Quote:
Originally Posted by ThrowinRocks View Post
Does anyones authorization look like this?
That's exactly what i see for my 2 rebates for the last 2 weeks!
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Old 10-03-2017, 10:13 AM
SanMarMor SanMarMor is offline
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I think “Milano“ is an individual sitting at his kitchen table entering data by hand. One of the times I tried calling, I got an error recording that was a Verizon Wireless message. I doubt real companies are using cell phones.
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Old 10-03-2017, 10:14 AM
akdude akdude is offline
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Originally Posted by HelpingHarvey View Post
Sorry to hijack the thread, but can anyone tell me how to work this darn loader? I tried loading a 17 rd. MP magazine and the bullet wants to go in sideways......??????
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  #22  
Old 10-03-2017, 10:37 AM
richardbrentm richardbrentm is offline
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Quote:
Originally Posted by SanMarMor View Post
I think “Milano“ is an individual sitting at his kitchen table entering data by hand. One of the times I tried calling, I got an error recording that was a Verizon Wireless message. I doubt real companies are using cell phones.
They are the most unprofessional company I have had to deal with in years. I would have to guess that they were the "low cost bidder" when S&W decided to start giving out rebates. I see that they are now quoting 2-3 months for the current round of rebates! I can live with delays as long as they tell the truth and telling be I have a 3month wait doesn't make me happy, just assured.

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  #23  
Old 10-04-2017, 03:43 AM
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Now look what I get on one of them? ***?
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  #24  
Old 10-04-2017, 05:48 AM
royal barnes royal barnes is offline
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Mine was mailed on 8/24 and shows in their system, and approved, as of 9/15. We’ll see how long it takes to get my goods.
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  #25  
Old 10-04-2017, 08:40 AM
lonestar outlaw lonestar outlaw is offline
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Same thing happened to a friend of mine
All he got from the gun shop was his credit card receipt and tag
on handgun
He later went back to the gunshop got a regular receipt showing all info
and resubmitted it and he's now waiting for conformation
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  #26  
Old 10-04-2017, 02:52 PM
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I followed the instructions right down to the "LETTER" and it still don't want to load a bullet into the magazine. It pushes it to the back of the loader near the follower......??????
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  #27  
Old 10-04-2017, 10:44 PM
Groundhog34 Groundhog34 is offline
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Mine said rebate validated July 21 to date 10 weeks and NOTHING. A very unprofessional company. S&W should. Be ashamed. I emailed Smith and got some. BS answer. I am very unhappy.
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Old 10-04-2017, 11:04 PM
zephyr zephyr is offline
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About that mag loader, yeah, I will be sticking with my UpLULA. Way simpler with a lot less bulk and moving parts.
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  #29  
Old 10-05-2017, 12:16 AM
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Mine doesn't even show up on this "Milano" site you guys are talking about. Been 8 weeks since I submitted online and it just says that there is no valid entry with the info provided. Tried all my phone numbers and nothing. I usually just try to be patient with these things but after 8 weeks I am getting curious...
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Old 10-05-2017, 12:21 AM
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6 & 8 weeks waiting for two Shield rebates. No information on Milano website. I'll be surprised if they show up, at this point not holding my breath though.

Doesn't change my opinion much on S&W. If anything, it just confirms my dislike of rebates in general. Lots of waiting, zero communication, and a 50/50 chance of receiving the rebate.
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Old 10-05-2017, 11:53 AM
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I received my box of rebate goodies on September 1 and my information finally showed up on the Milano website yesterday.
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Old 10-05-2017, 03:41 PM
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Called Milano this morning and wanted to share what they told me. I talked to a very nice and friendly woman who said that basically your info doesn't show up on their site until they start processing your info. They said that as of today they were only on submissions from late July so mine (being sent in on Aug 4.) Should be showing up on the site soon.

Normally, if there was some sort of communication or even a simple confirmation email with my personal details, I would just be patient and wouldn't worry about it but with no communication that it was even received properly (i.e. no file errors or anything like that) it's hard to know. I'm satisfied at this point with the info I got this morning. I'll check back after a week or so and see if it's updated.
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Old 10-05-2017, 08:12 PM
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That’s good because I purchased a 40 on 7/19 and a 45 on 8/6 and only see one line item on their site. I guess Merry Christmas to me (hopefully).
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Old 10-09-2017, 09:51 PM
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I sent in my info two weeks ago. Where did you guys find out about Milano? I got no confirmation when I submitted it, the receipt was crystal clear.
Any info would be appreciated.

Thanks, Russ
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Old 10-09-2017, 09:55 PM
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Usually takes 5-6 weeks before it shows up on Milano, but sometimes it don't and you just get it after 10-12 weeks!
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Old 10-11-2017, 11:34 PM
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Quote:
Originally Posted by ThrowinRocks View Post
Does anyones authorization look like this?
I'm glad you posted that.

