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  #51  
Old 03-07-2010, 11:08 AM
Prime Winner Prime Winner is offline
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thanks for sharing thst dazlin. about when did that take place?

also, heres a little info that may clear up the warranty questions between one year (as referenced in Sigma manual on page 27) and lifetime. I posted this in another thread but hopefully it will help here.

I purchased a Sigma 9VE on 2/27/10 and found that the instruction manual, page 27, states that there is a limited warranty, not a lifetime warranty. I then checked Smith-Wesson.com and found that it states there is a lifetime warranty. So, I emailed S&W and asked for clarification. Below is the email I sent to S&W, and the response I received from S&W.

Quote:
RE: Warranty clarification‏
From: ******* (*****@smith-wesson.com)
Sent: Tue 3/02/10 2:50 PM
To: *********

It is a lifetime warranty.





PG



From: ********
Sent: Sunday, February 28, 2010 9:18 PM
To: Smith & Wesson Support
Subject: Warranty clarification



Hello,

On Feb 27, 2010, I purchased my first Smith & Wesson handgun, a Sigma 9VE. When I purchased the gun the dealer told me that the gun has a lifetime warranty. However, upon reading the manual included with the gun, page 27 states that:

Smith & Wesson firearms are warranted to be free from defects in material and workmanship. Any such defects of which Smith & Wesson receives written notice within one year from the date of purchase by the original owner , will be remedied by Smith & Wesson without charge within a reasonable time after such notification and delivery of the firearm is provided below. (Delivery instructions are listed after this paragraph)

When I checked Smith-Wesson.com for clarification, I found this:

Warranty Information
The Smith & Wesson Advantage™ In addition to providing some of the highest quality products available today, Smith & Wesson is committed to providing our customers with support and services second to none. When you purchase a Smith & Wesson handgun, you receive the Smith & Wesson Advantage™, comprised of four service features:

1. Lifetime Service Policy
We will repair any defect in material or workmanship without charge to the original purchaser for as long as you own the handgun.

Can you please clarify what type of warranty is included with my purchase of the Smith & Wesson 9VE?


Thank you
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  #52  
Old 03-07-2010, 02:04 PM
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I would like to have the choice of opting out of a lifetime warranty and paying less for the product. You do know you are paying for your warranty and others. That's how a world of no personnel responsibly works.

I recently had a extractor fail in my Sigma. S&W was more than willing to pay for the shipping replacement and so on.

So lets look at this for a sec. The part cost me with shipping from NUMRICH a whopping $14.00. Had the part in a week, pistol back in service in 7 days from the failure.

If I had let S&W fix it and use my warranty. That would have cost you and I what, near $100 bucks. Shipping $80.00 both ways. Part a $1.00, Labor to install the part and check weapon $10.00 maybe. Support by phone/email, record keeping, tracking and handling of firearm $4.00 to $8.00. Even if it's only $60.00 to $80.00 total, Somebody would have had to pay for it. You can bet it's not S&W. That leaves the distributor, retailer and you and I.

Now if S&W would have dropped a extractor or two in the mail to me. That would have cost you and I more than likely $10.00 or under. BUT the marketing dept. would look like a bunch of baffons and the lawyers would have been slamming the Scotch down and biting there nails given the current climate of no personnel responsibly.

Did I mention a fragment of the extractor some how ended up in one of my fingers! I bled, I had to pull it out! OOOOO the trama! Maybe I should have contacted a lawyer to make the current circle complete by todays standards. LMFAO!!!!

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  #53  
Old 03-07-2010, 10:00 PM
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blastfact: I think you are missing a fundamental point here. IF S&W is willing to stand behind their product for life, that means they want to keep you as a customer and be more appealing to new customers. That is worth much more than the cost difference between their current warranty practice vs. sending you a replaement part that you may or may not be skilled enough to replace without compromising the safety of the weapon.

