First I would like to say I have lurked here for a while, but just today made an account. I have learned a lot here and am hoping one of you may be able to help me out.
I have had a Sigma for many years. This past Saturday I saw the SD9VE in Academy and had to have it. I love the gun. My only complaint is I wish the thumb rest was a little deeper like the one on my SW9VE. The SD just doesn't have as much of a triangular protrusion at the bottom as the SW. Regardless, I will get used to it.
I have accumulated many Sigma mags over the years and its great that they will fit the SD, but I prefer the rounded base plates found on the SD magazines. I couldn't find a parts list on the website. So, I figured I would call Smith & Wesson, get the part number, and order some.
Surprising in the current political climate, I only sat on hold 30 minutes. Then I spoke to Robert, who acted as if I had asked him the meaning of life or something. He couldn't find anything on the computer so I politely asked him if I might be able to speak to someone in the parts department. (Assuming he was in a contracted call center somewhere) He wasn't. He was in the basement under the gun factory in Springfield, MA. Badass!!
So, he put me on hold so he could run over to the parts department and check the bin where the floor plates go and get the part number for me. He came back and said the bin wasn't labeled, then just silence. Finally I said, "OK, so what do we do now?" He proceeded to tell me my gun has only been out for a month or so and the part didn't have a number yet. He advised me to call back in "a month or so." Although I knew the SD9 had been out for somewhere around 2 years + I realized continuing the call would be fruitless, so I thanked him for his time and ended it. Please tell me this guy was an exception to Smith & Wesson's otherwise stellar customer service department. I have owned several Smith's, but have never had to call customer service. Ok, rants over. Does anyone know the part number and/or somewhere online I may be able to procure me a few of these rounded floorplates like the ones in the picture? I would greatly appreciate any help or input.
tl;dr, I am looking for the part number for the SD9/SD9VE magazine floor plate.