Smith & Wesson Forum

Go Back   Smith & Wesson Forum > Smith & Wesson Semi-Automatic Pistols > Smith & Wesson M&P Pistols
o

Notices

Smith & Wesson M&P Pistols All Variants of the Smith & Wesson M&P Auto Pistols


Reply
 
Thread Tools Display Modes
  #51  
Old 10-13-2017, 10:31 AM
Jim Watson Jim Watson is offline
Member
 
Join Date: Jun 2001
Location: Florence, Alabama, USA
Posts: 2,333
Likes: 40
Liked 1,381 Times in 766 Posts
Default

Quote:
Originally Posted by Rottentofu;139777737[IMG
http://i68.tinypic.com/vzy0qh.jpg[/IMG]
Thanks.
As I expected, nearly center hit on the primer.
"Fired out of battery" is the gunboard equivalent of "the dog ate my homework." By the time a Browning tilt lock is far enough out of battery to lose case support, the firing pin is nowhere near in line with the primer.
I assume the Glock 46 will have a robust disconnector to protect its rotating barrel - straight line action.
Reply With Quote
The Following 5 Users Like Post:
  #52  
Old 10-13-2017, 11:04 AM
Rottentofu Rottentofu is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Apr 2016
Posts: 17
Likes: 1
Liked 62 Times in 11 Posts
Default

OP updated. Vendor called.
Reply With Quote
The Following User Likes This Post:
  #53  
Old 10-13-2017, 12:06 PM
Cheapskait's Avatar
Cheapskait Cheapskait is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Jul 2017
Posts: 291
Likes: 5
Liked 114 Times in 65 Posts
Default

Yeah, there's no possibility that primer was fired in a Shield out of battery.
Reply With Quote
The Following 3 Users Like Post:
  #54  
Old 10-13-2017, 01:01 PM
Out West's Avatar
Out West Out West is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Jun 2002
Location: Fort Worth, Texas
Posts: 1,412
Likes: 255
Liked 307 Times in 140 Posts
Default

I've had the same thing happen. My frame was damaged and S&W replaced the frame no questions asked.

I doubt the "out of battery" explanation from the ammo guy. More likely is that the brass was worn out.

BTW, I threw out all of that reloaded ammo!

Last edited by Out West; 10-13-2017 at 01:04 PM.
Reply With Quote
  #55  
Old 10-13-2017, 01:20 PM
stavey stavey is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Jan 2017
Posts: 262
Likes: 3
Liked 141 Times in 86 Posts
Default

Wise to throw those reloads out.

Last edited by stavey; 10-13-2017 at 01:22 PM.
Reply With Quote
  #56  
Old 10-13-2017, 01:22 PM
oddshooter oddshooter is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Aug 2014
Location: the free state of Arizona
Posts: 1,016
Likes: 2,402
Liked 1,795 Times in 625 Posts
Default

The OP has done what he can.

He contacted the community.

He contacted the vendors.

He survived. He now needs to get his head back together. I know. I've been there. Time to move on.

Forget the attorneys. You've done what you can. Even if the recovery on that $300 Shield happens, you will still be jumpy. Time to move on.


Prescut
Many thanks for posting. That takes guts.

Last edited by oddshooter; 10-13-2017 at 01:24 PM.
Reply With Quote
The Following 2 Users Like Post:
  #57  
Old 10-13-2017, 01:42 PM
Rottentofu Rottentofu is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Apr 2016
Posts: 17
Likes: 1
Liked 62 Times in 11 Posts
Default

Quote:
Originally Posted by stavey View Post
Wise to throw those reloads out.
I am hoping the vendor would buy them back. I still have 1500 rounds.
Reply With Quote
The Following 2 Users Like Post:
  #58  
Old 10-13-2017, 02:30 PM
richardw's Avatar
richardw richardw is offline
US Veteran
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Mar 2017
Location: SE PA
Posts: 972
Likes: 292
Liked 2,548 Times in 653 Posts
Default

I agree with those who advise not to send the gun to S&W until after you resolve the issue with the ammo maker.

Once they got the description you sent them you can be certain that copies of what you wrote went to the engineers in the company and to the company’s lawyers.

Generally, ans admittedly not always, companies response to an accident is to immediately try to find out how they can prove they were not responsible.