It is a simple equation:

Companies survive based on their reputation. Reputation is based on customer experience. Customer experience drives customer opinion. Customers share their opinions (which is what we are doing here, after all). Those shared opinions add to OR subtract from a company's reputation. A good reputation = more business. More business = more profit + new product development.

Prime Winner: Those events happened about 5 or 6 years ago.

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  #54  
Old 03-14-2010, 06:24 PM
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The .357 Sig. Sigma was the model SW357V #120124. Another unusual Sigma, according to the Catalogue of Smith & Wesson, 3rd. ed. is the model SW9F #12007 with a two-tone blue frame. Anyone ever see one of these? Thanks
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  #55  
Old 03-14-2010, 10:05 PM
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Quick question: Is +p "short barrel" ammo safe to shoot through?
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  #56  
Old 03-15-2010, 04:56 PM
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I wouldn't shoot +P ammo in a sigma if I were you. It's liable to turn into a glock and blow up in your face.
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  #57  
Old 03-15-2010, 05:08 PM
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Quote:
Originally Posted by Joker84 View Post
I wouldn't shoot +P ammo in a sigma if I were you. It's liable to turn into a glock and blow up in your face.
Thanks for the advice =D the users manual is pretty vague on the subject. So +p not even for self defense?
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  #58  
Old 03-15-2010, 05:19 PM
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Quote:
Originally Posted by hybridsquirrel View Post
Thanks for the advice =D the users manual is pretty vague on the subject. So +p not even for self defense?
He's pulling your leg. The manual says you can shoot any SAAMI ammunition, which includes +P.
Shoot all the +P you can stand; the gun will be fine.
If you have "improved" the gun by removing springs from the sear assembly, you may get failures to reset (think single shot).
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  #59  
Old 03-15-2010, 05:38 PM
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Quote:
Originally Posted by OKFC05 View Post
He's pulling your leg. The manual says you can shoot any SAAMI ammunition, which includes +P.
Shoot all the +P you can stand; the gun will be fine.
If you have "improved" the gun by removing springs from the sear assembly, you may get failures to reset (think single shot).
Doh, hard to detect sarcasm on the internet. I pawned off some of the ammo I had to a friend with a kel-tec pf9 since it was designed for short barrel and I didn't realize that. Bought some Winchester ranger +p instead. Haven't removed any springs from the trigger, but I did polish it up a bit.

EDIT: How does the blazer aluminum handle in this gun? I know it wasn't recommended in my Bersa.

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  #60  
Old 03-15-2010, 09:51 PM
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Only hickup I have ever had was shooting blazer aluminum.
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  #61  
Old 03-20-2010, 01:33 PM
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Thanks for the info. After much thought, I recently picked up a used SW40VE. Will first shoot next week, but am so far very satisfied with fit and finish. And if I dare say so - it feels more comfortable in the hand than my Glock G23. Certainly wish that S&W would expand the Sigma line to compete with some of Glock's offerings. I realize that S&W is placing much of their product development efforts into other weapons, such as the M&P line, but I hope they continue to add to, and refine the Sigma series.
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  #62  
Old 04-01-2010, 11:09 PM
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Quote:
Originally Posted by OKFC05 View Post
He's pulling your leg. The manual says you can shoot any SAAMI ammunition, which includes +P.
Shoot all the +P you can stand; the gun will be fine.
If you have "improved" the gun by removing springs from the sear assembly, you may get failures to reset (think single shot).
Actually I misread it and thought he said +P+ which is not recommended to shoot in any S&W handgun. +P should be fine. Just keep it away from the pre-1958 K frames.
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  #63  
Old 04-04-2010, 12:36 PM
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Default reworked signa

I put about 300 rounds through my signa 9MM and I just didn't like it. It never shot the same way twice. Always had a hard pull but sometimes it was just a bear to shoot. Well I had two options, one sell it for what I could get for it or send it back into S&W. I sent it in and that was the best thing I ever did. It just is a completely different gun. Trigger pull is softer and EVEN every time. I have to THANK S&W for their customer service. I have been thinking of a 40 cal and now with what I know, I probably will go ahead with that purchase.
THANKS AGAIN, S&W!!!!
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  #64  
Old 04-04-2010, 01:05 PM
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OK I read through the FAQs but didn't see the answer to my question.

