I received the letter re; the recall the 1st week of December and promptly validated online and received a "Request Submitted Successfully" reply and advised I would receive an email in 1 to 3 days...NADA
I called in on 29 December and spoke with a human (at least I think he was) and was given a reference number and still NADA
Emailed last week and they replied quickly...blah, blah, blah...your inquiry has been forwarded to the appropriate department.
Curious if anyone else is having similar challenges
Thanks!