When I applied for the SW rebate there was a message that my rebate application was accepted.

I just found the Milano rebate page just as you referenced and it says there is no record of a claim with my info. WTH???

I am new here but thanks to you guys I will be following up closely. Thanks for helping out this rookie.
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Old 10-12-2017, 06:37 PM
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Just a heads up for those trying to get some idea of time frame for the milano rebate status check.
I uploaded via website 8/29
My entry showed up as valid on the milano site today 10/12
It shows status as valid submission received
It shows an entry date of 9/7
The shipped date is blank
I have not yet received shipment.
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Old 10-12-2017, 07:33 PM
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Quote:
Originally Posted by fordtufff View Post
Just a heads up for those trying to get some idea of time frame for the milano rebate status check.
I uploaded via website 8/29
My entry showed up as valid on the milano site today 10/12
It shows status as valid submission received
It shows an entry date of 9/7
The shipped date is blank
I have not yet received shipment.
^^^^^^^^^^^^
I purchased my 45 Shield on 25 Aug, submitted rebate online on the same day. Shows entry date of 7 Sep. Just checked today. Maybe the backlog is being taken care of. Still waiting on shipment.
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  #39  
Old 10-12-2017, 09:13 PM
msnyder755 msnyder755 is online now
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Quote:
Originally Posted by fordtufff View Post
Just a heads up for those trying to get some idea of time frame for the milano rebate status check.
I uploaded via website 8/29
My entry showed up as valid on the milano site today 10/12
It shows status as valid submission received
It shows an entry date of 9/7
The shipped date is blank
I have not yet received shipment.
I have an 8/24 entry date with valid submission showing no ship date.

Should be soon

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  #40  
Old 10-14-2017, 10:49 PM
fallhunter fallhunter is offline
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This rebate thing is a joke. This is not ok. Not on the up and up.

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  #41  
Old 10-15-2017, 02:21 AM
akdude akdude is offline
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Quote:
Originally Posted by fordtufff View Post
Just a heads up for those trying to get some idea of time frame for the milano rebate status check.
I uploaded via website 8/29
My entry showed up as valid on the milano site today 10/12
It shows status as valid submission received
It shows an entry date of 9/7
The shipped date is blank
I have not yet received shipment.

What "Ship" date? been waiting 8 weeks and all Milano shows on my 2 are the dates received but I cant click on any thing else but seems like I should?
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  #42  
Old 10-15-2017, 02:23 AM
Batt4Christ Batt4Christ is offline
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I spoke with S&W this past week after going back and forth via email. They apologized - said that the processing company (Milano) is insanely behind in processing rebates. The rep said that the actual anticipated time to receive your rebate is expected to be 12 weeks+.

She said that they are just now getting to July submissions...

That being said, just two days after that contact, and after trying repeatedly to call Milano (no voicemail and the S&W Rep suggested calling and continuing to hit the button to get back in the "call" line... Spent over an hour without ever speaking to someone), I received an email from S&W (not Milano) with confirmation of valid submission.
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  #43  
Old 10-15-2017, 02:24 AM
Batt4Christ Batt4Christ is offline
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Quote:
Originally Posted by akdude View Post
What "Ship" date? been waiting 8 weeks and all Milano shows on my 2 are the dates received but I cant click on any thing else but seems like I should?
S&W now says to expect 12 weeks from valid form receipt by Milanos...
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  #44  
Old 10-15-2017, 09:48 AM
fallhunter fallhunter is offline
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Quote:
Originally Posted by Batt4Christ View Post
S&W now says to expect 12 weeks from valid form receipt by Milanos...
Yeah, 12 more weeks from the day that the rebate ended. I finally got ahold of someone on the phone in Friday, and that's what they said. the foreign sounding person I talked to said "Just be patient."

It's a shame I like their guns so much. Enough to where all I ever buy is either an M&P or a Glock. (Unless it's a Sig P320), so my handgun choices are limited.

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  #45  
Old 10-15-2017, 09:14 PM
Groundhog34 Groundhog34 is offline
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The latest from S&W is:
Thank you for contacting Smith and Wesson and Thompson Center.

You should be receiving it soon. This Friday will be 12 weeks and they are running about 12 weeks maybe a little longer so I apologize for the inconvenience but you will be receiving it.

VERY BAD CS I HAVE LOST FAITH IN S&W'S REBATES AND WILL NEVER FALL FOR ANOTHER REBATE GIMMICK.
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  #46  
Old Yesterday, 05:42 PM
RKDad RKDad is offline
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Guys come on, would you have bought your S&W if there wasn't a rebate? I most certainly did and didn't even realize there was a rebate until I was browsing through the forum and came across it. I remeber the email clearly stating that it would take a couple moths to "process" if my memory serves me correctly. Besides that Milano Professional Services is doing the rebates not S&W. Props to S&W for the fantastic guns they produce and the CS they provide on real issues not rebates. I don't know about any of you but I'd be more concerned with an issue with my firearm. Mine came with 4 grips, 2 mags, lock and case. I have all the fingers needed to load and fire it so the ammo, mag loader and extra mags are just a bonus. Now Milano Services is another story..