I have the 40VE, since I live in the sticks, gun stuff is limited so I rely on Midway.

I want a couple of extra mags, all I can find is mags for the 40F, are they the same as for the 40VE
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  #65  
Old 04-04-2010, 06:02 PM
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Originally Posted by kraigwy View Post
OK I read through the FAQs but didn't see the answer to my question.

I have the 40VE, since I live in the sticks, gun stuff is limited so I rely on Midway.

I want a couple of extra mags, all I can find is mags for the 40F, are they the same as for the 40VE
Yes the 40F mags will fit the 40VE. The only difference in the 2 guns is the barrel and slide length.
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  #66  
Old 04-04-2010, 07:16 PM
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Can someone post a pic of the f magazine in the ve? Just like to check it out compared to the ve mag before I purchase a couple of 15 round mags.
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  #67  
Old 04-10-2010, 02:11 AM
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Question: is a shaky/rattly slide normal for a sw9ve? when i shake the gun it sounds like there is something loose inside...but only if i have round or snap cap in the chamber. It also feels a little loose when i pull the slide back when its empty to reset the sear.

edit: heres a quick video, wierd noise at 1:05 loose slide at 0:39

Last edited by hybridsquirrel; 04-10-2010 at 02:37 AM.
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  #68  
Old 04-10-2010, 09:24 AM
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Quote:
Originally Posted by hybridsquirrel View Post
Question: is a shaky/rattly slide normal for a sw9ve? when i shake the gun it sounds like there is something loose inside...but only if i have round or snap cap in the chamber. It also feels a little loose when i pull the slide back when its empty to reset the sear.

edit: heres a quick video, wierd noise at 1:05 loose slide at 0:39
No link for the video... But, mine rattles. Here a thread about it http://smith-wessonforum.com/smith-w...0-problem.html
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  #69  
Old 04-10-2010, 10:04 AM
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Quote:
Originally Posted by Unit505 View Post
Can someone post a pic of the f magazine in the ve? Just like to check it out compared to the ve mag before I purchase a couple of 15 round mags.
Link to a thread covering this topic. Pics inside.
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  #70  
Old 04-11-2010, 04:34 AM
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No link for the video... But, mine rattles. Here a thread about it http://smith-wessonforum.com/smith-w...0-problem.html
thanks...for some reason the link didnt post my internet was being screwy last night. This is the video YouTube - Sigma SW9VE Noises. THanks for the info, i kinda figured it was normal but had to maeks ure
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  #71  
Old 04-16-2010, 08:19 AM
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Quote:
Originally Posted by Backon4 View Post
Only hickup I have ever had was shooting blazer aluminum.
I too have had problems with Blazer ammo in many guns. But, it has ONLY been with Blazer aluminum rounds. All of my guns reliably shoot Blazer Brass. As a matter of fact, both of my 1911's and both Glock 9mm's shoot the B. brass ammo better than any other practice ammo.

Ceapea
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Old 04-17-2010, 07:43 PM
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I too have had problems with Blazer ammo in many guns. But, it has ONLY been with Blazer aluminum rounds. All of my guns reliably shoot Blazer Brass. As a matter of fact, both of my 1911's and both Glock 9mm's shoot the B. brass ammo better than any other practice ammo.

