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08-23-2016, 01:02 PM
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Join Date: Jan 2016
Posts: 49
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turnaround time
What is the average turnaround time when sending a barrel to S&W for repair or replace?
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08-23-2016, 02:52 PM
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Join Date: May 2016
Location: Oregon
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Why do you think you need a barrel?
What model?
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08-23-2016, 03:01 PM
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Join Date: Jan 2016
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Quote:
Originally Posted by Jeffytune
Why do you think you need a barrel?
What model?
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Victory 22, I sent it in over 2 weeks ago for a defect on the rifling, haven't heard anything yet.
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08-23-2016, 08:24 PM
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Join Date: Mar 2016
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It took 7 weeks for them to return my pistol.
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08-23-2016, 09:41 PM
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Join Date: Jan 2014
Location: North Carolina
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I just got my BG back from Smith and Wesson. I sent it in for repair and it took about a month to get it back. I called after about a week to check on it. Apparently they close down the shop area for 2 weeks in August in order to do maintenance on the machines. That's why it took so long.
Good luck,
Fox
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08-23-2016, 09:48 PM
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Quote:
Originally Posted by Stevelightning
It took 7 weeks for them to return my pistol.
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What did you have done? I'm just curious ... I have a revolver I'd like to get the barrel changed on. But 7 weeks seems like an eternity.
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08-24-2016, 07:22 AM
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Join Date: Jan 2016
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Quote:
Originally Posted by AlHunt
What did you have done? I'm just curious ... I have a revolver I'd like to get the barrel changed on. But 7 weeks seems like an eternity.
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There is a defect in the rifling.
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09-06-2017, 01:35 PM
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Join Date: Aug 2017
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Received email that they received Shield 9 M&P on 8/17/17 for warranty repair. Notified today 9/6/17 that it has been repaired and shipped. Very good turnaround time in my opinion.
Last edited by dickbell888; 09-06-2017 at 01:36 PM.
Reason: Add a sentence.
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09-06-2017, 01:40 PM
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Banned
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Join Date: Apr 2009
Location: FL
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Must be easier to do than fixing the hand on my revolver - 10-12 weeks just to get a quote from the Performance Center..........hoping to get it back before Christmas at this rate.
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09-06-2017, 02:22 PM
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Join Date: Apr 2016
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Turn around time actually depends upon their workload at the time.
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