Quote:
Originally Posted by ccbricker
Finally received a response from customer service at S&W from Wayne. He is telling me (with a short sentence) to call Insight to get this resolved.  That may end up being the best way to go but for some reason it annoys me. I did not buy anything from Insight, I bought it from S&W. If you buy a new car and it gets four flat tires when you pull out of the parking lot you wouldn't call Goodyear. I expected better out of Smith. |
Refer to my posts, #1 & #4. Insight says its a misprint in the manual for us to contact them. The guy that usually answers the phone at S&W when I call sounds pissed at the world or something but has always taken care of me. They will take care of it for you. If he tries to give you the runaround I'd ask for a supervisor then see what happens.