You need patience in this kind of thing. One thing you should do is perparema response in the event they make you an offer of compensation. What is your bottom line? Compensation for the loss of the gun at a minimum seems like a starting point to me. This burns on your hands are with something too.
Reply With Quote
  #59  
Old 10-13-2017, 02:49 PM
Rastoff's Avatar
Rastoff Rastoff is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Dec 2011
Location: So Cal (Near Edwards AFB)
Posts: 14,710
Likes: 2,926
Liked 17,102 Times in 6,271 Posts
Default

Quote:
Originally Posted by gwpercle View Post
Before you send anything anywhere take a lot of documenting photo's of gun and ammo.
This is quality advice. Once you send that gun to S&W, you will never see it again. This seems to be their standard operating procedure. It would be a legal nightmare for them if they sent it back to you.

Quote:
Originally Posted by Jim Watson View Post
Thanks.
As I expected, nearly center hit on the primer.
"Fired out of battery" is the gunboard equivalent of "the dog ate my homework." By the time a Browning tilt lock is far enough out of battery to lose case support, the firing pin is nowhere near in line with the primer.
I'm glad you said this. An OOB firing is very unlikely. It's not that it can't happen, it just takes several things to make it happen.

Since this happened on a press of the trigger, OOB is not the issue.

I would like to see a pic of the frame from both sides. It doesn't appear to be too damaged from the pic in the OP.

It sounds like the gun did its job. The chamber held together and the frame directed most of the energy down. This was definitely an over pressure event and the case failed at the bottom.

This is no reason to drop reman ammo altogether. We've seen issues like this even from factory ammo. It's likely that weakened brass didn't hold the crimp well enough and the bullet got set back as it was chambered. If that's the case, it could have happened to anyone at any time with any ammo.
__________________
Freedom isn't free.
Reply With Quote
The Following 3 Users Like Post:
  #60  
Old 10-13-2017, 03:31 PM
Rottentofu Rottentofu is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Apr 2016
Posts: 17
Likes: 1
Liked 62 Times in 11 Posts
Default

So what can I do now? I already told the ammo vendor I will have SW examine the pistol. What else can I say to the vendor at this point?

Also, I have installed night sights on this pistol. If what you guys said was true about SW will not return my pistol, should I remove the night sights before sending the pistol to SW (that is if I decide to send the pistol).

Last edited by Rottentofu; 10-13-2017 at 03:34 PM.
Reply With Quote
The Following User Likes This Post:
  #61  
Old 10-13-2017, 04:14 PM
tobimaru's Avatar
tobimaru tobimaru is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: May 2015
Location: TX
Posts: 123
Likes: 46
Liked 81 Times in 43 Posts
Default

Yes, remove any aftermarket/added parts and replace with stock components. For some legal, or other, reason they can't mail back non-factory parts with a firearm.

Wish I had more advice but I don't. Best of luck with this Shield, and glad you were mostly uninjured. I have two Shield 9's and I shoot Freedom Munitions 115gr REMAN out of them. Actually, I shoot it out of all my 9mm's. So far, so good, for what it's worth.
Reply With Quote
The Following User Likes This Post:
  #62  
Old 10-13-2017, 06:55 PM
BigDog48 BigDog48 is offline
US Veteran
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Apr 2010
Location: Raleigh, NC area
Posts: 781
Likes: 1,378
Liked 689 Times in 329 Posts
Default

Hey guys, I'm one of the ones who said, "why remanufactured?". The reason I said it is we have a lot of guys who reload, and I'm fine with them doing what they want...they know the risk of a mistake.

I said it because a lot of people on here are fairly new to shooting and when you read in the manual, warranty voided by use of reman ammo, or +P+ or SAAMI spec, or whatever the manual says, they don't know that XYZ company's "remanufactured" may (or may not) be as good as Winchester, Federal, Speer, etc, etc, etc. Every shooter needs to read, understand, and accept the risk of not reading or following the maker's manual. Lots of people will say, "Well, it's a lawyer thing."....Yep it is, and the OP, who I am glad is still in one piece ought to get one and go after the folks who made that ammo, and the rest of us ought to realize that it's our pistol or revolver, our ammo, and we are responsible IF we don't do what the folks who made it say to do. God bless all of us, and keep us safe from ourselves and others!
__________________
Loving retirement!
Reply With Quote
  #63  
Old 10-13-2017, 08:25 PM
Triggernosis Triggernosis is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Jan 2008
Location: Wilson, NC
Posts: 1,286
Likes: 462
Liked 816 Times in 373 Posts
Default

^^^ "Go after the manufacturer of that ammo" for what? The price the gun that blew up and the cost of a Band-Aid?

I don't think there's any need in getting a lawyer involved at this point unless they flat-out refused to pay for the gun. First, he's got to determine what caused the catastrophic failure. Let Smith & Wesson look at it and see if they think it was over-pressure ammo or a failure of the gun itself.