I read somewhere on here about peoples responses to being asked about being an NRA member or just owing a gun in general and the best response I saw that had me rolling was simply, "because F$#@ YOU that's why" I thought that was priceless, considering I had an issue with someone confronting about that very thing outside a local sporting good store.

Just thought I'd throw that in there.
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  #47  
Old Yesterday, 06:15 PM
C0LUMB0 C0LUMB0 is offline
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Quote:
Originally Posted by RKDad View Post
Guys come on, would you have bought your S&W if there wasn't a rebate? I most certainly did and didn't even realize there was a rebate until I was browsing through the forum and came across it. I remeber the email clearly stating that it would take a couple moths to "process" if my memory serves me correctly. Besides that Milano Professional Services is doing the rebates not S&W. Props to S&W for the fantastic guns they produce and the CS they provide on real issues not rebates. I don't know about any of you but I'd be more concerned with an issue with my firearm. Mine came with 4 grips, 2 mags, lock and case. I have all the fingers needed to load and fire it so the ammo, mag loader and extra mags are just a bonus. Now Milano Services is another story..

I read somewhere on here about peoples responses to being asked about being an NRA member or just owing a gun in general and the best response I saw that had me rolling was simply, "because F$#@ YOU that's why" I thought that was priceless, considering I had an issue with someone confronting about that very thing outside a local sporting good store.

Just thought I'd throw that in there.
Agreed

It is what it is and I have faith it will get here whenever. It was a bonus when I bought the gun and its not stopping me from enjoying it now without the rebate items. Sure I would enjoy a couple extra mags, but when they do get here it just another excuse to hit up the range.
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  #48  
Old Yesterday, 09:12 PM
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5Wire 5Wire is offline
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My submission dated August 2nd 2017, I emailed S&W CS yesterday:

This is what I got.

"Dear Robert,


We would like to thank you for your e-mail and contacting Smith & Wesson / Thompson Center.

This promotion has been very well received and more people than first anticipated have taken advantage of this great deal. Because of this, the rebate company is a bit behind schedule processing all of these entries.

You can check with them to validate your entry and rebate check status.

Our Rebates are processed by Milanos Rebate Company. For inquires related to receipt or status of a submission, you will need to contact them for further assistance at 866-963-7933.

If you cannot get through to them and get a message like “the inbox is full”, or a busy signal, this means that their phone queue is full and they cannot accept anymore calls at this time. We would suggest that you hang up and try calling right back.

Do not leave a message.

Their phones have been over loaded due to the over whelming response we have had to this promotion.

There is a way to validate your entry online but due to how the process works, it can take around 8 weeks for your information to show up. You can use the link below to check your status.

Please leave the phone number and dealer fields blank. I was informed that there is a glitch on the page.

http://rebateinquiryonline.com/

Thank You for choosing Smith & Wesson / Thompson Center products. Have a great day.
Smith&Wesson values its customers and we are happy to have served you today. Please do not hesitate to contact us should you require further assistance.
Regards, Steve
Please use the link below to check out more on the S&W 20th Anniversary IDPA event.""
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  #49  
Old Yesterday, 09:17 PM
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5Wire 5Wire is offline
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I had already done what was suggested several times in the last week or so. Telephone bounced to voice mail but mailbox was full.

I think they hired a boffo company to do the fulfillment and it got screwed up. Now S&W is scurrying around trying to pull things together and to avoid looking like bozos.
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  #50  
Old Today, 07:55 AM
Ziggy2525 Ziggy2525 is offline
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Quote:
Originally Posted by Batt4Christ View Post
I spoke with S&W this past week after going back and forth via email. They apologized - said that the processing company (Milano) is insanely behind in processing rebates. The rep said that the actual anticipated time to receive your rebate is expected to be 12 weeks+.

She said that they are just now getting to July submissions...

That being said, just two days after that contact, and after trying repeatedly to call Milano (no voicemail and the S&W Rep suggested calling and continuing to hit the button to get back in the "call" line... Spent over an hour without ever speaking to someone), I received an email from S&W (not Milano) with confirmation of valid submission.
Same here. I submitted mine at the end of July. Talked to S&W customer service yesterday and she told me they were working on July submissions. I should expect mine to ship the end of October and receive it a week to 10 days later. Super polite. Very professional.

If that timing holds true across the board, they’re running about 14 or 15 weeks from submission to arrival.
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