Smith & Wesson Forum

Go Back   Smith & Wesson Forum > >


Reply
 
Thread Tools Display Modes
  #1  
Old 12-20-2017, 09:42 PM
TC1112 TC1112 is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Oct 2017
Location: Abingdon,MD
Posts: 2
Likes: 0
Liked 0 Times in 0 Posts
Default Smith-Wesson Rebate Program Needs a lot of work.

Good Evening all,
Thanks for adding me.
So, I use to own Glocks sold them. A co-worker talked me in to checking out the Shield in .45acp liked it so much I purchased one, and Shield 9mm M2.0 and a full size M&P M2.0 in .45acp.
Today I call S&W about my rebate for the Shield .45acp purchased back in September. What I got was my rebate was paid to a lady in FL under my serial number. So at this point I have to fax S&W photos of the box with serial number, firearm and proof of purchase. I asked to be transferred over to the warranty department, to make sure the weapons are registered in my name. And of course I get the voice mail.... has this happened to everyone else? Thanks
Reply With Quote
  #2  
Old 12-20-2017, 11:01 PM
OldChief OldChief is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Apr 2016
Location: Northern California
Posts: 608
Likes: 318
Liked 656 Times in 265 Posts
Default

Agree, I never did receive the magazine loader I requested as a bonus when I purchased a Model 15 Sport a couple years ago.
Reply With Quote
  #3  
Old 12-20-2017, 11:15 PM
Old cop Old cop is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Oct 2010
Posts: 5,401
Likes: 1,143
Liked 7,825 Times in 2,404 Posts
Default

This is very sad customer service. Think I’ll give any S&W rebate offers a miss.
__________________
Old Cop
LEO (Ret.)
Reply With Quote
  #4  
Old 12-20-2017, 11:23 PM
rwsmith's Avatar
rwsmith rwsmith is online now
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Dec 2012
Location: (outside) Charleston, SC
Posts: 24,387
Likes: 29,067
Liked 20,828 Times in 10,158 Posts
Default Can you get a shipping label....

....and send the warranty back to the factory to get fixed?
__________________
"He was kinda funny lookin'"
Reply With Quote
  #5  
Old 12-20-2017, 11:24 PM
Bozz10mm's Avatar
Bozz10mm Bozz10mm is offline
US Veteran
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Jun 2013
Location: Georgetown, Tx
Posts: 1,572
Likes: 1,119
Liked 1,515 Times in 681 Posts
Default

I bought an M&P 2.0 about a month ago. Then I stumbled across their Nations Finest rebate. For LEO, Military, and retired military. Wasn't even aware of it when I purchased the firearm, but apparently it has been running since 1 January and goes through the end of December. I submitted all the required documentation for the $50 rebate. Don't know if I'll ever see it, but it's worth a try.
Reply With Quote
  #6  
Old 12-20-2017, 11:28 PM
lhump1961's Avatar
lhump1961 lhump1961 is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Apr 2011
Location: The Great Midwest
Posts: 2,203
Likes: 1,302
Liked 1,797 Times in 785 Posts
Default

Sorry some of you have had trouble. I have participated in a couple of rebates from Smith with good results. Plus if it's like other companies I bet Smith doesn't even handle the rebate process but rather contracts it out...not sure but it's common practice. I hope they get you taken care of quickly.
Reply With Quote
The Following 2 Users Like Post:
  #7  
Old 12-21-2017, 12:07 AM
FloridaS&W FloridaS&W is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Sep 2015
Posts: 174
Likes: 177
Liked 211 Times in 87 Posts
Default

Quote:
Originally Posted by TC1112 View Post
I asked to be transferred over to the warranty department, to make sure the weapons are registered in my name. And of course I get the voice mail.... has this happened to everyone else? Thanks
Nope, my experience was completely different. I had an issue with my magazines but I was able to speak directly to a real person who resolved it by sending new parts within 24 hours.