I once had some federal Factory rifle ammo that was loaded too hot that caused the ejector spring in my bolt to melt. I called Federal and told them I was having problems. They told me to take my gun to a gunsmith of my choosing to do an evaluation of it. My gun smith determined that he believed ammo is too hot and there was nothing wrong with the barrel, chamber, or anything else that would have caused the problem. Federal had me send the remaining boxes of ammo (I had more than 10 boxes because I was shooting long-range competition with it at the time) back to them and they replaced it with some of their top-of-the-line ammo of my choosing. Federal called me a week or so later and admitted that the ammo did indeed show signs of being over pressure and they apologized for the error. I told them that as far as I was concerned they had made things right and we were good to go. Chalk one up on the positive side for Federal Ammo, in my opinion.
Oh, and Federal also reimburse me for the gunsmith's evaluation and the parts and labor to fix my rifle.

Last edited by Triggernosis; 10-13-2017 at 08:34 PM.
Reply With Quote
The Following 6 Users Like Post:
  #64  
Old 10-13-2017, 08:37 PM
Rastoff's Avatar
Rastoff Rastoff is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Dec 2011
Location: So Cal (Near Edwards AFB)
Posts: 14,710
Likes: 2,926
Liked 17,102 Times in 6,271 Posts
Default

Quote:
Originally Posted by BigDog48 View Post
I said it because a lot of people on here are fairly new to shooting and when you read in the manual, warranty voided by use of reman ammo,
The warranty doesn't say that. In fact, they make no mention at all about re-manufactured ammunition at all.

Quote:
Originally Posted by Triggernosis View Post
^^^ "Go after the manufacturer of that ammo" for what? The price the gun that blew up and the cost of a Band-Aid?
Yes. If the ammunition is at fault, they should replace his gun.
__________________
Freedom isn't free.
Reply With Quote
  #65  
Old 10-13-2017, 08:59 PM
Triggernosis Triggernosis is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Jan 2008
Location: Wilson, NC
Posts: 1,286
Likes: 462
Liked 816 Times in 373 Posts
Default

Quote:
Originally Posted by Rastoff View Post
Yes. If the ammunition is at fault, they should replace his gun.
Sure enough. And if you read my whole response you can see that I alluded to that. But I'll be damned if I"d go hire a lawyer that would probably cost you $5,000-$10,000 to take the case to court to get $300 back.
Reply With Quote
The Following 3 Users Like Post:
  #66  
Old 10-14-2017, 08:02 AM
Jim Watson Jim Watson is offline
Member
 
Join Date: Jun 2001
Location: Florence, Alabama, USA
Posts: 2,333
Likes: 40
Liked 1,381 Times in 766 Posts
Default

Quote:
Ammo vendor called. Claimed the problem was out of battery detonation.
He is not a "stand up guy" he is trying to deflect blame away from his dangerous product.

I doubt he will pay to replace your gun, but all you can do now is let Smith breathe on it. Maybe they will give you an engineering report that will carry some weight with this character.
Reply With Quote
  #67  
Old 10-14-2017, 08:06 AM
DocB's Avatar
DocB DocB is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: May 2015
Location: Middle Georgia
Posts: 2,331
Likes: 4,550
Liked 5,572 Times in 1,319 Posts
Default

Well, it's just a Shield. You could use it as is as a paper weight. Would make a neat conversation piece.
__________________
Dr. B
Reply With Quote
  #68  
Old 10-14-2017, 08:15 AM
richardw's Avatar
richardw richardw is offline
US Veteran
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Mar 2017
Location: SE PA
Posts: 972
Likes: 292
Liked 2,548 Times in 653 Posts
Default

Quote:
Originally Posted by Rottentofu View Post
So what can I do now? I already told the ammo vendor I will have SW examine the pistol. What else can I say to the vendor at this point?
If the ammo maker made the OOB statement in an email, print it out and send it with the gun to S&W for analysis. If the statement was only oral on the phone, ask for it in writing. If they will not provide it in writing, you know that they have no confidence in the opinion and the were doing CYA.
Reply With Quote
The Following 4 Users Like Post:
  #69  
Old 10-14-2017, 10:53 AM
Mark IV's Avatar
Mark IV Mark IV is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Jul 2010
Location: Georgia
Posts: 588
Likes: 736
Liked 425 Times in 235 Posts
Default

Quote:
Originally Posted by richardw View Post
If the ammo maker made the OOB statement in an email, print it out and send it with the gun to S&W for analysis. If the statement was only oral on the phone, ask for it in writing. If they will not provide it in writing, you know that they have no confidence in the opinion and the were doing CYA.
Good points. And if they keep deflecting and refuse to stand behind the product, it serves as a solid warning to the rest of us to avoid their stuff, as well as to the OP to avoid shooting any more of what he has (which kinda sucks, but whatcha gonna do? I sure as hell wouldn't want to contact S&W again and and tell them I just blew up the replacement pistol, by firing more of that same batch of questionable ammo !!)

