Brand new M&P fails to feed rounds

I picked up a new M&P 15 OR this weekend and have not fired it yet. I tried cycling a few snap caps and only the first round in the mag loaded. All others failed. I tried with live ammo and had the same problem (yes, safety on and fingers VERY far from the trigger). FYI, I was cycling the rifle manually with the charge handle.

I am using American Eagle 5.56 and the barrel is stamped 5.56

I have uploaded a few pictures and I was wondering if anyone could help by identifying what I am doing wrong. Surely a $1000 rifle does not suck that much

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Hi there, Welcome to the forum! Hand cycleing a semi auto often will not work very well especially when they are new, dont panic till you shoot it. If you experience the same problem try another mag and dont panic until you have a few hundred rounds out of it, sometime's a semi need's to break in a bit. Good luck!

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Stay safe people!

You are pulling the charging handle all the way back and letting it slam forward under spring pressure. Right??

Yes, all the way back and then release. The first round loads and all subsequent rounds don’t. I have been reading other forums and they say to clean a new rifle properly but it looks like the rounds are getting stuck on both the feed ramps – that cannot be a cleaning issue – but I may be wrong since I have not handled a rifle for 20 years

First, DO NOT CYCLE LIVE ROUNDS unless you are pointing the rifle in a safe direction, preferably at a range. Take a look at the primers of the rounds that you did get to feed and you'll understand why. The AE xm193 uses the military primers, so it's not likely to slam fire on you, but you really don't need to take any chances.

Second, like vulcan bob said, don't panic until you get a chance to actually go to the range and shoot the rifle. If it does fail at the range 99% of the time it's a problem with the magazine. So at least make sure you take a couple of magazines with you so you can isolate the problem if necessary. If you are in a free state, it is preferable to use a standard 30 round magazine. You are less likely to experience follower tilt problems that some of the 10 and 20 round straight box magazines are known to have.

But first, make sure you field strip the rifle, clean the chamber, bore, bolt carrier group and lube it up. Most firearms are shipped with a rust preventative applied in the bore and action parts.