And the rebate on my 45 Shield was processed exactly as advertised, took a while but the check showed up and I got the money without any issues. Sorry you're having problems and hope you get it sorted out.
Reply With Quote
The Following 2 Users Like Post:
  #8  
Old 12-21-2017, 12:49 AM
Stan W Stan W is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Jan 2016
Location: Wisconsin
Posts: 39
Likes: 15
Liked 24 Times in 12 Posts
Default

I read so many problems about the S&W rebates that I have to brag about this. On Nov. 6th I bought a Bushmaster AR15 which had a $150 rebate. Sent in the required paperwork and received my rebate Dec. 16th. When I bought my Shield a year ago there was no rebate but I got it at a good black Friday price and a $50 store credit. btw/ I got a rebate on that .223 ammo also.
Reply With Quote
  #9  
Old 12-21-2017, 04:36 PM
cladd1 cladd1 is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Nov 2011
Posts: 63
Likes: 1
Liked 40 Times in 22 Posts
Default

I also just sent in paperwork for Nation's Finest (veterans) rebate program - hoping I'll receive it however doesn't sound to promising.
Reply With Quote
  #10  
Old 12-21-2017, 09:08 PM
TC1112 TC1112 is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Oct 2017
Location: Abingdon,MD
Posts: 2
Likes: 0
Liked 0 Times in 0 Posts
Default

Thank you for all the feedback. I will keep y’all updated....
Reply With Quote
  #11  
Old 01-16-2018, 06:44 PM
Will41 Will41 is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: May 2010
Location: Columbus, Ohio
Posts: 187
Likes: 10
Liked 14 Times in 12 Posts
Default

I have eventually received all the rebates and extras. It just takes a long time. If you do it online, it is much faster. I would count on 2-3 months and try to forget about it, and one day you will get a big surprise in the mail. Good Luck!

Last edited by Will41; 01-16-2018 at 06:45 PM.
Reply With Quote
  #12  
Old 01-16-2018, 10:52 PM
GKC's Avatar
GKC GKC is offline
US Veteran
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Feb 2010
Location: Texas
Posts: 4,964
Likes: 3,462
Liked 4,932 Times in 1,768 Posts
Default

You obviously didn't read the fine print...if you post a negative comment about the rebate program on a public forum, it resets your application and it goes to the back of the line.
Reply With Quote
  #13  
Old 01-18-2018, 06:37 PM
wolverine wolverine is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Nov 2009
Location: Michigan
Posts: 449
Likes: 2
Liked 227 Times in 111 Posts
Default

If S&W would put as much effort into actually fulfilling the rebate promise as they do to making new excuses every time I call then they might have something.

I'm hoping that eventually they will run out of oddball excuses & just send the rebate items.

It just went over 6-1/2 months since I applied so I'm really not expecting much effort from S&W.

I guess the good news is that rebate debacle is actually saving me some money as I now refuse to buy any new S&W guns.
Reply With Quote
  #14  
Old 01-18-2018, 07:44 PM
John H/PA John H/PA is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Oct 2013
Location: southcentral PA
Posts: 45
Likes: 108
Liked 20 Times in 15 Posts
Default

I bought a 442 Dec 22. Received my $50 debit/credit card on Jan 16. I registered for the card online the day after I bought it, so there is hope for all.
Reply With Quote
  #15  
Old 01-20-2018, 01:39 PM
Bulldawg Dad Bulldawg Dad is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Dec 2014
Location: Northwest Georgia
Posts: 29
Likes: 0
Liked 20 Times in 11 Posts
Default

I bought a new SW M-686 from Grab a Gun on December 28, 2017. Picked it up from my FFL on January 2, 2018. Submitted the "$50 Winter Promotion" rebate on January 5th. Received my $50 gift card on January 19th. Pretty stinkin' swift.
Reply With Quote
  #16  
Old 01-20-2018, 07:26 PM
rwj56 rwj56 is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Apr 2016
Posts: 76
Likes: 4
Liked 23 Times in 15 Posts
Default

I bought my shield back in August last summer and mailed my rebate back right away, I put in for the magazines and ammo, mine arrived the first week of December but to my surprise I got check for $75.00, so much for having s choice, I bought a Bodyguard a week before Christmas for the wife and put in for the $50 rebate Canít wait to see what I get this time.
Reply With Quote
  #17  
Old 01-20-2018, 07:29 PM
Breakaway500's Avatar
Breakaway500 Breakaway500 is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Jan 2017
Posts: 962
Likes: 4,177
Liked 1,954 Times in 565 Posts
Default

For the life of me..I can't understand WHY not just run a "sale", and take the "rebate" amount OFF right at the register? Is that just too simple??