Last edited by Mark IV; 10-14-2017 at 10:55 AM.
Reply With Quote
The Following User Likes This Post:
  #70  
Old 10-14-2017, 10:58 AM
richardw's Avatar
richardw richardw is offline
US Veteran
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Mar 2017
Location: SE PA
Posts: 972
Likes: 292
Liked 2,548 Times in 653 Posts
Default

Quote:
Originally Posted by Mark IV View Post
Good points. And if they keep deflecting and refuse to stand behind the product, it serves as a solid warning to the rest of us to avoid their stuff, as well as to the OP to avoid shooting any more of what he has (which kinda sucks, but whatcha gonna do? I sure as hell wouldn't want to contact S&W again and and tell them I just blew up the replacement pistol, by firing more of that same batch of questionable ammo !!)
You just gave me a new thought. The OP should let the ammo maker know that this thread exists and we are all waiting for a good outcome for the OP as well as determining whether it’s ammo is safe. A little market pressure can’t hurt.
Reply With Quote
The Following User Likes This Post:
  #71  
Old 10-14-2017, 11:20 AM
NCW Ray NCW Ray is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Jun 2010
Location: Washington State
Posts: 831
Likes: 815
Liked 467 Times in 244 Posts
Default

I don't think this has been asked yet, but have you reassembled and function checked the pistol?

It's kind of hard to see fine details in your of the frame, but was there damage done to it or the slide or barrel or did it only blow the mag out?
Reply With Quote
  #72  
Old 10-14-2017, 11:21 AM
jhnttrpp jhnttrpp is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Nov 2016
Location: Sneads Ferry NC
Posts: 463
Likes: 575
Liked 509 Times in 195 Posts
Default

I've reread this several times but can't find where he mentioned the ammo maker. Could it be repeated just in case I just missed it.
Reply With Quote
  #73  
Old 10-14-2017, 11:27 AM
NCW Ray NCW Ray is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Jun 2010
Location: Washington State
Posts: 831
Likes: 815
Liked 467 Times in 244 Posts
Default

Quote:
Originally Posted by jhnttrpp View Post
I've reread this several times but can't find where he mentioned the ammo maker. Could it be repeated just in case I just missed it.
Peak Performance Ammo (post #8)
Reply With Quote
The Following 2 Users Like Post:
  #74  
Old 10-14-2017, 11:48 AM
wrangler5 wrangler5 is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Mar 2011
Location: Missouri
Posts: 1,300
Likes: 4
Liked 1,023 Times in 510 Posts
Default

FWIW, I have the impression that mere mortals can NOT ship live ammo. That might be wrong, but I’d check it out carefully if you’re asked to send any of the remaining rounds anywhere.
Reply With Quote
  #75  
Old 10-14-2017, 12:18 PM
Triggernosis Triggernosis is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Jan 2008
Location: Wilson, NC
Posts: 1,286
Likes: 462
Liked 816 Times in 373 Posts
Default

Quote:
Originally Posted by wrangler5 View Post
FWIW, I have the impression that mere mortals can NOT ship live ammo. That might be wrong, but I’d check it out carefully if you’re asked to send any of the remaining rounds anywhere.
Yes, you can ship ammo without any issues at all.
Reply With Quote
The Following 2 Users Like Post:
  #76  
Old 10-14-2017, 12:35 PM
RobzGuns's Avatar
RobzGuns RobzGuns is offline
US Veteran
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: May 2012
Location: Texas
Posts: 2,878
Likes: 1,668
Liked 2,344 Times in 1,110 Posts
Default

It's definitely worth sending a 'Sample' of the remaining ammo to S&W to examine. They may even send a shipping ticket if asked.

[Cue Flashback video]...
A few years back, someone posted a thread about a Shield40 catastrophic failure. He contacted the ammo manufacturer and S&W CS. upon the 2 companies' request, he sent the pistol and some remaining rounds to S&W to investigate and some rounds to Magtech (the ammo manufacturer) to examine.

Magtach originally reported nothing on the sample they received, but after getting a copy of the S&W report, ended up sending the customer a check to cover the cost of a new Shield.