Ceapea
aluminum is cheaper though, im sitting on 350 rounds of it in my stash so ill see how it goes. I got a dman good deal on some and i couldnt pass it up.
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  #73  
Old 05-03-2010, 09:45 PM
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As far as the aluminum Blazer, I haven't had any issues. I'm basing this off of about 800 rounds through my G27, but have yet to put any through my Sigma.
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  #74  
Old 06-24-2010, 07:21 PM
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An online image of the Sigma schematic would be really helpful in the faq. Don't you think?
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  #75  
Old 06-25-2010, 07:05 PM
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Gentlemen, If I might. I was one of the first LEO's in my area to welcome the S&W SIGMA. I was thrilled that S&W, a long time, trusted American weapon manufacture decided to challenge almighty Glock in the LE world. S&W wanted to regain lost market share. If your old enough to remember, at one time in these United States, the ONLY weapon most LEO's carried was a S&W revolver in several different models. I still have my issue model 65-5 and shoot it very well. In the early to mid 90's, the "Wonder" LE weapon was the Glock 17. Glock knocked a home run as American Police scrambled to upgrade to automatic pistols. The trigger on the Glock auto was very similar to a double action revolver and the transition was easy for the LEO. S&W went from King of the Hill to "Who?" almost overnight. Smith decided to fight fire with fire and bring out their version of a polymer LE pistol. And Smith actually spent a very large sum of money(approx. $1,000,000 A lot, back then!) and time researching what makes a hand filling, comfortable grip on a pistol. End result was the SIGMA. As I learned years later, Smith was in financial strain and the "Bean Counters" forced the R&D department to release the weapon before it was ready. So while I was absolutely thrilled to use a modern, polymer LE pistol manufactured in the good 'ol USA, the end results were less than good. No sooner than the pistol was introduced, S&W announced upgrade parts. I took the S&W armorers course around that time and was trained as a Sigma armorer. I was shown how to adjust the weapon when it didn't work right. And a lot of them were not working right. And, try as we might, Armorers could not make them run right. I know because I tried and tried with no luck. Pistols were getting returned to S&W, left and right. Several US LE agencies had jumped on the SIGMA band wagon wanting an American made, polymer auto pistol and hey, it was S&W, what could go wrong? Constant operating problems that S&W had a hard time tuning out of the SIGMA, that's what could go wrong. Result? SIGMA's were now considered to be ill conceived junk, and LE departments were not happy with the overall reliability of the pistol. With Police budgets tight, a lot of departments were now stuck with a pistol that didn't work. A large amount of people using the SIGMA started talking about what kind of junk and jam-a-matic it was. And then Glock sued S&W for patent infringement. Glock said the SIGMA was a direct copy(BTW, It's not. It is similar but it's not a copy). S&W settled out of court with Glock and everyone thought that was the end of the SIGMA. S&W let the weapon languish for a short time as they re-engineered the whole weapon. End result after a time was the SW9VE. Now S&W had a good, strong, reliable polymer weapon that felt great in the hand. Problem now was a very bad reputation that S&W has been trying to live down for years. Original SIGMAs had a 4-5 lb trigger pull, a la Glock(but with a different "stack". More revolver like, for LEO's). New 9VE's have 10+lb trigger and I do not know if that is because of the Lawsuit with Glock, or, as I have heard, Mass State law on handguns. I have heard both. While S&W has stated that their most popular handgun is a SIGMA, based on sales, observe the fact that S&W has now announced a new pistol, the SD9 and 40. Close observation illustrates that the SD is a newly redesigned, reworked SIGMA. The SIGMA is easy to produce and takes no hand fitting just like Glocks. But the reputation of SIGMAs will not die(I love 'em and recommend them. You ought to hear the **** I hear about SIGMAs all the time. It's become an Urban Legend around the Gunstores!) and I believe S&W has decided to try get away from the SIGMA poison by bringing out the SD. From what I have seen of the SD, it should be a winner. And 1 other interesting note for people to contemplate on(and then I'll shut up. Sorry, I am a SIGMA fan). If the SIGMA was such a bad weapon in general, why does S&W sell the bejeezuz out of them, price not withstanding. Because they work and work very well, period.
BTW, because of past problems and reputation, S&W will warranty and replace any of the older model SIGMAs that have problems. And that was a lot of them. 16 years after the SIGMAs introduction and problems, S&W will still make a old model SIGMA right with repair or replacement, regardless of who owns it. Newer models, as well, if needed. My kinda Company. S&W, I love 'em.
My apologies for the lengthy post, but a lot do not know the history of the SIGMA. I do. I was there. (With respects to Elmer Keith, RIP)
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  #76  
Old 06-25-2010, 08:04 PM
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Welcome to the club!