Last edited by Breakaway500; 01-20-2018 at 07:30 PM.
Reply With Quote
The Following User Likes This Post:
  #18  
Old 01-20-2018, 07:31 PM
TripleGGG's Avatar
TripleGGG TripleGGG is offline
SWCA Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Mar 2014
Location: Knoxville, TN
Posts: 12
Likes: 10
Liked 34 Times in 7 Posts
Default

Quote:
Originally Posted by Breakaway500 View Post
For the life of me..I can't understand WHY can't they just run a "sale" and take the "rebate" amount OFF right off at the register? Is that just too simple??
Law of numbers. They know how many will not file for rebate so it cuts their overall cost by $XX while still getting the purchases for the discounted price.
Reply With Quote
  #19  
Old 01-21-2018, 12:11 AM
RGVshooter RGVshooter is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Jun 2016
Location: South Texas
Posts: 873
Likes: 742
Liked 908 Times in 419 Posts
Default

I bought my 642 from the Academy on black friday and on top of the $50 rebate from S&W I also received a $50 gift card from the Academy right there & then. 3 weeks later I got my rebate card from S&W. I then purchased a 686 from buds gun shop right before Christmas and just got my rebate card from S&W just last week.... I would just say be patient guys, you'll get it eventually.
Reply With Quote
  #20  
Old 01-22-2018, 10:57 AM
jnichols2 jnichols2 is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Dec 2016
Posts: 227
Likes: 26
Liked 286 Times in 105 Posts
Default

I just received shipping notification on all three S&W rebates.

Shield 45 (16 September) and Shield 9 (24 September): Magazines, ammo, and mag loader. Delivery Wednesday.

Bodyguard $50 rebate (12 December). Shipping 10-15 business days.
Reply With Quote
  #21  
Old 01-22-2018, 12:07 PM
S&W Rover's Avatar
S&W Rover S&W Rover is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Apr 2007
Location: USA
Posts: 1,158
Likes: 981
Liked 889 Times in 414 Posts
Default

Quote:
Originally Posted by Breakaway500 View Post
For the life of me..I can't understand WHY not just run a "sale", and take the "rebate" amount OFF right at the register? Is that just too simple??
It may have something to do with the arcane way guns are sold - through distributors, rather than directly by gun companies to the actual stores. Maybe it is just easier to account for the cost if S&W does it directly through the rebate system.

But it is easy to see that the rebates are frustrating some folks because it takes a while to get them. And every now and then, someone gets turned down for the rebate or the paperwork gets lost, etc.

Maybe S&W (e.g., American Outdoor Brands Corporation) should have its own credit card, and we could get "points" if we use it to buy a S&W product.
__________________
S&W Rover
Reply With Quote
  #22  
Old 01-22-2018, 02:01 PM
ad78 ad78 is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Sep 2017
Posts: 11
Likes: 0
Liked 1 Time in 1 Post
Default

Bought my FDE 2.0 mid September and i just got my $75 2days ago. Basically 4mos.
Reply With Quote
  #23  
Old 01-22-2018, 02:18 PM
GT_80 GT_80 is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Jan 2017
Posts: 183
Likes: 77
Liked 151 Times in 76 Posts
Default

It took 4 months for my Shield $75 rebate to come in... The way they work is the company that handles the rebate gets the $75 from Smith and wesson for every gun that is registered under the rebate. They bank the money for 3 months and collect interest on it, then process the rebate and ship it in another 14 days, so they collect interest on Smith and Wesson's money for doing nothing more than handling registration forms and cutting rebate checks. At least im 99% sure thats how it works... Thats how "debt settlement" companies work too - unfortunately I found that one out the hard way...
Reply With Quote
  #24  
Old 01-22-2018, 04:11 PM
RGVshooter RGVshooter is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Jun 2016
Location: South Texas
Posts: 873
Likes: 742
Liked 908 Times in 419 Posts
Default

Quote:
Originally Posted by Breakaway500 View Post
For the life of me..I can't understand WHY not just run a "sale", and take the "rebate" amount OFF right at the register? Is that just too simple??
It's all about marketing. usually it's auto makers that offer instant rebates to entice customers into the dealers. Other companies use rebates to "price protect" certain product lines by being selective in which models or brands to be discounted. This allows retailers and manufacturers to move some product at lower cost while maintaining prices of successful models. Some companies can earn interest on the money. And then some corporations use rebates to data mine consumer buying habits.
Reply With Quote
  #25  
Old 01-22-2018, 10:30 PM
kbriggs kbriggs is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Jan 2018
Posts: 10
Likes: 0
Liked 0 Times in 0 Posts
Default

I bought an R8 revolver in December and received an email today that my $50 Mastercard has shipped.
Reply With Quote
  #26  
Old 02-06-2018, 01:47 AM
fallhunter fallhunter is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Jul 2013
Posts: 356
Likes: 1
Liked 51 Times in 35 Posts
Default

Its because of their lousy rebates and a run in with their customer service that S&W is non-existant to me. I will never own one of their products again. Once mine are sold off, thats it.