Incidentally, That incident was one of the very few Documented Shield Kaboom threads floating around the interwebz.
Reply With Quote
  #77  
Old 10-14-2017, 12:37 PM
1sailor 1sailor is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Dec 2011
Location: South Oregon Coast
Posts: 1,820
Likes: 89
Liked 1,648 Times in 584 Posts
Default

As long as you ship ammo by ground no problem. If it goes by air then you need to pay a hazardous materials fee.
Reply With Quote
  #78  
Old 10-14-2017, 03:12 PM
CB3's Avatar
CB3 CB3 is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Jan 2014
Location: Utah
Posts: 1,966
Likes: 2,383
Liked 2,954 Times in 1,054 Posts
Default

It is unfortunately typical of small ammo manufacturers to avoid responsibility because of the bad impression blowing up a gun makes. As well, it really is not always the ammo, so until it cannot be denied, deny. Once accurate accountability is laid on the ammo maker, paying for a gun is a lot cheaper and better for the image than continuing to deny. But there is the process.

Even though I don't think a Shield is too expensive to replace out of my own pocket, I do not like to blow up guns I am holding. I won't buy commercial reloaded ammo, especially from small shops. The supposed savings is not worth the risks, especially with ammo as cheap as it is today.
Reply With Quote
The Following User Likes This Post:
  #79  
Old 10-15-2017, 02:38 AM
Batt4Christ Batt4Christ is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Sep 2017
Location: NW Arkansas
Posts: 7
Likes: 7
Liked 1 Time in 1 Post
Default

Quote:
Originally Posted by tlay View Post
Since you were shooting reloads I don't think S&W will cover it under warranty. It looks like the grip frame is bent. I would thank my lucky stars and call it a loss!
Does that apply? It appears that these are "factory reloads" - or maybe better - remanufactured loads by a professional factory...
...

Last edited by Batt4Christ; 10-15-2017 at 02:46 AM.
Reply With Quote
  #80  
Old 10-15-2017, 10:45 AM
Rottentofu Rottentofu is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Apr 2016
Posts: 17
Likes: 1
Liked 62 Times in 11 Posts
Default

I sent another email to the ammo vendor two days ago asking him if we could resolve the issue between ourselves due to the overwhelming evidence that it was the ammo's fault and not an out of battery detonation. He still hasn't replied, yet.
Reply With Quote
  #81  
Old 10-15-2017, 11:09 AM
jhnttrpp jhnttrpp is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Nov 2016
Location: Sneads Ferry NC
Posts: 463
Likes: 575
Liked 509 Times in 195 Posts
Default

These are not actually reloads are they. Aren't they fresh, new brass.
Reply With Quote
  #82  
Old 10-15-2017, 11:11 AM
Rastoff's Avatar
Rastoff Rastoff is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Dec 2011
Location: So Cal (Near Edwards AFB)
Posts: 14,710
Likes: 2,926
Liked 17,102 Times in 6,271 Posts
Default

Quote:
Originally Posted by Triggernosis View Post
Sure enough. And if you read my whole response you can see that I alluded to that. But I'll be damned if I"d go hire a lawyer that would probably cost you $5,000-$10,000 to take the case to court to get $300 back.
I did read your whole response and I agree. The expense of a lawyer is unfortunately far beyond the price of the gun.

I don't know if it's the same incident that RobzGuns was talking about, but I do remember a similar situation. In that case, it came down to the ammo manufacturer saying it was the gun's fault and S&W saying it was the ammo's fault. If I recall correctly, S&W offered to replace his gun at dealer cost which they claimed was something like $300-$350. I do remember that he sent the gun to S&W and they woudln't send it back to him. I don't remember anyone cutting a check, but I haven't looked up the thread.

Lot's of guys were screaming for him to get a lawyer, but again, is it really worth it to get a lawyer to recover a $300-$400 gun?
__________________
Freedom isn't free.
Reply With Quote
The Following User Likes This Post:
  #83  
Old 10-15-2017, 11:28 AM
jim46ok jim46ok is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Jun 2016
Location: Idaho
Posts: 415
Likes: 34
Liked 156 Times in 103 Posts
Default

Quote:
Originally Posted by NCW Ray View Post
Peak Performance Ammo (post #8)
I returned about 850 rounds of 9mm MAGTECH because the bullets were 8.90 or so instead of 9.0 mm. Distributor didn't resist, paid for shipping......the things shot all over the range...haha

Apparently, these are risks we take when buying cheap, imported and reloaded/reman ammo. I know my ammo experience taught me a thing or two.....
__________________
CERAKOTE Svcs.
Class 01 FFL
Reply With Quote
The Following User Likes This Post:
  #84  
Old 10-15-2017, 11:36 AM
CB3's Avatar
CB3 CB3 is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Jan 2014
Location: Utah
Posts: 1,966
Likes: 2,383
Liked 2,954 Times in 1,054 Posts
Default Peak Performance Ammo

"Loaded on guaranteed once fired brass"
Peak Performance Ammo

From the website home page:

"GREAT QUALITY

Our ammunition is manufactured with only the highest quality components. We guarantee you will love our products!


