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07-07-2010, 07:13 PM
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Join Date: May 2010
Location: NW Iowa
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S&W Customer Service
So I had been having problems with my sigma shooting low and left, After much research I found this forum and got my awnser about there bieng extra molding under the front sight. Well I sent it Back to S&W and 9 days later I got it back and its looks perfect, and to boot they put on a new ejector and new guide rod and spring. Im am happily suprised with how good and prompt S&Ws customer service is. Now I just have to get out and shoot the thing.
Last edited by snwboardaj; 07-07-2010 at 07:27 PM.
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07-07-2010, 07:22 PM
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Congrats on it getting back so quick! I was gonna say fixed so soon, but you haven't verified that yet. I'm pretty confident that all is well. That is why I now only own S&W. They care!! Let us know how it shoots!
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~ "JJ"
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07-07-2010, 07:24 PM
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Welcome to the forum! Glad you have also had a good experience with S&W's CS.
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07-07-2010, 07:31 PM
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Quote:
Originally Posted by snwboardaj
So I had been having problems with my sigma shooting low and left, After much research I found this forum and got my awnser about there bieng extra molding under the front sight. Well I sent it Back to S&W and 9 days later I got it back and its looks perfect, and to boot they put on a new ejector and new guide rod and spring. Im am happily suprised with how good and prompt S&Ws customer service is. Now I just have to get out and shoot the thing.
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What is your serial?
Feel free to leave off the last few digits... I'm curious if this was a production run issue, or something that just happens occasionally.
Thanks for the info
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07-07-2010, 08:06 PM
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Join Date: Nov 2007
Location: The Alamo!
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Welcome to the club!
Let us know how she does, next time out!
Lee
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SD9VE, American perfection!
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07-07-2010, 08:47 PM
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Join Date: May 2010
Location: NW Iowa
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My serial number is DSD397"X" but it does seem to be that a few had the same problems with extra molding getting underneath the front sight.
Last edited by snwboardaj; 07-07-2010 at 08:54 PM.
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07-07-2010, 09:44 PM
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Banned
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Join Date: Feb 2010
Location: Enid Oklahoma
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We can argue about a lot of things here, but S&W customer Service has been consistently better than any other firearms manufacturer I've ever dealt with and I've been around the gun game long enough to have dealt with quite a few.
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07-07-2010, 09:56 PM
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Quote:
Originally Posted by snwboardaj
My serial number is DSD397"X" but it does seem to be that a few had the same problems with extra molding getting underneath the front sight.
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I originally posted about having this problem. I checked my serial#
DSH21XX. I think it is a random problem due to the was the sight installs.
It definitely fixed my problem with shooting low and left. Hope you have the same results.
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07-08-2010, 06:00 PM
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US Veteran
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Join Date: Feb 2010
Location: Eastern Missouri
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Do the serial numbers go down alphabetically? So if I have one that starts with RBT would that be a fairly new one?
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