Sent from my SM-T580 using Tapatalk
Reply With Quote
  #27  
Old 05-09-2018, 04:04 PM
JohnnyRed2015's Avatar
JohnnyRed2015 JohnnyRed2015 is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Apr 2015
Location: Mississippi
Posts: 7
Likes: 141
Liked 7 Times in 2 Posts
Default

RE: S&W Nation's Finest Rebate Program

In response to my e-mail inquiry to S&W customer service, I just received this S&W e-mail reply: "This program has been extended into 2018 until further notice."

I can't find a 2018 version of the rebate form or link anywhere on-line though.

Has anyone on this forum successfully submitted and received any rebate for 2018 from S&W for this program?

***
Updated:

I received this email from S&W customer service today with more Nation's Finest rebate program info for 2018:

QUOTE
Reference number: LTK1114701569668X Please use this ticket number in any correspondence with us.

Subject: no subject

Dear John,

We have (for now) have extended the Nations Finest program into 2018. You will still need to use the 2017 forms.

Smith&Wesson values its customers and we are happy to have served you today. Please do not hesitate to contact us should you require further assistance.

Regards, Steve

UNQUOTE

It works for me, but then I'm retired military.
__________________
Gun control: using both hands.

Last edited by JohnnyRed2015; 05-10-2018 at 07:59 PM.
Reply With Quote
  #28  
Old 05-10-2018, 03:24 PM
clarkstoncz clarkstoncz is offline
Member
 
Join Date: Jan 2007
Location: Clarkston, WA
Posts: 180
Likes: 0
Liked 22 Times in 12 Posts
Default

No more new S&Ws for me either.
Reply With Quote
  #29  
Old 05-10-2018, 04:04 PM
SATX's Avatar
SATX SATX is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: May 2017
Posts: 173
Likes: 73
Liked 127 Times in 71 Posts
Default

It took S&W six months to get my Shield 45 rebate package to me, and when they did I received 9mm magazines and ammunition. I didn’t even bother pursuing it further, life is too short.
Reply With Quote
  #30  
Old 05-10-2018, 06:29 PM
FloridaS&W FloridaS&W is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Sep 2015
Posts: 174
Likes: 177
Liked 211 Times in 87 Posts
Default

You guys must be cursed or something, lol. I had no problems getting my rebate, and would be happy to get that deal again.
Reply With Quote
The Following 2 Users Like Post:
  #31  
Old 05-11-2018, 09:59 AM
edubbie's Avatar
edubbie edubbie is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Aug 2016
Location: Upstate SC
Posts: 64
Likes: 24
Liked 26 Times in 17 Posts
Default

Quote:
Originally Posted by Breakaway500 View Post
For the life of me..I can't understand WHY not just run a "sale", and take the "rebate" amount OFF right at the register? Is that just too simple??
I've worked with marketing companies. As someone stated earlier, rebates are usually contracted out to a 3rd party. If they run a sale, every item gets discounted. Rebates don't always get paid out. It's a perceived sale price but you have to jump thru hoops and do everything right or you don't get your rebate - Smith keeps the cash. I would bet that less than 50% of the weapons sold with a rebate actually get the rebate. Either someone didn't know about it, didn't care about it, or didn't follow the directions. Also, a lot of times those checks come in looking like junk mail and a lot of folks toss them. So a $50 rebate sounds a lot better than a $20 sale but I'm guessing it's the same dollar-wise to Smith. This is all marketing. It sucked me in on my Shield 9. Took 2.5 months but I did get my $75. $240 for a new Shield 9 with their lifetime warranty (good or bad) is a bargain.
__________________
Shield 45, SW40VE, 586, 1000
Reply With Quote
  #32  
Old 05-11-2018, 10:19 AM
ken158 ken158 is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Nov 2005
Location: VA
Posts: 2,499
Likes: 416
Liked 1,230 Times in 622 Posts
Default