UNBEATABLE SERVICE

We offer a 100% manufacturers guarantee on every round we build. Call or Email anytime with questions or comments!"

Any manufacturer can experience a double charge, bullet setback, or some other anomoly. Even the best quality control can fail, but usually smaller manufacturers cannot afford the high cost of automated QC machinery, like that which precisely weighs each round at high speed.

So, the manufacturer's response to a potential bad round becomes very important, especially under their written guarantees. A written explanation that this can (and does) happen to any manufacturer and pleading for patience while resolving the cause of the issue would be my first step as a manufacturer--without admitting liability.

I am not an expert on reading exploded brass, so I'll leave the determination of how this occurred to other experts. If it is concluded against Peak, I believe under their guarantee they will step up and replace the gun. Other than reputation, it is a cheap avenue forward. This stuff happens. The resolution should be quick for customer satisfaction, otherwise potential goodwill is lost.
Reply With Quote
The Following 3 Users Like Post:
  #85  
Old 10-15-2017, 12:16 PM
Rdnwds Rdnwds is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Oct 2017
Posts: 1
Likes: 0
Liked 24 Times in 1 Post
Default

I am a managing partner of peak performance ammo and I would like to express that I am very happy the customer made it out with minor injuries. I know that an experience like this will make shooting a little less enjoyable for a long time. It is my hopes that this experience will not deter you from practice.

I would like to clear one thing up. We never intended to place blame on S&W. And if we did, I apologize. I was not the guy who talked to you on the phone but I do know what was discussed regarding our response. Our intentions with his response over the phone was to portray that an OOB detonation is an option. I hope that everybody understands that we are seeking as much input with the information we have been given to try to make sure that our actions on resolving this are well thought out and just.

I truly hate this and it has kept me up at night thinking about it. We are a young manufacturer but we like to think that we have a great operation with great customer service. It kills me to see the harsh remarks regarding our company from people that know so little about it. I agree that there have been a lot of fly by night reman ammo companies that truly suck but please don't place us all under the same umbrella.

It is worth noting that the customers last order from us was a year ago before the election. This is an unfortunate and rare incident, but I believe it happens to every manufacturer. Firearm and ammo.

Side note: I just joined the forum for this response however, I do own a M&P 9mm with an APEX trigger and love it. I look forward to learning how to use this app and following this forum to learn from what appears to be a wealth of knowledge.

Sent from my SM-G955U using Tapatalk
Reply With Quote
  #86  
Old 10-15-2017, 12:43 PM
Jim Watson Jim Watson is offline
Member
 
Join Date: Jun 2001
Location: Florence, Alabama, USA
Posts: 2,333
Likes: 40
Liked 1,381 Times in 766 Posts
Default

It is really very simple.
All you have to do is to pay for the OP's gun. I suggest full retail, don't tell him to look for a discounter.
No amount of verbiage will salvage your reputation. Fast, fast, fast "customer service" might.
Reply With Quote
The Following User Likes This Post:
  #87  
Old 10-15-2017, 12:48 PM
mcap1655 mcap1655 is online now
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Apr 2017
Location: NE Indiana
Posts: 88
Likes: 11
Liked 72 Times in 42 Posts
Default

Thank you Rdnwds for your willingness to inject yourself into the conversation.

I have many questions but first a general question(s).

Remans are often advertised as once fired and often guaranteed to be once fired. How is the sourced brass 100% known to be once fired? Is there an industry standard or just a standard of practice or just words? Does your company have "once-fired" assurance protocol that differs from the industry?
Reply With Quote
  #88  
Old 10-15-2017, 01:21 PM
jhnttrpp jhnttrpp is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Nov 2016
Location: Sneads Ferry NC
Posts: 463
Likes: 575
Liked 509 Times in 195 Posts
Default

I've had and interesting morning. I posted on the ammunition manufacturer's Face book page just asking what was happening with the response to the customer with the blown up gun. I just got a personal response on Messenger. His first comment was we have acknowledged that OOB is a potential option. Though he is not blaming S&W. He went on to say it is also worth noting that the customer purchased the ammo a year ago.
I responded that him blaming one year old ammo sounds like he will say anything. Devalues anything else he says. I asked him if his ammo had a shelf life. I was respectful and hope everyone else will be too.

