Hey everyone,

Got my M&P 15 OR last Saturday to go along with my 15-22. It has some issues and has to go back to S&W. It will not feed properly from a fully loaded magazine. Boom, Boom, Click, and then it takes all my strength to eject the bad round. It looks like they are being smashed against the feed ramps and are being bent and crushed right at the neck on the cartridge. I tried 5 different PMAGs, H&K mags, FNH mags, and whatever else my buddies have. It will usually work fine with no more than 8-10 rounds in the magazine. Strange right? I am familiar with this weapon system, and the rifle was properly cleaned and lubed (several times), using CLP, Slip 2000, Militech 1, and still the same result. I also seem to have ALOT of brass specs in my chamber. I know it is normal to have some brass sparkles come out while cleaning, but it seems heavier on this rifle. I also tested it with 3 different types of ammo - Fed. M193 5.56, Fed .223, and Remington UMC .223. Shot a string of 100 rounds of 5.56 loading no more than 10 in the magazine, then using the same magazine I loaded 30, shot about 8 rounds and then the problem surfaced again. I have made up my mind to send it off, as a brand new $1000 dollar rifle should not give me any problems. Just wondering if anyone has shipped theirs off, and how the process went for you.

Thanks for your time, and for all those currently serving or have served in our Armed Forces ... Thank You. I am the proud son of an Army vet!

Jim

Be sure to call customer service, let them know about your problem, and if they suspect there is a problem (I think they will) they will send you a shipping tag to send it back. How long it will take to fix it depends on the problems they find. I sent a rifle back to them for a recall and it was back within 2 weeks.

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Alan
SWCA LM 2023, SWHF 220

Yeah was gonna call Tuesday. What did you ship yours in if you dont mind?

I recently sent back a TC rifle, took about 3 weeks to get it back. I just took my Shipping/RGA label to my LGS and they sent it back for me in a hard case free of charge. Check with yours and see if they will help you out.

I still had the factory hard case.

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Alan
SWCA LM 2023, SWHF 220

Have S&W send a shipping label, Besure to add a letter explaning in detail your problems and what you have tried. Copy off the info twice and you can use the tracking number to follow it. Send the rifle back in a box, any box that works well padded and tapped box. I like no names on it. You can have it picked at the house or dropped at a mailbox store ups services. Leave the LGS out of it ,Less people to screw up. S&W will ship back to your house. Or where you want it to go. Just have all the info from it in the box.