Quote:
Originally Posted by lhump1961 View Post
Sorry some of you have had trouble. I have participated in a couple of rebates from Smith with good results. Plus if it's like other companies I bet Smith doesn't even handle the rebate process but rather contracts it out...not sure but it's common practice. I hope they get you taken care of quickly.
Rebates are handled by a contract company that work other contracts at the same time. I have sent and received rebates for different companies at the same address. Hard to understand why some customers think they are deserving of special consideration considering the volume of rebates being processed. People are complaining on all the popular boards I visit. If you want to deal directly with the company, buy HK. Those guys got the rebate process figured out...
Reply With Quote
  #33  
Old 05-11-2018, 11:14 AM
SATX's Avatar
SATX SATX is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: May 2017
Posts: 173
Likes: 73
Liked 127 Times in 71 Posts
Default

I don't think anybody is asking for special consideration, I think we are saying 6 months waiting time is ridiculous, and sending the wrong magazines and ammo is ridiculous.
Reply With Quote
  #34  
Old 05-11-2018, 11:33 AM
ChiefTJS ChiefTJS is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Jan 2012
Posts: 72
Likes: 25
Liked 115 Times in 30 Posts
Default

As in everything, we get one side of the story. As someone who works customer service, a very large group of people always blame an organization when it's their own fault something didn't work. Not in any way saying the organizations don't make mistakes but a large percentage of complaints are usually not credible.
Reply With Quote
  #35  
Old 05-11-2018, 02:25 PM
hoc9sw hoc9sw is offline
Member
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Mar 2014
Location: SW US
Posts: 2,349
Likes: 1,057
Liked 2,204 Times in 997 Posts
Default

I bought a Springfield Armory pistol Saturday that has a three mag "rebate".

Filled out the forms, and have a notice from last night that they ship today.

It can work.
Reply With Quote
The Following User Likes This Post:
  #36  
Old 05-11-2018, 04:20 PM
GKC's Avatar
GKC GKC is offline
US Veteran
Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work. Smith-Wesson Rebate Program Needs a lot of work.  
Join Date: Feb 2010
Location: Texas
Posts: 4,964
Likes: 3,462
Liked 4,932 Times in 1,768 Posts
Default

Quote:
Originally Posted by fallhunter View Post
Its because of their lousy rebates and a run in with their customer service that S&W is non-existant to me. I will never own one of their products again. Once mine are sold off, thats it.
Quote:
Originally Posted by clarkstoncz View Post
No more new S&Ws for me either.
I guess I've owned handguns from just about every major gun maker, at least those represented in the US market, and some minor ones too. The companies that have been heads above all the rest are S&W, Ruger, and Springfield. They make good products overall, and they have good service overall....a few obvious examples to the contrary...and they take care of their customers longer and better than any other gun companies.

There are major companies who have very limited warranties, and/or very poor service...and even some whose products and service are very poor. I'm not just a "fan" of S&W, but my opinion is based on long experience. I don't have any concerns with buying a S&W gun...if it isn't right, I have every confidence they will make it right. Same thing with Ruger.

It's up to you to decide what you want to buy and from whom...but it just seems silly to deny yourself good guns over something as silly as a rebate program. In any case, good luck with whatever you choose to do.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Smith Wesson rebate. alleycat7002 Smith & Wesson M&P Pistols 1 07-20-2017 07:25 PM
S&W M&P rebate program jaykellogg Smith & Wesson M&P Pistols 51 09-30-2016 08:31 PM
Question on Nation's Finest rebate program 2tango2 Smith & Wesson M&P Pistols 10 01-30-2014 05:59 PM
Nations Finest Rebate Program exsquid1 Smith & Wesson M&P15 Rifles 12 04-19-2013 12:31 PM
S&W Fall rebate program 460v LAC du FLAMBEAU S&W Revolvers: 1980 to the Present 1 08-05-2008 09:10 AM

Powered by vBadvanced CMPS v3.2.3
smith-wessonforum.com tested by Norton Internet Security smith-wessonforum.com tested by McAfee Internet Security

All times are GMT -4. The time now is 06:09 AM.


© S-W Forum, LLC 2000-2018
Smith-WessonForum.com is not affiliated with Smith & Wesson Holding Corporation (NASDAQ Global Select: SWHC)