Last edited by jhnttrpp; 10-15-2017 at 01:33 PM. Reason: adding info
Reply With Quote
  #89  
Old 10-15-2017, 02:04 PM
Steve912 Steve912 is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Apr 2016
Posts: 2,444
Likes: 4,172
Liked 2,327 Times in 1,194 Posts
Default

Quote:
Originally Posted by mcap1655 View Post
Remans are often advertised as once fired and often guaranteed to be once fired. How is the sourced brass 100% known to be once fired? Is there an industry standard or just a standard of practice or just words?
As a consumer, I've looked around several reman sites, and the trade use of the term "once fired brass" seems to be 'previously fired, one or more times'--not that it was only fired one time, and one time only. The reman outfit, of course, has an unstated responsibility to assess the brass for suitability for reloading.
Reply With Quote
  #90  
Old 10-15-2017, 05:25 PM
Rastoff's Avatar
Rastoff Rastoff is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Dec 2011
Location: So Cal (Near Edwards AFB)
Posts: 14,710
Likes: 2,926
Liked 17,102 Times in 6,271 Posts
Default

Quote:
Originally Posted by Rdnwds View Post
I would like to clear one thing up. We never intended to place blame on S&W.
I never thought you were blaming S&W from what has been said here.

Out-of-battery is possible with any semi-auto gun. So, is case failure and so is over pressure. It could be a chamber that's just slightly out of spec and therefore, wasn't supporting the case as much. This could be a combination of things. It could be a slightly weakened case in combination with a slight set back (this is my guess). However, the only right answer at this point is, we don't know. In fact, we may never know.

Quote:
Originally Posted by Rdnwds View Post
Side note: I just joined the forum for this response however, I do own a M&P 9mm with an APEX trigger and love it. I look forward to learning how to use this app and following this forum to learn from what appears to be a wealth of knowledge.

Sent from my SM-G955U using Tapatalk
Welcome to the forum. This is a great site with a bunch of great people. Yeah, it's still the internet and we've seen our quota of keyboard commandos. That's just life.

I'm very glad you came here to chat with us. It says a lot to me about your character.
__________________
Freedom isn't free.
Reply With Quote
The Following 4 Users Like Post:
  #91  
Old 10-15-2017, 05:36 PM
Rottentofu Rottentofu is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Apr 2016
Posts: 17
Likes: 1
Liked 62 Times in 11 Posts
Default

Quote:
Originally Posted by Rdnwds View Post
I am a managing partner of peak performance ammo and I would like to express that I am very happy the customer made it out with minor injuries. I know that an experience like this will make shooting a little less enjoyable for a long time. It is my hopes that this experience will not deter you from practice.

I would like to clear one thing up. We never intended to place blame on S&W. And if we did, I apologize. I was not the guy who talked to you on the phone but I do know what was discussed regarding our response. Our intentions with his response over the phone was to portray that an OOB detonation is an option. I hope that everybody understands that we are seeking as much input with the information we have been given to try to make sure that our actions on resolving this are well thought out and just.

I truly hate this and it has kept me up at night thinking about it. We are a young manufacturer but we like to think that we have a great operation with great customer service. It kills me to see the harsh remarks regarding our company from people that know so little about it. I agree that there have been a lot of fly by night reman ammo companies that truly suck but please don't place us all under the same umbrella.

It is worth noting that the customers last order from us was a year ago before the election. This is an unfortunate and rare incident, but I believe it happens to every manufacturer. Firearm and ammo.

Side note: I just joined the forum for this response however, I do own a M&P 9mm with an APEX trigger and love it. I look forward to learning how to use this app and following this forum to learn from what appears to be a wealth of knowledge.

Sent from my SM-G955U using Tapatalk
I have to give Peak Performance credit for coming here. I hope to resolve this incident quickly and fairly.
Reply With Quote
The Following 7 Users Like Post:
  #92  
Old 10-15-2017, 07:23 PM
Wee Hooker Wee Hooker is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Mar 2003
Location: New England, USA
Posts: 4,468
Likes: 3,068
Liked 4,294 Times in 1,610 Posts
Default

At minimum, I would think they would want to buy back the remaining lot for inspection (and to help appease the customer.). That would speak volumes on several levels.
__________________
Dave
Reply With Quote
The Following 2 Users Like Post:
  #93  
Old 10-16-2017, 12:37 PM
Rottentofu Rottentofu is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Apr 2016
Posts: 17
Likes: 1
Liked 62 Times in 11 Posts
Default