Very nice post, indeed! You'll find that we have over 100 members in the club, please search and vote in the polls.

This is the one place that I've found where I'm happy to share my sigma stories with a bunch of fine poeple who love this gun.

Best wishes,

Lee
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Old 06-26-2010, 03:13 PM
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Thanx Lee, I appreciate the kind words. Happy to be here.
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Old 08-29-2010, 11:19 PM
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I just got a .40ve and am very happy thus far. This forum (and price) really helped in the decision to buy.
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Old 10-10-2010, 04:09 PM
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Default Just got my SW9VE

And just found this forum. Looks like some great information and some good people. I didn't have much time when I bought it so only got half an hour range time with it. I hope I can get used to the trigger before too long. Almost wore me out! I actually got a pretty good deal with $20 off at the time of sale and the $50 rebate (to arrive sometime) and it already had the CTC laser installed. The nearest range is only open Saturdays so I have to wait to run a hundred or so rounds through it.
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Old 11-02-2010, 11:52 PM
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Default You asked....

Does anyone else have a problem with the squared off front floor plate on the magazine of the SW40VE ?

It just doesn't seem to be a smooth transition with the base of the handle.

Would it do any harm to remove some of the forward edge to make a smoother transition.

Sanding or grinding ? What would you suggest ?
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Old 11-05-2010, 09:14 PM
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i purchased my sw9ve from a local gun shop and it was a slightly used by the previous owner, my question is since i did not purchase this Brand new, do i still have a warranty on this still or no?
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Old 11-11-2010, 01:35 PM
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Quote:
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What do you use to clean the polymer?

Anybody use something to shine it up on the outside? grip, frame trigger guard, etc...?

Lee
Lee, I use a Gun Silicone Cloth to wipe down my gun after cleaning. Cloth seems to shine up the Polymer well.

Hoppe's 9 Gun and & Reel Cloth. Hoppe's 9-They are the Gun care people ya know!!
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Old 11-16-2010, 05:16 PM
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Quote:
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i purchased my sw9ve from a local gun shop and it was a slightly used by the previous owner, my question is since i did not purchase this Brand new, do i still have a warranty on this still or no?
My understanding is Lifetime Warranty applies to original owner.
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  #84  
Old 11-16-2010, 06:18 PM
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They won't even ask if you are the original owner. They just take care of you. No worries.
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  #85  
Old 11-17-2010, 12:28 AM
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Default split frame

uhhhhhmmm, just encountered a problem with my 40VE... my frame cracked and split. What is their stance on warranty and replacing the frame? I havent't had time to call while their service dept is open, but need to get this resolved! I've owned several Sigma series pistols and this is the first and only issue i've had. Please, if anyone has any info or insight on S&W warrantying this?
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  #86  
Old 11-17-2010, 12:32 AM
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Plato,

Give them a call asap. I'm sure they will work with you. How many rounds did you put through it before it cracked? Factory ammo, reloads? Where about did the frame crack?
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  #87  
Old 11-17-2010, 12:53 AM
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I will make time tomorrow to call them. I've had several SW9VEs (buy one, use it, and sell it, repeat!) Never one issue EVER! I'm sold on SIGMAs and am a die hard SIGMA guy (and a SR9 guy too, sshhhhh), but this musta been a fluke thing. The ammo was bought from a gun show (a few mix-match boxes for cheap) and I thought they were factory, but I've asked around and others seem to thing they were reloads or +P in a factory box, but I dont know. All I know is first bullett from the box, and whammy! The frame cracked a "V" shape under the slide stop on the left side and seemed to tweek the slide stop and then cracked it on the right side from the take down catch all the way down to the trigger base.
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  #88  
Old 11-17-2010, 12:58 AM
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Maybe a bad rounds? Seems like it was to much for the frame to handle. Just my opinion. Keep us posted on what S&W says.
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  #89  
Old 11-27-2010, 06:15 PM
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How about a parts list and diagram.
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  #90  
Old 12-13-2010, 07:26 PM
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Quote:
#7 What does VE stand for? Someone correct me if im wrong on this but I think it stands for Value Enhanced. Also the F model was the first gen and had the slightly longer barrel and slide.
SW9VE breaks down as follows:

