I work part time at a gun store an we've sold several CSX handguns but customers are bringing them back to trade for something else. I'm never there when they bring them back so I don't have a chance to ask what's wrong with them and the guys that are there say they just didn't like it.
What issues are these guns having?
I know they paid well over $500.00 So they're losing money when they trade them in.

This happens all the time where I work. To a small percentage of customers, new guns are a drug like cocaine. Something new comes out, & they have to have it. Several times a customer will trade in a gun they haven’t even taken delivery of yet because it’s still in jail during the five day waiting period. Doesn’t mean they don’t like the gun. Just means they like the newer gun more. GARY.

IDK. Just weird to me as we didn't see this many returns on any other gun like this one. I took one and shot it and the only thing I'd have a reason to return it is the ****** trigger and I couldn't group very well at 7 yards but I say that's me and the trigger with that false reset. Dumbest trigger I've seen on a gun honestly. Were they going for a 1911 or Striker fired trigger?

I bought one, I carry mine, I shoot mine and it's not going back. The trigger problem is only for those that ride the trigger into reset. No magazine problems either.

Without having any more information, I'd wager that it goes something like this:

Customer comes in and buys a gun. Customer isn't quite the marksman that he/she believes himself/herself to be. Customer goes to the range once or twice and learns the hard way that a new gun doesn't magically make one a better shooter—especially when it's a subcompact like this, where good grip and trigger discipline are critical.

The customer blames the equipment for his/her poor skills and returns it claiming that it's a bad gun.

Mike

A lot of people buy a gun like the CSX and then after shooting don't like it because it's different from the usual striker fired stuff they shoot. If they had researched it a little before they bought it they probably would not have purchased it in the first place. Then there are the people that buy it, then watch "gun expert" videos on the internet and convince themselves that the gun is terrible even though they don't actually have any of the problems the internet "experts" are having.

I suspect they don’t like the safety. Compared to its competitors such as the Sig 938 or Kimber, the CSX safety is sized generously and easy to manipulate. I owned a Kimber Micro 9 for sometime but it sat in my safe. A solid performer in its on right, couldn’t flick the safety off as intuitively as the CSX. My 2 cents

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"Non sibi, sed patriae"

Oh those nasty CSX's, I will dispose of them all. Just send them to me and you will never see them again.

Well I was in the gun store today picking up a transfer. I saw a CSX in the case. I had never seen one before. I checked it out, went home and got my P938, took it in and put it on Consignment.
It looks like a very similar gun with a nice capacity. I am very comfortable with 1911 style guns and am looking forward to getting a CSX.
I'm also reading up on them.

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NRA Life Member, GOA Member

I ordered one last week and hope to see it today. Seems to be exactly what I have been waiting for.

'Way back when the Glock first appeared, lots of longtime 1911 shooter switched over -- and many were sorely disappointed at the lousy accuracy of the new guns. It wasn't the gun, of course, but the shooters.

Now we have a generation that has grown up on Glocks and similar (copied) "safe-action" pistols-- and for the life of them, the poor things can't figure out how to shoot a single action!

My heart bleeds...

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Pisgah

Same here. This is a great little pistol. My only beef is the lack of aftermarket goodies

I speculate that some folks have preconceived notions and that any given gun is going to have every feature they like and cover all their requirements because it is the "latest". design. "Surely, they had ME in mind when they designed this. After all who else is there?". Then they buy the gun and there is some feature they did not expect (trigger pull) , or even know what it meant (Single action) then off it goes to be traded in on the next "perfect gun" that will conceal, shoot skeet, hunt squirrel, hunt Elk and Grizzly, home defense, compete at the range, take down Javelina's, stop a Chinese invasion, and never need to be cleaned or reloaded.

Like somgs, guns all have their time and place.