When S&W does a run of pistols in the tens of thousands, a few problem ones will turn up. Mine has been flawless and I know two other people with them and they have experienced no problems. Ofcourse if you get one with problems you're going to be upset and rightfully so. But rest assured S&W will correct those problems as they have really good customer service. Problems like these have always occured with large manufacturers, but years ago without the internet you just didn't hear about them. I still buy S&W products and have confidence in the company because I know if I encounter a problem they will make it right.