Update: I spoke with Peak Performance again this morning and they agreed to reimburse me for the full cost of the pistol and buy back my remaining ammo. Despite what happened, I am very satisfied with how this company handles this incident. Accidents could happen to any company, big or small, it is how a company corrects a problem that truly shows its integrity.
Reply With Quote
  #94  
Old 10-16-2017, 01:03 PM
Triggernosis Triggernosis is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Jan 2008
Location: Wilson, NC
Posts: 1,286
Likes: 462
Liked 816 Times in 373 Posts
Default

Quote:
Originally Posted by Rottentofu View Post
Accidents could happen to any company, big or small, it is how a company corrects a problem that truly shows its integrity.
Bingo! Way to go Peak Perf.! We hope you will continue to participate in this forum.
Reply With Quote
The Following 2 Users Like Post:
  #95  
Old 10-16-2017, 01:08 PM
Erich's Avatar
Erich Erich is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Jan 2003
Location: High Desert of NM, USA
Posts: 6,235
Likes: 9,320
Liked 8,812 Times in 2,554 Posts
Default

Fantastic!
__________________
Now go make God proud...
Reply With Quote
  #96  
Old 10-16-2017, 01:57 PM
Mark IV's Avatar
Mark IV Mark IV is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Jul 2010
Location: Georgia
Posts: 588
Likes: 736
Liked 425 Times in 235 Posts
Default

"I love it when a plan comes together".
Reply With Quote
  #97  
Old 10-16-2017, 02:02 PM
AlHunt AlHunt is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Jun 2014
Posts: 2,317
Likes: 5,374
Liked 2,708 Times in 1,239 Posts
Default

Quote:
Originally Posted by Rottentofu View Post
Update: I spoke with Peak Performance again this morning and they agreed to reimburse me for the full cost of the pistol and buy back my remaining ammo. Despite what happened, I am very satisfied with how this company handles this incident. Accidents could happen to any company, big or small, it is how a company corrects a problem that truly shows its integrity.
Well, they deserve credit. I certainly wouldn't have agreed to reimburse anything without having had the chance to examine the firearm and ammo personally.

Kudos to Peak Performance Ammo.
__________________
Just Say No - To Social Media
Reply With Quote
The Following User Likes This Post:
  #98  
Old 10-16-2017, 02:30 PM
StakeOut's Avatar
StakeOut StakeOut is offline
US Veteran
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: Feb 2016
Location: NW of Austin Texas
Posts: 3,090
Likes: 1,351
Liked 4,938 Times in 1,730 Posts
Default

I would think that each and every ammo manufacturer/remanufacturer would have a good amount of Liability Insurance that would cover these types of situations and any claims of damage and personal injury would be handled by the insurance company.

It's hard for small companies to self insure.
__________________
NEVER GIVE UP YOUR GUN
Reply With Quote
  #99  
Old 10-16-2017, 10:01 PM
tobimaru's Avatar
tobimaru tobimaru is offline
Member
Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!) Blew up my Shield...(3rd Update: Resolved!)  
Join Date: May 2015
Location: TX
Posts: 123
Likes: 46
Liked 81 Times in 43 Posts
Default

Glad to see a response from the ammunition manufacturer. I don't' think you can ask for a more honest reply or result.
Reply With Quote
The Following 3 Users Like Post:
  #100  
Old 10-17-2017, 11:11 AM
Jim Watson Jim Watson is offline
Member
 
Join Date: Jun 2001
Location: Florence, Alabama, USA
Posts: 2,333
Likes: 40
Liked 1,381 Times in 766 Posts
Default

I am glad the ammo loader got the message and agreed to pay up.
I hope you can find a brand to trust.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
M&P 40 Blew up! jcs152112 Smith & Wesson M&P Pistols 61 09-06-2015 01:36 PM
627 Pro Blew Me Away MarkAlt S&W Revolvers: 1980 to the Present 13 05-26-2015 11:14 PM
Saw a Mod 14 that blew up today Snafu12 S&W Revolvers: 1961 to 1980 38 12-04-2012 02:38 PM
I Blew It! Cyrano The Lounge 8 01-22-2011 11:10 AM
S&W9M BLEW UP NEED HELP m41 Ammo 10 01-05-2010 05:25 PM

Powered by vBadvanced CMPS v3.2.3
smith-wessonforum.com tested by Norton Internet Security smith-wessonforum.com tested by McAfee Internet Security

All times are GMT -4. The time now is 12:33 PM.


Smith-WessonForum.com is not affiliated with Smith & Wesson Holding Corporation (NASDAQ Global Select: SWHC)