SW = Smith & Wesson
9 = Caliber
V = Stainless Slide
E = Enhanced

Here are the rest (in 9mm):


PRE-1999:

SW9F - Full Size (Original Sigma)
SW9C - Compact model
SW9V - The grey framed stainless slide model
SW9P - Ported model

POST-1999:

SW9E - Enhanced, Melonite slide and barrel
SW9VE - Enhanced, Stainless slide and barrel
SW9GVE - Enhanced, Green Frame, Stainless slide and barrel
SW9GE - Enhanced, Green frame, Melonite slide
SW9VE Allied Forces - Melonite slide but stainless barrel.
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  #91  
Old 02-03-2011, 01:38 AM
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Default Brand New Frame!

Got the 40ve back and they completely replaced the frame with a whole new frame and new serial number! I am impressed with their warranty!
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  #92  
Old 02-05-2011, 11:23 AM
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Quote:
Originally Posted by N901 View Post
Thanks! Im going to call the S&W corporate store today and see how much they are selling them for there. If cheaper than my local store I'll take the short ride. Thanks for the input.
Check the prices at Bud's Gun Shop (budsgunshop.com). Best prices by far!
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  #93  
Old 04-17-2013, 06:01 PM
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I have the SW40F. I didn't like the trigger and found that Apex Tactical Specialties makes a Sigma Spring Kit. I called to be sure it would work in the 40F. They said it would, and told me about their video.
I got the kit, started the video, and gave up. The 40F is NOT like the SD they have in the video. Can't disassemble the slide they way they show.
Does anyone have a detail strip video for the SW40F?
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  #94  
Old 04-17-2013, 07:07 PM
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OK, all you who read my post about not being able to take the Sigma SW40F slide apart can stop laughing. I figgered it out.
It is NOT like the SD, but the slide end cap did come off the same way.
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  #95  
Old 04-17-2013, 07:09 PM
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Does anyone who has installed the Apex kit on a "F" series have any tips?
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  #96  
Old 04-17-2013, 08:37 PM
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Tried to hate this model. Shot it in .40S&W years prior to purchasing one myself in 9mm. I thought I'd end up doing trigger job etc. but actually I didn't find the trigger to be all that bad. The 9mm version I got has been 100% reliable and reasonably accurate (minute-of-bad-guy) with anything it was fed.

To me, it is a sleeper overlooked by many.
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Old 04-18-2013, 08:33 AM
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Default Sigma .40

Can anyone tell me if the sw40f barrel will fit in the VE models. I know it will be longer, kinda like the Beretta 92 but will the barrel drop in and lock up properly.
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Old 03-25-2021, 04:41 PM
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It is 3/25/21 now, and i still have my SW40c pistol next to my bed.
I am 81 and retired. This was my duty pistol. I trust it 100%.
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Old 03-25-2021, 04:57 PM
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Thumbs up congrats!

They sold many of them for many years....I guess S&W made a nice profit.

Congrats on making it to retirement and enjoy shooting for as long as you can,
I prefer the metal S&W pistols myself, like this 915.
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  #100  
Old 03-26-2021, 10:02 AM
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Nice walk down memory lane. I had the original "F" series in both 9mm and 40 at one time but let them go. I regret that now.
In a world full of flash, dazzle, and optics ready FDE models the Sigma-SD line is still a good, solid, reliable gun.
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